Princess Western Caribbean Cruise Reviews

Currently on this cruise and cannot emphasise enough how disappointed I am. Firstly, I have been on 12 cruises and never felt the need to write a poor review but my view of this ship is that it needs sinking! The crew however are lovely, they always are on cruises and my complaint is never a personal one towards the staff/crew. The ship is ridiculously run down and you notice it ...

The ship is very dated to start. Don’t expect any new amenities. There were many public sinks or toilets out of order that we’re out of service and never got fixed, the hallways weren’t air conditioned. I get the impression princess is trying to save a buck by making the guest experience barely tolerable. There were problems at every step— from not receiving my luggage to not receiving a ...

The cruise is absolutely awful. The cruise is very old not updated at all. The customer service don’t care and the cruise line doesn’t I was told I would get a call on Monday no one ever called me: they treated us differently just because we were young. A guest services person was helping us and than left and never came back to finish helping. They asked us to put a mask on before we left the ship ...

I have cruised with Princess before - Ruby, Regal and Sky. Although this is an older ship, I have also been on older ships - NCL Sun, RC Brillance and Jewel of the Seas. Somethings are not negotiable - Food is subjective - everyone has different tastes. Before my cruise, I read numerous postings about toilets in cabins not working. Mine stopped working for about 20 minutes before I got it ...

Princess Cruise Line had always been my first choice for cruising because the food, entertainment, daily offered activities, and just the personal touches were exceptional but no longer. We wouldn’t be so disappointed had we’d been told Princess was not up to par, but we weren’t and so we are highly dissatisfied. The concept of the mobile app is great, but the application is terrible. Most ...

Expect to have no emails, texts, Facebook, Twitter, WiFi calling, maps, weather service, etc. until in port and you can provide your own service. Two ports of five canceled, The Azores & Casablanca, Morocco on a cruise called “The Moroccan Passage”. 16 day cruise from Saturday, 3-12-22, Ft. Lauderdale to Europe. The first evening WiFi was slow at 1-3 Mbps on Speedtest.Net. They claim ...

We chose this cruise for its ports...the Azores were cancelled 2* to high waves and Morocco was cancelled because paperwork was not completed...no indication who did not complete the paperwork. CONS Ran out of supplies before they left the dock ie no brandy to trade for the scotch in complimentary bar setup. Attempted to get a permanent seat for supper, but were told that we should have ...

I chose this cruise because I had never been on a Princess cruise. The fare was decently priced, but they nickel and dime you for everything and blatantly throw it in your face that the casino games are rigged in their favor. The food is mediocre and the drinks are weak. I would not recommend or return to this cruise line. The entertainment onboard isn’t that great and the shows are cheesy. Nobody ...

From the moment I saw the website I knew something was up. It doesn't look like any other. Then I saw the app. I should have put my credit card away. The app is a disaster. The cruise was a disaster. Nothing worked. The Princess Promise means no promise kept. Spa- 2 out of 3 saunas didn't work intermittently. The pool would work for a short time and quit. Not relaxing. The food? Fail. ...

This was a family celebration that ended up being a nightmare. So many horrible things happened. Do not go on a Princess Cruise. The systemic problems are not outweighed by some of the nice crew. My $9,000 stateroom was a disaster – no heat or hot water for the first 3 days of the cruise. Black goo came out of the tub jacuzzi jets. The noise of the engines was really bad. A homeless person ...