This was my very first cruise. It was a gift from a friend it was a spare of the moment trip. She asked me to go with her on the Friday that we got out for Thanksgiving break. She told me we were leaving that night to go to Galveston and we was going to sail out on the Saturday. She asked me to go on a cruise with her. I had a GREAATTT Time I can not wait to go on another. Next time I would like ...
Food is very poor and unrefined.
It’s average and perhaps on par with mediocre tourist restaurant in a city
The wine is not good.
They have absolutely NO idea about someone who has an autoimmune condition, I am celiac and react to both gluten and seed oils. The chef neither staff are concerned about gluten contamination. And don’t seem to care about my persistence on this.
The ...
Group of four of us. Two AB rooms with balconies. Gorgeous, decently-enough appointed, and the room attendant does an immaculate job. The staff you might encounter in the hallways are cheerful, the dining room and reception staff is hit or miss. I've three times gone to the reception desk and three times been ignored for several seconds or so with a completely empty counter.
I can't say ...
We had booked a cruise for our honeymoon in 2020 but, 2020 happened and we all know how that went. Overall on Magic we have no complaints. Now the obvious is that this ship needs some TLC. Maybe dry dock this ship for a year and Reno the entire ship.
This being our first cruise we had no idea what to expect. One thing I would change is we bring our own luggage instead of checking it. We ...
I have cruised over 14 times, first and last time with MSC! Overcrowded, understaffed and dirty. Purchased a drink package, but getting a drink from the bar is a mess. Servers are overwhelmed, waiting 30 minutes, begging a bar tender to fill you order. The food is terrible! I won’t cruise with MSC again. Royal Caribbean is night and day difference and much higher quality! The buffet can’t keep up ...
We have just had a great trip to Amsterdam on the Arcadia .Its an older ship but very nice ,our cabin was very comfortable and spotlessly clean .It was a bit wear and tear in places but the staff were always cleaning.We had a fabulous time thank you so much .Everyone was so helpful the staff very hard working and polite.The entertainment was great.A lovely relaxing trip.We had a lovely table in ...
Horrible! This was my first cruise ever. After this experience, it is now my mission to tell my friends, family, associates, and just anyone mentioning a cruise to never use this cruise line. The price that they charge vs what you get in return is definitely a grift. I was on the Freedom of the Seas and paid for the stateroom the only thing that was good was the ocean and that is because they do ...
We chose this cruise due to the deal they offered, never thinking it was so poor. The video advertising is miss leading to say the least.
First, the food was less than mediocre. it was clearly an effort to cut corners.
The cruise population was overwhelmingly made up of elderly with walkers, scooters, canes and the feeble. with activities directed to the elderly such as bingo.
The ...
I chose this cruise because MSC is a “famous” cruise company.
Too many mistakes in one single cruise experience.
1) overcrowded
2) crew is not properly trained to serve too many people
3) Pre booked drink package are not in the system so they asked a proof that I bought it in advance, and even after it, I didn’t get the preciously deal price
4) Reception team does not have ...
We are coming to the end of the Gems of the Danube river cruise. It has been absolutely fantastic. We came along to accompany my elderly parents and didn’t really know what to expect. It has far exceeded our expectations and those of my parents too. The ship is beautiful and incredibly well maintained. The staff are absolutely exceptional - this is by far the best customer service we’ve had in a ...