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22,927 Romantic Cruise Reviews

Ports we wanted to visit Service from most was acceptable but not from tours desk where we had a female total ignore us and then was not much help after that. Then to be ripped off for 111min on internet when it was clearly documented ... Read More
Ports we wanted to visit Service from most was acceptable but not from tours desk where we had a female total ignore us and then was not much help after that. Then to be ripped off for 111min on internet when it was clearly documented no use.... and to be told tuff luck. And to rub salt in you have to PAY for bottled water US$24.00 for 6x 1lt bottles where manufacturing costs are US$0.60per bottle. To make someone pay for a life supporting product is disgraceful. This ship is old . We were told it had had a refit in Jan. WHERE I ask. Cabins very small very outdated TV useless. Can't check your account. The shops are way way over priced you can buy cheaper retail on land then they add a 20% tax. The cost of this cruise was higher then any other we have done on much better & newer ships. Read Less
Sail Date October 2019
This is my 7th Cruise, 2nd time with Princess who I did rate my favourite. However, not anymore. This cruise has been my worst experience ever. Very embarrassing when we have brought our friends with us and it’s there first cruise! ... Read More
This is my 7th Cruise, 2nd time with Princess who I did rate my favourite. However, not anymore. This cruise has been my worst experience ever. Very embarrassing when we have brought our friends with us and it’s there first cruise! The food in the main restaurant Bottecelli is absolutely disgusting. The presentation is the lowest I’ve ever seen. There seems to be a selection of 2-3 soups on the starter menu every night. This is a choice out of 5-6 starter choices so this leaves you with practically no choice. My friend ordered the chicken pie it was presented in a pot on a plate, no veg nothing just pastry over what you can only describe as a bowl of soup! There is a steward operating the pool bar on 16th deck by the smoking area who refused us straws for our cocktails said it was management/company policy that straws were only allowed with blended drinks! Very rude argumentative Asian guy. The ports apart from St Thomas have been very poor. We docked in Dominica and expected some nice shops but instead we had a run down shanty town with nothing to do and this was our longest stop. Today in Grenada it’s a Sunday and all is closed up. What a waste of time! A very poor cruise iTunes U and shockingly disgusting tough badly presented food! Read Less
Sail Date October 2019
We chose this cruise because we wanted to visit Venice (2 night stay prior to the cruise) and also visit the Greek isles and Dubrovnik. Prior to the cruise the stop at Kotor (Montenegro) was changed to Bar and this was a 2 hour ... Read More
We chose this cruise because we wanted to visit Venice (2 night stay prior to the cruise) and also visit the Greek isles and Dubrovnik. Prior to the cruise the stop at Kotor (Montenegro) was changed to Bar and this was a 2 hour ‘technical’ stop so no getting off the ship (Kotor would have been 2.30pm-8pm) Apparently this was due to the Venice port authority making changes to our departure time from Venice which was changed for 6pm to 8.45pm but we didn’t actually sail until 11pm. We did stop at Corfu and did our own thing by walking into the old town which was 10am-4pm as planned. The visit was as planned to Santorini which was beautiful. Mykonos was as planned but we chose to stay on the ship. Argostoli was cancelled on the day as the Captain stated the weather conditions were not safe to get into the harbour (no idea if this was accurate as the sea looked calm to us) very disappointing as this was two destinations now not visited out of five. Dubrovnik was disappointingly short (7.30am - 1pm). The guide spoke so fast you couldn’t take it all in. Saying that we did the Riviera Dubrovnik tour which took us to two beautiful destinations outside Dubrovnik. We have cruised before and never experienced so many changes. For a weeks holiday this was very disappointing and does not give great value for money. Entertainment was mixed the singers/dancers were good although we only saw one show. The hypnotist put on a good show. The pianist and the trio were ok! We mainly ate in the self service restaurant and the food was excellent. Great choices and something for everyone. We did three specialist restaurants which were very good. The Teppanyaki was brilliant, entertaining and great food. Our cabin was at the back of the ship and could be noisy at times. The cabin was a bit dated but clean. Read Less
Sail Date October 2019
Room on 16th floor front of ship balcony smelled like a locker room. Food quality was very poor. Carnival cruise line has way better food. Customer service is not honest with average age group traveling. They herd you in like cattle. Very ... Read More
Room on 16th floor front of ship balcony smelled like a locker room. Food quality was very poor. Carnival cruise line has way better food. Customer service is not honest with average age group traveling. They herd you in like cattle. Very disappointed on first cruise with Princess. Dancers were very very very good. Well done. Carlos Oscar comedian was very good. Just felt like there was lack of communication from staff. Like you are on your own. If you want to be on a cruise with the average age of 70 plus, than Princess is for you. Captain Tim was not honest about the rough seas. People were tortured because of rough seas. Took us around subtropical Storm Melissa. Not a great experience, but hey, they had to get the next cruise out Saturday afternoon. It’s all about making money. I get it. Not cool though taking passengers in a storm. Our steward that cleaned our room was very sweet young lady. Read Less
Sail Date October 2019
We just got off the ship yesterday , The water levels and weather was good, no worries about water to high or to low. The ship and the crew was Amazing . They were there for our every need. the ports and the scenery, was so beautiful . ... Read More
We just got off the ship yesterday , The water levels and weather was good, no worries about water to high or to low. The ship and the crew was Amazing . They were there for our every need. the ports and the scenery, was so beautiful . We are already talking about doing another river cruise with AMA waterways. If there was one thing I had to say negative about this cruise it is , that we are cruise again in 50 days on the NCL Bliss to the southern Caribbean . and I have now been spoiled .. and going from a 151 passenger ship to a 4,200 passenger ship will be overwhelming.. The chef table was a great time. and the captain's table was such an honor . If you want an experience and be pampered in every way .. Do AMA Waterways , You won't be disappointed.. Read Less
Sail Date October 2019
Sadly where do I start . We had booked a deluxe cabin and to our shock we saw no deluxe at all, the windows were that bad we could hardly see out of them. The shower was that small with a shower curtain,not deluxe to me. No toiletries ... Read More
Sadly where do I start . We had booked a deluxe cabin and to our shock we saw no deluxe at all, the windows were that bad we could hardly see out of them. The shower was that small with a shower curtain,not deluxe to me. No toiletries apart from a small soap and shower cream canister. we enjoy going to the restaurant , only the first night was the best after that we were rushed every night and the food was not always hot and the plates cold. The staff were rushing around and the tables way to close to one another and the staff were not always attentive. In the end we tried the buffet lounge which I have to say the food was much better and the plates piping hot. Entertainment was awful it was a comedian and then entertainment team no professional dancers. Service in bars were very relaxed , there seemed to be a lack of staff. Found out later that this was coming to end of season and some were going home. We had diesel fumes which circulated around the ship even in our room on deck 8. Later the captain explained there were complaints about diesel fumes , explanation from the captain something about doing something to the tanks to put in an eu directive on fuel. Seems rather strange to do this while there were passengers on board. I had to cancel a trip due to the fumes making me ill because I ahave asthma . This cruise was a very disappointment overall. If it was coming to end of season that should not have made any difference we still payed for our holiday which our ruby anniversary was spoiled all together. Would I go back on this ship no, it was more like a Butlins camp . I would love to hear from other people affected by the fumes. Read Less
Sail Date October 2019
NCL Sky Pros 1. Movie selections were good 2. Steak and flounder in the main dining room were very good 3. There is a real Starbucks! 4. No dress codes for dinner. Even specialty restaurants so you can be as casual or ... Read More
NCL Sky Pros 1. Movie selections were good 2. Steak and flounder in the main dining room were very good 3. There is a real Starbucks! 4. No dress codes for dinner. Even specialty restaurants so you can be as casual or dressed up as you’d like. Speaking of dressed up, there are no formal nights but there is a GLOW party one night where you can where all white or neon. 5. The late night snack options are more expansive than pizza like on Carnival Cons 1. Restaurants and bar hours listed as a start time to “close” but what time “close” is was not defined 2. Food selections were repetitive. Dining rooms and buffet had the same menu pretty much every day/night. Burgers, hot dogs, and chicken was the normal lunch menu and the burgers were not well done 3. Italian restaurant did not have Chicken Parmesan which seems like a basic entree. When I asked if they could make it, the Server said they didn’t have mozzarella cheese to melt. However, they had pizza on the menu so not having mozzarella made no sense 4. My husband got an extreme case of sunburn on the private island. Just a consultation with the doctor, not including treatment was $199 and they don’t take insurance. 5. Breakfast hours in the dining room end at 9:30 am. Other cruises I’ve been on serve until 10:30 or 11 6. Hair seemed to be on most towels and cloth napkins...long strands. I’m guessing this is a laundering issue but it is a noticeable problem, especially because the silverware is wrapped in a cloth napkin 7. The staff did not put on shows during dinner like you may be used to from other cruise lines 8. It was difficult to hear most of the announcements in the room. When volume wasn’t an issue, it was sometimes a challenge to understand what the person was saying 9. The Stardust theater was so cold, we could not stay to enjoy the show 10. One line for disembarkation was extremely long and staff didn’t bother to divert people to the other kind with hardly nobody in it 11. The process to take the tender to Grand Stirrup Cay was long and confusing. A lot of time was wasted waiting. Read Less
Sail Date October 2019
Review: Royal Caribbean Jewel of the Seas 9 day Greek islands Sailed: Oct 2019 Here’s my thoughts. Just got off the boat ! Note: I’ve cruised many times on most lines. Both as a couple and as a family. This was a mid ... Read More
Review: Royal Caribbean Jewel of the Seas 9 day Greek islands Sailed: Oct 2019 Here’s my thoughts. Just got off the boat ! Note: I’ve cruised many times on most lines. Both as a couple and as a family. This was a mid aged couples honeymoon trip for us THE GOOD - itinerary ! Couldn’t beat the stops for the 9 night Greek islands. Trip was worth it for the ports and the ports are the #1 thing I booked based off of. ***So overall this boat is worth it because of its itinerary and I don’t know many other boats that had as good of an itinerary!! *** - schooner bar area is really nice. Classy. Where lots of people gather to mingle. Also where chopps is. Safari club. This was the nicest area of the ship IMO - chopps grill : was the nicest one I’ve been to on any RC ships. Intimate enough and very nicely decorated and the service was top-notch. Worth checking out even for one night. Recommend an earlier dinner time so that you can see the sunset because the view and windows are beautiful in chops Grill see if you can get a seat near them. - windjammer - some seating areas are really nicely decorated. - staff: no complaints Re any staff. Our waiter. Assistsnt waiter and steward were all amazing. Mohammed Arteum and Sugi - hot tubs: Although generally pretty full; was still able to get in one and they had several hot tubs which is better than most ships I’ve been on! - “the key”. Before boarding the ship I heard a lot of controversial information on if the key was worth it and my opinion is if you were going to fork out the money for the internet package anyhow then for the few extra dollars per day it’s worth it to get the key! Priority getting off the boat for Santorini was definitely worth it. Santorini was the only port where you really needed it and where they offered The key service. The key embarkation lunch by chops Grill (but not actually hosted in chops Grill) as well as the disembarkation breakfast was really nice. this was the first time I didn’t feel rushed off the boat. - steady boat: I felt the jewel was the most steady of a boat that I have been on not very much movement at all ! He stayed on deck 7 middle/ forward to ship. Inside state room. - weather: whoever said that October is the cold / low season for Greece is totally wrong! This was *the best* time of year to go!!! it was actually very comfortable in the mid to high 20s for touring and beaching. I would not want to do Greece in high season July or August with the hot weather and the double size crowds!! it was busy enough in October!!! - main dining room menu: no complaints here there was always lots of variety as well as some popular nightly favourites !! the spaghetti Bolognese. steak. Beef Short rib. cream of mushroom soup and the apple pie with ice cream where some of our favourites on-board. Once again the waiters were fantastic and always had what they knew we wanted in terms of drinks ready to go THE NOT SO GREAT - the entertainment was overall lame for my personal taste. Probably the most boring ship I’ve been on in terms of entertainment. (but that could be because it’s a European cruise with an older crowd?). Didn’t have the quality broadway style shows I personally prefer. I walked out of 3 shows after a few numbers Read Less
Sail Date October 2019
We chose this cruise because it's the newest ship of the Marella fleet. It is not a brand new ship. Now to dispel some of the complaints posted on this site about Naples airport. Naples is a very small airport. If several flights ... Read More
We chose this cruise because it's the newest ship of the Marella fleet. It is not a brand new ship. Now to dispel some of the complaints posted on this site about Naples airport. Naples is a very small airport. If several flights land at the same time then expect delays getting your luggage. We flew in from Birmingham and we only had to wait 20 minutes. Someone from Marella was on hand to help us. Marella staff were on hand to help us every step of the way. There is a 10 minute walk to the coach transfer. Those who require assistance will be helped. Transfer to the cruise terminal took 25 minutes. We were processed very quickly and we're having lunch on the ship as our cabins weren't ready until 12.30. your cases will be taken off you in the terminal building and taken direct to your cabin. People have commented on the lack of sockets in their cabins. There is a phone charging socket on one of the bedside lamps, a socket by the kettle on the dressing table and a shaver socket in the light over the mirror in the bathroom. You just pull the flap down and it's under there. There is plenty of wardrobe space and a cupboard with drawers m The cabin is small but very comfortable. The bed is very comfortable. For those who wish to take a tuxedo for the Captain's Dress to Impress please do so. Several men took them on our cruise. The meals are amazing. In fact they are better than some I:be eaten in my home town. I hope this post has helped those passengers vho have some concerns as a result of some of the comments especially about Naples airport. O Read Less
Sail Date October 2019
We chose the cruise for the timing and itinerary. We doubted our choice because of the size of the ship. While we still prefer the 2500 passenger size we didn’t feel completely overwhelmed by the size. We did however hate the ... Read More
We chose the cruise for the timing and itinerary. We doubted our choice because of the size of the ship. While we still prefer the 2500 passenger size we didn’t feel completely overwhelmed by the size. We did however hate the bed...my husband is 6’2 and his feet stuck over the edge of the curvy design so he ended up sleeping down the middle...not so great! We also really missed the promenade deck. We still love NCL and will stick with them, but probably not on the Epic again...but only for those two reasons. We loved the entertainment! We used our three specialty dining reservations at the spiegel circus tent. Contrary to past reviews the food was very good and the entertainers took our breath away. Amazingly talented! We also went to Cagneys and Le Bistro...both of which were very good and didn’t disappoint. The shows were very good and we especially enjoyed Priscilla. But our favourite venue was the howl at the moon piano bar. We usually go to bed pretty early but we closed them down three nights at 1:00 a.m.! We just couldn’t leave in case we missed another great song! We did on your own shore excursions to Florence and Pisa, Monaco and Monte Carlo and Pompeii....if you go to Pompeii make sure to get a map or you will easily get lost in the myriad of streets and if possible a guidebook before you go. The rest of the ports we walked off the ship and wither just walked or did the hop on hop off bus tours. We sailed out of Rome and were lucky to have four days there before we sailed out of Civitavecchia to really be able to take in all of the sites and see most of everything that amazing city has to offer. All in all...we had a great cruise....but where are the towel animals...none to be seen Read Less
Sail Date October 2019
We can’t wait to get off this cruise ship. This is the last day of our cruise on the Norwegian Bliss from Vancouver to LA. We stayed in a balcony room in 10246. The room is spacious and modern, but it’s not sound proof enough so we ... Read More
We can’t wait to get off this cruise ship. This is the last day of our cruise on the Norwegian Bliss from Vancouver to LA. We stayed in a balcony room in 10246. The room is spacious and modern, but it’s not sound proof enough so we constantly hear the TV from the next room at night when we’re trying to sleep, people “doing it” at night, and just general stomping noises and people slamming their doors. The worst part is the food. It’s terrible. The teppanyaki served really salty food, and the Q Texas had the worst food we’ve had all year. The buffet and main dining rooms also had either really salty or bad food. It’s worse than a mall food court sometimes. The only good meal we had was at Cagneys, but you pay extra for that. Also, the gym was very good with excellent weight machines. The onboard process was long and terrible, and it pissed off a lot of people. We were supposed to board at 7:30pm, and we didn’t board until 10pm because they were disorganized and boarded late. We had 30 minutes to grab something to eat at the extremely crowded buffet (we were not offered food or drinks in the 3-4 hour wait to board the ship) before we were told to go to the muster station. After our Seattle port was cancelled, they offered each stateroom a $100 onboard credit. Nothing we could do about that. However, when we got to SF and had to clear customs, they called floor by floor to try and be efficient, but everyone still had to stand in line for almost an hour. They could have organized it to minimize the wait time. I’ve done customs clearing on another ship and it was done within ten minutes! Just very thoughtless and inconsiderate. The last straw was that we spent $50 to purchase a couple of photos, and the photographer said I could download the digital copy from the Norwegian app. I could not find the photos so I went to the photo station. The guy then told me that if I wanted the digital copies, I’d have to pay another $50 for the two photos. I asked if I could exchange the physical prints for the digital copies, he said no, you have to buy the prints first, then you can buy the digital copies. That would cost $100 for two photos! We will not cruise with Norwegian again. Going to try Celebrity next based on other equally unhappy cruisers’ suggestion! Read Less
Sail Date September 2019
Price was very cheap initially , however after all the extra charges might as well booked a nicer ship . Too many staff on their first deployment ( no experience ) NO LOBSTER night ,, unheard of !!! Rancid bacon at breakfast ... Read More
Price was very cheap initially , however after all the extra charges might as well booked a nicer ship . Too many staff on their first deployment ( no experience ) NO LOBSTER night ,, unheard of !!! Rancid bacon at breakfast 30 % of staff unfriendly self serve ice cream was not and the server seemed intent on breaking the machine. put the ice cream part of the cone in my hand !! "can i get a napkin ?" pointed and grunted! A lot of broken equipment in spa . Room was very clean and room attendant excellent Head waiter and waiter excellent ... Assistant waiter new ,, never got a single drink order we asked for ( day 3 on we brought drinks to the dining room . Food quality ( heat ) poor , some nice tastes , however mostly cold food .. Our table mates sent their food back 4 times ... Selection was not great but adequate .. Left the dining room on 2 occasions headed buffet for hot food and better desert. Comedians great ,, dancing almost non existent .. no entertainment staff around for dancing music . Bridge crew smoking in non smoking areas ! Seems they have a few very very good crew trying to train newbies or crew that have been demoted. disembarking with no bags took 90 minutes. Summary it seems cheap , overall average price .. book a newer ship with better crews and better food . Read Less
Sail Date September 2019
I got an amazing deal last minute so expectations were not high. we were previously on the all inclusive as a group of 25 in June for graduation. This time maybe because we spent more time on the boat . Buffet: Food was ok never fresh. ... Read More
I got an amazing deal last minute so expectations were not high. we were previously on the all inclusive as a group of 25 in June for graduation. This time maybe because we spent more time on the boat . Buffet: Food was ok never fresh. Variety did not exist. one plus- Ice cream always available and they never ran out of cones. Sports bar food you ordered was good warmer but still not hot to be made to order food. Main Dining: we had an amazing server Raul and food was good. Desserts were best! Carrot cake and banana split my favs. Entertainment: was good always get a good laugh out of the game shows. Live band was good too. Pools are small and overcrowded on sea days but we waited til later afternoon and enjoyed a little time. I was presently surprised with the inside cabin 9129. Definitely more spacious than oceanview that we had in June. Room was always clean and fresh I think she knew when we were gone because I only saw her the last two days. ***completely upsetting was "free offer of bev package" was not really free service charge of 20$ a day on top of the regular gratuity charges of $15.00. Add those together and you are paying 35$ a day for services that can be good at times but majority of servers don't deserve tips because they have attitude because you have the drink package. Read Less
Sail Date September 2019
We chose this cruise because it was the same itinerary from the same port we took on our honeymoon 25 years ago. Embarkation/Debarkation were both very smooth. Quickest on/off the boat we have had. Carnival's new procedures for ... Read More
We chose this cruise because it was the same itinerary from the same port we took on our honeymoon 25 years ago. Embarkation/Debarkation were both very smooth. Quickest on/off the boat we have had. Carnival's new procedures for priority were amazing. We were on the boat in probably 20 minutes including security, and off and in the uber in 15 or less. Really liked our cabin - 8320. Afternoon there is some noise from Lido, but nothing that bothered us. It's a good location for getting to the lido, and I really like the decor and the amount of storage. Dining was just ok. Enjoyed Guys Burgers, but everything else was pretty much just average. This was our first shorter cruise in many years, and will probably be our last. Lends itself to a bit more of a rowdy bunch than we are, and the crew doesn't seem to work on the connection to passengers that you get on the longer cruises. We didn't meet our steward until later in the evening, and I really felt that I was bothering him. It was a struggle just to get our wet pool towels changed out. And the cabin wasn't nearly as clean as it should have been. Our waiter Thomas was very nice and worked hard to provide service, but his assistants seemed overwhelmed, and we had almost no interaction with them. But not because they weren't there, they were just constantly working! Really enjoyed Key West, but they really need to give us more time. Nothing opens until 10, and we had to be on the boat at 1, with the last shuttle leaving for the boat at 12:30. Felt a little rushed and didn't get to see all that we would have liked to. On the other hand, loved the schedule in Cozumel. 12-10 was just perfect. Got several hours at the fabulous Mr. Sanchos and got to close it down, then onto town for a delicious dinner at Palmeras where we dined on our honeymoon, followed by Cuban cigars and delicious, reasonable drinks across the street at La Casa del Cabano. Did enjoy the big screen movies, and the smoking area is very large and comfortable for my DH who is an avid cigar smoker. The Latin Duet was really good as well. We didn't go to any of the bigger shows. Spent most of our time in the adult pool which never got too crowded with plenty of tables around. Read Less
Sail Date September 2019
This is a small ship and not as "fancy" as the large ships, but the smaller size made the ship more intimate and easily to get to know the staff. Our favorite bartender was Jinyess; very nice and very funny and our waiter in ... Read More
This is a small ship and not as "fancy" as the large ships, but the smaller size made the ship more intimate and easily to get to know the staff. Our favorite bartender was Jinyess; very nice and very funny and our waiter in the dining room was Marce who was beyond accommodating, polite, and helpful. Every meal Marce recommended was prepared perfectly. We arranged balcony rooms and were very pleased with the size and storage available. Our room steward kept our room at tip-top shape the entire cruise and always had a smile on his face (room 9106!). The dining options were varied and the food, which needs to meet a variety of international diners, was very good. There was a variety of options for breakfast, lunch, and dinner for vegetarians as well as 'regular' eaters. There were enough entertainment options and activities that if anyone was bored, they would have been bored anywhere!. I must say that embarkation and disembarkation were the smoothest we have ever experienced! I wish they were all that smooth! This was a big relief! The only thing I would recommend anyone double checking is their beverage package. We registered and paid for the "easy" drink package which didn't cover any of the alcohol options we drink; We're vodka, mixed drink, and wine drinkers. None of the drinks we wanted were in the package. I really wish our travel agent had perused that more! We may have chosen a different cruise line if the price were cheaper total package. We had to spend a lot of $$$$ extra to get the next level package. Every other cruise we took had ONE alcohol package: you paid one price and every drink was covered. That's my only complaint. The gym was very nice. It had machines to work every muscle, free weights, stretch/yoga area, and cardio. In summary, I would recommend the cruise line and ship but, if paying for a drink package (and it IS vacation!), I strongly suggest that you look it closely. Read Less
Sail Date September 2019
Day one before we even left port, we had a bomb scare on the ship, which delayed us from leaving port. Day one and two, very rocky waters, hard to walk on the ship. Now I do understand it is hurricane season, so forgiven there. Day 3 we ... Read More
Day one before we even left port, we had a bomb scare on the ship, which delayed us from leaving port. Day one and two, very rocky waters, hard to walk on the ship. Now I do understand it is hurricane season, so forgiven there. Day 3 we finally arrived in Puerto Rico around 4 pm to find that the town had pretty much closed down. There had been an earth quake on the island, so people were urged to stay home, so only a few store and restaurants open. Again mother nature. We were to leave at midnight on day 3, but had to stay in port over night and all day the next day. With this being said, we missed our next port which was to be St Thomas. So we started onto the Bahama's late the day around 6 pm. Overnight there was a person who was so drunk, was kicked out of some the entertainment clubs, and then went into a bathroom falling and cracking/cutting her head open. So when we got up early Saturday morning about 6 am, we had the coast guard come to get the patient off the ship, only to find out we were back at Puerto Rico. Needless to say for the next 2 days we were sailing back to Miami because again, we missed out port in the Bahama's. All because of a drunk person. Not a happy person at all. I do understand that the weather played a part into missing one port, but not the second port. Both the ports we missed was the 2 that my husband and I wanted to see. Many of the people on board was going to customer service desk to see about what Norwegian was going to do for us. At the desk, it was very confusing. The desk could not give us any answers, as we were told we would have to contact the main office in Miami. However, over night we received a letter that they were giving us a $50 credit for on board us. This is and was very unacceptable. Yes, I will never go on another Norwegian cruise again, and I will be contacting Miami about all the issues. Read Less
Sail Date September 2019
We chose this cruise due to multiple reccomendations. A wonderful experience and our first cruise! We will return! The dining room experience was awesome We used the buffet for breakfast and lunch. There were many healthy choices. ... Read More
We chose this cruise due to multiple reccomendations. A wonderful experience and our first cruise! We will return! The dining room experience was awesome We used the buffet for breakfast and lunch. There were many healthy choices. We exercised each day and were pleased with the work out choices. The highlight of our cruise experience was the Balcony Dinner and th excursions in Cabo. We did the snorkeling and swim with the dolphins. The experience in Cabo felt save and relaxing We were glad we were able to stay 2 days. Getting on and off the ship in Cabo was easy and effortless. The return back to the U.S. port in San Pedro was just the right amount of time being on the ship Leaving the port, we took the airport transfer provided by Princess, the bus was reasonable and air conditioned All in all no negative incidences. This was my husband and my first cruise, we will be back! Read Less
Sail Date September 2019
The Good: Alfredo's Pizzeria - best food on the ship (and complimentary!) Afternoon Tea - we went every day and it was always the highlight. Loved watching the NFL games on the big screen. Exceptional steward/stateroom ... Read More
The Good: Alfredo's Pizzeria - best food on the ship (and complimentary!) Afternoon Tea - we went every day and it was always the highlight. Loved watching the NFL games on the big screen. Exceptional steward/stateroom service (shoutout to Rashid!) Crew was friendly and attentive, particularly in food service. The Medallions are pretty slick. Good variety of entertainment. Not too many kids. Roundtrip from of San Pedro (convenient to where we live; no airplanes required). The Less-Good: Coffee tasted like dirty water. Other than the aforementioned, food was generally mediocre. Stateroom carpet and upholstery are in desperate need of updating and the shower curtain was pretty gross. The Library has no comfortable seating, no view and practically no books! There is very little room for weight lifting in the Fitness Center and it was always crowded. Promenade Deck does not go all the way around - you can't promenade on the Promenade! Read Less
Sail Date September 2019
We booked this cruse very last minute, and snapped up a reasonable deal on a YC1 cabin in the famous MSC Yacht Club, first things first, the Yacht Club is a wonderful experience and really does set a bar for service, unfortunately there ... Read More
We booked this cruse very last minute, and snapped up a reasonable deal on a YC1 cabin in the famous MSC Yacht Club, first things first, the Yacht Club is a wonderful experience and really does set a bar for service, unfortunately there are still so many small niggles that stop it being the luxury experience they sell. The constant sell sell sell from all staff, photos, speciality dining, spa etc it’s just constant and really grates after a while. Embarkation: we boarded in Rome, luggage was taken immediately on our arrival and we was led into the waiting room in Rome, as we arrived at 1.30 we was sat down while the butler checked us in, within 10 mins he was walking us into Yacht Club Top Sail Lounge, this is a very relaxed lounge for YC guests. Cabin: we had a YC1 which is for all intense purposes a Mini Suite cabin with a bathtub, the room was a nice size for two people and serviced daily by the cabin attendant. Lots and lots of storage. Dining and Lounge: the Top Sail Lounge was a quiet and comfortable area you can visit anytime of the day, we ate breakfast there everyday and it was more than enough, pastries and fruit etc, you are sat for dining in Le Muse, this was where it all went wrong, a basic requirement should be to dine when you want, we was told on the first day between 7.30-8.30pm the restaurant was very busy, we tried to come earlier or later to fit this but felt very out of the experience we expected from YC. Entertainment: you don’t come on a MSC cruise for entertainment , bad Tina Turner act, terrible acrobatics show and awful witches show, NCL or Princess excel here and MSC struggle with the language issues. Disembarkation: have never felt so unwanted on a ship on the final day, we was asked three times what time was was getting off, in the end we just left ourselves, a really sour end to a average to good cruise. Read Less
Sail Date September 2019
Love Princess and wanted to travel somewhere different. The staff was absolutely phenomenal. The food was wonderful. Entertainment so-so. There really wasn't a whole lot on this cruise. Perhaps because it was only five days. We ... Read More
Love Princess and wanted to travel somewhere different. The staff was absolutely phenomenal. The food was wonderful. Entertainment so-so. There really wasn't a whole lot on this cruise. Perhaps because it was only five days. We paid for transfer from the airport and that went well. Our arrival at the cruise terminal was a cluster. There were no designated areas for priority boarding at all. I had to track down someone to help. That took a while. Then once we did on board, we ended up having to take the stairs because there was no one handling access to the elevators. They were coming up from decks below and were over full. Our steward was fantastic. He was very courteous and attentive and very helpful. Our cabin is described below and was a total disappointment. Smaller than the pictures on line show and being in the absolute rear is terrible. Noisy and the rocking makes you sick. Service was great which is why I guess we keep going back to Princess! Read Less
Sail Date September 2019
Been on 5 cruises total. This was my first with Norwegian and I'm sad to say it will be my last. We traveled with a group of ten, ages ranging from 35 to 65, all who have cruised before and all were pretty disappointed. The bars were ... Read More
Been on 5 cruises total. This was my first with Norwegian and I'm sad to say it will be my last. We traveled with a group of ten, ages ranging from 35 to 65, all who have cruised before and all were pretty disappointed. The bars were not staffed for the amount of people needing to be served, and if you wanted to enjoy any shows, comedy clubs, or entertainment, you better make sure you make a reservation the moment you get on board and plan your whole week out right away. Which is not something they tell you. Without a reservation you are unable to enjoy the entertainment they have. I have never had to book to see shows on a ship. We did manage to get into the rock of ages show!! Super amazing, if you get a reservation I highly recommend it. I've also never had to have a reservation for the free normal evening dining. The food is so so. I was not impressed. We enjoyed three of the specialty restaurants along with the normal Buffett and evening dining, the only one I was impressed with was the French restaurant. The service in the restaurants was wonderful as well as our room service and staff. However when out and about on the boat I found it odd to not see staff members waiting on guest or seeing if guests needed drinks etc. The atmosphere for myself and the group I went with was way to laid back. The whole ship was quiet most of the time including leaving port. Missed the music, dancing and excitement that usually comes with a cruise to the Caribbean. Lastly the two shore excursions we did were wonderful. I've been to Tabayana beach more than once it's still one of my favorites for snorkeling. We also did four wheeling in Cozumel, this too was wonderful. Have nothing bad to say about the ports. Overall this was the most expensive cruise I've been on, with the poorest overall service and enjoyment. Read Less
Sail Date September 2019
I had an unexpected grande mal seizure waiting in medical to have a bite looked at. I received top notch and professional care and as an RN myself I can see when teams are organized well. Thanks to all for gokd care and a swift ... Read More
I had an unexpected grande mal seizure waiting in medical to have a bite looked at. I received top notch and professional care and as an RN myself I can see when teams are organized well. Thanks to all for gokd care and a swift transport to hospital. Not how I wanted my first cruise to end but I can say with confidence these folks are ready for medical issues. Thank you. The parts of the cruise I do remember were lovely. Every employee was friendly and helpful and my nurse/physician team were nothing short of excellent. I didnt like walking by all the smokers on the top deck, but as far as complaints go that is all I can think of. We wanted for nothing and were very well cared for. The ice show was fantastic. Thanks to all especially Dr Jorge. I endorse this crew with all I have. Read Less
Sail Date September 2019
I have been on many cruise lines and several cruises over the years and unfortunately, this was my first and last Princess cruise. We were celebrating our anniversary as we saw several other couples were and chose this cruise for it being ... Read More
I have been on many cruise lines and several cruises over the years and unfortunately, this was my first and last Princess cruise. We were celebrating our anniversary as we saw several other couples were and chose this cruise for it being more adult orientated and minimal kids.. this was definitely true. However, we were met with disrespect from staff when trying to engage in the activities we had paid for through their upgraded anniversary package. In the package you get a meal at one of the specialty dining places. Prior to our arrival, we had chosen the location and date of such place. When on the ship, we asked the front desk if they could let us know the time of our dinner, in which we were redirected back to our room to make the phone call to the dining reservation line (this would have been no problem if staff had told us upon arrival to go to the front desk). When calling the line, I was greeted with "I have been trying to get a hold of you" in which neither mine or my husbands phones had missed calls and neither did our stateroom. Thank you kind lady for yelling at me to tell me you have been trying to get a hold of me.. great lie to be told on day one. Next, with our package, you receive a couple's massage. We go up to the spa to book such massage which we are met with a confused look by the staff about such massage and them telling/asking us if it is a 25 minute should massage? So are you trying to low ball us or do you not have any record of us having a massage. We then are informed to check with the front desk staff, again. Head back down, check with front desk, met with confusion, and they call the spa in which says we are good to. So why did you have us go, wait in line for 30 minutes, for that? Thank you, we appreciate it. You also get a complimentary 8x10 photo. We had put a photo from the first night on hold that we both liked. On the last night we went to pick up and use our package to pay for it. We are met with, confusion and hostility by the photography staff as we need to provide the card that indicates we get this photo.. we were never given a card, yes we asked if she could verify in the computer our package in which we were met with another rude no and yelling from staff that we need this card in order to redeem it. I obviously over frustrated by what should be our romantic anniversary get away let the lady know that we don't have this card so therefor it's a waste of money. My family and I (by family I mean the 20+ of us) are avid cruisers. We plan to go on a cruise every other year and they as well as my husband and I, will not be using Princess due to their disrespect, poor customer service, and ultimately, ruining our, what should have been, romantic & relaxing getaway. We were very hopeful because some times cruises are tough with all the kids running around, but I will gladly take the hospitality and kid noises over a Princess cruise again. Read Less
Sail Date September 2019
The cruise had great service but the food was horrible almost everywhere we ate. Sabatini's was the best but even that could have been better. The shower curtain in the bathroom reeked and it smelled like pee. The cruise would have ... Read More
The cruise had great service but the food was horrible almost everywhere we ate. Sabatini's was the best but even that could have been better. The shower curtain in the bathroom reeked and it smelled like pee. The cruise would have been fun if I was with my family or was older. Mostly everyone was 65+, which is fine, but the activities were not for a younger crowd and that made it boring. The "club" is a super small dance floor lodged in the corner of the lounge. This was my first cruise and I will probably never go on one again unless it's Richard Branson's... The ice cream they served on the fountain pool deck was not good, the pizza everywhere sucked - apparently Princess is known for their pizza but I think that that review came from someone who has never had pizza. Alfredo's Pizzeria was not that great either as far as the pizza goes. The bartenders and wait staff were all very friendly, however, not everyone was knowledgeable and we got different answers from anyone on any one topic. The comedy show was great and was the our favorite activity. The elevators run terribly and because almost everyone on the ship was super old and could not use the stairs, the elevators were always running slow. Not a big deal because I have legs and they work great but might be good to know for someone else. I don't know what I was expecting for my first cruise but I was disappointed and wished I had spent my money on a different vacation. Hopefully your experience is much better!! Read Less
Sail Date September 2019
I'll preface to say that I work in hotels, and reading reviews ahead of time is something I do religiously. There were a ton of negative reviews about this ship, so I was very nervous. HOWEVER, the trip was awesome, and my wife and ... Read More
I'll preface to say that I work in hotels, and reading reviews ahead of time is something I do religiously. There were a ton of negative reviews about this ship, so I was very nervous. HOWEVER, the trip was awesome, and my wife and I enjoyed it thoroughly. Most of the negative reviews we saw ahead of time were about O'Sheehans, turns out, this is where we hung out the majority of our trip! Our bartender Sachin, or "Sachi" as he became known, made our trip, he was awesome. Our cabin steward Lemuel, "Lemmy" was amazing as well, never missed a beat. TIP - there's a button in the room you have to click if you want service, if you keep the do not distrub button on, you can't complain your room didn't get cleaned! We did not eat in any of the main dining rooms, as we had the premium package. We ate at Moderno, La Cucina, and Teppyanaki, all 3 were awesome! The buffet was lacking slightly, but still just fine for us. I can see where people say that this ship nickle and dimes you a bit, because that's apparent with the premium drink package we had, not including bottled water or energy drinks. C'mon, we're paying $220 each/per day, and you can't throw in bottled water or some red bull?? Loved our excursions, snorkeling at Tabyana Beach in Honduras was amazing! We also thought the secret river in Cozumel was a once in a lifetime bucket list item, so we were glad we did it. A few more tips ... tip your bartenders, room stewards, etc. Yes, you prepay for those tips, but a few extra bucks goes a long way with them, and you're on vacation, right?? Try and get the private Spa room, I forget the name of it. It's worth the money. This ship has 1 pool for 4,000 passengers. A private pool, with no kids, equipped with 2 saunas, a steam room, salt room, heated loungers is worth every penny!!! Other than that, don't be scared of negative reviews, no trip is going to be perfect, and yes, you might have to wait for a drink here and there, but so what?? Read Less
Sail Date September 2019

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