Nieuw Amsterdam Review

4.5 / 5.0
964 reviews

Never again Hal

Review for Alaska Cruise on Nieuw Amsterdam
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itrstno1
First Time Cruiser • Age 60s

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Cabin
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Value for Money
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Additional details

Sail Date: Apr 2023
Cabin: Penthouse Verandah Suite

To be honest this was our first cruise. We chose hal because of its past reputation with Alaska cruises. Let me say right away, Alaska and Glacier Bay were outstanding. if you ever get a chance to visit Glacier Bay you must do it. It rates up there with Banff. However use another cruise line.

Embarkation took three hours plus, thousands of folks stuck in one building being shuffled around like blind cattle. We went through Canadian customs twice, not sure why, they seemed just as confused as we were. US customs just once. It took so long it delayed the ship from leaving port on time. Even the captain complained about the delay over the loud speaker system delaying our cruise departure. Debarkation was just as unorganized. The same time we were getting off folks were trying to get on, what a mess! Come on Vancouver get it together.

Food on board was always late and arrived cold. So how can one critic the quality of food if its always cold? I did notice if you tipped extra to the waitstaff they brought them their food quicker. So double check if you believe the have it all package is it worth it or not? Waitstaff responded quickly to those who tipped cash.

Cabin Review

Penthouse Verandah Suite

Nice large suite, not the amenities they once offered but still a nice suite. Although the hot tub on deck was not as private as advertised. The guy in the next cabin would come out and stretch out over balcony and stare while my adult daughter was in the hot tub. Made her very uncomfortable to say the least. Too bad he didn't slip.

Port Reviews

Juneau

I'd say Juneau was our favorite port of the inside passage. It wasn't as touristy as the others and offered mush more to see walking around.

Skagway

Just ok, train trip was a train trip.

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