Celebrity Summit Review

4.0 / 5.0
2,493 reviews

Huge Disappointment - Don’t GO!!!!

Review for the Western Caribbean Cruise on Celebrity Summit
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2-5 Cruises • Age 40s

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Sail Date: Apr 2024

This cruise has been a total and complete disaster. We are currently on the Celebrity Summit. We got on the ship and should have gone w our gut feeling to turn around and get off. It has been the worst vacation we have ever had! Our room was dirty and disgusting upon arrival. We tried to get off in Key West but due to the Jones Act we would have been charged around $4k to get off. We sucked it up and said we would make the best of it.

Our room was disgusting. Dirty linens in both of our rooms and the smell! The shower doesn’t drain so you stand in a puddle of water…well when you actually have water to shower. We have been without water at times for two days in a row and without wifi and power as well. The carpets were stained and dirty in our staterooms. We did not take off our shoes. We couldn’t. It was so disgusting. People were smoking everywhere. We saw people smoking in our hallway and we couldn’t sit on our balcony because people were smoking.

Food- we ate at the Tuscan Grill, Blu, Sushi on 5 and Oceanview Cafe. Blu was good. Service is excellent. Tuscan Grill was not good. Our meatballs came raw and our crab cakes were cold. Breadsticks were soggy. Took a very long time to get drinks. Sushi on 5 was good. Service was excellent.

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