Philippines Cruise Reviews

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Could have been better

Review for a Asia Cruise on Norwegian Jewel

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Tsvetelina
2-5 Cruises • Age 30s

Second time on Norwegian Jewel. Previous time was nice but not amazing. We chose it again because of the itinerary. What we did not like this time: - lack of sufficient and clear information prior to embarkation. the website is not working properly, no responses on email or phone. Problems with booking excursions. - the ship's entertainment pretty much resembled last year's programme - ...
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Sail Date: February 2024


Two worlds found on this cruise Hell and Heaven

Review for a Asia Cruise on Riviera

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Worldtraveler980
10+ Cruises • Age 50s

Found two worlds on this cruise amazing staff Great rooms and wonderful decor Food was excellent although i kind of expected more based on the marketing Cabin room attendants were great and attentive Most waiters were punctual and polite Overall entry level staff was good Above is the Heaven part Management and reception desk was HELL on earth unless you like to be lied to ...
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Sail Date: January 2024

Cabin Type: Verandah Stateroom


lovely ship, but operations are disorganized

Review for a Asia Cruise on Riviera

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Vernon22
10+ Cruises • Age 60s

The ship altered the itinerary by an hour or 2 at each port (shorter), and that sent the shore excursion department into convulsions . There were line ups of 15 to 25 people constantly as the Shore excursion desk. We enjoyed the lovely ship and our veranda B2 cabin was the nicest we have ever had at sea, (after 15 cruises.) The food in the Terrace cafe was outstanding. We had a good ...
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Sail Date: January 2024

Cabin Type: Verandah Stateroom


Total disappointment

Review for a Trans-Ocean Cruise on Riviera

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Oakleaf81
6-10 Cruises • Age 70s

I chose the 20 night trip from Mumbai to Singapore, especially looking forward to revisiting the Maldives, and generally having tours which gave experiences out of the norm. I particularly wanted to treat myself to some top-notch cuisine. Oh dear, what a mistake. There were good points. The cabin was usual size, clean, comfortable. Storage fine for one person, but inadequate for two. BUT ...
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Sail Date: January 2024

Cabin Type: Verandah Stateroom


Incredible New Year Celebration with the festive food and drinks

Review for a World Cruise Cruise on Riviera

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Crazy Traveller
6-10 Cruises • Age 60s

Joined the cruise just before the New Year and was impressed by the decoration and food variety. On NY’s eve, we were invited to the poolside party to join the music and dance before count down. The ice sculpture and costumes were free to enjoy and wear. Passengers were all dressed up in the event to cheer for the New year’s arrival. After a late night, we were welcomed by an incredible Buffet ...
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Sail Date: December 2023

Cabin Type: Vista Suite


Disappointing cruise experience

Review for a World Cruise Cruise on Riviera

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firstforty2012
10+ Cruises • Age 70s

Pros: Specialty restaurants had great food and service Entertainment and variety excellent Art courses terrific teachers and classes Cons: they cancelled 7 ports with no refunds of loss port, port fees, VISA fees etc. Terrible we have done over 70 cruises and plan on doing many more but will never use them again. Their policy has changed and any cruise line we have taken has ...
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Sail Date: December 2023

Cabin Type: Concierge Level


RIPPED OFF AND HIGHLY DISAPPOINTED, DO NOT CRUISE

Review for a World Cruise Cruise on Insignia

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Alex A
First Time Cruiser • Age 40s

Do not i repeat, do not book an norwegian/oceana cruise. You have been warned we are on the around the world cruise currently. the cruise is 196 days from miami florida to new york. It is utterly a complete disappoint. If i was to write every disappointment, we have experienced up to now it would be 10 pages. We are going to try to condense it. First, they advertises the best cuisine at sea. That ...
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Sail Date: December 2023

Traveled with children


Worst Cruise Ever

Review for a Asia Cruise on Norwegian Jewel

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vxbabi
10+ Cruises • Age 60s

Point of embarkation was in Manila, this was the beginning of the nightmare in this cruise . Very chaotic embarkation. Port was too old and doesn’t meet international standards . No porters and we had 6 luggages we had to literally push through inside the building . Check in took very long and the representative made 2 mistakes 2x interchanging me and my sister’s pictures and personal info even ...
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Sail Date: November 2023


Disorganization reigns supreme - and no one takes responsibility

Review for a Asia Cruise on Norwegian Jewel

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hen302
10+ Cruises • Age 70s

Just completed Manila to Port Klang cruise as first of back-to-back. First the good bits. Most of the service staff are fantastic - wait staff, stateroom attendants and bar staff are friendly and efficient. They aim to provide a quality service. Food is generally excellent at this price point. Actually better than expected but we didn't go near the buffet which always looked chaotic and the ...
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Sail Date: November 2023


Customer Service

Review for a Asia Cruise on Norwegian Jewel

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Ms Cruisee 46
10+ Cruises • Age 80s

I wanted to cruise in Southeast Asia. Starting poor service in transport from airport to port. Lots of bus but whoever organized the transport does not know what they’re doing. We were waiting in the hot bus for 2 hours before transported to the port. Embarkation was a pure hell, chaotic and disorganized, this is only the beginning of security in the the port not even checking in. They should have ...
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Sail Date: November 2023

Cabin Type: Mid-Ship Balcony


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