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1,890 Celebrity Western Caribbean Cruise Reviews

Even though our trip started under a Coronavirus cloud, we were able to make it just under the wire, with all of the cruise warnings. The Infinity did a wonderful job with near constant cleaning, Purell stations everywhere, temperature ... Read More
Even though our trip started under a Coronavirus cloud, we were able to make it just under the wire, with all of the cruise warnings. The Infinity did a wonderful job with near constant cleaning, Purell stations everywhere, temperature checks before boarding. We were able to get a great deal with perks in Aqua class and loved our cabin. Sure, you could tell in some areas that it is ready for a renovation, but that was not an issue in any way. I cannot say enough good things about the crew. We ate almost every meal, breakfast and dinner, in Blu. The food was amazing, and our wait staff became family by the end of the week. Since I had not been on a Celebrity cruise before, I was not familiar with what type of entertainment they would have. But, we didn't have enough time to do everything we wanted. There was always an activity or class in which we could get involved. My cousin loved it so much (it was her first cruise) that we have a deposit down on a future cruise, destination to be determined. Read Less
Sail Date March 2020
We arrived at the port early because we were uncertain of delays along the way do to driving approximately 3 hours to get to Ft Lauderdale. We had no issues finding a space in the parking garage adjacent to the terminal. We decided to ... Read More
We arrived at the port early because we were uncertain of delays along the way do to driving approximately 3 hours to get to Ft Lauderdale. We had no issues finding a space in the parking garage adjacent to the terminal. We decided to drop off our luggage and then park which was a brilliant idea. It was an easy walk, very convenient from the parking garage despite the cost. When inside the terminal everything was clean, orderly and not much of a line. They were using a temperature gauge on all passengers and also manually checking all passports. They were on it and had several lanes open. It was a very thorough and organized process and despite there were no lines. The staff was very professional, friendly and helpful. They were open to ask questions at the same time used their time effectively. While waiting to go onboard they did announcements that were clear and concise. The seating/waiting area was very clean and comfortable. There was also a charging station for phones, clean restrooms etc. The boarding process: There were announcements which were clear and concise. They called Concierge Class to board first. The second group by Captain's Club status. Zenith, Elite Plus etc. We were onboard in no time at all. Greeted at the door with a wonderful glass of Sparkling Rose. Love it! Again I can not thank and praise this staff enough for being positive, friendly, thorough during these uncertain times. Staterooms: Well enough space/storage. Clean. Stateroom attendants on it. Staff: Captain's Club Hostess Amy did a fantastic job Hotel Manager Dan was friendly, professional and always helpful. Sky Lounge staff did an exceptional job as well Guest Relations Staff always helpful too All around outstanding Staff including the Captain. Dining: We had 2 meals at Sushi on 5. Again great service and really good food. Dining Room: Exceptional service. Our favorite food nights were the Prime Rib, Rack of Lamb and Lobster. Staff including the dining Hostess were always trying to do their best and we appreciate that. We made our reservations online prior to cruise which made it a worry free process. Ports: Even though we missed the first Key West port stop due to high winds we still had a great day enjoying the sun and all activities. All the ports were great on this cruise. A fantastic cruise all around. The staff goes above and beyond and we appreciate. Special thanks to Dan the Hotel Manager. We will definitely be cruising again with Celebrity in the future. Read Less
Sail Date March 2020
It was AMAZING hard to know where to start first!!!!!! The Passport Bar hands down the best (3)guys ever!!! They knew our names...what we wanted they were friendly and so much fun!!!! They definitely will be missed....I hope to see them ... Read More
It was AMAZING hard to know where to start first!!!!!! The Passport Bar hands down the best (3)guys ever!!! They knew our names...what we wanted they were friendly and so much fun!!!! They definitely will be missed....I hope to see them all again very soon.Tuscan restaurant was SUPER yummy!!!! The waiter was very helpful and attentive. I loved everything about this boat!!! The comedians were great!!! Corey being the best!!!!!!! Our night meals were so good!!! The fella that served us wine knew so much about each and everyone of them. He also suggested some really good wines for us. Everything was so........so.....clean! Any bathroom at any point was spotless. The whole group on this boat honestly makes a great team. I told my husband next trip me and him are definitely taking this crusie line (boat) . This was my first time I went with my mother in love and aunt and uncle....I can't wait until next time..... I felt like a princess the whole entire time...spoiled rotten to the core!!!!! Read Less
Sail Date March 2020
Celebrity Reflection Delivers a Relatively Good Cruise, but did not take enough precautions for Coronavirus March 2 - March 13, 2020 - This is the second time we cruised Reflection, since it was new (2012) when we spent two weeks back ... Read More
Celebrity Reflection Delivers a Relatively Good Cruise, but did not take enough precautions for Coronavirus March 2 - March 13, 2020 - This is the second time we cruised Reflection, since it was new (2012) when we spent two weeks back to back on her. Our 11 day cruise this time was better since there was not a repeat of meals and shows during the 11 days.The ship has aged well and was in good shape. Embarkation: Very efficient, except if you needed a wheel chair assist to get on. People needing wheel chairs to get on were relegated to the back of the first floor, near the elevators and waited a long time because there were too few helpers to wheel them onto the ship. Shows: We read complaints about shows before getting on and could not disagree more. Each night was a completely different, entertaining show including the Celebrity Singers and Dancers ( 4 shows ) an Elton John Impersonator who not only sang well but was a master pianist; a tribute group to Paul McCartney; Rock and Soul show ( terrific ); Comedians; Hypnotist, etc. High marks for entertainment and no repeats. Food: Aside from the "5 pack" of Specialty Restaurants we bought, we ate in Opus 4 table 504 served by Billy of Indonesia and Charles Emmanuel of Philippines. The service Billy and Charles gave was superb. We mostly ate at 8 PM, when it was less crowded, and easy to get a table without reservations. Somehow we avoided the long waiting lines. Food in the main DR was pretty good, with standard choices like Shrimp Cocktail, French Onion Soup ( a Celebrity and RCL standard) and Escargot which were available every night. The strip steak available each night was not as good ... tough. Plenty of fish dishes, pork, veal, lamb. But surprising, we never had prime rib on the menu. Kudos to Reflection for having "real", delicious sorbet available each day. Other desserts are also pretty good, as well as delicious french bread/a variety of bread dips at the table in the evening. Not so good on Reflection and poor throughout the ship is Italian Food ( sauces, pasta, etc.) with exception of pizza in Oceanview Cafe and flatbread pizza in Lawn Club Grill ( it was terrific). On sea days, served lunch in Opus (deck 4) was very good, and not crowded. We dined at Murano specialty restaurant twice and the food is superb. Try the out of this world "goat cheese souffle". Also recommended ... Dover Sole, Chateaubriand for two. Tuscan was a major disappointment. Hubby's Filet Mignon was overcooked. He sent it back. My Veal Marsala was truly vile ... thick slabs of veal shoulder, smothered in a black sauce. I took one bite and pushed it aside. Like I said, Italian Food is a weakness on this ship. The Lawn Club Grille was very good with enormous steaks, wide choice of sides, salad bar and terrific flat bread as a starter for everyone. Were it not for someone coming into Opus one night "hawking" Qsine, which used to be highly concocted tapas style dishes, we would not have known that Celebrity completely changed the menu to a four course meal that includes delightful digital table graphics announcing each dish. If you have not experienced it ... highly recommend it. The food, which includes lobster tails and filet mignon main course, was very good, with entertainment value for diners. Try to buy your specialty restaurant pack before getting on board to achieve a discount. Oceanview Cafe food (deck 14) was very mediocre, morning, noon and night. Repetitive, plain, poor choices. Given the fact that Corona virus coverage was starting to ramp up all over the world, we were shocked that guests could touch serving utensils at all serving stations in Oceanview Cafe and that all condiments were left on the table for all to touch. Cafe Al Bacio has free pastries that look enticing, enough to get you to sit down and order pay for coffee. Unfortunately the pastries look better than they taste. Twice, we tried the Macadamia nut coffees which were rock hard stale and needed to be dunked in hot coffee to revive them. Sushi on five: Is strictly a la cart, lunch and dinner and has sushi and other specialties for non-sushi fans: Udon Noodle Soup; Dumplings and Shrimp Tempura. We found the food only fair, not worth the price. Cabin: Our standard balcony cabin in the front, close to elevator with a full-sized couch was spacious enough with full size shower. At 194 sq feet, they were still building ships 8 years ago with spacious rooms and balconies. Not so today. The cabin was in pretty good shape, ... but not clean. Greasy smears on the door, cabinetry and dust on tabletops, had us cleaning with the Clorox wipes we brought aboard. Our cabin cleaning crew did not do a good job, which surprised us. I spoke to our cabin stewart when we first got to the room and his comment was "Quite frankly I am exhausted". That explained why dirty bar glasses sat on the counter for three days, and the sliding door and glass railing were coated with salt when we first got to the cabin. Tours: We purchased the "Carriage Ride" through old town in Cartagena and really enjoyed it. It was also $20 cheaper pp by buying several weeks before the cruise. The Old Town area and much of what we saw in Cartagena was charming. Bright colorful, period buildings, with much more modern high rise buildings outside of old town. At the port is a don't miss gardens with Parrots, Peacocks, Ant Eaters and other animals. Don't miss the only Red Parrot who walks on the ground and tries to bite your toes. While entertaining, it is not fun when it connects with someone with open sandals. We saw him nail an elderly lady in sandals. Ouch! Shopping: While there is quite a selection of expensive handbags, jewelry, and full priced Chicos and more expensive clothing on board, there was a lack of more moderate priced items to bring back as gifts. Also the ship had a poor selection of toiletries should you have forgotten something. Movies: There were indeed movies everyday and some new ones ( Bombshell; Beautiful Day in the Neighborhood). But for some reason they started to show, half way through the cruise, very old movies. . Movie rentals in the cabins were outrageously priced at $14.99. "Nightmare" Disembarkation: We reported to our meeting area at 8:30 AM, as instructed, and finally made our way off the ship to the street at 11 AM. Once you stepped one foot out of the ship you encountered massive lines, holdups like we have never seen. The ship blamed it on too few customs agents showing up that day. Throngs of "Seniors" and other passengers had to stand in line for hours, waiting to go through check points. It was the worst we have ever experienced on any cruise. Overall, the ship/crew avoided even mentioning Corona and we saw very little extra measures to contain germs. Read Less
Sail Date March 2020
This is our 3rd journey on the Reflection. What's not to love? The ship is easy to meander, we never feel lost. Blu as well as the MDR serve great food. The lounges range from wild and crazy to laid back and relaxing. Cafe al Bacio is ... Read More
This is our 3rd journey on the Reflection. What's not to love? The ship is easy to meander, we never feel lost. Blu as well as the MDR serve great food. The lounges range from wild and crazy to laid back and relaxing. Cafe al Bacio is my favorite mid-day spot for an Irish coffee and a fresh pastry. This time I didn't even use my free coupon for a scoop of Gelato. Not sure why, but there was never a server behind the counter. I did see someone come over from Sushi on 5 to wait on a customer. Pools are wonderful especially the covered Solarium. I also did not get to the Persian Garden this time;I love it in there. Our beds were comfortable. The Martini bar was nice but got pretty loud about 7PM. We preferred the quieter ambiance of the Ensemble bar with a female vocalist or string quartet before dinner. Since we have been to most shows, we skipped it this time and only went once. Read Less
Sail Date March 2020
Celebrity Reflection March 2 to March 13, 2020 Ft. Lauderdale, Cartagena Columbia, Aruba, Curaçao, Bonaire, Georgetown Grand Cayman Number of Cruises – 28 Cruises on Celebrity – 7 Sea Fever I must go down to the seas ... Read More
Celebrity Reflection March 2 to March 13, 2020 Ft. Lauderdale, Cartagena Columbia, Aruba, Curaçao, Bonaire, Georgetown Grand Cayman Number of Cruises – 28 Cruises on Celebrity – 7 Sea Fever I must go down to the seas again, to the lonely sea and the sky, And all I ask is a tall ship and a star to steer her by; And the wheel’s kick and the wind’s song and the white sail’s shaking, And a grey mist on the sea’s face, and a grey dawn breaking. I must go down to the seas again, for the call of the running tide Is a wild call and a clear call that may not be denied; And all I ask is a windy day with the white clouds flying, And the flung spray and the blown spume, and the sea-gulls crying. I must go down to the seas again, to the vagrant gypsy life, To the gull’s way and the whale’s way where the wind’s like a whetted knife; And all I ask is a merry yarn from a laughing fellow-rover, And quiet sleep and a sweet dream when the long trick’s over. The poem is Sea Fever by John Masefield and I learned it in the fourth grade. While it was first published in 1902 when sailing was quite different, it evokes in me the desire likely shared by all my fellow cruisers on why we seek a cruising vacation. Sadly, it appears that the Corona virus will prevent all of us from satisfying our “sea fever” for several months. My wife, Joanne and I really like Celebrity and Solstice-class ships in particular. I don’t think you can assemble a much nicer Caribbean itinerary than this one. There was a Veterans Day sale last November that had a good price which included four perks. We stepped on the Reflection with a $300 on-board credit, a premium beverage package, free wi-fi and gratuities. My wife and I later agreed we didn’t need the wi-fi as it kept us too connected to the “real world.” This was our first cruise with a beverage package. I found it a very nice luxury to order a Macallan, a Café Americano, or a glass of nice wine without mentally adding that to our bill. You just present your Sea Pass card and it came back with your beverage and not even a receipt to sign. PRO TIP: Slip your cocktail server a few dollars when you first order and your glass will never be empty. We booked dinner for the first night at the Tuscan Grill at the aft of the ship. It’s a wonderful dining experience that allows you to view the lights of Florida as you sail southeast. Crisscrossing the Caribbean resulted in several sea days which were wonderful. The Caribbean, for most of our days, sported white caps indicating a wind speed of 20-25 mph and produced a nice rolling motion on the ship. One day it was quite pronounced and when we went to the Oceanview Café on deck 14 it was very rocky. I wobble around using a cane and I had my wife fix me a salad plate for lunch as I didn’t want fellow passengers erroneously thinking I was abusing my premium beverage package with a face plant. This was our first time in Cartagena. The ship ties up at an industrial pier where you dock next to container ships and there is really nothing within walking distance. We signed up for the Cartagena Panoramic Sightseeing excursion. The tour stops at the massive Fortress of San Felipe de Barajas for a photo-op, a shopping arcade and the naval museum. The drive through the old walled city is reminiscent of Old San Juan or even New Orleans. The “new city” of Cartagena would remind you of Miami Beach. The most acute memory of the tour is the insane traffic. One-way streets seem to be just a suggestion for drivers and I will be unable to complain about Atlanta’s traffic with this experience. We had an overnight port stay in Aruba and dined in the Lawn Club Grill while enjoying sunset. While the ambiance of the open-air venue was lovely, I didn’t find anything about the pizzas, salad bar or grilled steaks that warranted the extra charge. In Bonaire, we booked the North and South Highlights excursion. The tour guide was very good and we viewed loads of flamingos and saw the salt ponds which produce the islands only export. I was amazed how interesting it was to see how giant pools of evaporating sea water produce the salt we use. A very worthwhile tour. Dinner this evening was in the Murano which is by far, one of the most marvelously decadent experiences you can have anywhere. Put the Murano on your cruising bucket list. Our cruise director, Rich Clesen, was everywhere all week and personally bid all the passengers, adieu, upon departure. He did a great job and I “accidentally” photo-bombed him and his assistant when they were taping a daily show one afternoon in the shops aboard. Comedian, Kevin Jordan was very good with humor directed to the average age aboard and which would be lost to Gen-Xers or younger. Magician Ryan Joyce put on an amazing magic show in the Reflection Theater one night and followed the next afternoon with a hypnosis program. While he had 20 participants “under” on stage, he gave them a hypnotic suggestion to never drink and drive in addition to all the crazy routines they obeyed. He said he does that for every show. Uptown Funk performed one night and we’ve seen them three times now on Celebrity. I always enjoy the show. In all aspects, it was a wonderful 12 days and while our next cruise is scheduled for December, we’ll likely be back on Celebrity sooner when the health authorities signal an all clear. Read Less
Sail Date March 2020
Bar staff is totally underwhelming. Always waited in line to get a drink, always, any time any area. Infinity balcony is not a balcony, it's a window. I for one would prefer to actually be outside on a balcony. Food was very good, ... Read More
Bar staff is totally underwhelming. Always waited in line to get a drink, always, any time any area. Infinity balcony is not a balcony, it's a window. I for one would prefer to actually be outside on a balcony. Food was very good, had select dining, went to all the venues and never had a wait. We had a concierge cabin and had prepaid for transportation to airport as we had an early flight. After asking concierge multiple times if we needed a ticket of some sort for the transportation we were told no, it's all set someone will meet you when you disembark. Having sailed on HAL we were used to things of this sort being taken care of. After asking several of the ship personnel about transportation we were finally told to get on one of the buses, if they ask for money get off and find another one. Movie selection was abysmal without having to pay extra. Our last cruise on HAL we had several choices of recent movies at no additional cost. Having said that with the 4 free PERKS this was a bargain Read Less
Sail Date March 2020
This was our 2nd cruise with Celebrity and were very much looking forward to the ship after all of the marketing hype we had seen. The ship did not disappoint. The decor was simply stunning, sleek, modern, and bright. We spent a lot of ... Read More
This was our 2nd cruise with Celebrity and were very much looking forward to the ship after all of the marketing hype we had seen. The ship did not disappoint. The decor was simply stunning, sleek, modern, and bright. We spent a lot of time just taking in the many unique spaces. It was a feast for the eyes. Some cruisers remarked that the ship was too compartmentalized. The spaces were broken up but not in a way that made us feel boxed in. Like others, I wasn't sure how I felt about the infinity balcony -- it was spectacular for opening up the room, but hard to achieve that 'sitting out on the balcony feel'. We finally figured out that by closing the French doors in behind us, we could somewhat mimic the balcony experience, but unfortunately could not easily see the horizon when seated, as the bottom of the window frame was directly at eye level. In addition to the decor, we loved Celebrity's attention the to detail. The room lighting was varied and beautiful, the pool was very inviting. Hand washing stations at the buffet were a welcome addition, especially with conovid-19. I appreciated that we didn't have to walk though a smokey casino, that there was plenty of seating both inside and out and that the running track was well designed. The food was excellent; typically Celebrity-- lots of choice, flavors and in abundance. It's so good that you won't feel compelled to take in a specialty restaurant. We did however pay 95 pp to dine on the magic carpet which we thought would be an unforgettable experience. Unfortunately it was extremely windy that night and the staff did not seem prepared to deal with such high winds, as glasses crashed to the floor all around us and as a result plates were sometimes served cold. We dont typically expect Celebrity entertainment to be as good as other lines. However they created a lot of varied performances all over the ship. We found the Eden evolution and guest artists Vox Fortuna to be amazing. Live band kareoke was a great twist. Congrats Celebrity on greening your operations -- aluminum water bottles, reefillabe toiletries, paper straws -- these were great to see. Let's keep going by replacing plastic smoothie cups and travel coffee cups with resuables. Also was nice to hear that the ship does not emit much sulphur but the white plumes are not just steam as the marketing says -- they still emit plenty of C02. Iconic class (fuel cell) sounds promising though. Glad to finally see cruising heading in the right direction. We're the type of ppl to use an app over paper, but discovered that the app was not up-to-date compared to the paper itinerary. We ended up unfortunately waiting for activities that had been relocated or rescheduled. The app is still great but please keep the content up-to-date Celebrity. Was super awesome to have a female captain. Wow. How wonderful was it to see a strong female leader at the top of her game in a male dominated industry. We also learned that on international womens day would, the Edge would have an all female bridge crew. Incredible. A few tips for 1st time cruisers: 1. Unpack : there is lots of space. We discovered extra cupboards next to bathroom on day6. 2. Look for discounted food on day 1. We got 30 per cent off Fine Cut resto. 3. Silent disco is fun. A few tips for 1st time Celebrity cuisers: 1. Expect an older crowd (I would have guessed that 65 was the avg age) 2. Expect a slower pace; activities were not well attended, but were still enjoyable. 3. Enjoy sitting in the multiple beautiful spaces. Other ships don't have nearly as many unique places to sit and take in the splendid scenery. Enjoy the Edge for all it has to offer. Read Less
Sail Date March 2020
Having cruised RCCL three times before, we selected this as our first cruise with Celebrity because the Caribbean itinerary didn't include a proprietary resort like Castaway Cay or or Perfect Day at Cococay. We travelled with two ... Read More
Having cruised RCCL three times before, we selected this as our first cruise with Celebrity because the Caribbean itinerary didn't include a proprietary resort like Castaway Cay or or Perfect Day at Cococay. We travelled with two other couples all over 50 year of age. This cruise was great for our demographic, but this ship is definitely not ideal for families with kids. We saw very few children or teens, as almost all passengers were 45-75. On the other hand, one plus was we never saw any passengers who were out-of-hand or drunk. The food was as good as any we have had on a ship. The Oceanview buffet in particular was a notch above RCCL. In addition to the usual fare, it has specialty dishes like coq au vin, beef bourguinon, etc. It was so good that one night we opted to eat there for dinner instead of a formal dining room. And we enjoyed all four of the standard dining rooms, which more or less were the same except for a few "signature" dishes and decor. We felt no need to pay more for specialty dining. We got an interior cabin on the 10th floor aft side, cabin 10263, which we were very pleased with. Our room attendant Jaime was absolutely incredible, pampering us without ever missing a beat. We tipped him accordingly. Our friends paid to upgrade to the "infinite veranda", which was nice - but probably not worth the increased cost for us. It's not a typical balcony, but instead a bump-out with a sliding window. In that regard, one drawback is that this ship has a lot of 6-8' glass panels along outside deck railings, that are designed for safety, but I feel they cut you off from the ocean too much. It's like watching a baseball game behind the net. Lawyers have to ruin everything! The entertainment was pretty good. The house band was great, especially the singers, dancers, and acrobats. I wish they featured the pianist, trumpet, and trombone more though. Only the sax player got featured in any of the concerts we attended and she could really bring it. The comedians were better than expected, and had very clean humor which we often would laugh out loud to. They were at their best when the comics interacted (or attempted to) with people in the audience. We saw three touring acts: "Vox Fortura", "December '63", and "Our Lady Valentine". We enjoyed the powerful singing of Vox Fortura, but I thought My Lady Valentine wasn't any better than the house musicians -- who I thought were very talented and had a great repertoire. The house drummer was very good, but for some reason switched from an acoustic set to an electric drum kit for Our Lady Valentine, and the toms and cymbals all sounded very artificial. My favorite act was December '63, who did great renditions of Frankie Valli and the Four Seasons. The only problem was that during December '63 I couldn't hear the piano at all, even though the theatre is world class. So there seem to be some bugs with the sound crew that puzzled me. We went to see the acrobats and dancers as much as we could. They are simply amazing and leave you wondering why you can't even touch your toes. Getting on and off was a breeze, and very well planned. Hand washing stations were everywhere. The ship was very clean and new. As far as the layout - there seems to be a lot of unused and poorly planned spaces. The Retreat is for suite customers only and takes up key space on the forward side which was rarely used, and makes it hard to get around. For this reason, the walking/running track winds around on multiple levels and sometimes you have to use it just to get around the upper decks. Also the cabanas are next to the pool but cost hundreds of dollars to rent per day, so they mostly sat empty. Things are very compartmentalized on the ship, which makes it a little hard to get used to, because there is no main drag going down the middle of the ship with all kinds of shops like some big ships. The solarium was nice, but chairs were in short supply between 11 a.m. and 3 p.m. on sea days. Our main complaint was the lack of poolside service. If you wanted a drink you had to go find an open bar and usually wait. Their phone app was very useful, but one great enhancement would be for customers to be able to order a drink on it from any location on the ship, and have it brought to you. The fitness center was superb, but we didn't use the spa. We went on a couple excursions, and our favorite was the Key Lime bicycling tour in Key West. The guide really educated us about the local history, and the slice of Key Lime pie (okay ... slices) were heavenly. We were a little surprised Covid-19 screening seemed lax at check in, but we had a great time and would definitely recommend this cruise for friends without kids. Overall, I rate this cruise as "excellent" and a very good value. Read Less
Sail Date March 2020
I was ready to go back to Celebrity after taking about 20 years off. I felt I was too young at the time for the passengers back then. Well, now at 58 I truly enjoyed the Edge and the changes away from the cruising cult. I had the 4 ... Read More
I was ready to go back to Celebrity after taking about 20 years off. I felt I was too young at the time for the passengers back then. Well, now at 58 I truly enjoyed the Edge and the changes away from the cruising cult. I had the 4 perk package with an Aqua Class cabin. I was thrilled that I was never asked to sign a check, even at the specialty restaurants. The restaurant concept was like eating at a new restaurant every night which we did except for 2 nights at Blu. We also did Fine Cut and The Edge dinner on the Magic Carpet. Spa was great, no pressure. I loved the new infinity veranda room. Made the room larger when the shutter was open. Also, you were able to keep the window open all night long if you wanted to hear the motion of the ocean. Embarkation and Debarkation was amazing. I had never gotten on or off a ship that fast. The crew was very friendly on the entire ship. Only complaint from me is once again people hogging up the deck chairs and never sitting in them. I was traveling with a friend and if you got out to the pool after 9am it was impossible to find a deck chair together. I wish any cruise line would make this a priority. Read Less
Sail Date March 2020
I read a lot of reviews both positive and negative about the Edge and decided I would go with an open mind. Glad I did. Six of us traveling on this western Caribbean cruise. Our cabin was on Deck 11, 11232, Concierge Class. The room ... Read More
I read a lot of reviews both positive and negative about the Edge and decided I would go with an open mind. Glad I did. Six of us traveling on this western Caribbean cruise. Our cabin was on Deck 11, 11232, Concierge Class. The room exceeded our expectations. Roomy with more than enough storage. Loved the IV concept instead of the open balcony which we normally reserve. On blustery drizzly days we were able to keep the window open and relax in that area. Cabin did not overheat or become too hot. Nicole our room attendant was amazing. Highly visible and extremely competent. We ate at various dining venues: oceanview cafe buffet, Tuscan dining room for dinner & captains club breakfasts, specialty restaurant Fine Cut Steakhouse. All provided excellent food choices and service. Sugar free desserts were sadly lacking at most meals which was an issue for one of our traveling companions, We loved the theater in the round concept and enjoyed all the shows. This was only our 2nd Celebrity cruise and 1st one on Edge. All our cruising has been done on RC. Capt Kate was probably the most visible Capt from all the cruses we've taken. Her daily updates were both humorous and informative. I guess one of my few negatives is that the public rooms in the evening are much too small for the crowds, same for the bars. The positives far outweigh the negatives. We enjoyed this ship so much that we booked another cruise next year on her sister ship Apex. Read Less
Sail Date March 2020
This review is long but subtitled for reference. The review is not a comparison to any other ships only intended to share information and experiences we had on our March Western Caribbean cruise. We had Aqua category and all (4) perks plus ... Read More
This review is long but subtitled for reference. The review is not a comparison to any other ships only intended to share information and experiences we had on our March Western Caribbean cruise. We had Aqua category and all (4) perks plus the Drink package upgrade. We did not have children with us. We did not have access to the Retreat (Suites) area, we experienced only the Stone Massage and did not visit all the onboard restaurants. Finally, we would take a cruise on the Celebrity EDGE again. EMBARKATION - was easy but could use some signage for guests to know where to move to and lines to be in for security. They released passengers in waves to proceed upstairs and pass through Security. There was an “expedited” line that you needed to have on your ticket in-hand and they used facial recognition (which you provide before arriving) as the only documentation to pass through the detectors. After you pass through the detectors you are directed to sit on a bench area but then moved to a different bench area. Passengers needing assistance boarded first. Then the Concierge category boarded before Aqua. But then in the middle of boarding Concierge they called for ALL Expedited passengers (us) to board apparently regardless of category. Got to our room easily and quickly once Boarding began – maybe 10-15 minutes and we were in our room. We were in our room at 11:00am. AQUA CATEGORY ROOMS – the rooms are physically pretty much same as other EDGE Veranda rooms. The King size bed is very comfortable. The stateroom room was very quiet all times of the day – never heard anyone next door or above or below. The room technology works as expected although there are switches all over for whatever you might want to control. The shower is very nice – (5) shower heads. The heated mirror keeps the bathroom very warm. Did not notice any “Aroma Therapy” in the room but, the lotion and bath products did offer some pleasant mild scents. The bathroom is ample in size even for two people together. You do have (2) robes and a hair dryer included. The bed location was back near the bathroom which left the area near the Verandah as the main living area. We found this orientation most desirable and learned that on the Starboard side of the ship; as you face the room doors, the door on the left (more toward the front of the ship) will have the bed location near the bathroom as we had; cabin #9262. We were not sure if we would like the EDGE style verandah compared to other ships. As we lived with it and became accustom to the differences we decided it functions very well. Verandah seating was available to us in any weather; wind, sun, hot or cold. On a hot and windy day at sea you could choose to open the upper half and experience the elements or close it and be seated at the edge looking over the water and distant views while being very comfortable. There is a significant increase in the privacy afforded you by the subsumed verandah space. A cool experience is to turn on the verandah overhead light and close the folding French doors at night – the frosted glass creates a beautiful setting inside the stateroom. The French doors also provide privacy inside the stateroom should you find yourself docked across from another ship or hotel. You do not have the feeling of “openness” afforded the traditional verandahs but with the window completely lowered it offered a similar experience but with the added benefits mentioned here. There is not sufficient room for a lounge chair or two on the verandah but the deck chairs and table work well. The only real disadvantage we found was the divider between the upper and lower glass was at “eye level” for anyone of average height. If you wish to view across to the horizon you had to sit straight upright or slouch in the deck chairs. Traditional verandah railings can present a similar experience. PERKS – We selected an Aqua Category room with all (4) Perks plus the Beverages and More upgrade. We had a wide selection of premium beverages including a daily replenished Mini-fridge for no additional charge or gratuity, although we did tip occasionally in addition to the pre-paid when warranted. There were no additional charges with exception of some wines and spirits beyond “premium” or if you ordered a bottle of wine from their list. SEAPASS CARD – attach it to your body because it is used for everything on board and to get on or off the ship. For example, if you order a drink that costs more than the pre-paid package you purchased - when the card is used by the bartender the charge will be found on your folio at the end of the cruise and then be charged to your credit card. NAVIGATING THE SHIP – was confusing for the first couple days, as to what was on which floor. The interior ship design is “fluid” meaning it flows from one area to the next but not in lengthy straight lines of sight. Along the paths from aft to stern are many points of interest that you eventually learn to correlate with desired destinations. The EDGE is not a very large ship so a walk from one end to the other is a daily event, usually often and there are only about (6) decks of public areas to learn. Navigating the upper two decks with the multilevel jogging track that splits the deck is a bit of a challenge at first finding access points to the elevator banks. There are directions posted everywhere for anyone who prefers to read. GOING ASHORE – was efficient and effortless. Using the facial recognition technology made the process of going ashore quick and without the need of a Passport. ELEVATORS – there are two banks of elevators – one forward and one aft with six elevators in each bank. The elevators are well marked with where you are and where you might want to go. They are large and operation is quick. INTERIOR AND EXTERIOR DESIGN – We loved the interior design of the EDGE. It’s definitely “new”, contemporary, fluid, beautiful color pallets throughout, eclectic, open, and easily navigated. Many features are interwoven into the design that help define specific areas of interest for guests. There are also décor features intent to make a statement amidst the warmer colors. Many different materials have been used to decorate walls and ceilings and to create pseudo walls. There was even much attention given to the floor designs. The overall feeling is one of an “upscale” environment that we found appealing and comfortable. SERVICE – was evident everywhere we went onboard. Not only was the service always available but the attitude of the individuals providing the service was upbeat and pleasant – at least 95% of the time. This included every service member we experienced while onboard the ship. INSIDE SHIP TOUR – was well worth the cost and time. The tour took about 2 ½ hours. You were able to see a couple of the kitchens, a spirits room, a pantry, a crew lounging room, the laundry room, the engine room and the Bridge. We were fortunate enough to have the opportunity to meet Captain Kate and her cat on the Bridge. You also saw a lot of activities as everything was in constant motion as you walked from one end of the ship to the other along what they refer to as “Route 95” that extends the length of the center of the ship on Deck 2. By the end of the tour you will wonder how it is all possible - on any cruise ship. GRAND PLAZA – includes the Martini Bar and all the tables surrounding the central (Piazza) area. The Martini bar is small and exasperating the issue is the size of the chairs at the bar. The chairs are wide and comfortable but the space only accommodates a limited number of chairs. In addition, a third of the bar is for standing with a few high chairs. If you want to sit at the bar get their early or be lucky enough to grab a seat if someone near you happens to leave the bar. The bar top is not iced but the bartenders periodically put on a great bottle and shaker show – very entertaining. There is musical and vocal entertainment each day in the Grand Plaza which can be watched from the floor or from above from the surrounding floor overlooking banisters. ENTERTAINMENT – music seemed inconsistent with the quality of the ship. It was marginal in all the venues. There were however, some shows in the CLUB and EDEN that were quite entertaining and worth the time to be in the audience. THERMAL SPA ROOMS – were very nice and we enjoyed them all one afternoon. The Quartz and Salt rooms were completely un-eventful but the other rooms really functioned well – very nicely done. The thermal beds offer a beautiful view out over the ship’s bow and there is a deck you can go out on to enjoy more of the views. The use of the Thermal Spa rooms was included with the Aqua Category room – a nice to have benefit. There are a number of Treatment rooms, of all different types available for additional costs. Access to the Thermal Spa rooms was easy for Aqua guests – you simply exchanged your Seapass for their key card before entering the rooms. POOLS – were usually very busy areas on the ship. The main pool is large and has a lot of lounges around and some in the water to enjoy. But as usual you have guests who feel they have purchased the lounges and own them for the entire voyage by laying claim with towels and clips. Celebrity does not enforce the “not in use” policies. There is an adults only pool in the cellarium which is much smaller and seems to attract an older demographic than the main pool. There is a 3rd pool in the Retreat that we did not have access to which is exclusive to Suite guests. MAGIC CARPET – was not all that was hyped but it was interesting and enjoyable in good weather. The wind often curtails use of the outboard platform which becomes totally susceptible to the wind. There is plenty of cocktail seating available and there is a bar. We never had the occasion to be onboard the platform other than when it was on Deck 14. Dinner is served here one night but advance reservations are required and must be made when onboard. It is an experience to enjoy. OCEAN VIEW CAFE – the Buffet was open by the time we got there around11:30. A number of island stations and more stations along the walls. Plenty of selection of everything. Nice open feel to the Buffet and especially the dining areas along the perimeter of the ship. Abundant tables and chairs all around the two-story glass windows. A Pizza station in the rear of the dining area with great pizza selection hot from the oven. CAFE AL BACIO - provides a great place to relax and enjoy a variety of non-alcoholic beverages, although there are coffees with spirts. Comfortable and casual large lounge where servers will take you order and bring it to your table. There are also about (18) varieties of pastries to select from to accompany your coffee. BLU RESTAURANT - where we didn’t need reservations and was only available to Aqua and Suite category passengers is an excellent venue. Well decorated and not very large with plenty of staff. Interesting menu selection that varies each day with some staples each day. The wine list although pretty good vineyard selection offered no older vintages and only a few older than 2017. The restaurant is not loud and very comfortable seating. EDEN RESTAURANT – provided our party of (4) with the finest meal we enjoyed on the ship. When looking over the menu and making our reservation we were skeptical of the EDEN based on the menu selection descriptions. Our dinner took no less than (3) hours. Each of the five courses were prepared to perfection. The food kept your interest and were small enough to try more than one per course. The food and service were exceptional, including the sommelier. The preparation and attention to presentation detail is what you might identify with a fine Test Kitchen. EDEN CAFE – offered a small assortment sandwiches and salads that were tasty and offered a pleasant area inside EDEN or outside to eat. There were also juices and teas available, as well as coffee. CYPRUS RESTAURANT – was good but neither the service or food were as good as expected for a restaurant offering their specialty Mediterranean seafood selections. Some entrées were better than others so it’s still worth having meals here. The dining room is nicely decorated and it doesn’t feel crowded. RAW ON 5 RESTAURANT – was a real disappointment for all of us. The menu selection is relegated to basic Asian and seafood selections that could be found at any Asian or average seafood restaurant. Only one Asian beer was available and they had to go somewhere else for it. The rolls were presented nicely, as was the Negri but, the selections were void of what should have been opportunities to demonstrate culinary capabilities. In addition, to the mediocre menu selections, the atmosphere was loud due to the proximity and openness to the Grand Plaza with evening entertainment performances. Overall, “Raw on 5” needs a Celebrity “re-make” with an objective to make a statement worthy of being on the Edge. “Raw on 5” is simply not consistent with the standards demonstrated at the other restaurants on the ship. SPA CAFE & JUICE BAR – offered interesting cold lite fare for lunch and breakfast. There were 10-12 different selections to choose from that were continually being refreshed. There were also 4-5 juices pre-mixed that were very good or you could have them prepare one of a half-dozen based on ingredients listed at the juice bar or if you have a concoction you prefer they will blend accordingly. Here you have to pay for the juices unless you one of the Celebrity packages that include the juice bar. There are also coffee, tea, dispensed juices and milk available. DISEMBARKATION – was not quite as well orchestrated as embarkation but it did move along quickly. We had luggage tag for Group #11 – 7:45 meet at the Theater. We were up at 6:00am, got cleaned up and packed up the final few items into our carry-on bags. Left the room and went to BLU for a quick lite breakfast. We headed toward our gathering spot in the Theater – Lvl 5. On the way there we passed the disembarkation doors so we stopped and waited for our number to be called - #11 – rather than proceeding to the theater as the doorways were completely clear. Soon after we decided to just walk-off (@8:00am) and on the way down they announced all baggage Groups 1 thru 15 were ready. We easily found the row with our luggage then found a Porter. The Porter took our luggage and we followed him to the pick-up point for “Park-n-Go”. The van dropped us off at our car and we headed out for 595 East then to I95 north. Reaching I95 at 9:00am. Read Less
Sail Date March 2020
My husband and I just returned from a week on the Edge. After reading the reviews I was concerned that maybe we should have stuck with a Solstice class ship. I worried for nothing! We were in Aqua class so this may not apply everywhere ... Read More
My husband and I just returned from a week on the Edge. After reading the reviews I was concerned that maybe we should have stuck with a Solstice class ship. I worried for nothing! We were in Aqua class so this may not apply everywhere but unlike the reviews, there was beautiful bath products including body lotion, not plain wrap as I had read. Also, Elite level guests can have drinks from 5 to 7 in any bar except the Magic carpet and are not relegated to the Club lounge which can be a bit dark. The ship is beautifully decorated with interesting and fun areas and furniture. Eden is a fantastic place and the show very different and exciting. We loved the infinity balcony. You can lower it just a bit all night and hear the ocean and if too windy, you can have it up and look out....can't do this on a traditional balcony. Best of all was the entertainment. we went to at least 2 performances every night with music we loved...Jersey boys, mowtown, elvis, ABBA...there were younger passengers but the music was for everyone. Blu was as good as ever as was the service. of course, all they say about Captain Kate is true...she is the best. We can't wait to go again! Read Less
Sail Date March 2020
We traveled as a couple - ages late 50's. We have been on 5-6 cruises with no loyalty to any brand. This was our first with Celebrity. We pick cruises based on itinerary; however, this was the first time we selected based on the ... Read More
We traveled as a couple - ages late 50's. We have been on 5-6 cruises with no loyalty to any brand. This was our first with Celebrity. We pick cruises based on itinerary; however, this was the first time we selected based on the actual ship. We loved this cruise. If you like more of the traditional large main dining, follies type shows, water slides, rock climbing walls, etc. this ship is not for you. It is more modern, contemporary and so are the shows. There is not much for children to do on this ship. Embarkation/disembark: Both on and off the ship was quick and smooth. We had little waiting getting on and off. We chose to self assist getting off and it went quickly. We walked right up to a shuttle van, $11/each and we were off to the airport. Dining: We did select dining using the Celebrity App for reservations and had no problem getting in right away. We did stay away from the busy times of 6:30pm-8:00pm which works well for us anyway as we like to dine late. A few nights we showed up a little earlier or a little later and got right in. We ate in all 4 different "free" dining rooms and had lots of variety and never felt like we were eating the same thing. Service was excellent. We did not do any specialty dining so I can't speak to that. We like to use our money on shore excursions and time spent off ship vs. paying extra to dine. Shows: We went to a few shows held in both The Club and Theater. Can't remember all the names. We liked the contemporary modern theme to them and unlike some reviewers, felt that compared to other cruise ships there was actually more to do at night than other cruises we've been on. Multiple shows and entertainment going on in both venues at various different times. Bars: We had a drink in all of them:) We especially liked the Sunset Bar and Casino Bar. It was quieter and easier to converse with other passengers and make new friends. The Martini Bar which is sort of the hub of the ship we found just to be okay. Seemed like it was more of a place to have a drink before or after dinner. A little too mellow for our taste. The bartenders do put on a show at least once a night which is fun to see. Above the Martini Bar is a "Cafe" with deserts and coffee. We did not partake in this but it seemed pretty popular and people were really enjoying their coffee and dessert after dinner. Again, it was an extra cost and we tend to stay away from stuff like that on cruises as there is never a lack of food, sweets, treats, etc. that are included with the cruise. Tip: Skip the dining room desert offering and head to the Oceanview cafe after dinner. There is 5x the more selections that what is offered in the dining room. We found this ship to have many more spaces than other cruises that had places to quietly read book or converse with friends. The Roof Top Garden was super cool and during the day you could practically have the whole place to yourself. Eden was a bit strange and definitely different that you will not see on any other ship but in all actuality it was a nice change to the same old like you see on other ships within all their spaces. The Solarium (indoor pool) area is super peaceful and also a great place to just chill. The service was nothing but excellent as was food at the Oceanview buffet. This ship exceeded our expectations on food compared to a Carnival or Royal Carribbean. Cruise ship employees were always very friendly and accommodating. Always a smile on their face which I can imagine can be hard when you're taking care of 2,000 passengers. We had an infinite veranda and really liked it. People mention it's not a balcony and they are correct, but it is not sold as a balcony. It is, and appears on your paperwork as "infinite veranda". (Do your homework people.) It made the room seem bigger with the floor to ceiling window and had a darkening total blackout curtain for sleeping. It does have folding doors if you want to close it off, but we just left it all open the entire time as it gave us more room an we really enjoyed it. Would select this room type again. We also like that the entire room air cond, open close windows can be done using the Celebrity App. We loved the App and used it to load our daily activities we didn't want to miss out on. You do not need to purchase internet package to use their App. We loved that! If anything could have been better it was the small group entertainment. The single guy or small group of 3 singing in the lounges. Just felt they weren't that good; however, it didn't ruin my experience at all so I an keeping with the 5 star rating. Thank you Celebrity! We will be back! Read Less
Sail Date March 2020
We have cruise on numerous cruise line including Royal Caribbean, Carnival and Norwegian. This was our 16th cruise and we are in our mid 20's. Let me just say that we were a bit skeptical about going on this ship as previous reviews ... Read More
We have cruise on numerous cruise line including Royal Caribbean, Carnival and Norwegian. This was our 16th cruise and we are in our mid 20's. Let me just say that we were a bit skeptical about going on this ship as previous reviews mentioned it had an older crowd. We picked this ship solely on the ship itself and let me say that it did not disappoint. Food/Dinning : There were plenty of options on board. We either had breakfast in the dinning room or in the Oceanview cafe which by the way was great. We are not big fan of buffets, but there was a lot of selection and the layout and design was elevated. The higher than usual ceilings made a big difference. For lunch, I would recommend Eden Cafe. It offered made to order Sandwich and Soup and they were all fabulous. For supper, we had selected dining and alternated between the 4 dinning rooms. We really liked this concept. We were a total of 8 cruisers and never waited more than 30 minutes for a table. We did not dine in the speciality dinning as we felt the food in the main dining room was excellent. Ship : Let me just say that this ship is AMAZING. Every area is so thoughtfully thought of. All the venues are very well design and so modern! We never felt crowed onboard. The Eden is something out of this world. There was plenty of quiet area to relax and read a book around the ship. Spa : We had Thermal Suites passes which we enjoyed very much. We were a little sceptical that there would be a lot of people at the same time at the spa but this was not the case. We never had an issue having a heated lounger and the different rooms only a minimal amount of people at the same time. We would highly recommend as it was a truly relaxing experience. Entertainment : There was a lot of things going on at night to keep you busy. There was always a spot were live music was playing and different shows in the Theater. They also had shows in The Club and in the Eden. It is true that the entertainment is little more geared for an older crowd, however, we still had lots of fun and danced more than on previous cruises. Cabin : We had a Infinite balcony stateroom and had read mixed reviews on this type of room, however we preferred it more than a typical balcony room. The floor to ceiling window with the possibility of opening it up to let the fresh air come in was great. The room was very modern and spacious. We enjoyed being able to control the lights and blind from the mobile app. Let me just say that the shower was bigger than the usual shower on cruise ships. Service : Excellent! Embarkation/Disembarkation : Very efficient!! We had expedited arrival on our boarding passes for check in and from the time we stepped foot in the building to being on the ship, it took 10 minutes. We arrived at the port at around 11:30. Disembarkation, we did self disembarkation, went in the Eden at 7:20 and were out waiting for a taxi at around 7:40. Very quick as well. Captain Kate is truly amazing. She makes the daily announcements very interesting and understandable. She truly is a gem and is visible around the ship. We would not hesitate to cruise again on the Celebrity Edge, the most beautiful ship we've even sailed on. Read Less
Sail Date March 2020
I chose this cruise to join friends. All the staff were outstanding! The cabin was okay. The beds, food and entertainment was awful. I truly believe they are purposely putting out tasteless dried out overcooked cold food on the buffet so ... Read More
I chose this cruise to join friends. All the staff were outstanding! The cabin was okay. The beds, food and entertainment was awful. I truly believe they are purposely putting out tasteless dried out overcooked cold food on the buffet so you will pay for the restaurant dinners. The dining room food was a bit better even though I had to send a plate back and my friends had to send their steaks back for they were shoe leather. The ship needs desperate attention, especially the carpet. It is come up and loose in many places and easy to trip over. We done excursions on our own. Mr. Sancho's in Cozumel and Rented a golf cart in Key West. I've been to both ports a few times. Though I got a good deal on this cruise I would've gladly paid more for a better experience. No more Celebrity for me. Read Less
Sail Date February 2020
We booked this as a family cruise back on Jan 2019. There were 10 family members going (4 generations) We got a great rate with all gratuities, drinks and on board credit included. This was the main reason we picked this cruise. We ... Read More
We booked this as a family cruise back on Jan 2019. There were 10 family members going (4 generations) We got a great rate with all gratuities, drinks and on board credit included. This was the main reason we picked this cruise. We usually sail with Royal but have been on Carnival, Holland America and one other Celebrity before. Food in main dining could have been better. We never starved but have had better meals on Royal. The buffet was better than normal and lots of options. We ate in the main dining for breakfast 1 morning and it was very good. The burger place by the pool was also good. Room- We had an oceanview room on the 2nd floor. Location was good and not a lot of noise but the room could be a bit bigger when you have 3 in a room (Which we did with my wife and my 12 yr old) Drinks- We had the classic package and it was great! Everything from beer to wine to frozen drinks and liquors after dinner. Entertainment- The comedian on the first night was great and had all of us in tears but after that it was hit or miss. Royal Caribbean has way better entertainment and I have been on Allure, Adventure, Liberty and Majesty and all had great entertainment. Overall it was a good cruise but the perks made up for the things we didn't care for. In my opinion I still like Royal the best for overall experience. Read Less
Sail Date February 2020
We went on this cruise because we couldn't pass up a great deal. This was our first time in an Aqua Class stateroom. We have done a concierge class once and other times we choose veranda rooms. It was nice having the slightly larger ... Read More
We went on this cruise because we couldn't pass up a great deal. This was our first time in an Aqua Class stateroom. We have done a concierge class once and other times we choose veranda rooms. It was nice having the slightly larger shower, the slippers, 3 Celebrity bags and expanded room service. We had breakfast delivered once and enjoyed it on our veranda, but the food was meh. We never visited the spa. We went to Blu for breakfast the last 3 days of our cruise and it was really nice. The service was amazing. We dined at Blu for every dinner. We were able to have the same servers, Aleksander & Krisna, each night so they remembered what we liked. Fernando, the sommelier was fantastic! He suggested some wonderful wines and had a heavy pour. He also led the wine tasting on a sea day that even my husband who is not a wine drinker enjoyed. We learned a lot and had fun. I would suggest it. We upgraded to the Drinks & More package since it was only $9/day/person more. I don't think we would do it again if it cost any more. We missed the wine tasting that was included (dummies) and we don't usually drink in our stateroom. We enjoyed the beverages in our minibar but it didn't make a big difference. The only thing I didn't really like about Blu was the bread was more on the healthy side as well as the butter. In the MDR, you get 3 types of butter with some delicious bread. In Blu, you get butter and 2 vegetable dips. It's healthier, but when I'm on vacation, I like to go all out on what I eat. We ate at the buffet a couple times. It's the buffet, nothing to write home about. The people working there were very nice and kept it clean. The rest of the ship was in pretty good shape despite what others have reported. It was clean. It's showing its age a little but it didn't bother us. I thought the crew was all very friendly and eager to help. Gareth at the pool bar made the best drinks. Get the creamsicle, it's amazing. The martini bar was fun and they had VERY heavy pours. The only show we went to was like the Newly Wed Game. I don't remember what they called it. I was fun but not as funny as it is on Royal ships. We visited the gym. It was too hot in there for my liking. We got our workouts in and it got the job done. I liked the cool towels. Getting on and off the ship were super fast and easy. We had to go through customs in Key West and that was a breeze as well. We went before they were scanning everyone's temperature so I can't comment on that. We didn't do any Celebrity excursions. Overall, great ship, WONDERFUL service and people on board. I would recommend it. Read Less
Sail Date February 2020
I loved this ship. The staff was excellent and the ship was so clean. This cruise ship was definitely better than Norwegian cruises. My only complaints were that I wish they kept the buffet out for longer because we had dinner reservations ... Read More
I loved this ship. The staff was excellent and the ship was so clean. This cruise ship was definitely better than Norwegian cruises. My only complaints were that I wish they kept the buffet out for longer because we had dinner reservations for 830pm and most of the buffet was closed off by 230. I wanted to eat lunch later because I had such a late dinner hour. Also, certain times of the day were kind of boring and nothing to do. Also, the TV in the room only had like 4 options to watch regular tv besides many news stations and the 5 channels they had devoted to the ship itself. The entertainment was pretty good. I loved the fact that they didnt have a water slide because then I think there would have been more kids on this ship so I'm glad there were hardly no kids on here. I'm not sure if it was because there is no water slide or if it was because of the time of year I went. But i did appreciate not having many kids on this ship. I had an overall pleasant experience on it. Read Less
Sail Date February 2020
Ship: The infinity is a beautiful ship even though she is an older ship. Kept in great shape and was very clean always. Great Captain too. Embarkation and disembarkation went very well. We were actually the first passengers on the ... Read More
Ship: The infinity is a beautiful ship even though she is an older ship. Kept in great shape and was very clean always. Great Captain too. Embarkation and disembarkation went very well. We were actually the first passengers on the ship due to wheel chair assistance boarding. Did not need wheel chair on the way off. Dining was really good. I totally recommend La petite Chef at Cuisine it was fabulous and very entertaining. The Tuscan Grille restaurant was awesome too food was really great. Ocean View Cafe had a very good variety of items to choose from. Dining room was very good too. Ate in a different place everyday. Golden Girls activities were very enjoyable and the ones I went to were a lot of fun. Quite a few of them were too late for me Ports were both very good however I did not use shore excursions as we explored on our own. All in All it was a really good cruise. I will definitely cruise again but probably not on a theme cruise. Read Less
Sail Date February 2020
Great amenity package. Love cruising with Celebrity. We are Elite and enjoyed our extra amenities. Staff was so gracious everywhere. Room steward, Elise was very attentive to our needs. Lewis, cruise director was very personable and ... Read More
Great amenity package. Love cruising with Celebrity. We are Elite and enjoyed our extra amenities. Staff was so gracious everywhere. Room steward, Elise was very attentive to our needs. Lewis, cruise director was very personable and approachable. Cabin was spacious and met our needs. Bathroom had good counter space. Shower had a curtain but did not press against the body while showering. Good water flow lots of hot water. Area of our cabin was quiet. Entertainment was the best. Had some great drinks and the wine selection was one of the best and affordable. Lobster served on this 5 night cruise. Excellent. Dining staff made sure we got out in time to see first show every night yet did not rush us. Relaxing but with lots of entertainment options. Dance floor was nice with dancing each evening. Highly recommend. Went through customs on board in Key West and made it so easy to disembark in Miami . Read Less
Sail Date February 2020
Any cruise is great. 5 days not enough. Ship is ready for a refurb but still nice Service was great and so was the food. Didn’t like any of the production shows so we didn’t attend. Would do it again for the right ... Read More
Any cruise is great. 5 days not enough. Ship is ready for a refurb but still nice Service was great and so was the food. Didn’t like any of the production shows so we didn’t attend. Would do it again for the right price. Our cabin wasn’t as clean as it should have been. There were a pair of socks left over from another cruise in a drawer. A Sea Card Pass from two cruises before us. Don’t know how they got off the ship without it. A letter on the vanity telling the person they received $50 SBC from their travel agency and a pair of panties under the bed. Went to Tuscan Grill and want impressed. Food wasn’t any better than what we get in the MDR. Glad we got it at a discount. Beverage server in the dining rooms was quick Did the round the world wine tasting. Didn’t learn much but had a lot of wine. Very bad internet speed. Small balconies Read Less
Sail Date February 2020
We are Elite members of Celebrity and we couldn't pass this cruise up because the price was so good with all 4 perks and some refundable OBC. Embarkation was very quick because we arrived at the port about 90 minutes before sailing. ... Read More
We are Elite members of Celebrity and we couldn't pass this cruise up because the price was so good with all 4 perks and some refundable OBC. Embarkation was very quick because we arrived at the port about 90 minutes before sailing. Our C2 balcony cabin was as expected. It was clean with lots of storage. We overlooked some of the frayed and just a little worn furniture because we knew that this ship was going to be refurbished this year. Our room steward, Christian, was outstanding. He was always there when we needed him and he took care of a few small problems that we had. He is a gem! So now the muster drill. Why can't Celebrity get it right? We're standing for a very long time. It's crowded. It's hot. There seemed to be no air conditioning at that time. Of course, we had to wait for some late arrivals. No one was really paying attention. That could be dangerous. The only good thing was that they scanned your sea pass card to make sure you attended rather than asking your cabin number. And then the throngs of people trying to get back to their cabins or the bars. Aaaaaaarrrrrgggghhh! We had early dining and were given a table for two in a great location. We ate there for 3 of the 5 nights and the food was pretty good. The service from our waiter, Ronny, was excellent. The other two nights we ate at Tuscan Grille, where the food was just OK and way too much of it, and Sushi on Five. The food was good but for the first 10 minutes, we couldn't even talk because there were two musicians playing two stringed instruments and it was very very loud. Had I not been trying to eat, I would have enjoyed it. The buffet food was good and no problem founding tables for breakfast or lunch. Twice we ate at Tuscan Grille for breakfast (an Elite perk) just to relax and get away from the crowds. I had a foot massage (Reflexology) at the spa. Great ot have OBC to use. To find chairs outside, we had to go to deck 11 and then climb the stairs to deck 12 where it was pretty empty. I really don't like being treated like a sardine. We also sail Oceania and they do it right. The production shows were outstanding. I did not see the comedian but my husband said he was really funny. We are booked for a May cruise on Constellation and we're looking forward to seeing the refurbished ship. Infinity was not refurbished but that shouldn't stop anyone from cruising on it. Read Less
Sail Date February 2020
Chose this cruise because I've been on a Celebrity cruise before, and because it fit around the costs and dates we needed to coincide with work vacations. We are a couple in our mid 50s, early 60s. Celebrity does a great job ... Read More
Chose this cruise because I've been on a Celebrity cruise before, and because it fit around the costs and dates we needed to coincide with work vacations. We are a couple in our mid 50s, early 60s. Celebrity does a great job with preparing you for the cruise, all the information you need is online. If it's not, then you'll get it in an email before you leave, and in plenty of time! Their embarkation process is smooth, you're on the ship in no time. The Infinity needs a makeover but it's getting one this year so I won't go into the details except to say at no time did we feel it wasn't clean...it's just old. Most meals were taken at the Oceanview Cafe (buffet style). Food always looked and tasted great. Heard a guy ask if they had corned beef hash, they didn't but there were 1,000 other items. Ate one dinner in the Main Dining, we had select dining where a specific time was not required. Meal was delicious and although some might think it's not enough food, you do not leave hungry. They placed us (a couple); at a private table, but it was less than 12" from the other table. Not ideal for privacy. Key West was fun, they offer a free shuttle to/from the ship to one point in town. Cozumel, our excursion canceled due to rough waters, we walked a mile up the street, no beach nearby, rows of shops everyone trying to get you into their business. Not my thing. I wish this cruise played more upbeat Caribbean music at their pool. On port days, it felt like elevator music was played. Most days it was 80 - 90s mellow music, again. Not my style on a cruise. The ship offers plenty of places for down time, hideouts etc you never feel overwhelmed with people. I would like more upbeat places to dance at night, it just isn't that awake at night. Their comedian was hilarious with his improv, and the Cruise Director was super, he's a keeper, Celebrity! Their shows at night were below the level I've seen on other ships, not sure why. Would I sail again? Celebrity definitely yes. Infinity, not sure. Read Less
Sail Date February 2020
I was on the Equinox 2 years ago. There are things that have changed since then. So I'm going to talk about the Pro's and the Con's. Con's >The food in the main dining rooms and the Oceanview Cafe has really ... Read More
I was on the Equinox 2 years ago. There are things that have changed since then. So I'm going to talk about the Pro's and the Con's. Con's >The food in the main dining rooms and the Oceanview Cafe has really dropped in quality. I remember there being a far better selection in the Oceanview when I was on this ship in 2018. Used to love coming to the dining room for lunch when not in port. Good food and great service. This time, the desserts were great but the entree's...eh to yuck. The service was fine. >The whole ship could use some updating including the rooms >The smoking situation. Our rooms were on Deck 6 and guess who was right below us? The cigar and cigarette smokers. I'd say room #'s 2159-2165 >Walking the Deck #14 track and having to pass the smokers. Yuck! >Bad internet connection that drops constantly. Also had the higher priced internet that I was told streams. It streams U Tube. That's it. Not worth the price. >Upselling everywhere. It becomes annoying after a while >The 2 Mexican ports are pretty much cruise shopping areas with a Señor Frog and Margaritaville thrown in. Not impressed with either. >Slot machines paid more 2 years ago. I thought they were tight this time. >No real promenade deck. You can either go on one side of the ship or the other but not all the way around like you used to be able to do. Also you have to pass the smokers on one side. Pro's >Great cruise director, Lauren. The best I've seen and I've seen a lot. She was genuine and what surprised me is she was saying good-bye as you left the boat. >Enjoyed the specialty restaurants. We did all 7 nights this way and the food was fabulous. Le Petite Cafe...the Old Quisine is awesome and so much fun!!!!! >The solarium. Its quiet and peaceful if you want to get away from the pool noise >Great shows every night. One of the reasons I like Celebrity...a show you don't have to reserve every single night > Very helpful crew >Great cabin steward who knew my name and checked on me twice a day. >Nice size room and decent storage for your clothes >Bathroom is old school but the storage is better than the new ships of other cruise lines that I've been on that have pretty bathrooms with no where to put your stuff. >Nice drink package once on ship. By the 4th day, they offered 5 drinks for $39 including gratuity. At $9 bucks a drink plus gratuity, it does save you some money >Great cruise for relaxing. If you're super active, I'd say this isn't the cruise for you >Great live music! >Loved Key West and Grand Cayman. >Beautiful Sky Lounge on the 14th floor with a gorgeous view of the ocean >Rewards perks are nice >Pretty easy process of boarding and leaving the ship. >Good value on the specialty dining packages >Glass exhibit >Lots of places to sit outside and see the ocean, drink or eat (RCL is all inside...Central Park themed) >Lots of places to sit at the shows. >A night light in the bathroom. This is awesome so you don't have to turn the light on to see where you are going I would travel Celebrity again because overall it's my favorite cruise line. Also, I like the Solstice ships. They are easy to navigate and I like the view of bands, the library, the game room etc. they have of the Grand Foyer that you can see from the 1st 8 decks. They are geared to people who are 45+. Had a great week and would for sure do it again. Read Less
Sail Date February 2020
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