USA Cruise Reviews

I loved this cruise. All the employees and also all the passengers were friendly and fun to be around. This is a smaller boat so we all got very close during the cruise. The crew all came to know everyone by name. Being on this boat was a refreshing change from the big ocean cruises. Everyone got to know everyone, which made for a great atmosphere. The stateroom was bright and cheerful with ...

I chose this cruise because of American Cruise Lines excellent reputation for first class service. The cruise was very expensive; however, sailing in the US appealed to me for safety reasons during the pandemic. I had anticipated a cultural and educational experience; however it was very disappointing. The service was poor, i.e. 2 hours waiting for lunch service to complete. Dining room service ...

Snake River & Columbia River Cruise with American Cruise Line was nothing close what we have expected ! It was Very expensive trip but everything what they have offered was below the average- Ship gave me impression not quite finished look, dining room wasn’t very inviting and Food was sometimes not edible. Shrimp and Scallops was always Undercooked, One seafood stew was totally ...

Highly recommended by a very close friend. Professionalism the whole time with all of the staff: Pursers, restaurant staff, housekeeping staff, deck and bar/lounge staff - we can't say enough about how much fun, professional and knew their stuff! The entertainment was very good each night, the band exceptional and especially for Memorial day they had a service and a retired Army Chaplin ...

This was my first ever river cruise after 37 ocean cruises. I enjoyed it, but expected a premium experience for the price paid, and it fell short in a few areas. My week in a solo cabin on the Countess (a $3,000 total fare) was $600 more than a week on my favorite ship ever, the Queen Mary 2, where both the food and the service were really outstanding. The food on the Countess was very good, ...

We cruised on The American Song through American Cruise Lines on the Columbia and Snake Rivers from Spokane to Portland. We chose this cruise because it was a domestic cruise, but most importantly because they touted their ability and concern for the health and welfare of passengers. That was not the case. We were supposed to be tested before getting on the bus for the port. Didn’t happen. ...

The Good: Entire staff was wonderful and attentive. In particular Wait Staff Housekeeping, Excursion Director, was GREAT! The food was above average for cruise ships. Free flowing beverages with top shelf brands. Great assortment of wines. PPP and Covid Testing : If you look on their website and emails they sent they basically lied We were to be tested at Spokane ...

We enjoy cruising and wanted to try one on a US river and thought this would be an ideal time. We selected American Cruise Lines Columbia River cruise. Our intention was to check it out and book 2 future river cruises to take advantage of onboard discounts. Pre-Cruise hotel was an appreciated feature and boarding was simple and well organized. Our cabin was clean, fresh and comfortable and very ...

After a long hiatus, we were excited to embark on a short cruise around Puget Sound area. My husband and I enjoyed every moment of our cruise. The cruise director Patti, her assistant and excursions director Amelia, and their team took great care of us during our 7 day cruise. We even spotted whales as we were sailing. Amy Traxler, the naturalist was onboard giving us narrations about the ...

Overall Experience: We were rescheduled several times due to cruising restrictions related to the pandemic so we encountered some disappointments along the way. American Queen Steamboat Company (AQSC) did everything in their power to get us on the earliest cruise possible and threw in some very nice perks for our inconvenience. We were able to cruise May 16, 2021. We are not new cruisers ...