USA Cruise Reviews

We were totally misled. This ship (Spirit 2) was supposed to cruise Puget Sound and the San Juan Islands. The name of the tour needs to be changed to Stop and Dock. We NEVER spent one day cruising. It was advertised with one (1) day at sea and we had NONE.....Zero.....Zilch. We stayed at a dock every night except one where we anchored. There was nothing to see in any of the towns we stopped ...

We wanted to cruise from Portland and see the river scenery. On this we were not disappointed. The scenery was gorgeous and the ship is beautiful. There are plenty of opportunities to grab beverages and snacks throughout the day, but the food in the dining room left a lot to be desired. Often food arrived barely warm and portions were often small - my husband joked that the prime rib was so thin ...

During a previous cruise, many fellow passengers said this was the best American mainland cruise they have been on. We agree. Scenery was phenomenal, going from the rain forest in Astoria, OR to wheat fields in Clarkston, WA. Excursions were interesting with very knowledgeable and entertaining guides. Focus was on Lewis and Clark's travel through the area. The small towns we visited turned out ...

We accompanied another couple who had chosen this cruise from Memphis to New Orleans. The weekend before our cruise, New Orleans was hit by Hurricane Ida. We called the Monday before our embarkation to find out if the cruise was still on, and if our 2 night extension in New Orleans was still going to happen. We didn't get any answers until late in the afternoon the day before we were due to ...

The American Queen Steamboat Company needs to improve customer service from the company office. The experience on the American Duchess was very good and the crew went out of their way to accommodate. However, the corporate office did not care about their customers concerns about taking the cruise under these conditions and promises made by company representative were not followed up on. We had to ...

We have long had a desire to take a Mississippi river cruise its entire length, from Minneaolis to New Orleans. After a couple of outstanding river cruises in Europe, we were excited to try something in our home country. Cruises that travel the entire rivers are rare, most are sold as seven day/half river cruise. So we booked this based on research and itinerary. We do wish that later cruises were ...

We had booked a fantastic European river cruise for September, 2021....and then cancelled because of the pandemic and fears of being "stuck" overseas if one of us became ill. So--what to do. The Columbia and Snake Rivers were unknown to us...except what we knew about the explorations of Lewis & Clark. And we would be in the US! The trip was beyond our expectations in every way, starting with the ...

I made a couple of posts on the American Cruise Lines Group before our 8/23 Grand New England Cruise expressing concern over whether it could live up to the fabulous experience we had with Viking on our first cruise two years ago after reading so many brutal reviews on Yelp and Cruise Critic. Well, about everything went wrong on this cruise that could go wrong and we had an absolutely fabulous ...

Like many folks we had cabin fever after being cooped up to avoid the COVID virus. When it appeared that things were opening up, we booked a nine day cruise on American Queen Steamboat Company's (AQSC) "American Queen" from Louisville, KY to Memphis, TN. We were impressed with the health and safety precautions and felt that it would be safe to cruise in the good old U.S.A. We arrived in ...

Beware! This cruise is unsafe, hazardous, a liability, and a tragedy waiting to happen. The facts are that they are grossly understaffed and the crew that is aboard is negligently trained; they are incompetent and uninformed. The staff is not fully vaccinated, although the Manager of the Hotel, has lied and sworn they are, the Captain and Medic aboard has verified otherwise. The majority of the ...