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14,746 Royal Caribbean Family Cruise Reviews

This cruise was a well deserved vacation for my family after over two years of varied family issues. My wife and I had decided to treat ourselves and our children (24 & 21) to a vacation. The kids had the same spring break from ... Read More
This cruise was a well deserved vacation for my family after over two years of varied family issues. My wife and I had decided to treat ourselves and our children (24 & 21) to a vacation. The kids had the same spring break from their classes so the week seemed perfect. We booked a deluxe balcony for ourselves and the kids had a guaranteed interior stateroom. The kids ended up in a Superior-outside stateroom and my wife and I were in a Jr. Suite. We flew down to Miami the day before the cruise and took a cab over to the Port of Miami. During the drive (5 minutes) my wife and I both realized we had not put the luggage tags on our bags. The porter who met us from the cab was so nice with a stapler ready at hand. Check in was very easy. Having the suite status definitely helped. We boarded around 11:30 so we had lunch in the Windjammer while we were waiting for the rooms to be ready at 1:15. At this point we realized that college kids in the 21st century take cruises for Spring Break. Overall, we found the Navigator in good condition clean and well kept. Any signs of wear, I thought were consistent with the age of the ship. Well maintained over all. I never saw room service trays in the hall for hours that I have seen on other cruises. Our staterooms were ready at 1:15. Our bags arrived quite promptly (before dinner). The kids had there last bag by 9:00. Michael, our steward, was extremely nice. Very polite and helpful. We did not see him much, but the room was always perfect. I believe, Stephen was the steward for my kids cabin. He probably should be sainted he had a number of cabins that were spring breakers ( including mine) and I do not know how much he was able to do keeping the rooms tidy. We had signed up for My Time Dining. The first evening we had such a great table and wait staff that we requested the same table. The host said she would see what she could do but no guarantees. We had the same table by the window every evening. Our waitress, Eglan, and her assistant Carl were great. They even anticipated personal likes ie. a second glass of wine or a cappuccino with dessert. The food was good, well presented and well served. However, it was not hot. It was very warm, but not hot. We were on the third level of the dining room so probably furthest from the kitchen. The flavors were very nice. Eglan was wonderful she deserves a 10+. The entertainment was good. Not Broadway, but entertaining for an hour. The ice show was very good. The shows in the Metropolis were good with some very good individual performers. The lounges had some great music we sampled most of them. The casino was fun for an evening. Won over $300 playing with $10 on the slots. The ports were good. My wife and I have been to both Nassau and Cozumel. In Nassau we did the harbor and city tour fun but prolonged. In Cozumel, we went to Tulum which was great. (definitely recommend) The ferry ride to Playa del Carmen was bad nearly a third of the people were ill. Overall, this cruise was what we wanted it to be. A time when just the four of us can be together. It might be the last? It is fun to really start interacting with the kids now that they are not kids. Have a cocktail together but then still play a game of Scrabble (even if some of the tiles were missing except there were two Q's). Thank you to Royal Caribbean!! Read Less
Sail Date March 2017
We are early 50's, very active, and well acquainted with the Caribbean and many islands. This was our 5th cruise, having sailed on larger ships before. This ship was a great choice and I highly recommend Jewel and the Southern ... Read More
We are early 50's, very active, and well acquainted with the Caribbean and many islands. This was our 5th cruise, having sailed on larger ships before. This ship was a great choice and I highly recommend Jewel and the Southern Caribbean itinerary (our second Southern Caribbean cruise). We flew to San Juan two days early and explored the old city, which was really a great decision. We stayed at the Stellaris Marriott - be aware that there is a $30/day 'resort fee' that is unadvertised. It was fine, nothing noteworthy. Condado Beach neighborhood, about five miles from the pier. Nice beach, lots of hotels and people. Old San Juan is beautiful and the people were very friendly. Several people stopped to 'help us,' as we were looking at a map, and recommended local restaurants and coffee shops. We toured Del Morrow fortress and took the long walk back to town. It was fascinating and beautiful -- a 'must do.' I would have liked to have had another day there. Jewel of the Seas - we chose this ship because of the itinerary and were not disappointed. I thought at first impression that maybe the Jewel might be a little small for us, after being on the Adventure and others, but it turned out to be delightful and 'just right.' This particular cruise on this specific week was about 70% Americans, then Canadians, Britons, and then multiple other nationalities (German, Japanese, Swedish, etc.) We have been on Southern Caribbean cruises that were heavily Hispanic and full of Quincearos (15 year old girls' celebrations). We took taxis to the pier ($20 from and to the airport. Embarkation and disembarkation was a breeze; however, be forewarned! We were classified as "early disembarkation" and didn't realize until the last minute that we didn't have to leave that early - there was no specific reason to leave the ship so early! Our bags would have been just fine in the holding area! By leaving at our "specified time" of 7:25 am, we spent many hours (5+) at San Juan airport waiting for our flight (hard plastic chairs and $18 hamburgers - forget that!). We could have had a little more sleep, an unhurried breakfast, sat in the beautiful bar/club room and left the ship by 10 am. Darn it! ($24 for the taxi ride from the pier to the airport - but we had 4 bags and they charge $1/bag.) Our cabin was a Grand Suite and worth every penny. So much room! We loved it. Storage space everywhere. The bathroom was marvelous (full tub, long mirrored counter.) A full vanity with storage behind the mirrors and plenty of drawers. The stateroom attendant, Anca, was stellar. There was easily room for more than two people in this suite. We ate mostly in the Main Dining Room for dinner and were very pleased by both attentive, professional and friendly service and menu selections. The dining staff was excellent, no room for improvement. Thank you, Sunny and Imade. Our food was almost always very, very good! Strip steak, grilled chicken and linguine were always available, and the daily menus included Caribbean lobster, Sea Bass, shrimp cocktails, Roasted Chicken, consumes, Duck, Lasagne, and perfectly proportioned desserts, including Baked Alaska, Cherries Jubilee, assorted mousses and cheesecakes, etc. The Chops Grille was good, and probably a step-up, although a small step up, from the Main dining room. We actually preferred breakfast in the Windjammer, because of the selection and choice of food. There is also an energy there that you don't get in the dining room at breakfast, and we never found it to be overwhelmed with people. We did have access to the concierge lounge for breakfast, but it was continental and quite frankly, a little boring. We purchased the unlimited drink package and found it to be worth the cost. Fresh-squeezed juice (or mimosas) in the morning, specialty coffee (latte), a beer or soda with lunch, an afternoon 'fru-fru' drink sometimes, and several glasses of wine (and specialty coffee again) with dinner - definitely recommend. If you purchase prior to your cruise, you really do save money and it was nice to order what you wanted and not be concerned with the cost of each drink. Most of the drinks were $12, and the deluxe package covered the cost. Only a few were $14 or $16, and you could pay the "overage" if you desired. The only thing that was a little limited in the package were the wines - although there was a nice selection of all types of wine (Pinot Grigio, Malbec, Cab, etc.) in the $12/glass range included with the package. The orchestra was exceptionally talented. Kudos to them. The talent of the production show singers and dancers was really good -- but the music choice, costuming, and choreography were really bad. A waste of time, unfortunately. There were two comedians - John Joseph (?) was good and connected to the audience, although the show started off a little slow. He warmed us up, though, and I'd recommend him. The other comedian, Tim, was just not funny, IMO, and seemed to be exasperated with the audience for not laughing. REALLY? The other musicians (bands, solo guitar, etc.) did a great job! The singers were very talented and when not in the productions had a chance to show off their talents. The cruise director, Simona, was not engaging or customer-oriented at all. The overall impression she gave was 'diva' and did not seem to care about the passengers' experience, just her own performance. I had the occasion to see her in multiple (including small group) settings and was really not impressed. The week included a lot of emphasis on 70's music - which is fine, but maybe a little too much of it. I understand the demographics of the majority of the passengers, and the music is engaging -- many younger people were dancing - but the staff (Simona) need to learn the actual steps to the Electric Slide (no "John Travolta" moves in the Electric Slide!) and not yell "Woot Woot!" at every song. (The "Woot! Woot" belongs to the song Groove Line. ONLY!) The senior officers were not that apparent on a day to day basis but were respectful and professional. I'm not concerned at all about their interaction with the passengers -- they have a job to do on our behalf and that's the only thing that counts. We did go on a Galley tour and I was very impressed with the multiple galleys, cleanliness, technology, involved processes, and the enormity of serving 15,000 meals a day. The executive chef was passionate about his job, natural food resources, and his group presentation was great. St. Thomas - DO YOUR SHOPPING THERE. Best selection, best competition. Try to go to Dronnengan Gade (street) downtown - don't spend it all on the shops at Havensight Mall (by the pier) or the shops on the seafront. They KNOW you are cruisers and won't negotiate as well. Understand that the initial price is NOT the price. If you go several blocks in from the waterfront downtown (to Dronnengan Gade), you'll do much better. For serious purchases, I recommend seeing the family Muripuri at Princess Jewelers. Our significant pieces have always been appraised higher than the purchase price back home. For the beaches - pick one. They are all beautiful. You should see Magen's Bay, although expect a crowd. If you have time to go to St. John, the water is GORGEOUS, but bring bug spray and know that the beaches are relatively narrow and small. St. Kitts - the locals are so friendly and getting a taxi is easy and safe (Smith Beach). We have stayed on St. Kitts for a week, so we know it pretty well. Take an island tour, either from the ship or a private taxi (about $100 for four people, four hours). Be aware that you want to go to a beach on the Caribbean side -- the Atlantic side is too rough to enjoy. Easy to get a taxi from the airport. We don't think Basseterre is worth spending much time on - try to see more of the island and the Brimstone UNESCO site/fort. Fascinating! Antigua - new to us. We took a private taxi with some other cruisers to Valley Church Beach (just walk off the pier and the drivers are waiting for you! No need to reserve in advance). Highly recommend. Just beautiful. A vendor or two, but they were nice and not pushy. $12/pp taxi each way, $20 for two chairs and an umbrella. Perfect. By the way, there is free Wifi at the little beach restaurant there! We wanted to go to Ffryer's Beach, but the driver convinced us to try Valley Church (he didn't want to go all the way to Ffyer's), and we were not disappointed. (20 minute ride each way.) Not much shopping at the pier. St. Lucia - we did the RCL tour of "Cruise to the Pitons" and were pleased. This tour didn't include the mud sulphur baths, but we cruised the coast on a catamaran, and sailed through Marigot Bay (which was CHARMING), stopped several times to swim (no snorkel gear provided - we brought our own, though), and sailed right up to the Pitons. It was well worth it - they are SOOOOO beautiful! We didn't really see the interior of St. Lucia because we chose to sail on the cat, but we'll be back. (Side note - the executive chef said he/they are involved in helping the poorest children of St. Lucia, and donate canned goods, etc., and spend time in the hospital there.) Not much shopping at the pier. Barbados -- JEWEL of the Caribbean! So gorgeous. Postcard perfect beaches and water. We chartered with Silver Moon (see TripAdvisor) for the cat sail and were pampered every second. The boat was beautiful, immaculate, just perfect. They only take 12 passengers, so it was small enough to get to know people and large enough to feel like you had plenty of space to yourselves. The crew were very, very friendly and not the least bit condescending. We had a beautiful sail and stopped to snorkel and swim. Lunch was on board, really good food (grilled fish and chicken, salad, rolls, rice, macaroni and baked cheese, etc.) and the drinks were available as you preferred. This is NOT a 'booze-cruise,' but upscale, relaxing, and beautiful. Can't recommend enough. We traveled as a couple, but there were quite a few children on the Jewel (from small tots to teens) and they all seemed to be engaged and happy. We would definitely recommend the Jewel and this itinerary. Do not hesitate on booking this cruise!! Read Less
Sail Date March 2017
We chose this cruise for our family primarily for the great itinerary. I love a Caribbean cruise that departs from SJU because you start out so close to the other islands that you end up not having too many at sea days...We flew into San ... Read More
We chose this cruise for our family primarily for the great itinerary. I love a Caribbean cruise that departs from SJU because you start out so close to the other islands that you end up not having too many at sea days...We flew into San Juan and spent the night before our cruise. We stayed at a nearby Marriott which was a short cab ride to the Pan American Pier. Embarkation was a breeze- no line to wait in- we got right on the ship at 12:30. I have cruised at least ten times and two times on Royal Caribbean. Three years ago, we cruised on Adventure of the Seas, which is a bigger ship with a similar itinerary. I prefer Jewel as it is a bit smaller. The staff aboard Jewel worked very hard and they were friendly and helpful throughout the cruise. The entertainment was surprisingly good! They had a good comedian one night and a group called the Las Vegas Tenors who were amazing!! Out of all the cruises I have taken- never have we had such good entertainment...much better than what we had a few years ago on Adventure and way better than what we have had on other cruise lines! I can't stress how shocked I was that it was so good...They also had a cover band that could play just about anything and a good guy in the piano bar singing favorites. The food was pretty good in the main dining room. Windjammer was good at breakfast and just so-so at other meals. Loved the specialty restaurants especially the Japanese one and Chops Grille. We stayed in a deluxe balcony room, which was fine. We would have preferred a junior suite, but they were booked up. I have two kids aged 9 and 14, and they were directly across the hall in an interior room. Our Cabin steward, Debbie, was very attentive. My only minor complaints are that the Tides dining room seemed crowded and we had the My Time dining, but were required to make a reservation every night and sometimes couldn't eat at a reasonable time. Also- on the first night of the cruise, they had the emergency drill at 8 PM, so we never got to eat dinner- it got really chaotic. I would suggest having the drill before trying to serve anyone dinner and it seems like RC should have that figured out- or at least inform the guests about this...we were told to eat in the Windjammer after the drill- so we went there and all they had was leftovers from lunch...#fail. That really was the only problem the entire cruise, but I felt I needed to bring it up. Our ports were, St. Thomas, St. Kitts, Antigua, St. Lucia and Barbados. We did our own research on which beaches to go to and took our own cabs everywhere except for Antigua where we took the Stingray City excursion and it was great- whole family loved it! Only port I'm not crazy about is St. Lucia...been there 3 times now and it is one I don't care to go back to. My nine year old did participate in the kids activities at night- he had a good time with that. My teenager did not participate in any of the teen activities- so I can't review that. One other thing to take note of is about the beverage packages...we chose not to buy one because it didn't seem like a great deal. I have wine at dinner and maybe one drink during the day- but the math didn't add up. Seems like more of a convenience thing to me. And if you are in port most days, you will be spending more money off the ship than on. Lastly- we paid for the Voom internet service and were disappointed that it did not work in our cabin- only in the common areas. I don't know if that is the case on all RC ships- but I was a little upset with that as their advertising is misleading. Overall- great vacation and I would book this cruise again :) Read Less
Sail Date March 2017
This was my 6th attempt at sailing on Freedom of the Seas , my wife and I have been booked on this ship before but for some reason or another had to cancel, death in family, sickness, or family events. Needless to say we were both ... Read More
This was my 6th attempt at sailing on Freedom of the Seas , my wife and I have been booked on this ship before but for some reason or another had to cancel, death in family, sickness, or family events. Needless to say we were both looking forward to sailing on this ship. Our first experience was having to wait on the bus that took us to the ship from the airport for over an hour with people coughing and sneezing with no windows that opened before being let on the ship. The embarkation procedure was fairly painless , however ,the distance from the embarkation area and the ship was at least 3 or 4 blocks after you make the zig zag route to the ship. We finally got on the ship and were bombarded with at least 6 or 7 employees trying to sell us dinner plans at specialty restaurants, photo packages , drink packages etc. it was never ending. This hawking package deals, lasted all the way to the last day of the cruise. The ship itself was beautiful and well maintained. The crew was very friendly and always willing to help, it seemed to us that the crew was almost paranoid about us not being happy about their service and afraid of any king of bad report. We had a Junior Suite on deck 9 that was very well maintained and spacious, our room steward was very good at his job. Our only complaint was one afternoon we were sitting on our balcony when from above we were soaked by water from crews cleaning the pool deck windows unannounced. Food in the dinging room was mediocre at best, selection was very poor, and service by the staff was terrible because of them being over extended. Even the maître d was trying to sell us specialty dining packages. We made the error of cruising during spring break and kids were constantly running all over the place jazzing up the limited amount of elevators and just generally constantly under foot with parents no where to be found. All in all we were not Wowed, and would not sail on a mega ship again. For my money I think we will stick with Carnival , which I think has it all over RCCL. Read Less
Sail Date March 2017
We chose this cruise due to the timing (Spring Break). In Tennessee we have an early spring break which somewhat unfortunately coincides with collage spring break. That was our only hesitation at booking this cruise. Yet, we were very ... Read More
We chose this cruise due to the timing (Spring Break). In Tennessee we have an early spring break which somewhat unfortunately coincides with collage spring break. That was our only hesitation at booking this cruise. Yet, we were very satisfied with our decision. Our family includes two boys ages 13 and 11. We had a Family Oceanview Stateroom. We felt like there was plenty of room for the four of us. Especially since there were plenty of activities for us to do. My kids especially enjoyed the mini-golf, ping pong, and the flowrider. The ship was the largest we've been on. It seemed just large enough to hide the fact there are so many people on this ship. The only real complaint was that on deck 11 one side had a number of smokers. The exercise room was large, but some of the eliptical machines had tv screens that either didn't work or wouldn't change channels. (Yes, I did use them almost every day!) That said, we would definitely cruise on this ship again. We can be pretty spoiled when it comes to food. While I do not have to, the rest of my family has to eat Gluten-Free. Overall, the staff was knowledge and very accommodating. If anything, my wife said there were times when she felt they were too careful. She also felt like they could have gone the extra mile and made more of the options GF. With that said, we were very satisfied and had plenty of options. We splurged one night and ate at Chops Grille (we had onboard credit). While a little less options for the GF folks, we were again very satisfied. The only complaint here was that the number of GF desserts were limited (to Sorbet). While the rest of my family enjoyed the steak, I recommend the fish. We ate at the MDR for breakfast and dinner and were definitely pleased. The Windjammer, is what it is. For a buffet, it is not bad. It is broken up well which keeps the lines down. The food is fine, but not as good as what we found in the MDR. The pizza at Sorrentos was good but not great. However, they had some of the best dessert options on the ship in my opinion. We were pleasantly surprised by the Entertainment. The magician and comedian surpassed our expectations. We are not big fans of the broadway style shows. Even my 13 year old enjoyed the singing group though. Only my wife stayed for the production shows. We chose to have second dessert at Sorrentos :) With two sea days in a five day cruise, I was a little concerned about how my teenagers would pass the time. There were more than enough activities even without participating in the teen clubs. We played ping pong, rock climbed, did the flow rider, and played mini golf all more than once. We experience great service both in the MDR and around the ship. At Grand Cayman we explored Royal Palms on 7 mile beach. Being college spring break and with so many ships at port (at least five or six), if did this over again, we'd go further down the beach (to Governors Beach perhaps). Nice beach though and clear waters. On Cozumel we went to Playa Mia. This was a great place. The water slides were okay. They were best for the younger ones. They didn't have enough water pressure for the adults. The obstacle course in the water was the highlight for me though. Loads of fun, even though I ended up suffering a few scratches. They did have some structured games. My younger son and I did well in the water balloon toss though didn't win. My wife would have also got a massage if she would have found out the prices sooner. Playa Mia also has some shops, an accommodating restroom for changing, and spotty wifi. We'd definitely go back. Our favorite excursion was at Costa Maya. Playa Chan is absolutely worth the price! It's not the cheapest excursion but if you want a taste of paradise we felt it was well worth the money. Wifi, drinks, lunch, snorking gear, paddle boats, kayaks all included. The only thing not included were the massages which were $25 for 30 minutes. We played a mean game of jenga (we had spectators cheering us my family got it so high). Lunch was amazing. I highly recommend the sea bass tacos. That's right, sea bass tacos! And the salsa was the best we've ever had. I can't say enough good about this place. Overall, we'd repeat this ship and itinerary with little hesitation. Even more so had it not been college spring break though that was not a big deal. We'll definitely try to chose itineraries in the future that include Costa Maya just to experience Playa Chan again. Read Less
Sail Date March 2017
I was very disappointed in the food. The taste and quality was below average in my opinion. I never used a salt shaker more than I did on this trip. The beef was tough, the lamb was overdone and fatty, the salads were totally water ... Read More
I was very disappointed in the food. The taste and quality was below average in my opinion. I never used a salt shaker more than I did on this trip. The beef was tough, the lamb was overdone and fatty, the salads were totally water logged, the dressings were tasteless and watered down, the lobster was dry and tough, the vegetables were boring, tasteless and repetitive and the escargots were made with fake butter, as were the cake and cupcake frostings, which were not made with real butter either. The first night we ordered filet mignon in the dining room for an extra $20, and it had to be sent back 3 times. We ordered medium rare, and we got it raw once and rare on the second attempt, and then the third time, they said they would have to split it open and grill it on the inside. Well this isn't really filet mignon, if you are going to butterfly it and put it on the grill. How can they not get the right temperature on a medium rare filet mignon? 3 times and still no luck. This was the reason I decided not to try any of the specialty restaurants. I certainly didn't want to pay top dollar for this kind of food. The cabin is dated and could use an update. The pillows offered are thin and hard, but thank goodness, I could get feather pillows. The cabin and bathroom are very small, compared to other comparable ships. You can't even bend down in the shower and I'm only 5'5". There is no paper or pen in the cabin, which I found very odd and it was a big deal to get some. The room however, is quite efficient and has ample storage space. It would be nice if there were bathrobes in the room. The room is very noisy in the boardwalk balconies, but this is what I expected. It didn’t bother us, but I am sure it would bother some, particularly those that go to sleep early. Internet was excellent. Well priced, reliable and fast. The shows were good, with the ice show being our favorite. Very professional with exquisite costumes. The shops are very typical with the same overpriced items on sale for 50% and 75% off. The items are not even worth 75% off in the first place. Who do they think they are fooling? The Labadee port is nothing but commercialism. The local salespeople in the flea market are extremely pushy. They also start with prices way out of whack, and then come down to ridiculous mark downs. I wanted one item which started at $40, and I got it for $10. Probably could have gotten it for less, but wanted the guy to make a living. But why start at $40? Same concept as the ship's stores I suppose. The barbecue on the island was pathetic. I took one bite out of the hamburger and spit it out. The texture was total mush. It was very weird, over processed meat. The mac and cheese, same thing. Took one bite and spit it out. No cheese. No flavor. No salt. Just one soggy, wet, mushy, overcooked, tasteless bite of macaroni, and it hit the garbage quickly. Totally inedible food. I didn’t think it could get worse than on the ship, but it did on the island barbecue. The food in the Park Cake was also terrible. They have the same hot sandwich every day with some tough cut of beef. You get one slice on a hard roll, with a spoonful of gravy soaked into the bread. The ready-made sandwiches of tuna, egg salad, etc., are all tasteless, very tasteless, and they are sitting on bread that has soaked up all the water from the lettuce and filling, and it's totally water logged. Again, one bite, and into the garbage it went. The pre-purchased coke package is a good deal, but there are very few coke machines on board and they are not that easy to find. Johnny Rockets is the same pretty well, as any other Johnny Rockets. The service was very good. The candy store is very good with very fresh candy. The cruise Director Patricio is excellent. A real professional with a great sense of humor, lots of knowledge, experience and very efficient and personable. Everything ran like clockwork when it came to timetables, shows, games, activities, etc. Karaoke was fun in the On Air lounge. The Luggage Valet system is excellent, except the boarding passes they print are not accepted at the airport. Security turned me away as they don't scan on their system, and sent me back to a kiosk to print new boarding passes. While this was a huge waste of time, it was still excellent that I didn’t have to handle my luggage myself at all. Overall, we liked the ship and the service. The food was bad. The entertainment was good. The cabin was sufficient. The crew was great. We will not be back however, as food is very important to us when traveling, particularly on a cruise. Read Less
Sail Date March 2017
We were a family of 5 with kids ranging from 11-18. I have to say that the ship was beautiful and all of the common areas clean and fun to be in. Our room was a balcony room and much smaller than we anticipated. Actually, the rooms were ... Read More
We were a family of 5 with kids ranging from 11-18. I have to say that the ship was beautiful and all of the common areas clean and fun to be in. Our room was a balcony room and much smaller than we anticipated. Actually, the rooms were not as nice as we expected either. The carpeted hallways where the rooms are were very stained and kind of gave a dirty feel and the beds were hard as a rock. When we got to our room, the doors to an adjoining room were unlocked. We did not know the people in the other room and requested the doors be locked. It took FOREVER to get someone to come lock the door and in the mean time, we had to go to the muster drill. Also, we requested that the room our kids were in have the beds separated and this never happened. However, everywhere else was in great shape and beautiful. The main dining room was fabulous and the food was great. Service was outstanding. The Boardwalk, Central Park and Promenade are fabulous and awesome to just walk through. As far as entertainment, our 14 year old had a great time. Our 18 year old and 11 year old were kind of lost in the shuffle. The pools were great but being on ships in the past with waterslides kind of made this ship a little boring for our 11 year old. The shows were great and really entertaining. There were several but most of them book up really early. We did shore excursions in the ports and our 14 year old took the scuba certification class. It was a great experience for him. The only bad thing was that we had purchased other shore excursions for the rest of our family and when we got onboard, we found out that a parent had to be present for our son's dives, but only in Jamaica. We had to try to get a refund for my husband's shore excursion in Jamaica and this proved to be a little bit of a problem. The credit was issued back to us but then taken away again. If we had not been watching, we wouldn't have caught they we were charged again for the excursion he could not go on. In all the paperwork, it said that our son could do the diving certification by himself so it would have been nice to know a parent needed to be present in Jamaica. (however, he could go by himself at the other ports.) The shore excursions were wonderful. We did the tubing, boat ride and climb to Dunns River Falls. The tubing and the falls were wonderful. Lots of fun and beautiful. Don't waste your time with the boat ride. It is an extra $20 pp. The crew never talked to anyone except to try to get you to get your hair braided. Then, at the end, they pressured everyone for a tip. That happened as well on the tubing and climbing the falls. I think we were asked about 5 times on each to remember to tip after the excursion. The tubing guys even followed you to the bus asking for a tip. So, we were asked to tip the tubing guides, the boat guides, the fall guides and then the bus driver and tour person. Remember to take cash for this because they REALLY pressure you-even following you to get the tip. We have no problem ever tipping but really hate feeling so pressured to do so. Also, there is nowhere to put your money and things while on the tour except to leave it on the bus. Be prepared with some type of waterproof carrier for your things because you won't feel good having to leave your things on the bus and there are no lockers. The snuba in Cozumel was great for our 11year old who was too young for scuba. She had a great time. Also, the water park in Labadee was fun for the 14 and 11yr old. Just note that you are only allowed a 1 hour time slot. Embarkation was wonderful in Port Canaveral. The lines were not too long and took a lot less time than in Miami or Ft. Lauderdale. We would definitely go on Royal Caribbean again. The ship is just remarkable and the food and entertainment were great. We will go on one with a waterslide-Harmony- though. Read Less
Sail Date March 2017
best ship best locations best crew......... we really enjoyed our weeks cruise..lots to eat..lots to see.. the overall experience was very good.. the staff were very helpful and courteous.. the food at all the places to ... Read More
best ship best locations best crew......... we really enjoyed our weeks cruise..lots to eat..lots to see.. the overall experience was very good.. the staff were very helpful and courteous.. the food at all the places to eat were excellent.. the entertainment was outstanding and not too long.. we both loved central park with all its plants and shrubs. also the entertainment there was very good.. the promenade was very well laid out and the shops were excellent.. there were lots of great sales going on... we really enjoyed the main dining hall with all its variety of food.. staff there went out of their way to serve and help you... the appertizers and desserts were varied and excellent.. the processes of getting on and off the boat were handled with great ease. the photos were handled very professionally... overall everything was excellent and I would highly recommend this cruise line to all............. Read Less
Sail Date March 2017
Several of our family members cruise with Oasis every year. This was our first time on the Oasis and we loved it! The staff was amazing! Our Room Attendant was fantastic and the servers in Windjammer will stop and talk with you and if you ... Read More
Several of our family members cruise with Oasis every year. This was our first time on the Oasis and we loved it! The staff was amazing! Our Room Attendant was fantastic and the servers in Windjammer will stop and talk with you and if you take the time for them. Interesting to hear the stories of how they came to be employed with Royal Caribbean. We enjoyed the casino, although the change machines seemed to be inoperable a lot of the time. The shows were fantastic and we had an excellent Headliner show which stands out the most! Definitely take advantage of the drink packages before you board at the discount, unlike us, who waited, but either way, it was a great deal!! Make sure you sign up for the shows ~ we missed the comedy show & jazz but the others were fantastic! The cruise director was most helpful & provided many many activities. I would keep a daily tab on your charges though. We had a $10 charge for a tip at the Grande and had never even eaten there. We had an ocean view stateroom with Balcony & we HIGHLY recommend the balcony. The views are fantastic! We had a party of 15 and we all gathered together one time a day. We were only able to sit together twice as tables couldn't be accommodated. This was very upsetting because they had plenty of time and we had reservations each time, but once. Other than that, we had a fabulous time & can't wait to cruise next year!! Read Less
Sail Date March 2017
I choose this cruise because I had so much fun in November when I went on the same ship, The staff is incredible, food is amazing, The waiters are fantastic, you really feel like Royalty. the pools are super cool and there is plenty of ... Read More
I choose this cruise because I had so much fun in November when I went on the same ship, The staff is incredible, food is amazing, The waiters are fantastic, you really feel like Royalty. the pools are super cool and there is plenty of room for everybody, you will not feel crowded or bored at any time! Flow rider is awesome, try the standing one, it is so much fun! The shows are fantastic, specially the Fly with Me. They did forgot my bag at port Canaveral and it took 3 days to get it but that did not keep me from enjoying my trip. It is what it is, the ship is incredible, don't think twice, go try for yourself! I do think someone from Royal Caribean should have called me about the luggage incident after the cruise, but the crew onboard did everything they had the power to do. I am a very positive person so setbacks wont ruin my vacation. Read Less
Sail Date March 2017
We love Oasis and have been fortunate to cruise on Oasis multiple times. The ship, staff, entertainment, food, ports of call are wonderful. We are loyal to Royal and look forward to many move Royal Caribbean cruises in the future. The ... Read More
We love Oasis and have been fortunate to cruise on Oasis multiple times. The ship, staff, entertainment, food, ports of call are wonderful. We are loyal to Royal and look forward to many move Royal Caribbean cruises in the future. The Broadway CATS show was great and we enjoyed attending all 3 times it was performed during the cruise. Oasis has so many choices for meal times, including breakfast, lunch and dinner, with so much variety and so many choices of where to dine that it sometimes makes it difficult to select one. We do recommend at least one evening at Chops Grille, which has great service and delicious food. When in Cozumel, sign up for the Fury Catamaran excursion, which offers great snorkeling and a great beach break plus a relaxing catamaran ride from the ship to and from the snorkeling and beach. We highly recommend Royal Caribbean cruise lines and the Oasis class ships. So much to do, great service, and a week full of fun. Read Less
Sail Date March 2017
I have been cruising since 2004 and I have been on at least 24 cruises. This was my very 1st with Royal Caribbean international. From the time we arrived at the terminal until the time we left the terminal to go home......everything was ... Read More
I have been cruising since 2004 and I have been on at least 24 cruises. This was my very 1st with Royal Caribbean international. From the time we arrived at the terminal until the time we left the terminal to go home......everything was GREAT! I will DEFINITELY cruise with Royal Caribbean International again! My husband and I were very satisfied with their service, ship, and variety of activities. There was not one bad experience on the ship. The staff was very friendly and very professional. I'm not sure what else to say. From the time we set foot on the ship we were in AWW. We were pleasantly surprised by the staff shortly after boarding. I could not have imagined a more better choice. I know now why so many choose Royal Caribbean International! ROYAL, ROYAL, ROYAL... ALL THE WAY! I will definitely share how great they are with all of my family, friends, and coworkers! Read Less
Sail Date March 2017
We picked this cruise because of the dates and live in TX and didn't want to fly to a port in Florida. Overall we had a great time! We have 2 kids 16 &18. The staff goes the extra mile to make it a pleasant experience. The ship ... Read More
We picked this cruise because of the dates and live in TX and didn't want to fly to a port in Florida. Overall we had a great time! We have 2 kids 16 &18. The staff goes the extra mile to make it a pleasant experience. The ship was clean, food good,and it was full of activities. We did a mixology class for martini's, used the fitness club daily, loved the surf rider and water slides, ice skating, & just j]hangong out by pools. We bought the 3 night dinner package and loved the Choppes Grill, Sabor, and Giovanni's. The kids activities for teens were so-so. We did a Disney cruise and their teen club and night shows were more family oriented. My 18 daughter who is still in high school and just turned 18 was not allowed in teen club and was too young for other things so she felt left out. Excursions Cozumel-we did the Mayan ruin tour and beach trip. We had a great tour guide and day was fun. Grand Cayman-tours were cancelled due to weather but it turned out to be pretty day. We took a cab to Calico Jax beach and loved it. Jamaica-we did the Dunn River transfer and rum tasting. The falls were beautiful and we loved climbing them. However- we were then taken to a picnic area and had to buy lunch there (along with rum tasting) and then taken to a tourist junk shop that had everything overpriced. We asked to go back to port and were told no that this was part of package, I felt like we were being taken and trapped on the tour bus. By the time we got back to port it was too late to shop or do anything else. If I ever go back there I will choose more carefully. Negatives:Port of Galveston is a disaster-long lines, nobody knew what was going on, and buses just drove past us. We have taken cruises from Florida and they are easy/organized & not stressful. On the ship-there seemed to be a huge push to buy stuff, drink booze "more booze, better cruise" and play bingo. The night shows were more targeted for adults. Our kids are older, but if I had younger kids I would have been disappointed. Also the Jamaica day was not a great experience. For the price, dates, and cruise port, the Liberty was a great time! Read Less
Sail Date March 2017
There are not many choices that line up with the grandchildren's spring break dates. So we are happy with Royal Caribbean from prior cruises. We have visited all three of the ports on prior cruises and just wanted a convenient way to ... Read More
There are not many choices that line up with the grandchildren's spring break dates. So we are happy with Royal Caribbean from prior cruises. We have visited all three of the ports on prior cruises and just wanted a convenient way to spend time for all three generations of our family.We also like the fact that cruising from Galveston or Houston does not require an airfare and the 4-5 hour drive is not a difficult one under normal circumstances. The food was excellent in the main dining room, but the breakfasts in the main dining room or buffets were uninspired. The crew was friendly, very customer oriented, and went out of the way to help our group. This was my first cruise to interact with the Diamond Lounge and its staff. I was extremely impressed with the service and the leadership of Jorge Guitterrez, the Concierge. I will definitely avail myself of the amenities on subsequent cruises. The only excursion that I went on was the beach tour and shopping at Grand Cayman. The value was good for the trip and I had a great time with the family at the beach. I did shopping on the ship and in Jamaica. The entertainment was only fair, compared to other cruises we have taken. Read Less
Sail Date March 2017
We departed from Galveston, Texas. We used the indoor pier parking, which was very disorganized. I would probably use Lighthouse parking if I travel out of Galveston again. Embarkation through terminal 2 was equally disorganized and took a ... Read More
We departed from Galveston, Texas. We used the indoor pier parking, which was very disorganized. I would probably use Lighthouse parking if I travel out of Galveston again. Embarkation through terminal 2 was equally disorganized and took a great deal of time to get through security. This may have been worse than usual because it was spring break and the ship was very full. Once we were through security, the process was very easy and we were on board quickly. We initially went to Sorrento's Pizza which was not crowded and gave us a place to sit and get a bite to eat. I left my family to make sure our dinner reservations were in order for the My Time Dining and Chops. The staff members were very helpful and were able to get our times set up with no problem. We went to our cabins about 1:30pm and found them ready and very nice. Our bags arrived by 3:30 pm. My son had a private lesson on the FlowRider the first evening. It was very cool and cloudy, but the lesson still went forward. The staff was again wonderful and he had fun, even though he was freezing. During the cruise, we used the FlowRider, all the slides, the rock climbing wall, miniature golf, and the ice rink. My son's favorites were the rock climbing and skating. The ice is small and not great, but how often can you say you skated at sea? He skated three different days and we found it worth it for him to bring his own skates. It gave him a little extra skating time. We also attended the ice skating show, In the Air, and the comedian one evening. All the shows were great. The comedian (I wish I could remember his name) was very funny and appropriate for the whole family. We ate at Chops the first evening with the "First Night Done Right" promotion (it made the cost half price). The food and service were excellent. The remainder of our meals, breakfast, lunch on sea days, and dinners were all in the Main Dining Room. The food was wonderful and the service impeccable. I heard that the buffet, Windjammers, was very crowded, but we never went there to eat. For my next RC cruise, I will likely only visit the MDR. For a very crowded ship on spring break, it didn't feel crowded. The staff was wonderful and made you feel special. The children on the boat were all well behaved. We still found areas on the ship all to ourselves. We were able to always eat when we wanted and never had trouble getting into shows and activities. It was even easy to get an elevator without people pushing. I have to admit i was a little worried about a spring break cruise, but that was unnecessary. We book our excursions ourselves (not through RC). In Cozumel, we did a private jeep tour which took us to a tequila tasting, to a national park, and to the sandy side to swim. It was a very nice day and a good value. In Grand Cayman, we did a stingray excursion with Native Way. We were very delayed getting off the ship (tender issues) and I was worried they would not be there. They were still waiting on us, but we had to slightly change our tour because of the time. We had a wonderful day with stingrays and starfish. When we arrived in Jamaica, it was pouring rain. So much rain it made the news. We were supposed to visit Hilton Rose Hall Resort for the day. Because of the rain, we cancelled. We lost our deposit, but I think it was the right decision. We did go to Margaritaville in the Falmouth port once it stopped raining. I regret this decision. The food was not good and everything was way overpriced. I wish we had just stayed on the ship. Overall, we had a wonderful cruise and I would recommend it to anyone. Read Less
Sail Date March 2017
Galveston is a great place to take a cruise from because of its convenience and accessibility to Houston. The great people of Galveston work very hard to get everyone on the ship. Embarkation was relatively easy. We are diamond RCCL ... Read More
Galveston is a great place to take a cruise from because of its convenience and accessibility to Houston. The great people of Galveston work very hard to get everyone on the ship. Embarkation was relatively easy. We are diamond RCCL members and maybe that made it easy this time. Until now, we were Emerald. One advantage of cruising with RCCL is that they acknowledge your loyalty, not to mention the 3 drinks per day added to your sea pass card. =) The staff was very accommodating as was management. The comedian and singer were great. The disco night in the Promenade was so much fun and wish the cruise director, etc. could thrown more sparkling rings. btw, jeff the cruise director was just so cute and entertaining. you could tell he loved his job. He make the funniest "off the cuff" comments. Esp. when his wife called and he told the morning show people that he didn't know why she was calling as she just sailed with him a week or so ago. I think he misses his wife and family. Anyway, the cruise was terrific. Didn't like the way you had to make a specific dining time in my time in order to avoid the long wait. Grace is the spa is very accommodating to the guests. loved the guy, his fiance, and staff in the Art area. Love the art on the ship and the knowledge of the auctioneer. Hats off to the splendid captain and crew who sailed us through the waters so expertly! Highly recommend Liberty of Seas. Read Less
Sail Date March 2017
We chose to cruise on the Royal Caribbean Allure of the Seas because of the ship and itinerary. We are frequent cruisers. We have three children--15, 18 and 20 and we like the freedom and variety of activities that cruising offers for a ... Read More
We chose to cruise on the Royal Caribbean Allure of the Seas because of the ship and itinerary. We are frequent cruisers. We have three children--15, 18 and 20 and we like the freedom and variety of activities that cruising offers for a family with mixed ages. On this cruise we traveled with four adults, two 20-year-olds, two 18-year-olds, and one 15-year old. I wish I had more good to say, but unfortunately, there's much to complain about. 1.) The pre-vacation stuff was simply a pain in the butt. The website couldn't possibly be less user friendly. I could go on for pages about the many things that are broken about trying to book shows, pre-buy services or dinners, make dinner reservations, etc. on the Royal Caribbean website. In the end I spent at least a half dozen hours on the phone with a various representatives and most of what I booked was still wrong upon boarding the ship. The only saving grace is that they were nice about providing the service--they did the best they could, but their systems seemed as backwards as the customer-facing website. Even though it was a pain, I strongly recommend going through the effort to pre-book everything. If you wait until you board the ship, you simply won't be able to get in to do much of what interests you. 2.) We found this particular cruise to be difficult for our family because there were strictly enforced rules about age...you could either do activities if you're under 18 or over 18, but there was remarkably little that 18 and 15-year-olds could do together. Also curfews for the 15-year-old were diligently enforced. And, these age restrictions weren't just for adult activities...it was for Dodge ball, Volleyball, etc. It frankly ruined the experience for our kids because the 15-year-old was either left out or the older ones weren't allowed to join in with the teenagers. While they've always voted for our family vacations to be cruises, after this cruise, they want to wait until everyone's at least 18 before we take another cruise. 3.) We also struggled with scheduling and booking what we wanted to do and when. Although we booked our cruise more than 6 months in advance, our four cabins were spread out--all on the same floor, but not next to one another. We got stuck with early dining (5:30) but many of our shows were at 10:30...that left several hours with little to do in between. We did specialty dining four nights and ate at the main dining room the other nights...only once did we eat at a time that was best for us. While we would have liked to eat breakfast everyday, we also like to sleep in, and breakfast is only served until 10 or 11 depending upon the day's itinerary. Just be prepared to be flexible with your schedule. 4.) Our family loves to dance and hang out together. On other cruises we've enjoyed themed dance parties that take place on the ship deck. We've enjoyed dualing piano bars. We've enjoyed comedy clubs. On this cruise there were no themed, ship-wide (all ages) parties. You could go to shows (which were great, by the way). You could do things as a family for the scheduled one hour time slot that they would dedicate to such an activity, but they you had to find something else to do...As soon as we'd start having fun at a karaoke party, for example, the scheduled time was up and they'd end it. There was not a single dance party. They seemed to know how to start fun but were not motivated or interested in keeping it going...I'd recommend checking out NCL or Carnival, if you like more themed parties. 5.) There were simply too many people. Granted we purposely chose one of the biggest cruise ships in the world because we wanted to have a variety of activities, etc. but that choice backfired. For example, unless you were out on the pool deck early in the day (during sea days) you simply could not find two deck chairs together much less 4 or more. I have no advice for this--it just sucked. Of our group of 9 people, 3 got sick--2 went to the infirmary where we learned that Bronchitis and related sicknesses were running rampant on the ship. While we saw people cleaning constantly, when you have that many people living in a shared space there's bound to be illness and it got the better of us this time around. 6.) This ship was beautiful. There were lots of interesting places to go and things to experience. We enjoyed the spa. The shows, especially the Aqua show and Mama Mia, were terrific. The piano bar and karaoke bar were fun, as was the Champagne bar and Bow and Stern. Central Park was lovely. The Boardwalk was a nice touch. The specialty dining, for the most part, was very good. The service was friendly. The Coke Freestyle machines were a hit. The 24 hour pizza was great. Read Less
Sail Date March 2017
We chose this cruise with RC because we wanted to do something for our March Break in a warm, sunny climate and take in a few different places without the hassle of moving from hotel to hotel, airport to airport, etc. We have taken two ... Read More
We chose this cruise with RC because we wanted to do something for our March Break in a warm, sunny climate and take in a few different places without the hassle of moving from hotel to hotel, airport to airport, etc. We have taken two other cruises before and it won't be with them. Thoroughly dissappointing would be the sentiment that comes to mind when I think of this particular cruise. Consistently long food lines for dining of over an hour with "on my time dining" (what a misnomer!), slow service once seated largely due to too many tasks assigned to the waitress/waiter (they no longer have servers for drinks like Disney), and the food isn't quite what I expected. We are perhaps spoiled with a chef school in our town and expect all dining experiences to measure up. The Windjammer (their buffet restaurant) looked to be full of rehashed food from the day thoroughly enjoyed both experiences. Neither was with RC and if we take another cruise, before. We also suffered from either food poisoning or a severe tummy bug during this holiday which started on Day 3 of our cruise and didn't let up as each of us suffered in turn a 24 hour bout over the next few days. It spoiled my husband's birthday and made us wary of eating the food on the cruise as it was obviously something we picked up on the cruise which was worrisome as we were constantly washing our hands at the hand washing stations or using soap and water in the washroom. My daughter was really looking forward to all the unlimited food but alas, she spoke of being afraid that she didn't like food anymore and lost weight on the trip. Room service is hit and miss as our average wait time was an hour or in one case, three hours as they had put it in someone else's room in error. Guest services also had long line ups (about an hour) so getting assistance with anything was both an ordeal and a challenge. My teen enjoyed the activities offered for her age group-teen hangout, arcades, zip-lining, and dances. Our 11 year old was pretty bored, though. We didn't sign her up for any specific group 'babysitting' because she is frankly too old to be in a daycare situation and that's not the point of a family holiday anyway (in my opinion). We tried the ping-pong area several times to no avail as the same folks monopolized the tables for ages on end and when a table was available, there were missing paddles and only squished balls littering the floor. What would it cost to keep the place in ping pong balls? We enjoyed the arcade on a couple of occasions and while small for the size of the ship, we found some games to play. They have numerous salt-water pools to enjoy and plenty of deck chairs. Free, extremely soft serve ice cream is nearby as well. Towels require a scan of your card and if you lose a towel, there is a $25.00 charge apparently. I did find that many of the restaurants on board were an up-charge as were many other items like arcade games, hard serve ice-cream, cupcakes, popcorn, sodas, candy, etc. I felt largely nickel and dimed on this cruise. I'd like to see a more inclusive cost for this kind of experience which is already costing a goodly sum. I can understand alcohol upcharges but soda --- really, pennies on the glass. The Mama Mia show was enjoyable, the themed ice shows were entertaining, and OceanAria was pretty impressive. I would have passed on a couple of the others, however. Shopping on board is geared toward high end boutique like Coach and Kate Spade and not much else besides some glitzy, cheap stuff in the centre atrium. The ports and shore excursions were just okay. We've been to Nassau many times and we usually take a puddle jumper over to the out-islands so my feeling is that Nassau is definitely not a good representation of The Bahamas. Nor are any of the beaches worth missing the boat over. Our ship requested all on-board by 1:30pm and off we went by 2pm. The shore stay is really much too short. The port is extremely busy with vendors and ladies wanting to braid your hair. Their downtown is full of multi-national high-end shops selling watches and jewellery. Unfortunately, one doesn't come away feeling like you've visited anywhere different and unique as all the Caribbean ports we visited hawk the same wares from largely the same companies. We did go horseback riding in St. Maarten which was fairly enjoyable. The guide was engaged and took his time over the rugged inclines and edge of the cliff declines. They weigh certain people (those who must look to be over the limit of 230lbs) on site as well so it is best to observe their booking guidelines. It would be a shame to get all the way out there and be turned away. Their horses are a fairly small breed and nowhere near the size of U.S./Canada domestic stock. The ride out takes over thirty minutes and once you arrive, you pick out a locker, they give you a lock and then you walk up to the stables once everyone has chosen a helmet. Sunhats are strongly discouraged but they did allow both my girls to wear theirs under their helmets as they burn easily. We all wore rash guard tops and leggings and pool shoes on the ride. There is about 5 minutes at the end of the hour ride when the horses go into the water. The horses will deficate and you will be surrounded by it while you are in the water. My legs got wet but my bottom did not. We brought a change of clothes and changed in the single box cubicle on-site. There are washrooms and a sink as well as a snack bar. Water is given free of charge to RC guests but it is a bit of a pain to have to hold onto it on your ride quite honestly as there isn't anywhere really to put it. The horses were very well behaved and the guide was very good about passing along relevant info about each horse and its predispositions, ie. that one likes to stop and eat, that one may want to roll in the sand, that one is really, really calm, etc. and giving one the heads up about what to expect next on the trail. We didn't do any other excursions during this trip as our tardy homework indicated that at least 5 ships were in all the ports at the same time as us and we couldn't be bothered to fight through the hordes of fellow travellers. These same folks en masse headed for the beaches, too, on shore stops so that is something to keep in mind. Crowds, anyone? The Allure can host a lot of guests and with staff, it has a capacity of more than 7000. Can you imagine just how many tourists converge at the same time in these ports? This is really something that should be addressed by the cruise industry as a whole because it is a real turn-off and really doesn't make for an enjoyable or memorable experience (at least not in the way they want it to be memorable for their guests, I'm sure). This was a great learning experience for us as we have now determined that we are not cut out for cruising with thousands of others and landing in ports with thousands upon thousands of others. No, thank you! It's for those of you who enjoy the company of other people, lots of other people, and have strong constitutions. There was no allure in it for us! Read Less
Sail Date March 2017
On this cruise, I traveled with a young woman using an electric scooter and her young son with Autism. I was surprised to find that cruise ships are not as HA-friendly as I had believed them to be. (See review of cabin 14301). Some of the ... Read More
On this cruise, I traveled with a young woman using an electric scooter and her young son with Autism. I was surprised to find that cruise ships are not as HA-friendly as I had believed them to be. (See review of cabin 14301). Some of the accessibility issues were caused by passengers and staff rather than ship structures. Pros A million kudos to Mary and Usha, Diamond Lounge concierges!! Their kindness to the young passenger with Autism almost made up for the negatives discussed below. Mary was leaving the ship at the end of the voyage but has trained Usha well to continue great customer service. Park Café food is delicious and Central Park provides pleasant seating apart from the crowds. The main dining wait staff, with the exceptions to be discussed below, were extremely accommodating. Oscar, our room attendant, was able to place a lounger on the balcony to assist my immobile friend. We enjoyed all the shows and games we attended. (I was a bit disappointed that, due to weather, my youngest companion didn't see the character/diving show. This was definitely not the ship's fault) Although each port was a logistical problem to be solved, the ports were quite good. I was pleasantly surprised by how nice Nassau's Balmoral Beach was. It was a shame that several of the staff were quite rude. Cons The biggest issue on the cruise was due to dining manager, and dining podium attendant. We had a very good experience with the first night wait staff and the scooter was able to be parked out of the way next to the table. When we arrived at the dining two days later, the table was empty and we requested to have Alvin serve us at it again. We were told that the six-top table was now "reserved" for another trio of passengers. While waiting for Raul, the condescending dining room manager, the trio arrived and Stephanie sat them before I could even address the issue of "reserved" My Time seating. Fortunately, we were given another acceptable table for the remainder of the cruise and well looked after by headwaiter, Shetty Hemich. Interestingly, the trio never again sat at Table 100 during the cruise. The children on the spring break cruise were not any issue - however many of the adults appeared to have no idea of general etiquette. As an example, I can't begin to count the number of times we could not exit the scooter from the elevator because the passengers would crowd on first. The day before our "On Your Own" excursion to St. John, we were contacted by the shore excursion staff and told they would not take the scooter. They gave the excuse it could not board the ferry. Since I had done a great deal of research on the matter, I assured them it could. We were left to find our own transport to St. John and found the ramp at Red Hook perfectly accessible. Lastly, RCCL has now taken the distasteful hawking of merchandise to a new level by having staff on microphones calling to customers. It was reminiscent of the flea market vendors you find in some ports. The passengers make the promenade situation even worse by crowding the areas as though they had never seen a purse or t-shirt before. Although I understand the appeal of the mega ship for multi-generational families, I must now admit that I am a small to mid-sized ship cruiser. Read Less
Sail Date March 2017
There is so much to do on this ship you can't do it all. The shows were wonderful, particularly Mamma Mia and Blue Planet - a must-see! The service in the dining room was excellent - they took good care of my daughter with severe ... Read More
There is so much to do on this ship you can't do it all. The shows were wonderful, particularly Mamma Mia and Blue Planet - a must-see! The service in the dining room was excellent - they took good care of my daughter with severe food allergies. Our cabin steward was also very good. The Flowriders were a big hit with the kids. 150 Central park was a great experience, the food was excellent. Central Park is a wonderful venue to stroll through in the evenings. Guest Services was very helpful - I got the wrong luggage tag time for our departure and went down and they exchanged them immediately - I didn't even have to stand in line. If your kids like Dream Works characters the parade at the end was really entertaining. I highly recommend using Mobile passport - the line to depart for those who did not have the app was about 45 minutes at Customs - we waited 5 minutes. I would definitely go again! Read Less
Sail Date March 2017
We chose this cruise because the ship departed from Fort Lauderdale and we like the ports that we were going to. The entire experience with entire staff who were extremely friendly and went out of their way to help us with any of our ... Read More
We chose this cruise because the ship departed from Fort Lauderdale and we like the ports that we were going to. The entire experience with entire staff who were extremely friendly and went out of their way to help us with any of our needs were great. Also, the food was great and had a lot to choose from. The ship had a lot of great entertainment venues that were extremely professional and fun. Food on the ship from the Windjammer Market that offered such a great variety of food that I have never eaten before gave me a chance to experience tasting international foods that no matter which food choice I chose, it was always delicious. The ports of call and the shore excursions that we chose at each one were ones that we will remember for many years with great laughter and fun. The staff for the shore excursions made our trip very easy to follow as to when to meet and where to meet with our group taking the same shore excursion. We traveled with our son and daughter-in-law who this was their first cruise and said that they experienced such wonderful and friendly staff as well as the entertainment and food on board that they would probably book this same ship again. Overall, we would rate our recent cruise as excellent from start to finish and will plan to take our next cruise with Royal Caribbean in the near future. The amount of lounge chairs and pools and hot tubs were awesome. We always could a chair or felt that any of the pools or hot tubs were never crowded. We truly enjoyed our vacation on Royal Caribbean Allure of the Seas. Thank you to all who helped make our vacation remember-able!! Read Less
Sail Date March 2017
One of our large group liked Royal Caribbean and we agreed to try it. We usually sail on Celebrity. The ship was fine and our rooms were good. The stateroom attendant we had was good although other family members on another floor had ... Read More
One of our large group liked Royal Caribbean and we agreed to try it. We usually sail on Celebrity. The ship was fine and our rooms were good. The stateroom attendant we had was good although other family members on another floor had a bad experience with their attendant. He didn't clean well at all. There were plenty of bathrooms, locations for our group to sit and relax together. We had a good time together though mainly because so much went wrong that we decided to laugh about it. The food in the restaurants was not very good and the wait staff wasn't very attentive. So we started taking all of our meals up in the Windjammer Buffet where there was a nice variety of food, it was pretty good and the staff was all very friendly and did their jobs well. My mother in law is in a wheel chair and they helped her out including offering to go down to the restaurant to get her a fish dish she had wanted. Really nice experience there so we stopped going to the main dining room. Shore excursions we had booked online a few weeks before leaving were deleted from our itinerary. No apology at all. Other attempts to book excursions were downright strange. Staff in the Guest Services were not always nice or helpful. They would book 3 of us on one on ship activity and then we'd find that only 2 actually got booked. I tried using their program Royal IQ to book a tour, got a message that the reservation didn't go through and that I should try again later. We decided to do something else and then that night tickets for an event I no longer wanted to do showed up. The Royal IQ program worked some days and not others. It was very strange. My mother in law was in a wheel chair and another member of our group used a walker. People all over the ship were pretty accommodating except in the dining room. I booked one of the high speed internet packages that allowed up to use 5 devices. The internet actually worked very very well. No complaint there. That was a great experience. We used Hangouts (a Google messaging program which uses internet) to keep good communication with all the members of our group. When they say you can stream TV shows on Netflix they aren't kidding. I did it. The entertainment was pretty good, the Spa was great, a lot of us used the gym and were very happy. Some of us bought a soda/water/coffee card and were given a cup that worked in the fun soda machines that offered a wide variety of drinks. Unfortunately these machines were often not working and not enough of them. But we did like them a lot. If you take a cruise with Royal Caribbean make sure to keep checking your bill. Several of us were charged multiple times for single items. My son was charged 6 times for one visit to the medical center for Nyquil. Again it seemed like lots of odd computer issues. I could write on and on about everything that went wrong. By the third day we decided to enjoy being together as a family and laugh about it all. But we will never sail Royal Caribbean again. I'll never get my son and daughter in law on another ship. If I hadn't been with family and ultimately had a great time with them this review would be a lot worse. Read Less
Sail Date March 2017
First of all let me qualify this review by saying that the weather was absolutely terrible and that I realize there was nothing anyone could do about that.It was a bad week for temperatures so it made many things miserable if not ... Read More
First of all let me qualify this review by saying that the weather was absolutely terrible and that I realize there was nothing anyone could do about that.It was a bad week for temperatures so it made many things miserable if not impossible to do. Due to rough water our day at Cocoa Key was cancelled completely ! Embarkation was smooth and efficient and the ship left the port right on time.As soon as you got board you realized what a magnificent vessel the Anthem really is.Everywhere you go aboard the ship it is spectacular. No complaints there ! Our assigned main dining room was Chic however due to the slow service and the mediocre food we only ate there twice and the remainder of the time was spent at the Windjammer where the food and service was much better.Entertainment aboard the ship was good especially the headline shows such as We Will Rock You and the Gift. As far as bumper cars,roller skating,i Fly etc. unless you book way in advance ,forget about it. Lineups were huge or you simply did not stand a chance of trying them at all ! The shops onboard were a total waste of space unless you can afford to spend thousands for a high end watch or piece of jewelry.Shops were always empty and I'm not sure why they even were put on the ship at all ! The itinerary was not great and there were too many sea days.I would not recommend this trip ( especially during winter ) unless you like being stuck onboard. Read Less
Sail Date March 2017
The company who designed this ship didn't do anything about the cabin doors slamming. I know guests, just like hotels, can't fathom that other guests might be asleep or relaxing, I always quietly shut my door. The ship is ... Read More
The company who designed this ship didn't do anything about the cabin doors slamming. I know guests, just like hotels, can't fathom that other guests might be asleep or relaxing, I always quietly shut my door. The ship is noisy, from the decks above (other cruisers) to the scraping of balcony chairs. We were on deck 11, midship. The cabins are beautiful inside! Nice linens, and plenty of storage and outlets. Great cabin stewards too, who took good care of us! The food was so-so...having just taken a Carnival cruise a month before, their food is better...sorry, it just is. I feel like Royal is not taking the time to make better food, and tasty food in their main dining rooms, so you'll eat in their "speciality" restaurants, where they harrass you constantly to buy a "package" while you're walking around the ship or coming back from a port!!. Also, main dining service, if your service is bad, say something to Maitre D. I did, and we got moved to a different section the next night. They give more training for those employees who are needing it. I personally think they're having a staffing issue as it appears there's not a lot of servers considering how many people are seated? We did eat at Wonderland, because it was on sale the first night. What a treat! So worth the $39 we paid. I wish all the food tasted this good the entire time! Our waiter, Peter was the absolute best! The Ifly and Northstar, you have to pretty much book this months in advance! (we didn't know) The shows too, such as Spectra and We will rock you. (we got lucky and stood in line for over an hour when we got on ship to get into these shows) They both were top notch, as good as Broadway! They had great entertainment from a Journey music band, to the Latin salsa club. We saw one comedian, but were wishing the shows weren't so late. Some started at 1130PM? We did notice there wasn't a lot of free activities, like salsa dancing, learning a language, cooking classes, etc. Every day there was lots of spa and casino activities which cost money. The cruise Director, Drew was awesome! He's very good at his job! The way they disembark for ports is awful! People lining up on the 3rd deck, wrapped around cabins and elevators. This is not safe! I liked the ship as it was new, but it's just way too big for me. I'll go back to smaller ships. Read Less
Sail Date March 2017
Four families who's kids played soccer for years finally made a joint trip. Took three years to talk about it, another two years to plan and finally a year to book and make it so. One first time cruiser, seven teens, eight happy ... Read More
Four families who's kids played soccer for years finally made a joint trip. Took three years to talk about it, another two years to plan and finally a year to book and make it so. One first time cruiser, seven teens, eight happy parents. Overall a pleasant experience, however weather unpredictability meant water was cold, one port of call was cancelled, out door activities were curtailed. Cold two days sailing out, water cold everywhere, cold two days sailing back. Difficult to get access to popular on-board activities and restaurants. For example, you have 4,500 passengers and one iFLY experience. Probably will hesitate doing a Mach break cruise from New Jersey. The food was definitely a notch higher than other cruises we have done....both in terms of quality and flavor. One thing we would praise Royal Caribbean is portion sizes...were perfect and we saw very little wastage. However, flip side was hard sell at every corner to (I) get additional tips or (ii) nudge towards higher price or for cost food items. Overall, pleasant experience though costed a lot more then expected. Read Less
Sail Date March 2017
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