We were so excited to take this cruise, I was looking forward to rest, relaxation and come back after 16 days rested. Well, that didn't happen! The beds are so uncomfortable we could only sleep a couple hours at a time, we didn't get a good nights rest the entire trip!!! After day 3 of sleep depravation, bags under my eyes, headaches and backaches that I finally asked if there was anything they ...
My family loves cruises. We have never sailed NCL so was not familiar with their quality standards (or lack thereof) I’ll review the whole enchilada.
Room. We had a balcony room. We weren’t allowed to choose our room. They put us in a room right next to an elevator on the starboard side. Would never have chosen this location. Any other cruise you pick your stateroom based on what’s available ...
Hawaii is an outstanding place to visit. The cruise is the worse cruise I have ever had. It is very boring if we look for good shows or entertainment in the ship, that's not the ship for you. The food is good, but there was not variety of cheese or ham.
Some of the staff are very kind, friendly, and helpful, real heroes. Overall the service is not good!!! Nothing like other ships!!! Thanks God ...
We chose this trip for the itinerary & shore excursions. Those were the only things that were EXCELLENT!! Our cruise consultant almost never returned emails or phone calls & when she did call back, she seemed put out! We had a sewer smell in or near our cabin every day! I called guest services several times & they said they would "look into it". It was NEVER addressed! GAG! Our AC was off for ...
Norwegian should turn this ship into an artificial reef and do the marine environment some good. One should not judge Norwegian based on this review as we had cruised on several NCL ships in the past and have nothing but stellar service and wonderful experiences on each one. This is a great way to get a taste of Hawaii if you’re not interested in how you get there.
Ship
• Very small in ...
I took neighbours on the Koningsdam in August 2022 and everything on the ship was delightful. Barely eight months later, almost everything on the ship was appalling.
Gustavo Antorcha, HAL CEO, has stated:
On each ship, the guest experience attracts cruisers back again and again with the best live music at sea, a culinary program that rivals the best land-based restaurants, and engaging ...
BOARDING:
This cruise did not start well. The line to board was not something I have ever experienced before - as this was my 15th cruise I had experienced everything from "almost instant boarding" to "wait in line" but nothing prepared us for the more than three hour wait - and we had already done the online check in! The ship was supposed to leave at 4pm, but they hadn't boarded all the ...
this is the worst ship I have ever been on for maintenance and services that ship is not been fully refinished the outside of the ship is in poor shape the flooring or deck of the ship is very dangerous to walk on my wife had a major fall the first day on the ship and received major injuries the ship head explain they do not have time to repair so we had to leave the ship 5 days later and fly home ...
We chose this cruise, as it would give us an opportunity to explore the Hawaiian Islands and enjoy the beauty that is Hawaii, while cruising with NCL on its Pride of America ship. While the destination did not disappoint, unfortunately, the Pride of America (PoA) did not live up to its name. In fact, I would say both NCL and PoA were an absolute disappointment in the way we were treated.
In ...
Chose cruise for destinations and celebration of 50th our anniversary and a 75 birthday.
Food very average. I compared it to a step up from the Golden corral. Formal night diner proportion and selection undesirable and embarrassing to us for the wait staff to serve it. Overall communication insufficient. No Port talks as to what to expect or what to do if not on an excursion. Pay as you go ...