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Emerald Princess Review

4.5 / 5.0
Editor Rating
1800 reviews
7 Awards

Not the Princess We've Been Accustom To

Review for Emerald Princess to the Panama Canal & Central America
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Soprano60
10+ Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment

Additional details

Sail Date: Mar 2022
Cabin: Balcony

Princess Cruise Line had always been my first choice for cruising because the food, entertainment, daily offered activities, and just the personal touches were exceptional but no longer.

We wouldn’t be so disappointed had we’d been told Princess was not up to par, but we weren’t and so we are highly dissatisfied.

The concept of the mobile app is great, but the application is terrible. Most of the time, the app did not work. On one occasion when I could not make a reservation, I went to Guest Services for help and them too, could not make reservations for us. We were told to "just show up" at the dining venue.

Cabin Review

Balcony

The air conditioning was not working properly even after maintenance came by twice to fix. Ultimately, the maintenance crew removed the diverter so that we could at least get some air flow.

Upon first sight, we noticed the bed had two indentations on either side of the bed, but they had placed a topper on top of the mattress which actually made it more comfortable.

The bathroom sink was very slow in draining.

The shower was very powerful, but the water temperature was warm at its coolest.

Port Reviews

Cartagena (Colombia)

This was our first trip to Colombia. Because we had met up with family members, we had a private tour of the city. If you aren't accustomed to hot, humid weather, beware. This country in on the equator and therefore very hot and humid which can be unhealthy for some.

The city is very crowded but beautiful in its own way. Its city square was reminiscent of the French Quarter in New Orleans. And just like other touristy places, you are bombarded with locals wanting you to buy their wares and asking for donations.

We had a wonderful lunch at Cande' which I would highly recommend. The seafood was fresh and excellently prepared. This is a venue not to miss.

We also toured Columbia's national aviary. The tour was informative and the amount of different birds to view are plenty. This is a tour not to miss.

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