Over all a very basic cruise experience and no wow factors here. Food was mediocre most nights. You have your regular good items and then a ton of overcooked and boiled food. The show cast -some great singers but they looked painfully unrehearsed. The entertainment staff was great and very fun to interact with. My cabin steward was 5 star amazing (JOY). She was on point every single day and never ...
Chose this cruise because the port is 20 minutes from home. Been on many cruises and this was the 3rd time on the pride. It will be our last.
The ship needs to be placed in dry dock for a complete refurbish. Many areas are rundown and rusty. Windows are filthy. On other ships, I would see crew cleaning external areas while we were in port. Never saw this on the pride.
The food has gone ...
Beautiful ship. Best entertainment of any cruise I've been on. Food in dining room sub standard. Terrible service in dining room. Over 5000 on cruise & they were understaffed.
Customer service was terrible. Room was nice wit balcony but comforter was torn. Was supposed to get onboard benefits with signup but didn't. Lack of channels on tv & many times they didn't work. No counter space in ...
Unhappy crew and staff that needs customer service training. Most of the staff was very slow in response. They seemed tired all the time. Seemingly hating their jobs. Very old decrepit ship that needs to be dry docked. Rusty walls, rusty sides, worn out floors, peeling pool sides, rusty pool sides. Dirty pool water looking more yellow than clear. Fraying deck chairs. Fraying and dirty carpets in ...
I went on the seaside previously and it was much better than it is now. The previous review I read pretty much summarized it...
CONS
-ports of call times were poorly thought out and not conducive to actually seeing anything
-buffet food was same every day and night
-dinner food was ok, but all cuts of meat were the cheapest and layered in fast and gristle
-unlimited photo plan is a ...
I was forced to used a credit from a previous cruise where I purchased the best insurance package thru Princess. After my Father could not continue because his health deteriated we argued to no avail that his condition was predicted and had to use this credit by the end of the year. We went on our anniversary. We waited 2 hours in a cattle guard typ atmosphere to board the ship. They lost my ...
buffets are horrible theatre seating is a disaster
ship needs to be drydocked and modernized
medallion service and increasing the size of the casino only updates
very very limited shade around one pool and no, nil, nothing of shade around the other pool
captain and staff never seen
formal night pictures usually have the captain and some crew available for pictures they ...
This was my first time riding with Norwegian. The cruise was ok. Nothing special. Barely had things to do on the ship. Would not choose this ship for future cruise. The only good thing about the cruise was the group I went with. Pool bartenders and servers were great. But the rest of the service was ok. Some servers were rude others were nice. Not accommodating for larger groups. Gave us a day at ...
The staff was very friendly and attentive. My husband uses a CPAP machine you had to pay $35 for an extension cord because there was only one electrical plug in the room. The cost of the wifi packages were also expensive. The extra costs were not disclosed properly. Each person over 3 yrs old had to pay between $15 - $18 each daily for the staff to be given a bonus at the end if the cruise. The ...
We are experienced cruisers and have been loyal Holland America for a while. We went on this cruise because it was my high school reunion cruise. I have always said never on a BIG ship, well I now mean NEVER. Too many people pushing, cutting in front of, rude and crowded. Too many children, we wondered if we were on Disney by the large number of children who ranged from infants(how can you enjoy a ...