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1 Helpful Vote
Sail Date: December 2017
The Liberty OTS was the perfect ship because of proximity since we live inTexas. Boarding on New Years added to the excitement and anticipation. We had our Granddaughter with us and purchased a table in the RBar for convenience and a great ... Read More
The Liberty OTS was the perfect ship because of proximity since we live inTexas. Boarding on New Years added to the excitement and anticipation. We had our Granddaughter with us and purchased a table in the RBar for convenience and a great experience. The New Year party did not disappoint! Balloons, drinks, music and people all made this a special night. Even though the weather could have been better, starting the new year in the Caribbean with 73’ vs Dallas with 17’ was just what the Dr ordered. This was our 4 cruise on Liberty and again, we were not disappointed. The ships staff couldn’t have been more friendly, passionate and accommodating. Because of the ships consistency to go beyond our expectations, we have another 3 cruises booked on the Liberty....if you’re considering a ship for your first cruise, we would highly recommend Liberty of the Seas and if you can afford it, stay in a Grand Suite. Not only do you get a larger room you get the use of the Suite Lounge, priority boarding and disembarkation, seating for the shows, a Concierge and just a better overall experience. Read Less
3 Helpful Votes
Sail Date: December 2017
Traveled to the Bahamas (Nassau and RC's Coco Cay) on Royal Caribbeans Majesty of the Seas from Port Canaveral Florida. December 29 to January 2 my wife and I brought in the new year of 2018. Weather for entire trip was fantastic. Ocean ... Read More
Traveled to the Bahamas (Nassau and RC's Coco Cay) on Royal Caribbeans Majesty of the Seas from Port Canaveral Florida. December 29 to January 2 my wife and I brought in the new year of 2018. Weather for entire trip was fantastic. Ocean conditions for entire trip were fantastic. These are a few of my reviews of the ship, trip, experience. Stateroom was ok but the bathroom was all rusty and in poor shape. Ship onboard WiFi is a joke, don't bother spending the money if you plan to do anything more than checking email. Dinning/food options were very limited, my wife and I have plant based diets. Coco Cay was very disappointing, overcharging for every conceivable need on the cay. Most passengers that debarked early were back on ship within 3 hours of arriving. Debarkation for our Nassau port of call was extremely unorganized and very stressful for all passengers that I talked to. No noticeable issues or events with regards to security. We both felt very safe on the island and had a great time with the locals and our taxi driver who took us all over the island. Our overall experience could have been so much better if they had better food options. Read Less
4 Helpful Votes
Sail Date: December 2017
I was on the Christmas 2017 Allure of the Seas cruise. My wife and I had a balcony room. We have done about a dozen cruises, the last several on Royal Caribbean. As a matter of fact, this was our second time on Allure. There were a few ... Read More
I was on the Christmas 2017 Allure of the Seas cruise. My wife and I had a balcony room. We have done about a dozen cruises, the last several on Royal Caribbean. As a matter of fact, this was our second time on Allure. There were a few good things about the cruise. But, there were several things I really found disappointing. The Positive 1. The room was nice – it’s always nice to have, at least, a balcony. We stayed in 12250. 2. Southside, the group playing a lot in Dazzle, was fantastic. We danced to them almost every night. We used to teach ballroom dancing so a great dance band is a must. 3. Ate at two different specialty restaurants – Japanese and Mexican. Both were great. 4. The show at the Aqua Theater was awesome. The performance of Mama Mia was first class. The Monopoly ice show was pretty good – except for the obvious commercials for the different venues on the ship. The Negative 1. Excursions. We wanted a catamaran ride to a snorkeling spot on St Thomas. We went to the Excursions desk and told the guy there what we were looking for – a boat with netting we could lay on while sailing, only about a dozen or so people on the boat. We showed him the excursion we thought would fit. He upsold us to a more expensive one. He told us the “fastcat” was exactly what we wanted AND it included a stop at a private beach and lunch. NOT! The boat was more a cattle car than a catamaran. There must have been 100 people on the boat. We had to walk through over 4 ft deep water (over sharp rocks) to get to the private beach – several people fell in the water because the rocks were so sharp. And, no, we couldn’t swim to the beach – we were holding towels and such over our heads. Then, if we wanted lunch, we had to buy it! This was the worst excursion I have ever had. Avoid the “fastcat” excursion in St Thomas. 2. Tips. Paying tips up front with a pre-designated price is a TERRIBLE idea. It was obvious that no one on the ship was motivated to go the extra mile to try for a better tip at the end of the week. They really need to go back to the envelope system where you determine the tip at the end of the cruise. I saw lazy service in our room, in Silk (where we ate every night), at the clubs, and around the pools. 3. Soft Drink Package. I bought this on my last cruise and it went great. This time, not so much. Using the little sticker on your card to get a soft drink in the clubs or the shows marked you as a second-class citizen. Several people would order soft drinks around me. Everyone would get a can of soda with a glass of ice. I got some sort of nasty tasting fountain drink. The first night, in Boleros, my wife ordered a glass of water and I ordered a diet coke. The water was free UNTIL the waiter saw the sticker on my card for pre-paid soda. Then, he tried to charge my wife for her water. 4. Cleanliness. The boat looked like it was maintained by slobs. In the Windjammer, there were times that a table would stay dirty for 5 or 10 minutes before cleaned. The bathroom in our room constantly smelled like an old bathroom in a rundown gas station. 5. Dining. I am used to having things move along at dinner – you finish one course and the next is right there. We always do early seating. This cruise we were in Silk. At our table, the service was so slow, I felt like ordering out between courses. There were times our plates sat for over 10 minutes between courses. Half way through the week they gave us new wait staff. Not much better. 6. Room Service 1. When did they start charging for room service? It used to be free. But, all you could get for free now was the continental breakfast. Everything else costs almost $8.00. It is starting to feel like they are nickel and diming us. 7. Room Service 2. We had a door hanger to fill out for room service. After the third day, the floor supervisor came to see us to tell us we needed to use the TV order system instead of the paper they provided. He was rude and condescending. But, we tried the TV system and it was terrible. You could not specify the quantity of items you wanted and there were real long menus to go through to get to the items you wanted. We have become loyal to Royal Caribbean up to this cruise. Now, we are seriously thinking about a different line next time. Bottom line, I expect to be WOWed on a cruise. This time, it was just a yawn. Read Less
Sail Date: December 2017
We were looking for a Christmas vacation without any of us having to cook or plan events. This was definately the best family Christmas week for the 20 of us!! Our group ages ranged from 5-85 yrs old and every one of us had a fantastic ... Read More
We were looking for a Christmas vacation without any of us having to cook or plan events. This was definately the best family Christmas week for the 20 of us!! Our group ages ranged from 5-85 yrs old and every one of us had a fantastic time! Embarking was a breeze. We had checked in prior to boarding so the process was quite seamless. The ship itself is beautiful! We were just in awe of the size. Our 10 cabins were closely situated on the 7th level that was actually a very convenient location. We mostly walked to the different floors as it was great excercise and faster than the elevators. Impressed on how quiet the cabins were even though there would be alot going on in the main areas of the ship. Best way to communicate is with Post It notes. Just stick them to the doors to let your party know where you are or change of plans, etc. We brought walkie talkies but didn't end up using them as the channels would connect with strangers. The doors are metal so you may bring anything magnetic to decorate your door to make it more distinctive. Food was great with numerous choices...no complaints. With at least 7 teenagers in our group there was never a problem in this dept. We opted not to buy a drink plan. There was always plenty of water, lemonade and ice tea at all hours. Service was the best. The ship's staff are top notch. Waiters in the main dinning room were awesome for both our tables! They were very attentive and super friendly. The cabin cleaning staff always had a smile anytime of the day. Our cabins were always clean and we loved the evening turn down. Towels were replaced at least once per day. It seemed like we always had clean, dry towels. There is the option to buy bottles of wine that they will servce at dinner with the prices being quite reasonable. The liquor store on the boat is also very well priced. MaMaMia is definately a must see!!...they really put on a great show! It was so much fun to stand up and dance at the end of the show along with the actors up on stage. We used the fitness room nearly everyday. Quite busy in the mornings but a machine was always available. There was never a dull moment...always something to do regardless time of day. Memories from this trip will last a lifetime!! Read Less
1 Helpful Vote
Sail Date: December 2017
We picked this cruise because we've always wanted to do a Mexican Riveria cruise and this one worked for our time off from work. We did not travel with any children or anyone else...just the husband and myself!! The Miracle is a ... Read More
We picked this cruise because we've always wanted to do a Mexican Riveria cruise and this one worked for our time off from work. We did not travel with any children or anyone else...just the husband and myself!! The Miracle is a smaller ship compared to the other ships we've sailed on, but it was still an amazing vessel. The cabin crew, wait staff, and all other employees were very helpful and friendly! Embarkation and disembarkation went very smoothly. This was the first time that we purchased FTTF and it was worth it. We had a balcony room and it was nice to see the sea whenever we wanted from the comfort of our own room. It was also nice to see the sunsets/sunrise plus ports. The food on the ship was amazing. Most of our table had 3 lobsters on Christmas!! The entertainment was amazing. This cruise we also went to a couple of art auctions, it was a great experience and something that we will now look forward to on any future cruises! The ports we went to were: Cabo San Lucas, Mazatlan, and Puerto Vallarta. Cabo: We did a third party excursion of whale watching and snorkeling around Land's End. The time difference between local time and ship time made us a bit late so we took a water taxi to catch up to the sail boat. We had a fun time and we were able to see some whales! Lands End is really pretty. The snorkeling...lots of people were in the water but it was very cool to almost cold water. I don't do cold water so I ended up staying on the boat. I prefer Caribbean water as it is warm. Mazatlan: Here we did the hop on/off bus and we had a great time! We got off first in old town and went and took pictures of the Cathedral We walked around a bit of the city and had fun. The next stop was new town and had shopping and eating places by the ocean. Went to a shrimp place and had the best shrimp!! Third stop was to see the cliff divers...I would skip this as there isn't much to see or do at this stop. I would spend my time at the other to stops. Puerto Vallarta: If you want to sit back and relax, go to Marriott resort. We hung out poolside and had drinks and food all day plus got to play in the inifinty pool. Although it was fun to see the areas and explore Mexico we definately like the caribbean better with the warm beautiful blue/green waters! Read Less
5 Helpful Votes
Sail Date: December 2017
Chose this cruise based on where it sailed from, where it sailed to, how long the sailing was, and when it sailed. First time being away from home over the holiday. My family very much enjoyed this sailing. We had two ocean view cabins ... Read More
Chose this cruise based on where it sailed from, where it sailed to, how long the sailing was, and when it sailed. First time being away from home over the holiday. My family very much enjoyed this sailing. We had two ocean view cabins for 4 people with connecting rooms which worked very well. Cabin steward was very helpful! (Thank you Lloyd!). First day at sea was a little rough but I did not mind at all. I actually enjoy that once in a while. We had several specialty dining experiences and a couple normal dining room experiences. The best thing about the regular dining rooms was that you could order multiple items. We had no bad food in any restaurant as we pretty much already know what we do not like and did not order any of that. Tim Kaminski was the comedian on the cruise and was extremely nice. Very personable as well. He'd always take time to stop and say hi to people throughout the cruise. Excellent comedian and a great person as well! The only downside to the entertainment was that there were a couple shows we did not get to see because of timing with dinners and other shows. A little disappointing that we did not get to see the other Second City show. We were disappointed that we were not able to get one of the excursions we wanted but the excursion staff helped us find an alternate that was very good and as such never felt like we missed out on the other. The person we worked with was very helpful in explaining some of the ones we were interested in and explained the groups of people that each was targeted for. Some were actually targeted for kids under 10. Read Less
2 Helpful Votes
Sail Date: December 2017
Literally the best holiday ever! We decided to spend Christmas on the Escape and it did not disappoint. Everything was wonderful. Our group consisted on folks aged 22 to 79 and everyone found their niche and enjoyed their time. My ... Read More
Literally the best holiday ever! We decided to spend Christmas on the Escape and it did not disappoint. Everything was wonderful. Our group consisted on folks aged 22 to 79 and everyone found their niche and enjoyed their time. My daughter was lucky enough to score a single room, and it was spectacular. The holiday decorations were beautiful, the shows entertaining, and the themed deck parties kept everyone dancing late into the night. I loved freestyle dining and had no problem finding a lovely place to eat. The bars were well stocked, and the service was quick and friendly. The pool area was entertaining, clean, and drinks and refreshments served quickly. As sad as I was to leave, getting off the ship, and finding our luggage was a breeze. Overall, I would score the staff, activities, food, and entertainment a 10. It was a week of unending fun. The Escape lived up to it's name and provided my family with an unforgetable holiday trip. Thanks NCL, I'll see you next December. Read Less
4 Helpful Votes
Sail Date: December 2017
My wife and I have done 29 cruises, mostly ocean but several European river cruises. My wife likes new ships so we decided to do the American Duchess. Overall, the ship is fine but we seemed to notice that dinning room service was ... Read More
My wife and I have done 29 cruises, mostly ocean but several European river cruises. My wife likes new ships so we decided to do the American Duchess. Overall, the ship is fine but we seemed to notice that dinning room service was lacking. We couldn’t quite determine the problem. Not sure if the dinning room was poorly designed in that the tables were too far from the kitchen or maybe they were under staffed or even poorly trained. It didn’t matter which meal it was all the same. For breakfast it took for ever to get that first cup of coffee and a refill later was sparse. We had to ask for juice always. The waiters seemed to be very busy despite the dinning room being less that half full. In fact some of them walked very fast back and forth from some where but nothing seemed to get done. The waiters were very kind and friendly and apologized often for late food, etc. I have one suggestion, and that would be to hire a helper or two for the waiter staff just to fill coffee, water glasses, rolls, juice, and bus some dirty tables. Some tables were left cluttered the whole time we were in there. The buffets were not any better, sometimes there were no plates or bowls or they were out of soup or salad item,etc. Overall dinning seemed to be very disorganized and at best I would have to rate it 2star. Other guests we talked to concurred. At times my wife and I would bet each other on whether we would get that dinner roll or that second cup of coffee,etc.. Overall, the ship is in good shape, the cabins are large for a river boat, and the staff is very friendly. It is just the dinning experience is not any thing close to 5star. These cruises are expensive, and when paying over $1000 per day per cabin plus tips you should expect good dinning service. In short, we did not find this good value for the money. I think we will stick to European rivers and the Ocean. Read Less
AQSC Marketing, Consumer Marketing Mgr. - AQSC has responded
Hi scottfree, Thank you for taking the time to submit this review. All feedback is taken very seriously and used as a reference as we are continuously striving to improve our guest experience. We sincerely apologize for any disappointment on your American Duchess cruise and it's value. We are proud to say that since start-up, we have seen a constant increase in guest ratings and have worked very diligently to improve our service each week. It is unfortunate that you did not get to experience our crew at their best, but hope that you may reconsider a cruise with us in the future. Again, thank you for this review. Our best, American Queen Steamboat Company
Sail Date: December 2017
This cruise was my third time aboard the Ruby Princess, having boarded the ship one year ago with the same destination (Holiday Mexican Rivera). My family and I enjoy cruising on mid-sized ships. Mexico was humid, but nice overall! My ... Read More
This cruise was my third time aboard the Ruby Princess, having boarded the ship one year ago with the same destination (Holiday Mexican Rivera). My family and I enjoy cruising on mid-sized ships. Mexico was humid, but nice overall! My favorite port was Cabo. Although I have already been to all the destinations, the cruising experience never really gets old. As a seasoned cruiser, I have learned that each cruise is a completely different experience. Since this was a Christmas cruise, Santa came and handed out presents in the Atrium (there were stuffed-animals for the younger kids and Popsockets for the tweens/teens). Note: the pools were very, very crowded. The best times to go were when everyone else was at port or right after embarkation (tip: don't store your suit in your luggage because it takes a while for it to arrive in your cabin). Other than trivia and bingo, there wasn't as much to do compared to the bigger ships on RCL like Oasis of the Seas where you can ice-skate, zip-line, rock-climb, etc... As for the demographics, most of the passengers were Americans from the LA area. I liked the Movies Under the Stars and also having the messenger system on my phone to communicate with other guests. One tip for Princess would be to make it so that guests can receive a notification on their phones when they get a message (maybe w/ an app?) because it was annoying having to refresh the website to receive new messages. I enjoyed watching The Voice of the Ocean because the singing performances were fantastic, there were actual swirling chairs, and the audience got to choose the winner. Embarkation went very smoothly, but disembarkation could have went a bit quicker. Overall, this cruise was worth the price and I would definitely sail again with Princess. Read Less
Sail Date: December 2017
We did not expect to have the great vacation that we had on this experience. I would definitely recommend this cruise for other families. Some of the thing we enjoyed on this cruise was, that the boat always had some type of activity for ... Read More
We did not expect to have the great vacation that we had on this experience. I would definitely recommend this cruise for other families. Some of the thing we enjoyed on this cruise was, that the boat always had some type of activity for the kids and adults to enjoy. They made me and my family feel as if we were at home. They we very respectful, encouraging to try new things, always very attentive to me and my family. Also Everyone that work on the ship enjoyed and loved what they did. One of the most important things was the amount of sanitary stations that you would find around the ship this showed that they cared about the germs that were around. Another thing we enjoyed was the organization that they had when you would exit the ship to go onto and island. Lastly I would definitely recommend this cruise for other families to enjoy as much as we did. Read Less

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