1. 3 ½ hour embarkation – standing on your feet in the sun in long line with bags
2. No food onboard upon embarkation
3. No instructions for muster
4. Safety briefing provided while guests are mustering - hence only half of the passengers get to hear them
5. Standing in line for 33 minutes to get 2 spoons of food
6. Food Manager Vikas Beri is Missing in Action
7. Location of ...
I did not enjoy the cruise due to all of the changes due to problems with the ship that should have been ready considering it was parked for 25 months. Here is the issue. I was on two other ships with the same issues ( Heavy Prop Vibration ) on their first trip out. The Crown also had plumbing issues the whole cruise and the medallion was iffy causing major billing issues like I have never ...
I have done 10 cruises prior to this round trip Seattle to Alaska, all with princess. This was the worst ever. Engine & other mechanical issues forced the ship to reduce speed to 15knts, causing the ship to bypass Juneau totally and reduce time in Skagway & Ketchikan. Even our stay in glacier bay was reduced. Princess offered us $100 onboard credit & 20% of the cruise cost in future ship ...
We purchased this Alaskan cruise for a retirement gift for my wife. We had waited 15 years to take this trip and were so excited to finally be leaving. Let’s start with the ship, it was in no way ready to sail! Once we were onboard we found knobs missing from cabinets in our suite. We received notice due to scheduled maintenance we couldn’t cruise at the speed necessary to complete our itinerary ...
May7- May 14 2022
1. No one was there to meet us at Seattle Airport as advertised after flying 2000 miles from Orlando.
2. After finding Princess setup were told to carry our 4 bags to the shuttle area and get in line to board a bus for transport to ship. We waited an hour in 45 degree temperatures with empty buses in front of us watching the staff bump into each other. we personally ...
IF YOU PLAN TO TAKE A CRUISE TO ALASKA READ THIS FIRST!!!
When you return home from a vacation you share your experience with everyone! It's one of the best parts of vacation. BUT when you are gone for 7 days and didn't get to do anything you had planned, it's a tough pill to swallow. It's like being ROBBED.
This is one of the hardest reviews I have ever written….
I have contemplated ...
This was supposed to be a magical experience in Alaska. It was the most stressful chaotic experience due to princess cruise line. They don’t have their stuff together, why they used a cruise ship they had not tested in 25 months is beyond me. They had so many issues with the ship, canceled Juneo altogether, reduced all our other port stays. Only gave us $100 and 20% off a future cruise which is ...
Ships propulsion system was not working correctly so we could not go to all of the ports as the ship had to operate at a reduced speed
Disembarked from ship too late and we had to run inside the airport, within minutes of missing our flight
Tours were canceled while we were on the ship
Long confusing lines for embarkation, not welcoming, understaffed
Food ran out in buffet, at times ...
ALL of our excursions were either canceled or diminished into worthlessness.
The ship was unable to make speed, so visits were truncated or eliminated altogether.
The software system that the ship relied on for *EVERYTHING* was either buggy, incomplete or completely inoperative.
This was my first vacation ever (born in 1956) and my lady-friends first cruise ever.
It has put a fowl ...
Saved for a long time for this once in a lifetime experience and booked 18 months in advance and planned each excursion only to have it fall completely apart 2 days before we left. First a cancelled excursion then “Due to scheduled engine maintenance” the itinerary changed and we lost a port and another excursion but replaced by another port. Then a change itinerary again and lost another port but ...