Vancouver to Alaska Cruise Reviews

Nice ship, pity about the rest. No evening entertainment, a dance trip for 45 mins twice and a 4 boys singing once in the “show room” doesn’t cut it. Cold food Always! and and the buffet room was way too small for 2500 people, a bun fight at the OK corral, never any seats, and that was whenever you went. Rolling Stones tribute band (120decibels) competing with a repetitive “blues band” (pity they ...

We originally chose this cruise because of the shore excursions. The excursions, for the most part were very good, although the timing of getting to and from them was certainly not done for customer convenience. In one instance we had two shuttles returning to the boat. they would not let us get on the first one which left half full. the second now was stuffed with not space to move, and no air ...

The sheets had holes! The curtains were stained! The food gave me food poisoning! Extremely understaffed! I asked for a refund on my gratuities and they confirmed on board that I would. I have been on the phone with them for a full hour and all they could say is “Sorry no, we already paid the workers.” This would be an improper charge if they said they would give me a refund but ...

We chose the cruise and the Majestic Princess for the itinerary - two weeks inner passage first South to North then back South again, with two visits to Glacier Bay. The weather was fantastic, Glacier Bay - an amazing experience. The Majestic Princess totally disappointed - poor quality food (way below the quality experienced on other cruise lines), miss selling of upgrade packages with Guest ...

We will not be cruising with Holland America again and most defiantly not from Vancouver 5 hours it took of queuing and being herded around to being ushered to find our own cabins with the key in the door no explanations or greetings cabin was ok just what we had booked. Ques every time time we wanted to get to customer services as soo many people complaining , the lifts were dirty clearly not ...

To be honest this was our first cruise. We chose hal because of its past reputation with Alaska cruises. Let me say right away, Alaska and Glacier Bay were outstanding. if you ever get a chance to visit Glacier Bay you must do it. It rates up there with Banff. However use another cruise line. Embarkation took three hours plus, thousands of folks stuck in one building being shuffled around like ...

I took neighbours on the Koningsdam in August 2022 and everything on the ship was delightful. Barely eight months later, almost everything on the ship was appalling. Gustavo Antorcha, HAL CEO, has stated: On each ship, the guest experience attracts cruisers back again and again with the best live music at sea, a culinary program that rivals the best land-based restaurants, and engaging ...

We have done this cruise 4 times previously and enjoy leaving from Vancouver while we live in Victoria so no airline travel required. Embarkation was very smooth and there the service ended. We have been Elite for a number of cruises and have seen a marked decline in what our loyalty level is supposed to provide. The service desk no longer has a dedicated line for Elite and Suite passengers. They ...

Oh where shall I start on such a fun cruise that was the beginning of a lifetime of marriage.. Such a disappointment and after 114 attempts of phone calls to a number filled with people who could give a crap. Or mail never answered to the office in Santa Clarita. Even 2 certified letters that got denied . So this is where the story begins. I wanted to surprise my fiance with a cruise ...

First let me start by saying I have written to Princess Cruises to give them a chance to respond before I made a review, I heard nothing from them either the letter or the survey. We had no problem boarding and getting to our cabin the steward was excellent and very friendly. Now the food review: The Horizon Court buffet was chaotic at the best of times from long lines because people were ...