528 Royal Caribbean Oasis of the Seas Cruise Reviews

Just back from Eastern and Western Caribbean with wife and another couple. November 29 and Dec 6. Reason for this our 26th and 27th cruise was the ship. Have cruised RCCL some 4 times and Celebrity 10, plus a smattering of other lines. We ... Read More
Just back from Eastern and Western Caribbean with wife and another couple. November 29 and Dec 6. Reason for this our 26th and 27th cruise was the ship. Have cruised RCCL some 4 times and Celebrity 10, plus a smattering of other lines. We always say 'never a bad cruise', however this one would rank among the least of our favorites. If you like crowds and long lines, this is the ship for you. The ship itself is truly an engineering marvel with many innovations and many activities to keep you entertained. Two full columns of daytime entertainment plus a separate listing for evening things to do. But there were lines and crowds everywhere. From Customer Service to main dinning the lines sometimes extended 8 to 10 deep and in the case of dinning, through the waiting area outside the dinning room past the elevators. The food was in keeping with RCCL tradition, always many choices, reasonable quantity and very good quality. Service by various restaurant wait staff and cabin attendants was outstanding. RCCL has removed the fresh toaster stations from all venues which is viewed by this writer as a mistake. It was impossible to find toast that was not cold and hard. Even the waffles and pancakes in the Windjammer were cold, hard, and not fit to eat. There were no fresh cooked egg or omelet stations either. Had heard that the cafe on deck 8 was the place to eat on embarkation day, but the Solarium Bistro proved the place to go to beat the crowds. Although it might be considered we did not like this cruise, that is not the case. Many positives, just enough negatives that will make the Oasis a one time experience for us. Read Less
Sail Date November 2014
We sailed with 19 - all of our kids and grandkids. Ages of grands was 18 mos to 15. We had a fabulous room with 2 bedrooms. The kids had average small rooms that slept 4. So we had various grands in our cabin various nights which was fun! ... Read More
We sailed with 19 - all of our kids and grandkids. Ages of grands was 18 mos to 15. We had a fabulous room with 2 bedrooms. The kids had average small rooms that slept 4. So we had various grands in our cabin various nights which was fun! The food and service could have been better. Windjammer was always good but service was not. There was a huge buffet on New Years Day in the American Icon Grill. It was delicious with lots of choices. But again service was poor. Pools were great. Kids loved them. The Teen program was really good. Our 15 year old spent most of his time there. The other kids programs not so good. Although the 18 month old spent some time up there. Aqua shows and Comedy Diving Show was the best! Our room was right above it and we watched it every time it was on. Home Free was awesome also! Most of the kids complained about Cats. And didn't really enjoy any of the other shows. We had access to the 17 th floor Concierge Lounge and the food and drink there were very good. We really enjoyed that but could only bring the family there for dinner. We couldn't get in to most of the restaurants. Although Sabor (Mexican) was good except they kept running out of tacos. Read Less
Sail Date December 2014
This is my first review!!!!! We have been on several cruises over the years, usually there are a kjgorup of 6 of us that travel together always have a good time. I truly feel that cruises are changing and not as glamorous as days gone ... Read More
This is my first review!!!!! We have been on several cruises over the years, usually there are a kjgorup of 6 of us that travel together always have a good time. I truly feel that cruises are changing and not as glamorous as days gone by! Embarkation was fairly easy the shutlle we took from the hotel the bus driver had issues but that was defiantly not Royal Caribbeans fault! Checked in we all had purchased the premium drinbk package our friends card they messed up by printing a childs card and put the drink sticker on, they printed an adult key but he kjwould have to get new sticker on board the ship! j Not really a huge deal but just kiond of a pain. On board we stopped and got a drink and our friend fixed his card no worries!!!! Went to lunch at the Solarium as we knew the Windjammer would be packed, lunch was fine nothing fancy!!!! We went cheap this time and got an inside cabin it was nice rather crowded around the bed and closet but we made it work just fine, cabin attendent was friendly and kept our room clean and brought us extra towels!!!! No more chocolates on the pillows! (sad panda) The shows we did make were very good never made it to CATS but not sure any of us would of sit thru the whole thing!!!!! Loved the Aqua show and the Ice show and the Comedian was GREAT!!!! The food in the Main Dining room was just so so!!!! Nothing that great but not horrible!!! I personally thinkg they have made the food less desirable so you will go to the upcharge restaurants!!!! While if you wanted to do the Flow Rider, the 20 food jZip line or climb the rock wall you had those options, the jother dance things and zumba etc.... were all inside they did one line dance class by the pool!!! We all like being outside!!!! while sthis is a very big ship we were able to find outside chairs and enjoy the sunshine! We danced at night loved the live jmusic dance floors were tiny so we would head tothe casino when it jgot to crowded!!!! Casino is very smokey!!!! While we always have a good time with our friends, we just didnt care that much for this cruise, between the food and there were more children on this cruise then we are uise to!!!! We miss the old days of games by the pool, Horse races, and looking forward to a Wonderful meal at dinner!!!!   Read Less
Sail Date January 2015
Just got back from our first cruise on the Oasis. We were part of a group of 12. The first impressions of the ship were great. We were on the ship fast and easy. The ship itself was fantastic with its promenade and Central Park theming, ... Read More
Just got back from our first cruise on the Oasis. We were part of a group of 12. The first impressions of the ship were great. We were on the ship fast and easy. The ship itself was fantastic with its promenade and Central Park theming, among other areas on the ship. The entertainment was very good, probably the best quality of any of the nine cruises I have been on. ( Carnival, Celebrity, Royal Caribean) Where the ship was lacking and where we were mostly disappointed, was the food. It was lacking quality and taste. We were especially disappointed in our main dinning room dinners. We did purchase 2 specialty dinners, to try and upgrade. The first, specialty dinning, at the Italian place, in Central Park, was okay. Not worth the extra money. The second was Chopps in Central Park. That was worth the extra fee, however, I did not like the fact that they had another up charge on some of the dishes. The aged striploin I had was great, however, I had to pay a total of $55.00 extra for the dish and dinner reservation, for each person. Thats a lot considering my dinner at the main dining area was already paid for as part of my trip. The only other item on the boat that was a little disappointing was the appearance of the chairs, couches and carpet. the ship isnt that old, however, they were well worn with stains on them. The service from waiters and waitresses was a little disappointing. They seem to give a little more effort on the other ships I have been on. One othe item we were all disgusted by. We could not beleive they still allow smoking in the Casino. It was very unpleasant on either side. Having one side of one large room non smoking, is a joke. The decision makers, should definitly consider banning smoking inside, and only allow in designated outdoor areas.   Read Less
Sail Date January 2015
The ship was beautiful but way too big. We had the My Time Dining which ended up being a disaster - would never do it again. We ate at 150 Central Park - great meal and atmosphere - worth the money. We also ate at Izumi but was ... Read More
The ship was beautiful but way too big. We had the My Time Dining which ended up being a disaster - would never do it again. We ate at 150 Central Park - great meal and atmosphere - worth the money. We also ate at Izumi but was disappointed they had changed the menu at dry dock and didn't realize it - really wanted a "hot rock" but the sushi we had was great and the prices were reasonable. The Windjammer had plenty of room and the food was good for a buffet. We only ate in the dining room - Silk - one time and it was awful - food was awful and so was service. There is no room in that dining room - people were stuffed in there like cattle cars and the wait staff seemed very stressed out. CATS was horrid - probably half of the audience left at intermission - worst musical I have ever seen. I was expecting so much more. The aqua shows were absolutely wonderful - I could have sat through them everyday. We also enjoyed the acrobat show in the Opal Theatre and the ice show. We went to the adult comedy show the first night but really enjoyed the same comics on the last night at the family show - their material was funnier - Simeon is hilarious and deserves a show of his own (he is a RC crew member and does comedy to "introduce" the headliners but he is so good on his own. Central Park is one of the coolest things I have seen on a ship - you actually feel like you are somewhere else - not on a ship at all. My husband took the landscaping tour and really enjoyed it. The Central Park Café was great - we ate there quite a bit for lunch and breakfast. My husband took the All Access Tour - was disappointed - he didn't get "access" to what was promised and it was not worth $150. I will say that for a ship this size, they do have the embarking and disembarking down to a science. We stayed at a nearby hotel the night before the cruise and a bus took us to port. From the time we stepped off the bus about 12:30 until we were on the ship, it was 10 minutes - could not believe it! And, getting off was so easy - they know how to get a lot of people off a ship in a very short amount of time. The airport at Ft Lauderdale was awful the day we left - they obviously are not prepared for so many people hitting the airport at one time - you couldn't even check you luggage until 2 hours before your departure time (unless you went downstairs and checked in but we don't like to do that because we have had stuff taken from our suitcases before). People were everywhere trying to find a seat with all their luggage in tow - some people had hours to wait before they could check in - we were lucky and only waited 1.5 hours. Would I go on the Oasis again? No? Am I glad I went? Only because we had the most wonderful time on St Maarten going on an excursion with Capt Bob Cass. If you like to walk - a lot - and don't mind people everywhere, this is the ship for you. Having to book all the shows before the cruise and getting stuck on My Time dining (was not my choice) was not a good combination. I did feel sorry for the people that didn't have good travel agents to tell them to book the shows in advance because some people we talked to didn't get to see most of them. Read Less
Sail Date January 2015
We are frequent cruisers and were requested by friends who live in Florida to join them on the Oasis to the Western Caribbean. We were not really excited about the ports because have seen these multiple times and visiting Labadee Haiti, ... Read More
We are frequent cruisers and were requested by friends who live in Florida to join them on the Oasis to the Western Caribbean. We were not really excited about the ports because have seen these multiple times and visiting Labadee Haiti, Jamaica and Cozumel are nothing new for us. We flew into Fort Lauderdale a day in advance to cut down the risk of getting stuck in a Blizzard in MA. We stayed at the Sheraton at the airport which was close enough to the port and they had shuttle service and the price was reasonable. We flew in early and were checked in around 10AM so just dropped our bags off and headed to the Hard Rock Hotel for a little gambling. We enjoyed the Hard Rock and had a nice lunch before heading back to the Sheraton. Our friends were coming in from Orlando on a train which was delayed so they arrived around 6PM. We decided to eat at the Sheraton's hotel bar, not anything special. We took a hotel shuttle for $11 a person to the port. The ship sent us emails in advance telling you what time to arrive. It did not take long to get registered but once we got on the ship it was confusing. So many many people heading in various directions and we could not find anyone to tell us where to go so we headed to our room and when we got to the area saw the large sign letting us know the rooms were not available until 1PM. It would have been nice if there was someone to let us know before we headed there. Dining - we had anytime dining because when we booked our cruise that was all that was left. We ate at the dining room twice, both times we were disappointed, service was painfully slow. One of these times was breakfast. I asked for grapefruit juice and was told there was an extra charge, seriously grapefruit juice. I ordered an Omelet and was told it would take 45 minutes, that's a long time for your mail. We also had dinner and it was the worse service I've ever encountered. It took an hour to get our appetizer once we ordered it. I don't even remember if we liked the meal because the service was so bad. Buffet - this was also disappointing, the ship is so big and they just don't have enough available tables or servers, One day they ran out of utensils so everyone is sitting or walking around watching their food get cold because they have no utensils. I am also disappointed there is no omelet station and the food was not great, just average. Specialty - we ate at the Japanese and Chops restaurants. We've eaten at many Japanese restaurants and this one needs some improvements. Took forever to get a drink and the soup was disappointing. I think this may have been the first time they opened the Japanese restaurant so expect it to get better once they learn how not to hit the customers with the food lol. Chops was good as it always is but again the service was very very slow. Overall dining- RCI seems to have changed their approach to food - if you want a good meal you have to pay extra by eating at a specialty restaurant. Bar Service - Oh no, here we go again. Every time we wanted a drink we had to go in search of one or go directly to the bar - that is not what I expected from RCI Shows - we had to reserve these before we got on the cruise otherwise you were waitlisted. The ship is too big to accommodate all passengers for shows. The comedy show was good and the Ice show was good, nothing special. Bingo Thieves - Now it costs $67 to play bingo , you get a machine like an iPad and it does all the work for you unless it runs out of battery life. These have 33 games. You can buy the paper sheets but those were about 42 dollars and only had 9 chances per game so its really hard to win with the others buying the 33 game iPad version. The pots are also really low, really low. Its a real waste of money and the games didn't start on time because it takes about 45 minutes to seat everyone Super Bowl Game - we were excited when we heard from the staff that there would be Super Bowl snacks. Somewhere along the line RCI dropped the ball on this one. We watched the entire game as big Patriot fans and there were no snacks. The only thing close to the Aqua Theatre to purchase food was Johnny Rockets - cover charge of course. You could also get free hotdogs at the dog house but it was closed when we went over there. What a spectacular game and a great opportunity for RCI to do something nice for their passengers. They really missed an opportunity here. Room Service - we had a wonderful Stewart so its still RCI's best feature. Small Touches are gone - what happened to snacks at the bar or small chocolates put on your bed at turndown, well they are gone. Disembarkment - I felt this was fine until we got to the Customs are, folks that had to get their luggage were supposed to go to one line while those that already had theirs were supposed to go to another. Unfortunately someone removed the line tape separating the two and it was a hot mess. It only took an hour to get through even with this craziness, we left very early. Cabin - we had a balcony cabin on the 9th deck and have no complaints, there was plenty of room for the two of us. The Ship - the layout is nice. We enjoyed both the Central Park and Boardwalk areas. This is where most of the eating places are. The one thing really lacking is shops, their shops have nothing special. They made a huge event out of selling cheap jewelry - gave out raffle tickets and would not sell them until they made a big spectacle out of giving away one, yes one free set of $19 jewelry that breaks before you get home. Summary - I will not be going on the Oasis again, too big and poor service. 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Sail Date January 2015
Having cruised with Royal numerous times, we had been told that the big ships, Oasis and Allure, had to be experienced. Well, it was an experience. As Diamond members, we could arrive at any time. The process had an oh-oh feel in the ... Read More
Having cruised with Royal numerous times, we had been told that the big ships, Oasis and Allure, had to be experienced. Well, it was an experience. As Diamond members, we could arrive at any time. The process had an oh-oh feel in the beginning, largely because of the security screening. Once through that we found a smooth embarkation. We got to our cabin quickly, met the stateroom attendant(who was GREAT) and went off to lunch. Windjammer Cafe was JAMMED. Seriously folks, the Cafe in the old Sovereign class was bigger than this. Just not a fun experience. It was worse the next morning - They actually had a waiting line to get in. Later we learned that there was line for the dining room for table service, but you could go right into the buffet. It would have been nice to know. Dinner seemed really empty - we had a table for 8 with 6 people. The Waiter and assistant were lots of fun. The maitre d' stopped by, introduced himself and checked up during the meal. The food in the dining room was pretty standard fare. The food was good, probably not 5 star WOW, but better than a chain. Many of the venues (shows, and the like were incapable of the folks who wanted to attend. Notably, the "adult" comedy show was held in the smallest venue possible. Like a lot of this ship, it just felt "cramped". We have cruised a lot, mostly on Royal and Celebrity. Truly, Celebrity is a cut above. When we cruised on Legends of the Seas last year we noted that something was not quite right, but went ahead with Oasis just to see if it was a fluke. Sadly, it wasn't an aberration. While some members of the crew seemed to go above and beyond, the majority just wasn't fully engaged with giving the "WOW" experience. Not sure if Royal is trying to blend the Celebrity experience with the Carnival atmosphere. Read Less
Sail Date January 2015
First, let me say this was our 6th cruise with RCCL and our second time on the Oasis. We are Crown&Anchor Platinum members. We have only ever cruised RCCL and we have gone on cruises as a couple, as a small family, and as a full ... Read More
First, let me say this was our 6th cruise with RCCL and our second time on the Oasis. We are Crown&Anchor Platinum members. We have only ever cruised RCCL and we have gone on cruises as a couple, as a small family, and as a full family/friends. Our first cruise was a wonderful experience 6 years ago, and we have always been excited to go on our yearly cruise. I feel it necessary to say we have seen a decline in service, though, over the years. After filling in our online customer satisfaction survey, and then reading reviews here that mirror almost exactly what our own comments were, I decided to write our own review, based on The Good, The Bad, and The Ugly. I realize in reading my review that it seems we had a terrible time, which we truly didn't. This review is more a review illustrating the decline from previous excellent cruises we have had (and on the Oasis). They just didn't deliver the "Wow!" factor this time. The Good: Overall, we still had a very good time. Features of the ship we love are the Solarium, although get there before 11:00, or after 5:00 if you want to get a chair. It's also bizarre to see more towels on chairs than people.... for hours.... it's just not fair, but that's just disrespectful passengers. We love the wide variety of activities and entertainment. What a ship! Boardwalk, carousel and candy store are great. Track and fitness facilities excellent! Always something to do. The kids group was awesome. Our 4 year old couldn't wait to get to his "boys and girls club". We like the options for his eating lunch there (on land days), dining flexibility, after hours continued care for a fee (although, we have just found out that NCL charges $6/hour after 10:30. RCCL is $7/hour after 10:00; also NCL offers kids activities from the very first night, and RCCL does not). I like that we can now sign waivers online ahead of time for things like skating and the flowrider. However, it would be nice to be able to book the littlest one into the kids group online as well and save the line to sign him in onboard (to then explain why he couldn't stay that day because they weren't really open). We were worried about the time of the year (kids in school) for our 16 year old, but after the first night she found friends and had a great time for the rest of the cruise. One of our little issues is that their curfew is supposed to be 1:00 a.m., however they seem to be able to hang around on board all night if they were to so chose so we could see this wasn't really enforced all that much. Our daughter felt there was not enough "teen time" organized for things like basketball, karaoke, etc. at those venues and after looking through the compass, she's right. We like the My Time Dining so we could see the mood/plans of the kids and then decide if it was just 2, 3 or 4 for dinner, when we wanted to book the time. There was only one evening they couldn't really accommodate a time, and they put us in the Solarium Bistro for no additional cost and the waiter, food and ambiance was excellent. We really liked the photo "binders" for this cruise (MUCH nicer than meandering through walls and walls of pictures) and the pictures were some of the best I have had taken. We spent a lot on pictures. However..... that story turns into The Ugly later on... The washrooms are always so clean. There is always someone cleaning them (make a point to say thank you... they count) and you know, I really don't mind being accosted with hand sanitizer everywhere if it keeps us healthy. Thank you. The Bad: Booking stuff online before the cruise was hard. We know to book shows ahead of time, however we really don't find this convenient. The website would indicate that things were not available, calling wouldn't get anywhere and they would just recommend customer service when we got onboard, so we would have to jump into the customer service line in the first couple of days which I really felt bad about in case passengers had something "really important" to talk about. However, this is how we got into the 20's Prohibition Party and that was really excellent. We also booked Cats for a certain time (first night) and were bumped to matinee on last day at sea (the last thing I want to do on my last day) with absolutely no explanation. We spent the week watching people leaving activities they were enjoying because they had a "show booked". We couldn't get into many shows and were told "you should have booked online ahead of time"..... we tried! You know.... first come, first served. Much more convenient. We were disappointed there was no wine package. We did not do the drink package (impossible to give additional tips for good service and we really didn't end up drinking its' value in past cruises), but did note that the per drink prices have gone up! The ship is just so huge and you really lose a certain feeling of intimacy (yes, there can be intimacy on a cruise ship!). Activities (like anything involving pools... belly flop, etc.) are divided up and not in one place (a size issue). Cruise Director was..... around....... but certainly didn't feel "accessible". Most afternoons the Compass would announce reggae music on the pool deck, however it didn't happen.... and on more than one afternoon. We notice there is not the same amount of bar service wait staff on the pool deck, so you are likely to have to go get your drinks at the bar (I know... boo hoo right?! However, we have noticed this service decline in the last 6 years, so obviously there have been staff cuts.) Most of the bartenders were really excellent. Service decline is also evident in the dining rooms. Excellent staff, however service slower as if there are more tables to be waited on. I will not mention our waiter so as not to get him into trouble, however their day's hours are deplorable. The Maitre D' did not come by after dinner to discuss the agenda for the next day, and there was no real and clear bartending service (like the drink of the evening). We were quite frankly HUGELY disappointed about the food in the Windjammer. Even on the "lessor" RCL ships we have been on, there was a variety of food that changed daily. I don't know if this has changed on all ships, but every afternoon it was mostly the same food choices for lunch, and every evening as well. Cuts are once again evident in the staterooms. Ashford was very nice and did a great job. However, there certainly seems to have been less stateroom attendants in the hallways as on other cruises. We missed daily animals (I know... takes time, but when you have a 4 year old, it's really appreciated! Our first cruise it was nightly). We tried ordering room service (I have a soft spot for the dip) on a variety of different times of days, and it was always at LEAST 30 minutes to an hour to receive; so we only went through with it twice. Previous cruise on Oasis and other ships, it was about 15 to 30 minutes. The Ugly: The pressure to buy, buy, buy and spend, spend, spend. I felt as accosted (albeit in a more nice and classy manner) as I do on the streets of the ports. I have never seen so much paper wasted on advertising sales (uh... Save the Waves?!), voicemail messages, TV messages; and then it got creepy, because it would become targeted to where we were spending our money, like an increase in casino advertising, etc. It really turned us off, and aside from the beverages, we did not spend as much as we would usually have done. I really felt I had bought into some time-share shopping plan of sorts, and not a vacation. It's my vacation, and not a week-long trip to the (expensive) mall. I can easily avoid the port shopping talks, and the port shops, however it was really, really hard to avoid this gigantic marketing campaign. This leads to our issue with the Crown and Anchor Society rewards. No paper coupons anymore, only on SeaPass card. "Up to the passenger" to keep track. This got very confusing; some bars/shops would offer the discount/offer immediately, others wouldn't. We thought some bars didn't honor the rewards. And there's a reduction in benefits. I really didn't need 10% off tux or $5 off bag of laundry. But I did miss the $5 match play at the casino. And then..... your kids can't honor their offers unless you open up the spending on their SeaPass card..... (did you read above? 16 and 4). The last time our daughter's SeaPass card got released (we had said no purchasing, but handed it over to book a shore excursion which automatically and with no notice opened up her purchasing) we received a $200 arcade bill on the last night... oops. So sorry, but there will be no spending privileges on her SeaPass card. And the photo counter won't budge. The reward was purchase one picture full fare, one 50% off; (and $22.50 is a little extreme for one picture to begin with). And if your kids' SeaPass card is not open to purchasing, you will NOT get this reward, (despite "dad" being the one with the credit card who is doing all of the paying). It took 90 minutes of back and forth between Photo counter and Customer Service. They reissued son's card (with purchasing) on the last night, and when it once again didn't work at the photo counter we were then told it took up to 24 hours to get purchasing instated on the card (um.... we were leaving the ship in less than 24 hours?!) Finally, one smart Customer Service agent simply credited our SeaPass account, (was that so hard?) We opted for last off ship (10:45) so we could sleep in before the long travel home. Well, the door knocking began at 8:00 that they had to check the mini bar and the knocks continued (despite the Do Not Disturb) for the duration until someone very angrily told us at 9:45 that it was unacceptable that we were still in our room and we had to get out. Through all the paperwork, I do not see anything that said there was a particular time to be out of the room. Just the 10:45 to get off the ship. We booked our next cruise on the last evening (like we usually have done). The woman was very nice, quoted us for an 11 days cruise for 2016, told us we could have the balcony for the ocean view price, took down the info for the deposit, etc. We received the statement this week, and the cruise is for 10 days and doesn't even go to the same ports! It's a "special" 10 day. In addition, the price (even allowing for Canadian conversion) is 30% more than what she had said, (and that's with 1 full day less!). 30 minutes with RCCL customer service and we now have 2 fully different other rates. We have decided to "jump ship" for a cruise and try NCL. We are receiving a Family Suite for 6, with alcohol packages included for two, purchasing the two others). When we divide the costs by 6, it's going to cost us less than the statement I received just for 4 people with no alcohol included. We might go back to RCCL one day, but will certainly keep an eye on reviews to see if things improve first.   Read Less
Sail Date February 2015
Positive points: * Cabin service was the best we ever had. * Waiters were a little hard to understand at first, but as the week progressed, they showed themselves to be way above average. * Dining room food was above average. * Ice ... Read More
Positive points: * Cabin service was the best we ever had. * Waiters were a little hard to understand at first, but as the week progressed, they showed themselves to be way above average. * Dining room food was above average. * Ice show and water show were very good. * Central Park and Promenade areas are very unique. * Docked everywhere. No tendering. Not-so-Good points: * Path of cruise is bad: only three ports in seven days. Too many "fun days at sea". * We stopped in Jamaica, Caymans ( med emergency ), and Cozumel. Saw the Serenade in each port. Seemed odd. * They wanted $10/day/device for WiFi. Ticks me off to be nickel-dimed after paying $thousands$ for the trip. * CATS was the worst experience ever. Ever. Never seen a show so bad. Wife woke me up, and we walked out after 45 minutes, but a few of our friends made it to intermission. So bad that all week long the entertainers at the other on-board shows joked about it. * The Broadway style revue was passable...at best. * Comedians were good, but their venue is microscopic. * In fact, if you didn't arrive to any show 45 minutes early, you couldn't get seats. 45 minutes?!?! Never experienced that before. * Windjammer Café was like the Oklahoma land rush. Crowded, noisy, no room to sit, lines for everything. * Once you've seen Central Park and the Promenade, then what? Becomes a yawner. * All-in-all, you go once to experience the big ship, but don't need to go twice. Read Less
Sail Date February 2015
I recently sailed on the Oasis of the Seas for the first time. I've been sailing with Carnival for the past ten years because of the price point. However, since Carnival made wholesale changes (Cruise 2.0), I wasn't very happy ... Read More
I recently sailed on the Oasis of the Seas for the first time. I've been sailing with Carnival for the past ten years because of the price point. However, since Carnival made wholesale changes (Cruise 2.0), I wasn't very happy with either the food or the entertainment. Also, it seemed that other cruise lines were way ahead of the game when it came to Ships and what was on them, even though Carnival was coming out with some larger ships. The Oasis of the Seas is a gorgeous ship. The seven different neighborhoods were fun. Central Park was amazing. My stateroom was near Central Park and I enjoyed walking through it to get to the back of the ship and looking at the thousands of plants. Above the park there are balcony staterooms. It hard to believe you're on a ship in the middle of the ocean when you walk through central park. Compared with Carnival, Royal Caribbean has a much more international, more upscale group of guests. With high diving shows, Cirque de Soleil type shows and ice shows, RCCL's entertainment is far superior to Carnival. The food was also superior, but not by that much. RCCL's onboarding process is a breeze. A few days before sailing, I got an automated phone call requesting that I get to the port at 2:45pm, however since I was staying at a hotel and had to check out early, I got to the port at around noon and was on-boarded immediately. On Oasis, you board directly onto the Promenade deck, which is busy with tables set up on each side where the crew sells drink packages, dining packages, etc. There is a Starbucks toward the front of the ship on the Promenade deck, which I really appreciated. My stateroom was ready at 1pm. The My Time dining was a complete disaster and I don't believe they offer it on the Oasis any longer. Although I had reservations, several nights I had to wait quite a while and the maître 'ds were rude for the most part. I was ignored on several occasions while waiting for a table, skipped over so they could seat families and couples. After that, they kept calling out in loud voices that I was a "single". I almost cried I was so embarrassed. Being a single traveler, I was hoping for company during dinner, but for some odd reason, they sat me with other people only on the first night. The rest of the voyage, I was seated alone, even if I was at a table for four. The food was good both in the American Icon dining room and in the buffet on 16. I did not try any of the for fee dining, but I recommend making reservations as all venues were well-attended. Be careful when booking reservations for restaurants that say they are complimentary. Izumi and the Mexican restaurant both say they are free when you book them online, but when I arrived, I was told that they were al la carte and the "free" reservations were so they would know how many people would be there. The prices at Izumi were extravagant. I just don't get the for fee dining on a cruise. Shouldn't the quality of the food be the same across all venues, since you are paying for it? There are plenty of places to get great free food on Oasis, including Central Park, where you can beat the crowds at breakfast and dinner. The Solarium Bistro is free for breakfast and lunch, but has a charge of $20 for dinner. You can also grab a bite for breakfast and lunch at the Wipeout Café. I had breakfast there one morning when the Windjammer was full and the selections were sparse and cold. These venues are less crowded than the Windjammer, however. Personally, I loved the Windjammer. It has great ocean and sports zone views. Any spa is great. However, Carnival has a far superior spa than RCCL. The Thermal Suite on the Oasis is buried deep within the ship on deck 6. It is very dimly lit and small. There are about six heated loungers, two steam rooms and a dry sauna, along with two rain showers. There is a mud bath room and a couple's hot tub. A package for the thermal suite is available for couples which includes a single use of the mud bath and a single use of the hot tub. The area is very small and they only sell thirty spaces for about $99 on the first day of the cruise. Carnival's Thermal suite is huge and faces the ocean. There are many different thermal chambers along with a thalassotherapy pool (a giant mineral hot tub). It's a place you spend all day looking out at the ocean and up at the sky. Otherwise, the gym is great and the rest of the spa is nice. I got sucked in by a very determined aesthetician when I first boarded the ship. She was at a table set up to sell spa services. I went to her for a facial on the second day of the cruise and she was extremely unprofessional, telling me about her love life in detail. When I purchased one of the products she suggested, she kissed me passionately on the mouth. I was so taken aback!! I didn't know what to do, so I did nothing but push her away and act like nothing happened. There was no mistaking that this was something completely inappropriate. I've never experienced such unprofessionalism in all my years of cruising - and I go basically for the spa pampering! It made me so completely uncomfortable. YIKES!! That took a lot from the pleasure of going to the spa. I did not report it because I did not want to be responsible for someone getting fired. Royal Caribbean does not cater to the single traveler at all. Internet was offered for "$10 per day," but only as a double occupancy package. So it wasn't $70 for the entire week, it was $140 even though I was traveling alone. They wouldn't budge on that and suggested I "share it with someone else." Okay, as soon as I meet them in the dining room where I'm kept isolated. Geez. I wasn't the only person traveling alone, but there weren't many of us. Also, as I said, they didn't sit me with anyone in the dining room so I ate alone while reading. I mentioned that the maître Ds were rude, but I can't say enough about the fantastic quality of the service in the dining rooms. The waiters and waitresses were absolutely wonderful. I've never had such excellent service. On Carnival, you could spend two and 1/2 hours in the dining room the service is so slow. On Oasis, the service is fast, thoughtful and friendly. The wait staff was concerned that I was alone and came to talk to me every night. I felt a bit adrift (no pun intended) on the Oasis. There was no central meeting place like on Carnival ships; there are large screens on the Boardwalk, but no movies were shown; no Cruise Director talking to me over the intercom like I was part of a huge vacationing family like on Carnival ships. On RCCL, the single traveler is very much on their own and I really felt it! There were informal singles gatherings, but they were held so late that I never made one. In summary, the Oasis was a beautiful ship and I enjoyed exploring her, the shows were excellent and food were really great, but RCCL really lacks in it's service to single guests and the spa is lacking. The music around the ship wasn't to my taste - it seemed like a ship full of wedding bands. If you're a single cruiser, know that you are completely on your own on RCCL and except for the cabin steward and the people who actually serve the food in the dining rooms, no one cares. Although Carnival is more for "Joe Sixpack," the crew is friendlier and for that matter, so is Joe Sixpack. Not sure I'll be going on another RCCL cruise again. Read Less
Sail Date February 2015
I traveled with my family of 4, including my parents. The service itself at bars were satisfatory, however, at dining rooms we had to wait 15-20 minutes every time we sat down to get water, the people organizing the tables did a bad job ... Read More
I traveled with my family of 4, including my parents. The service itself at bars were satisfatory, however, at dining rooms we had to wait 15-20 minutes every time we sat down to get water, the people organizing the tables did a bad job for not letting the waiters know that we were there. We waited patiently every time but we had better experiences with other cruise lines. Also, they have charged us twice for a package that we did not order. After a month and a half, I still have an additional charge on my credit card statement. I tried contacting customer service but, it seems impossible since we live outside the United States. My family and I have traveled many other times with other cruise lines and we rated their customer service as poor. If you would like better service, look for the restaurants that you have to pay on board. Hopefully they will fix this issue in the near future so that other passengers are not agrrieved as we were. Read Less
Sail Date February 2015
Oasis of the Seas is a truly beautiful ship that I think everyone should experience at least once. I'm going to write a small review for each part of our cruise. The Ship: Oasis is huge and has a lot to take in. There are tons of ... Read More
Oasis of the Seas is a truly beautiful ship that I think everyone should experience at least once. I'm going to write a small review for each part of our cruise. The Ship: Oasis is huge and has a lot to take in. There are tons of activities and many places to hang out so it doesn't seem to be too too crowded. This particular sailing it was sold out and seemed a lot more crowded than the first time we went in May 2014. She is kept very surprisingly clean for how many passengers are on board and how many public areas there are. The Ports: This is where I was really disappointed. We went on the Eastern Itinerary last May (Nassau, St. Thomas, St. Maarten) and Loved every second. I thought Haiti and Jamaica were severely lacking in activities. There wasn't a whole lot to choose from and the prices were ridiculous for what you were getting. Both Haiti and Jamaica were in enclosed areas that are owned by Royal Caribbean. Therefore, there's no way for you to get a deal with a local tourist attraction. Not to mention, Falmouth, Jamaica, is a minimum of a one hour ride to any of the activities. If you have already done Dunns River Falls there really isn't much to do in Jamaica. There isn't even a nearby beach to walk to. Most people go shopping in the immediate area and then crowd into Margaritaville before heading back to the ship. The only port we liked was Mexico and it's because it came with many more options and the freedom to go off on your own. We did a 2 reef catamaran snorkel which was fun and then rented a scooter and found a hidden gem of a beach. That's the only day we actually spent several hours off the ship. Service: On our May sailing we were spoiled rotten. Everyone was so friendly and attentive. We did not meet one unpleasant or unsmiling person. This time, we felt people were bothered when you would ask for drinks. The service in the dining room wasn't nearly as good either. We had to wait in very long lines even though we had a reservation. We usually like to stick with the same waiter but that was impossible. We were section hopping every night and the last night we got stuck at the front and were ignored for 30 minutes before we even got water. We just had the traffic of everyone coming and going from the dining room. We like to get shrimp cocktail every night but we weren't allowed to have it until the 5th night this time. It was the little things that really added up to disappointment. We went to Izumi for lunch and waited over an hour for 2 sushi rolls. When it finally arrived I have to say it really wasn't very good at all. Sabor, on the other hand, had a great lunch at great prices! The Room: We get an interior room as we don't have the money to get something better. It was also kept neat and clean. Never had any issues with noise or anything. We were forward Deck 10 right near the elevators. Activities: If you get bored on a RC Cruise then it's your own fault. There are literally activities all day every day. We spend a lot of our time at Dazzles. We went to the Prohibition Event which was fun. I was hoping there would be more time for dancing but there were contests and things instead. Having to pay an extra $30 when you already have an unlimited beverage package was kind of frustrating though. Embarkation and disembarkation is always a really smooth process. Read Less
Sail Date February 2015
Hi All! Here is my review of our latest cruise, Royal Caribbean’s Oasis of the Seas. As with each cruise, CC can in very handy for me. Oasis is a huge ship and in order to make the most out of this trip, I relied heavily on these boards ... Read More
Hi All! Here is my review of our latest cruise, Royal Caribbean’s Oasis of the Seas. As with each cruise, CC can in very handy for me. Oasis is a huge ship and in order to make the most out of this trip, I relied heavily on these boards and member reviews. So thank you everyone for all of your posts and recommendations!! We booked both flights direct on Southwest, PHL to FLL and back. We pre-paid for our car to be left at PHL Pre-Flight parking for our trip. Even though we live in the Philadelphia area, there was no way I could ask anyone to drive us to the airport so early! Total cost for 8 days was $92. I would definitely recommend this company to anyone going out of PHL and will be keeping them in mind if we ever need this service again. We made reservations at the Hilton Fort Lauderdale Marina for one night. We booked their cruise package: breakfast for two, shuttle service to pier, and our king marina view room for $261. I thought this was a fair deal and was super excited to be so close to the port where the ships come in. On Friday morning, check in at the Southwest terminal was relatively simple aside from my parents over packing their suitcase by 13lbs. We were one hour late taking off because (like most places in the northeastern part of the country) it was snowing outside and the plane had to be de-iced. Once we landed we were able to pick up our luggage very quickly from the carousel. This was our first experience on Southwest and to be honest, it couldn’t have gone any smoother. We took a taxi to the hotel (Hilton Fort Lauderdale Marina) for $25 and arrived within 10 minutes, so not a long drive at all. We ordered lunch and drinks from the Tiki Bar at the hotel; we had the arugula/goat cheese salad, conch fritters, and sliders trio – all where delicious! Around 1pm, our rooms were ready. Our view was stellar! We had a huge balcony and kept our sliding door open the entire stay for the breeze to come through. The bed was comfortable as was the rest of the room. The shower area was seriously lacking though. There was visible mold/cracked caulking and the water pressure was crappy. Thanks to NIKSMOM630 (who did a live Oasis review the week prior) I made reservations for dinner at Bimini Boatyard located just 3 blocks down 17th Street. It took less than 10 minutes to walk to the restaurant from the hotel. This was a great place to have drinks and relax after our busy travel day. The prices are definitely higher than an average restaurant. Some of the items we ate: stone crabs, conch fritters, bacon wrapped scallops, quinoa salad, lobster mac and cheese, swordfish and filet mignon…everything was delicious. We ordered some of their cocktails to get the souvenir glass - Bahama Mamas & Bahamian Relaxers. On embarkation day, DH and I woke up early. We decided to grab the camera and take a walk down the pier to see the ship. We took a few photos and walked around a little – the 17th Street draw bridge is right next to the hotel and is a nice walk if you feel like it. We were some of the first people in line for breakfast and this hotel does it right. I liked the omelet station and DH enjoyed lox on individually wrapped on tiny little spoons. The view of the water is quite nice as well. Sign up for the shuttle begins at 9am and the actually shuttle begins running at 10am. We signed up for the 10:30am shuttle and made it to the pier very quickly. Check in was a breeze, took less than 10 minutes with no lines for security. We waited in the seating area for another 10 minutes until boarding began. Embarkation really could not have been any easy or quicker. Here are some of the highlights (and lowlights) throughout the week: Cabins: Our cabin, 6532, was at the forward of deck 6 right near the spa. We were able to access our rooms at 1pm and our luggage was delivered before dinner. It was a great location for us as the promenade and boardwalk were on 5 and 6. We had the balcony separator opened since my parents were next door to us. The space was very nice and I enjoyed the high tables instead of the smaller ones I’ve seen on other lines. I thought the space was sufficient especially the balcony which we used the most. FOOD: On the embarkation day we made it to the Windjammer before noon and it became very crowded quite quickly. Aside from that time, there wasn’t ever a crowd there when we went. The food all week stayed the same for breakfast and lunch; it was really boring. There were no made to order omelets at the buffet which is something I really look forward to. I found later in the week that omelets were available in the Wipe Out Café, but that didn’t open till 8:30am. The salad selection for lunch was very limited; the toppings were green/red peppers, carrots, one meat (shredded turkey or ham), and onions. The mashed potatoes were good though. We weren’t able to find chicken fingers at all; my DH checked EVERY eatery on board. The food in the Solarium was iffy…the egg whites looked disgusting, like watered down cottage cheese. The blueberry pancakes were so thick so they weren’t cooked inside all the way. I wasn’t impressed with anything but the granola; it was very yummy! We ate at Izumi the first sea day and booked the hibachi lunch. The waitress told us that the cruise line just introduced the hibachi tables so they were still in a trial period. Well I think this option needs to stay!! The chefs were super entertaining, the food was of course delicious, and you get so much for what you pay for. We definitely preferred this hibachi experience over NCL’s Teppanyaki. Izumi doesn’t do any online reservations for lunch so you need to make those once you are on the ship – it fills up quickly! The Hot Dog House was interesting. I enjoyed the Coney Island with my own toppings. I tried the others but that one was my favorite. It would be nice to have trays at this location for people to carry multiple dogs and drinks. Right across the boardwalk is Cups and Scoops. It smells divine in there, but what a drag that they charging $$ for cupcakes and ice cream… Johnny Rockets charges $5.95 per person. We split a classic burger and a grilled chicken club. Neither was anything to write home about…we don’t eat much fast food but decided to give this a try. Well, we’ve tried it and didn’t go back! Too greasy for us... We tried several times to eat lunch at Sabor but it was always closed when we wanted to go. When the ship is in port, many of these places don’t open until 1 or 2pm, and for us that is not lunch time. I would have loved to have tried it but we didn’t get to. To us, the pizza at Sorrento’s was not appealing at all. It looked like frozen mini pizzas that I can buy at home. I was more turned off by the gal working there. I asked her if she knew what time the buffet was open, and I didn’t hear her so I asked again. She eye rolled me and yelled the time. Rude! Chops Steakhouse was by far the best food experience we had all week. Any place that serves bacon as an appetizer is getting a rave review from me! From the bacon, to the colossal shrimp appetizer (think of that scene in Beetlejuice when hands come out of the dinner bowls), crab and fish cake, and truffle corn…this was the best food we’ve eaten from any cruise ship steak house lines. Our waiter Edwin was incredibly charming and attentive; the atmosphere was elegant especially as it became dark out (our table was next to the glass doors and the lights from Central Park shown through the glass). Three of us order the filet mignon and agreed it was at least a $70 steak. The desserts are enormous! We sampled the mud pie, huckleberry cheesecake, and red velvet cake. This is well worth the price for admission and I would recommend to anyone and everyone to treat yourself to this experience. Giovanni’s Table was good, but I feel like it wasn’t as good as people hype it to be. My husband said the cioppino was disappointing (sauce was too thick), but the antipasto platter and scallop appetizers were delicious. I had the caprese salad with balsamic; the capers were crisp and the balsamic was aged perfectly. My steak was luke warm and I chose a sauce to put on top, but I didn’t know they serve it cold. This dinner just didn’t blow my hair back… We pre-paid our gratuities so we had dinner reservations each night in The Grande. It was a little confusing the first day to figure out which line we had to be in just to enter the MDR; Royal should really better organize this system. Our waiter was Victor from Peru – hands down the best waiter we have had on any cruise. He is funny and bright, very attentive and he hustles!! We saw him in port while in Cozumel; he actually left his friends and came over to us to say hello and wish us a good day. He is a real class act! The food in the MDR was fine; any meal where I don’t have to cook and clean dishes gets a star in my book. Some of our favorites: the beef tenderloin, rack of lamb, cesar salad, sliders, pappardelle pasta, the warm mushroom tart (I could have eaten ten of these they were so warm and flaky) and French onion soup. Crowds: We never had an issue with waiting for elevators, maybe that’s because we were so far forward but even at the aft elevators there wasn’t a wait. The buffet wasn’t super crowded (except for the first day) and we had never had long lines waiting to get off of the ship at port. For the shows, everyone shows up 45 minutes before so the area is always crowded. They should allow you to reserve seat online as well as the show times to cut down on the crowd. There are so many pools on this ship it honestly did not seem crowded. We spent the most time at the Solarium pool and didn’t seem to have a problem finding 8 chairs together. The pool there is nice but the bar service is poor. The bar waiter is very slow. I waited about 30 minutes one day for 3 Bahama mamas and one mojito. Shows: We pre-booked all of the shows for after our dining time at 5pm. We purposefully skipped Cats and from what I’ve been told, we didn’t miss anything. Some of our party woke up at intermission and left! I overheard some of the performers one day at rehearsals at the Aqua Theater making fun of the Cats crew…pretty sad when even they think it’s a disaster. The Oasis of Dreams was really fantastic! It was a fun atmosphere, the pace, the diving – very cool! Frozen in Time was OK – I think it needs a revamp to be a little more modern. It was cute how they pulled some kids into the show. I missed the Comedy Show because I didn’t feel well. I didn’t want to stay in the room and walk out in the middle of the comedian’s routine and risk getting heckled. Good thing I left beforehand because we found out that a woman with a broken ankle DID leave in the middle of the show and the performer talked a lot of smack after she left. Come Fly With Me had some really high points and some very low points. The trapeze artists and strength performers are incredible, but some of the music was out dated and sleepy. Again, I think this could be revamped. Ports: Labadee was a nice surprise for us. We first visited in 2002 so it has definitely changed for the better. A few in our party did the Dragon’s Breathe Zip Line and really enjoyed it. For $100 a person, the cruise line is making a mint! We got off the ship early and a wonderful local gentleman set up come chairs for us under a shady coconut grove. It was the best was to spend a Monday morning!! We watched the zip liners, enjoyed the breeze and local music. I think Labadee is great because you can do nothing at all (like us) or explore the area in comfort. We didn’t eat the BBQ lunch, but instead had lunch on the ship. Falmouth, Jamaica was a nice surprise. The port is fenced in and there is a square with shopping, restaurants, and tour operators. Everyone goes to Margaritaville and it gets very crowded! We spent the day walking around and shopping. No one was pushy and it was a very clean, comfortable area to just sit, grab a drink, and people watch. You can barter with the shopping so don’t just pay what they ask. Our third (an unexpected stop) was Grand Cayman. Around 2:45AM there was a triple alpha call over the ship’s PA. I thought I was dreaming, but by morning we could see Georgetown coming into view. No official announcement was made, but there was talk of a gentleman that had a medical emergency in the middle of the night. He and his family were evacuated from the ship in Georgetown along with their entire luggage. We could see and hear the ambulance on shore. Whoever the man is, we hope you are well and pulled through!! Cozumel, Mexico was our final stop. We opted for the Dolphin Encounter at Chankanaab Park. The whole trip from port to park was very organized; we were in our van and to the park within 15 minutes. Once we arrived we realized how large Chankanaab is. There are a few beaches, pools, swim up bars, snorkeling areas, restaurants, zip line, and ropes course. We loved the encounter with our new friend, Leya – she was so beautiful! We also watched the sea lion show and had a few laughs. We ate at one of the restaurants and enjoyed the authentic food. All the drinks were bottled and sealed. We had no issues eating there except the mariachi players were a little bold asking for tips! If you decide to book this excursion, take some advice and go early. Not only does it get very warm, but with Cozumel being able to support up to 6 cruise ships, it can be very crowded! When we left around 2pm, there were large buses bringing in more passengers. Ship: Central Park was magical at night! There were violinists playing and the lights are a nice tough. One night we sat at the high top table and took it all in. I rode the carousel on the Boardwalk twice and we checked out some of the shops. On many days there was construction being done in that area so some spots were closed down and you had to walk around cords or tools. We enjoyed mini-golf, DH rode the zip line, and we had fun watching the other passengers on the Flowriders. The Flowrider staff was very interactive and it was fun to cheer people on! We did try our hand at the casino. We enjoyed the Deal or No Deal game. I won $20 on roulette then I cashed out. I left on top! The drinks on this ship were way more expensive than I remember mixed drinks being on RC. I haven’t cruise this line in a few years, but boy did our wallet feel empty. I ordered three Bahama Mamas at the Solarium bar and it was $40!! When it was the Drink of the Day it only cost $7.95. What’s wrong with this picture?? Disembarkation: We opted to leave early and carry our luggage off the ship. At 8am, the line for customs was over an hour long. There were only 2 customs officers working…for a ship containing thousands of people! I hope they added more as the day went on! We took a taxi to the airport and hung out at the Southwest terminal until our flight home. We were happy to be home but sad to see 10 inches of fresh snow Overall: We never felt bored on this ship. There was always something to do, or a place you could go and have a drink, relax and enjoy your surroundings. It was the most modern ship design wise that we have ever sailed on. I didn’t mind the mega-ship feel but I feel like we were ‘nickel and dimed’ for things that should have been included. Again I’m not sure if this is Royal or because of the size of this ship. Bottom line - there really is nothing like a cruise ship vacation to help you unplug and detach from the rest of the world…if only for a few days!! Read Less
Sail Date February 2015
First off, the ship was beautiful and huge. The food was awesome, no complaints there. Going through cruise port/customs was relatively fast (although we got there around 11:30am). Not sure if later arrivals would see more of a crowd. Now ... Read More
First off, the ship was beautiful and huge. The food was awesome, no complaints there. Going through cruise port/customs was relatively fast (although we got there around 11:30am). Not sure if later arrivals would see more of a crowd. Now for the negatives...IF YOU DON'T RESERVE FOR A SHOW, YOU MIGHT NOT BE ABLE TO SEE THEM!! This was quite different then our past cruises, where you had a show every night, either before or after dinner. On this ship, you had to reserve for about 5-6 shows ahead of time and the times were all over the place. Luckily i did reserve, but we had a show on the first night on board. And after a LONG day at the airport/transferring to ship/getting settled in, we had to watch a show at 10:45pm. Not good. Also, since there were only about 5-6 shows, for a 7 night cruise, there were nights where we had no show to go to. This goes away from traditional cruises of the past. A big let down in my opinion. Another gripe I had was the crowds at the Windjammer at breakfast and lunch. Definitely not big enough to hold the amount of guests they had. At times, we waited in line before being able to enter and find a empty seat. And lastly, back the shows, CATS was one of the shows and it was not for your every day cruiser. Not great...just my thoughts. Read Less
Sail Date March 2015
I was so looking forward to experiencing the "Oasis" but would not cruise on a large ship again. As with all my previous 8 RC cruises, food was excellent in the main dining room, however, not so much in the Windjammer! On this ... Read More
I was so looking forward to experiencing the "Oasis" but would not cruise on a large ship again. As with all my previous 8 RC cruises, food was excellent in the main dining room, however, not so much in the Windjammer! On this ship the Windjammer was half the size and about half the selection of food. I am assuming the reason being is that the Oasis has so many other places to choose from for meals, but I for one miss the Windjammer I remember from the smaller ships. Another contention was the entertainment on this ship. I enjoy having a show to go to every night, not so much on this ship. You must reserve these prior to boarding and the comedy show I never got to see because it was all booked and it was in a small area that held only about 50 people, "really", on a ship that holds 5,400!! Also, not enough game shows/trivia, which I enjoy. The bathroom in my cabin was also smaller than on other ships! Stateroom attendant was exceptional as was the wait staff in the dining room. This ship was just not my cup of tea! Back to the smaller ships for this girl! Read Less
Sail Date March 2015
First the exception. The Crown Lounge has been lost to suites. So, if you enjoyed leaving ports or arriving at ports or having an after meal drink with a great view, you are now out of luck. As far as I am concerned this ship is off my ... Read More
First the exception. The Crown Lounge has been lost to suites. So, if you enjoyed leaving ports or arriving at ports or having an after meal drink with a great view, you are now out of luck. As far as I am concerned this ship is off my list for future cruises because of the loss of this feature. I sincerely hope that this is not carried over to the smaller class ships. Because this cruise was the week before Holy Week, there were lots of families and over 6K passengers. Evening meals were a bit slow but the food was good as usual. Had a balcony cabin on deck 9 which was as described and kept clean. It was also nice to walk down one deck and walk through Central Park when going from the front to back of the ship. There was an issue with the elevators that needed attention. When arriving they should chime, show a red or green light and direction arrows light up. There seemed to be an issue on each of the major decks (esp. aft) with some elevators that did not chime to draw your attention, or light up or the arrows showing direction did not light up. There were times with an elevator would stop but no chime and by the time you saw the light at the end of the elevator bank you could not get to the elevator before the door closed and it left. This was frustrating. The entertainment possibilities were very good and most enjoyable. There was some unexplained delay with disembarkation. When our group was called there was a line that stretched from the middle of the ship forward and through the theatre and then back to the middle of the ship on the other side to exit. It took an hour of standing in line to get off the ship. Read Less
Sail Date March 2015
Firstly, I would like to write the positive things we experienced on our cruise. The cabin crew people, dining staff, restaurant operations people, the activities and service people were all very attentive and willing to make our cruise ... Read More
Firstly, I would like to write the positive things we experienced on our cruise. The cabin crew people, dining staff, restaurant operations people, the activities and service people were all very attentive and willing to make our cruise the best it could be. Restaurant Operations man, Glenn Dias stopped by each table in his assigned area every evening and asked if there was anything he could do and also inquired about any concerns or complaints we may have had. Unfortunately we found the food choices and quality substandard on any of our 3 previous cruises. I would compare the food to Applebee's and not a fine restaurant. One evening I ordered the duck and I wanted it to be cooked medium rare. My waiter said it is only served one way. The way I received it was overcooked and hard. Another evening my wife and I wanted the lobster tails and they said we could have all we wanted. My wife's was mushy and mine was rubbery. We refused when they asked if we wanted more. Our room was cleaned twice a day by a very polite and responsible woman. She asked if there was anything else we required. We did not have to ask for anything since she did such an outstanding job. The ship was simply too large for us. The ship does have a lot to offer and I want to give them positive feedback for everything we liked. Our cabin was well-equipped and there are many cabinets to store your personal items in every available nook and cranny. The bathroom were quite tight and my elbows rubbed the glass walls in the shower. I do not know how a large person can possibly use the showers or the toilet. The dining rooms were not as nicely appointed as our previous cruises on Carnival Valor or Holland America's- Zuiderdam or Westerdam. Those ships were very well lit and they tried to sit as many as possible close enough to the windows to have a nice view. Our dining hall on Oasis had curtains all over and we were continually stuck back in a corner. If you go on this ship make sure you do not choose My Time Dining. You will be subjected to waiting in line for 45 minutes or more or you may even be sent to another dining hall. The dining menus are not nearly as inviting as they are on Holland America or Carnival. Plan on receiving a 3 course meal as opposed to a 5 course meal on Holland America or Carnival. If you wish to go on an excursion or attend a show onboard, be sure to do it weeks or months in advance of your cruise or you may be left out. Our cruise was March 21st and I booked my excursions in early February and there were several already filled up. I did not realize the shows would be filled up in advance. We were only able to get into two shows since all the rest were booked for the entire cruise. The shows we did see were spectacular and well worth your time. The performers were professionals and you could not see a better performance on Broadway. I blame some of our disappointment on my ignorance of how quickly things get booked. I know now that we do not wish to go on a big ship again. The ship has 16 pools and you would think that every one could find a spot they would enjoy. There are plenty of chaise lounges and chairs available. On days that we were cruising and not stopping at an island we went to the pool. They had a volleyball tournament in one of the pools and lowered the depth to 2 feet. After the tournament was over they left the net up and the pool was invaded by about 30 kids who proceeded to splash and jump and dive and scream. This violates the rules which are clearly posted on each pool. Not one time did any of the ship's crew try to stop these kids from their wild and dangerous actions. Any adults that were trying to relax in that area were forced to leave and try to find some solitude. Unfortunately the kids even invaded the Solarium area which is supposed to be Adults Only. This was not the case. The ships offers an entire pool for kids yet there were few that stayed there. Apparently their parents don't know or understand the rules and did nothing to control their behavior. We made the mistake of cruising during spring break but it was the 14 and under kids who caused all the problems. There were 1200 kids on this cruise and that was no vacation for any adults who were trying to vacation. Plan on spending and 18% gratuity on anything extra you made purchase on the ship. If you go to the bar to get yourself a beer add 18% t that. Really??? All the bartender did was pop the cap and hand me the beer. Everything is ala carte. If you drink a lot of water or soda buy the drink plan and save. If you like alcoholic beverages, buy a plan that fits your needs and save. It is still not cheap but at least you can save a bundle. It is a nice ship but it has it's issues so please take heed to what I have said. Read Less
Sail Date March 2015
This was our third RCL cruise, and second on Oasis. The good: Embarkation was a breeze. Very professional. Entertainment was excellent. Cabin was excellent. Staff is friendly and helpful. The not so good: Food quality has ... Read More
This was our third RCL cruise, and second on Oasis. The good: Embarkation was a breeze. Very professional. Entertainment was excellent. Cabin was excellent. Staff is friendly and helpful. The not so good: Food quality has gone downhill in the two years since we last cruised on Oasis. Bland, repetitious, and boring. Windjammer especially has declined significantly. Elevators were a constant problem - so we took stairs a lot. Good exercise. Disembarkation was a zoo. Two years ago it was easy and fast. Now it's a two hour process. Definite need for more enrichment/classes. Shops have poor assortment, quality, and lack necessary sizes. Read Less
Sail Date March 2015
Let me begin by saying I was so excited for this trip as it was my first RC cruise and I had very high expectations being that it was the Oasis of the Seas but I was not wowed at the outcome. Ship arrival: We drove down the night before ... Read More
Let me begin by saying I was so excited for this trip as it was my first RC cruise and I had very high expectations being that it was the Oasis of the Seas but I was not wowed at the outcome. Ship arrival: We drove down the night before and spent the night at a hotel about an hour outside Ft Lauderdale since the last cruise we ended up not being able to find a hotel until late outside Miami and it was terrible.Call ahead to see if there is room as we again ran into an issue b/c there was a baseball tournament in town and lots of the hotels for 4 exits were booked solid. We had no problem finding the Port or parking which was a plus. The baggage staff was not helpful and wouldn't even touch the bags to load until we tipped him which got me upset right off the start. Lines to check in were VERY long. First you go through an ID check just to get into the main check in lines. We waited about 40 min to get our ID's checked and to go through metal detectors, then we were moved into waiting lines for official check in. These lines were long and people kept cutting each other off when an opening became available. My one daughter had a spelling error in her name which the travel agent assured us was fixed, not. This caused a huge delay in getting her a new card and then it never worked so we ended up waiting in line on board to get it fixed again. Rooms: We had 2 ocean view rooms and 3 inside rooms. All were very nice, clean and had plenty of storage. Bathrooms were well lit and lots of mirror space. Beds were VERY comfortable (as my husband learned and took advantage of). Room staff was in the hallways introducing themselves and making everyone welcome. On board: After dropping our carry ons in the rooms we headed out to explore. The ship gives great first impressions and we were wowed from the start. Central Park in itself is amazing and definitely a favorite hang out place (when you can find a seat), the promenade is impressive but stays busy and the shops were overpriced. BRING LANYARDS for your pass card as it will be the first purchase you make if you don't. You need these everywhere you go. The solarium was beautiful but as we found out later in the week, the no under 16 rule was not enforced and there were teens constantly walking through as well as kids with their parents. The Casino was fully operational from the start but the smoke smell was terrible even if you just passed through. The boardwalk was really cool with a rock wall, carousel, arcade, and water show. Our show was cancelled halfway through due to weather but what we saw was impressive. Our initial walk through was made in awe of this floating city. There are lots of pools (incl great kids pool) but on this size ship, seats fill quickly and if you want a seat you need to get out there early. There is no room in between chairs and forget leaving if you want to keep your spot. Dining: There are plenty of dining options on board the Oasis if you want to venture out. Since our group was so large, we stuck to the free options. The Windjammer was the go to place for breakfast, it was the same every morning and kind of boring but you won't go away hungry. The kids survived on pizza from Sorrento's for lunch (nothing impressive and slices are small but you can have unlimited amounts) and Wipe Out Cafe for burgers which is right by the mini golf, table tennis and basketball courts so it was easy access. I enjoyed the Park Cafe. You can build your own salad, get panini's, salad sandwiched and drinks. As a vegetarian, this was my go to place for lunches since it was easy to bring anywhere on the ship and meet up with the others. Boardwalk Dog house was also a favorite of the kids since it was on the Boardwalk and near the rock wall and arcade. Cafe Promenade had sandwiches but they weren't anything great and we didn't go back more than twice. Frozen yogurt up on the pool side was nice but it was very runny since the machine was constantly busy. Lines in the afternoon for any of these places were not too bad but the staff wasn't overly friendly and seating was extremely hard to find. We made reservations 2x at the SILK dining room and were surprised that the reservation lines were as long as the non reservation lines. Both times were had to wait to be seated and the dinner took over 3 hrs to complete. Our waiter Ajay was great but half of our party left the first night in order to make a 10:45 show (reservation was at 8:30). Food wasn't overly impressive except for the creme' brulee which was amazing. We were disappointed that, unless you had a drink package, only water or coffee was included with meals. Shows: Let me begin by saying that I did read the reviews of the shows before I went and decided to see for myself. The first show was CATS. It was terrible. Within the first 15 min, people were asleep, walking out and my party was begging to leave. At intermission, people couldn't get out of there fast enough and I didn't see anyone returning for the second half. You would think that RC would read these reviews and have canceled it a long time ago. The second show was the water show. This started our really cool but was cancelled due to weather. What we saw was great and they were supposed to reschedule but we were never notified of the rescheduled time. Also, they didn't check reservations, they just scanned cards as you walked into the seating which ended with tons of people standing who had reservations. People were saving seats and, even after the show started, wouldn't give up their saved seats to others who were standing. The third show was Frozen in Time ice show. We were late due to dinner running 3 hours so we had standing room only even though we had reservations. The show was okay but not impressive. The skaters for the most part were good but one of the main characters kept tripping and missing his mark. It wasn't a long show which was good since it was late at night and the kids were tired. The last was the aerial show. Honestly, we missed this one since it came at 10:30 on the day we were in Cozumel. We were so exhausted and based on previous shows, I didn't feel like we were going to miss much. Be aware that in order to get seating, you need to arrive at least 45 min before the show. If you are late, you will be standing regardless of reservations. Ports/Shopping: In a nutshell, if you aren't going to pay for an excursion and you don't want to shop or sit at the beach, DON'T GET OFF THE BOAT. Labadee, Haiti was our first stop and it was beautiful but the only thing to do if you didn't buy an excursion was to sit at the beach or go shopping in the market. If you go to the beach, BRING WATER SHOES. The beach was rocky and the coral very rough. Your feet will get cut up without the shoes. Also, seating is a premium so get off early if you want to claim a spot on the beach. If you go to the market, be aware that you will get hassled and mobbed by locals trying to get you to buy crafts. Most guests found out the hard way and got taken for a lot of money just to get away from the market. We decided to go back to the ship early to take advantage of the empty pools on board and we were glad we did as it poured after we boarded and sent everyone on land scrambling to get back to the ship. Falmouth, Jamaica was the second stop. Unless you have purchased an excursion, there is nothing to do but shop. There are no beaches and the entire area is gated off from the local community. If you venture past the gates be sure to travel in groups as we were approached to buy drugs immediately past the gates and harassed to take cabs to other areas. We did not feel safe so we returned to the gated area immediately. We had planned to take a cab to the falls and tour the island a little on our own but the falls were over 1.5 hrs away and everything else was just as far. I did shop extensively at DIAMONDS INTERNATIONAL as I had sat through 2 on board shopping lectures but that was an ordeal in itself. They didn't know what the special "beads" meant that we were told to wear as priority shoppers. The premium business cards to get the "best deal" were ignored. The discount coupons that were were told to hand to the sales people after we got our "best deal" to get a bigger discount, we were told they didn't accept b/c they couldn't take any more money off. When I told them I had decided not to buy the loose diamond they were pushing b/c it was more than I wanted to spend (I gave him my limit multiple times), the salesman became very rude and made nasty comments even though I was still purchasing a large sum of jewelry. I should have walked away but I didn't and that was my fault. (see my continued review under Cosumel) The rest of the marketplace was nice and they weren't pushy like in Haiti. We were disappointed though that we were unable to venture out to explore the island any further on our own. Cozumel, Mexico: This was our last stop and by far the best. NOTE: Wait to purchase anything other than cheap souvenirs in the other ports as the best deals were in Mexico and you can buy a lot more for your money and the people were ready to deal. We left the ship and took a cab to the main shopping area. The cabs are EVERYWHERE and the drivers were very friendly and reasonable. We shopped and picked up our free charms for our bracelets. Shopping was great and I really wish I would have waited to buy everything here. After my disaster with DI in Jamaica, I went to the DI in Cozumel to get my purchase straightened out (as directed by the on RC board shopping rep Jenna) The manager assured me I got the "best deal" but still could not accept the discounted vouchers we received on board which were supposed to be guaranteed. **Don't bother with these shopping lectures as you will waste your time and the rep can't follow through with promises for special deals even though I'm sure she is getting a good cut from the referrals. **ALSO, any big purchases made in Mexico we were told we could apply for the cash back program through the Mexican gov't. Participating stores can get you 8% cash back which will be debited to your card from the gov't after your purchase is verified. It is a promotional program to encourage purchases in Mexico. This would have been REALLY nice to know from our RC shopping rep as I could have gotten over $300 back for my purchases if I had made them in Mexico instead of Jamaica. I really feel like if RC has a shopping rep, they should give you this info since your experience is a direct reflection on their cruiseline. We were able to rent a cab to take us to the Mayan Ruins and the Cozumel Museum (a great hidden treasure). The cab charged us $80 total to take 4 of us to these places and waited at each place while we toured them. Our driver gave us lots of local info and was super nice. We spent at least 3 hours touring which was a super deal for the money and we got to see the real areas of Cozumel not just the tourist areas. I would go back here again without a doubt. Excursions: The only one we purchased was a sting ray experience in Cozumel which was scheduled to be 3 hrs and turned out to be a 30 min time with actual sting rays. Most of the rays were deep in the water so the younger kids couldn't swim down to see them and the one they used as the "experience" was passed for 10 min around to all the people who signed up and then the rest of time they were told to stay at the beach or they could go see the parrot inside. The kids were really disappointed. Children's clubs: To keep it simple, the teens had lots of activities going on and they made friends to hang with quickly. The activities were age appropriate and they freely participated. The middle age group 9-11 was not as good. We couldn't get the kids to stay b/c they were either bored or the other kids in the group were making the activities too loud or too aggressive. Our 10 and 11 year old begged us to let them do their own thing and not stay in the program. From what I saw of the younger kids programs, they kept them busy and they had a great time. We brought 2 sets of walkie-talkies and let the kids venture out in pairs and check in frequently. They were able to see and do more and they enjoyed setting their own activities. Nightlife: The lounges were busy ever night but we thoroughly enjoyed Dazzles the best. The band was great and the DJ was too. We had fun singing to the 80's and just being silly on the dance floor. We spent most evenings here and had a great time. Extras: We didn't buy the drink passes up front and we were glad. Each day they discounted them a little more and we ended up buying it halfway through for $175 (all inclusive pkg) The soda lines were always long and the machines were hard to find. Wait staff was scarce so if you wanted a drink you had to go get it yourself including the lounges. You can bring water bottles and fill them in the Windjammer or Cafe's. We did this so the kids didn't get dehydrated at the pool and so they didn't drink soda all day. The internet package was $10 per day PER device. We didn't purchase it thinking we would wait until we were in port but those we talked to said that it was very slow and the signal wasn't great. (DI in Jamaica and Cozumel have free wifi, Margaritaville in both ports also have it if you make a purchase) We never got to play mini golf as it stayed busy all day long and so did the rock wall. I regret not getting the kids on the Flowrider but we couldn't find out any info other than lessons which were expensive. It is FREE and you call for a time but we found this out too late. If you want to do the ice skating on board, be sure to pack jeans and socks as they are required. BINGO was $45 to play (way more expensive than Princess CL) and it was held at different locations on the boat. Children were permitted to play and it was distracting as they called out multiple times incorrectly. Disembarking: We chose early walk off as we had a long drive ahead of us and we were hoping to leave quickly. By 7:00 the lines for customs was over an hour long. There were only 3 agents for the hundreds lined up in the luggage claim warehouse. When you have thousands on board, you would think there would be more agents. Other than the wait, it was relatively uneventful. Parking was close and it was easy to exit the port. NOTE: it is $12 per day to park so be prepared for that additional charge as you leave the port. Summary: RCL set a record the week we were on board with the highest amount of guests and personnel on board at one time. Over 8,000! This was a huge factor when it came to the lines for dining, activities and I believe the lack of service. It was hard to find a seat at the pool, at dinner, at shows and for activities and staff was not helpful in enforcing rules on saving seats or on crowd control. I wish we could have really experienced the places we went a little more and not been restricted to the cruise line confines. The only comparison I have was to Princess cruises which was a smaller ship but the wait staff didn't have automatic gratuity so they worked for their tips and it showed. Overall, the ship was amazing but I think it was too big to accommodate the amount of people that were on it. I definitely will think twice about RC. The only saving grace was the people we met and the time we had with family. It was relaxing but for the price, I can relax just as much in an all inclusive resort. I felt "nickeled and dimed" a lot and there is only so much on board shopping a person can do. I hope someone benefits from this LONG review. I just wanted to give as much info as possible. Read Less
Sail Date March 2015
While the Oasis is truly a beautiful ship, we won't do a return voyage. The facilities are lovely, the shows are great. This ship is good for families and large groups. However, if you want better service and great food, this ship is ... Read More
While the Oasis is truly a beautiful ship, we won't do a return voyage. The facilities are lovely, the shows are great. This ship is good for families and large groups. However, if you want better service and great food, this ship is lacking. We ate one time at a specialty restaurant which was excellent, but the food in the regular dining rooms was adequate. Our My Time Doning experience was pretty bad. Our steward was wonderful and really no major complaints of the service in the dining room when we finally got seated, but it's not what we've been used to traveling on Celebrity. The Diamond Club was very good. Read Less
Sail Date March 2015
Summary: I have been on 6 cruises, all on Royal Caribbean. This was our second time on Oasis of the Seas. Our first cruise was just ok, as well as this second one. We only did it a second time because other family members wanted to ... Read More
Summary: I have been on 6 cruises, all on Royal Caribbean. This was our second time on Oasis of the Seas. Our first cruise was just ok, as well as this second one. We only did it a second time because other family members wanted to cruise on it and it was cheaper than Allure of the Seas. I have been loyal to RC, but I will not cruise on Oasis or Allure again for a while. Overall, the cruise was still a nice get away and we enjoyed our balcony. It's always nice to have a time when you don't have to worry about cooking, cleaning, and working, so it was a nice vacation. The Oasis on spring break this year did not live up to RC's Gold Standard experience. There was a record 8,000 passengers plus crew on this sailing and for the first time, it felt over crowded. On smaller ships, RC has been really good at providing exceptional service and attentiveness, but I think there are just too many people on board and the ship is too big for RC to pay close attention to details or those little things that make their guests feel special. Embarkation: Embarkation was event free. We drove our car to the port and arrived around 1:00pm. We dropped our bags off and found a close park right across from the terminal. We waited in line to get our SeaPass cards for about 6 min. It took our entire group of 6 about 10 min to check in as everyone had completed the check-in online. Once we had our SeaPass cards, we registered our 11 year old traveling with us and boarded the ship. I think we were on the ship by 1:45pm. Dining: We chose traditional dining at 6:00pm, which was excellent. On our previous cruise on Oasis we had MyTime dining and hated it. We enjoy traditional because we like to have the same dining staff every night. It allows you to get to know your waitstaff and they get to know you. Also, with early seating, we never had to wait to sit down. Our table was always ready for us. The food in the main dining room for dinner was good, but we didn't know what we were missing until we went to Chops Grille one evening. Chops Grille was excellent from the beginning until the end. The food was absolutely delicious! Even our 11 year old tried the scallops, which she didn't think she would like, but she ate every bite. An evening at a Specialty Restaurant was included in our package and it was well worth it. If I could afford it, I would eat at a specialty restaurant every night. Windjammer is too crowded. Skip it. We went to the dining room for lunch and the Park Cafe for breakfast and lunch. We also had breakfast in the Solarium Cafe and on the last morning before getting off we had breakfast at the Wipeout Cafe. Not bad for regular breakfast of eggs, hash browns, bacon, and toast or waffles. I think they were also making omelettes to order. Entertainment: CATS was horrible. I was looking forward to seeing this show as it has won numerous awards. I thought it was going to be a musical with speaking parts mixed with singing like Chicago or Hairspray, but it was more like an Opera (I think as I've never been to an Opera), because all they did was sing. I had know idea what was happening in the show. Our entire party fell asleep during the first half and we left at intermission and did not return. We skipped Come Fly with Me because we had seen it on the last cruise. The ice show was enjoyable. It seemed to have some different features than it did on the last cruise. MO5IAC was EXCELLENT! This was the best show of the cruise. These guys played all of the instruments on their songs using their mouths. No physical instruments and they were awesome. I couldn't believe they were making such realistic sounds with just their mouths. The water and diving show was entertaining. We had seen it before. I think we watched only 1 parade on the promenade. There didn't seem to be very much entertainment on the promenade this cruise. We didn't see the cruise director very much at all. Last cruise we saw Ricky Mathews everywhere and he was entertaining wherever he was. We missed him this cruise. The Quest game was kind of boring this year and we skipped the Love and Marriage show. It looked boring on the tv too. Excursions: In Labadee, we rode the rollercoaster which was fun. I was glad that I could control the speed of my coaster car. I actually wanted to go faster than I thought I would. We should have paid to go more than once. After the coaster, we had lunch, got hounded to buy stuff in the market, and then got back on the ship. We did everything we wanted to do during the brief time that the rain stopped. In Jamaica, we took an excursion to climb the Dunn's River Falls. We had a flat tire on the way to the falls and we stood along the highway for about 30 minutes while the driver, my husband and another passenger, along with other drivers who stopped to assist, changed the tire. While we were waiting we realized other tires didn't have much tread either, so we were nervous about this shuttle bus. We finally reached the falls and it was so crowded. I think their were 4 ships in port that day, plus remember, it was spring break. They had all of the ship tours plus all of the people who just showed up on their own in the same lines waiting for tour guides to take them up the mountain. Our tour guide had to kind of push us up to the front of the line and we our tour ended up getting separated. We waiting for about 30 min before we began climbing. The climb was a lot easier than I thought it was going to be. It was slippery in some places and all of the teenagers in our group, helped me the 46 year old lady up the falls. They were awesome. We met some very nice people on this climb and makes you remember that people are basically good in this world. After the climb, we stopped for Jerk Chicken and it was delicious. I recommend this tour, but even though we booked through RC, the shuttle bus was not in good condition. Cozumel: The best stop on our cruise. We booked an excursion to Playa Mia and had a blast. Our 11 year old was all over the place, as was I, trying to keep up with her. We rode on pedal boats, played in the pool, I went down the water slide, and I even walked through the kiddie pool to get sprayed by all of the toys. All non motor sports were included in our excursion. They had an open bar, so there was plenty to drink. My husband didn't have a shortage of beer and we had plenty of mixed drinks made to order. I did make sure the ice was filtered. No problems. No one got sick. Lunch was also included and it was good. Everyone found something that they liked. Our bus driver Jose was very friendly. Shopping at the end was fun too. Vendors were not too pushy and they were willing to make a deal. We didn't visit Margaritaville, but those who did seemed as if they were having a good time. Adventure Ocean - Voyagers - 9 - 11 Our young traveler made some nice friends and participated in the talent show. When she got tired of hanging around the adults she was eager to go to her place. I even tried to watch her participate in the activities, but I received the hand wave to go away. Elevators - Very slow. Guest Services - Extremely long wait times. Poolside Service - Non-existent. Finding a chair on the pool deck - Painful Automatic Tips - Hated it. I would rather give more to those who go above and beyond. I held back at the end because I felt that I had already tipped everyone. Drink Prices - Outrageous. Just be prepared to pay too much. $12 per mixed drink and $11 for a glass of Champagne and Cranberry Juice. Plus add 15% gratuity to each drink. Conclusion: If you want to feel pampered and appreciated by the crew, then book a smaller ship. At least, I hope RC is still providing great customer service on the smaller ships. Our next cruise will be on a smaller RC ship or a different cruise line. We will give RC one more time to keep our loyalty. Read Less
Sail Date March 2015
My wife and I have taken over 35 cruises, mostly with Celebrity (17 trips). The ship is beautiful and The staff is mostly friendly and accommodating, but no past cruise has been more disappointing than this experience. The Oasis has a ... Read More
My wife and I have taken over 35 cruises, mostly with Celebrity (17 trips). The ship is beautiful and The staff is mostly friendly and accommodating, but no past cruise has been more disappointing than this experience. The Oasis has a relations desk that is too small for the passenger capacity and was never fully manned. My wait times ranged from 30 to 70 minutes (only 3 computers staffed) for the first two days to 10 minutes mid week. Rules for kid participation in activities are too strict and do not consider age. My grandson missed height requirements for wave board by 0.50" although there were younger taller kids participating. He was three pounds too light for zip line but younger heavier kids were allowed. He was allowed on the rock wall but his mother had a drink in her hand which significantly delayed the process because I had to be summoned as an alternate co-parent. We purchased a junior suite, but were not allowed access to suite areas or boarding or disembarkation suite lines. This would have been okay if we had been made aware before the purchase. We are totally POed by this part of the experience. Although the dealers and staff are great, our casino experience was disappointing. I have played in casinos all over the world, both on shore and at sea. Never have I seen even odds on a crap table. Blackjack dealers hit soft 17s. Aces could only be split once. These rules all favor the house and serious gamblers recognize this and will rarely play seriously with this casino. The wifi system encounter was the best ever for us on a ship with consistent fast access and operating speeds. However it was down for most of one day. An overall improvement would be to have a fast and affordable cell phone service added. These two services would attract more business type travelers. The food was just generally okay and the service lacked the excellence as previously experienced with Celebrity. One bright spot was the excellent food and service in Chops on our last evening on board. Although the Oasis is a large and beautiful ship, it lacks the capability of providing a wonderful and rewarding experience for the seasoned and well traveled. There are too few service personnel employed and too many guest for the facility provided. Read Less
Sail Date April 2015
The ship is what you would expect it to be - enormous, grand and beautiful. There are myriad of options in regards to activities for all ages. We sailed during the Easter weekend and the ship was at capacity. The only time it felt crowded ... Read More
The ship is what you would expect it to be - enormous, grand and beautiful. There are myriad of options in regards to activities for all ages. We sailed during the Easter weekend and the ship was at capacity. The only time it felt crowded was on the first day and sea days. My kids ages 4 & 8 thoroughly enjoyed the kids clubs. They easily made friends and wanted to go back many times to meet up with their friends. Shows were spectacular and our kids enjoyed all the shows they went to - diving show, Come Fly with Me, Frozen in Time to name a few. We did not see Cats as we've seen it before. We had a Boardwalk Balcony and enjoyed it, but in the future we would book our traditional oceanview balcony cabin. I must admit that some nights, it was quite loud to where we were but that is to be expected. Kids still slept through the night and were not woken up by the noise. Cabin was a bit smaller than we are normally used to but had ample storage space. Vanessa, our stateroom attendant was always quick to clean and always courteous. We dined at 150 Park Central, Giovanni's and Chop's Grill. 150 Park Central had average food but their martini was superb. Giovanni's - the food was excellent but the ambiance and service was lacking. The waiter took it upon himself to order pizzas for our kids and did not offer the kids menu. After I had asked for the kids menu, and ordered fish and chips for my son, I asked about the tartar sauce which is included per the menu. But he looked confused and mumbled something and gave me mayonnaise instead. It was really loud at the restaurant, hard to talk to even the person sitting beside you. I've been to Giovanni's before at Serenade of the Seas and it was a very different experience. Aside from that, their tiramisu was excellent and so were all the dishes that were served to us. We did the kitchen tour & lunch option for Chops Grill, which was offered I believe on the last day. Kitchen tour was very informative and it was really neat to see what the kitchen looked like. Food at Chops was okay. I would recommend the steak over the fish that was offered on the menu. My husband asked if he can have ice cream for dessert and they said it wasn't available - I find this surprising. We had early seating reserved and I highly suggest to go this route. This way, you can have the option of seeing a later show if you miss the earlier one. Also, you are seated right away as to waiting for a table if you have My Time Dining. Even if you reserved your times for My Time Dining, you will end up waiting for a table. Bahamas - we did the shallow water dolphin tour at Atlantis. It does cost a fortune but I found it worth it. You are divided into small groups 8-10 per group with a trainer and a dolphin. The trainers are very enthusiastic and enjoy their jobs and it shows. They kept all of us in our group entertained and was happy to answer all our questions. We did end up purchasing a CD of all our pictures - which I believe was around $120? St. Thomas - we took one of those open air cab rides and went to Magen's Beach. Boy was it busy. The water was amazing and calm but be warned that it was extremely busy. Perhaps it was just the day that we went. We had to wait 30-40 min for food that we ordered - some waited for an hour. Luckily we brought some snacks from the ship so the kids nibbled on some fruits while waited for pizzas. We also did some shopping in the downtown area. St. Maarten - we booked with Soualiga Destinations - which is rated number 1 on Trip Advisor. We had Brett & Laura who were very nice and knowledgeable. It was a bit rough crossing the Atlantic as we explored other islands but it's worth the trip. We got to snorkel and see sea turtles and stingrays, enjoyed a delicious lunch (included) on an island, relaxed on beaches that were not packed, and saw some planes land in the airport near Maho Beach. Overall, it's a tour worth looking into. Shopping onboard - they have something on "special" pretty much everyday. I was dismayed to find out they are advertising selling "Valentino" bags from thousands of dollars to only 80 bucks or so. If one tells you they are selling Valentino bags, you would expect it to be from the original well known Valentino - but buyer's beware, it is not. So don't be scammed into buying a "Valentino" bag onboard. I wanted to try the zipline but every time I went it was at least a 45 min wait. I regret not going on the first couple of days. Pictures were expensive. You can get all your digital pictures for $399.00 and add all the pictures for an extra $100.00 or a photobook for $179 I believe. They have other packages but forgot about the prices. While the ship was beautiful, I do miss the service in the smaller ships. I also miss seeing more of the ocean. If you haven't been on a mega ship like Oasis, I would suggest you go at least once and see what it has to offer. Read Less
Sail Date April 2015
We did back to back cruises beginning April 18. Overall, the ship was spectacular. We really enjoyed the boardwalk! The Oasis of Dreams and Frozen in Time shows were lovely! We arrived to a clean room, though there was a broken drawer ... Read More
We did back to back cruises beginning April 18. Overall, the ship was spectacular. We really enjoyed the boardwalk! The Oasis of Dreams and Frozen in Time shows were lovely! We arrived to a clean room, though there was a broken drawer and the toilet seat was always loose... Our room steward was really fantastic. He always had a smile on and was there to help with anything we'd need. He even took the time one night to teach my son how to make a towel monkey! We found the room to be a bit small only when the sofa was pulled out as a bed though. Otherwise it was workable. For a family of more than 2 I'd definitely recommend something larger such as a junior suite. I was very glad that we chose to do 2 cruises as you really need that first week to get used to all the ship has to offer. And we weren't as worried about not getting to see a show in that first week if we weren't up to it. Our son enjoyed the Adventure Ocean programming and the staff there were all wonderful. If we were not going to be in the room we were able to get a phone so we could be contacted if necessary so it was great as there were a couple of times he needed us. The dreamworks experience was great. We did a character breakfast but the characters were always out and about anyways. It was a lot of fun to see them so often. All the kids loved it. The parade was wonderful! I was also surprised that many of the items in the shops on board were not really that expensive. The souvenirs such as t-shirts and fashion jewelry were priced very well and affordable. In regards to food it was a bit all over the place but I wouldn't say it was great. We only ate in the main dining room for dinner once and it was terrible. Our steaks were like leather! Breakfast in the main dining room was good. We ate at the Windjammer about half the time and the quality was OK. It wasn't outstanding but it was edible. We really liked Johnny Rockets for any meal. Their breakfasts were good and their burgers were our best meals on the ship for the entire time! We ate at Giovanni's once and I suppose if you like that type of food it was OK but it's just not my thing. Park Café was great for lunch. We loved the salads and the made to order Panini's! But the service there could use some work. They didn't clean tables quick enough and there were a lot of dirty dishes hanging around. It's not when I talk about the ship that I'm so uncertain about this experience but when I remember the staff and service. I would say in about 75% of cases the staff members that we came across were so underwhelmed to be serving guests it was a little disturbing. I've been on a few cruises before though never with Royal Caribbean. In all other cases the service was outstanding. Crew were always so helpful and seemed so happy to be helpful to you. This was not the case here. There were some though that my family will remember fondly as they were really nice people. On the final night of our cruise we even overheard a member of the wait staff in conversation with a guest, discussing his contract and how he doesn't get time off and that the money isn't great though better than he'd make at home. I found this to be very inappropriate. In any situation with an employer, happy or not you should always appear to guests as one. YOU are your employer. These people represent Royal Caribbean and have left a lasting impression on a lot of people. There were many others I met on the ship that had this same experience. In addition, we came across a lot of issues with problem resolution at guest services. A couple of nights prior to the end of our first week our room attendant said that he'd been told to let us know that we could have a complimentary laundry service as we were doing back to back cruises. We thought this was great! If we'd only known how long it would take us to resolve the issues it caused after they charged us for the service we wouldn't have done it. We did not see the charge on our account until we received the final accounting on the last day of the 1st week. It took them the better part of the following week to correct the issue. It wasn't until Thursday (6 days after it appeared on our account) that we saw a credit. At day 3 they called and told us they would give us a voucher for another laundry service as a credit. I laughed at this.... We had 4 days left and they are offering to do out laundry again and how do I know they won't make the same mistake again??? I told this this was unacceptable and the least I would accept would be an on board credit if they couldn't out right refund it. But during all this time I had to spend so much time waiting at guest services it was ridiculous! I also had to cancel one of our excursions during this second week and when I looked at the account only 2 of 3 refunds was showing. Again I stood for a very long time at guest services (missing my sons birthday dinner) to get them to "fix" it. They had accidentally unlinked my account from my husbands and that's where the other refund was. We had been unable to view my husbands account and this was why. In addition they'd accidentally also made my husbands account a cash account and told me that they'd linked him to another room. They fixed this but after we got home and I still hadn't seen my refund on my credit card (4 days later) they told me that they didn't have my credit card information because I had a cash account! They confirmed my credit card status ON the ship so they had the information but I think they, again, accidentally changed our entire account to cash when they "fixed" the other issue. After a week and a half they have refunded my credit card but initially told me I'd have to wait for a cheque in the mail!! I think I must have spent no less than 3 hours in line at guest services in this final week, not to mention the time on the phone. And all the while I don't think I got one apology from anyone! I know things like this happen but it would have greatly improved the experience if even once somebody looked me in the eye and said I'm really sorry this has happened to you. I spent so much time on the phone and in line at guest services in this second week I couldn't relax at all because I knew I'd have to go back because each time they'd say that nothing was resolved yet... I was really very disappointed because we planned this very special trip for my sons birthday and after all this I had to deal with guest services while he waited for me to at least have a birthday cupcake with him if I couldn't have supper with him! So while the ship itself was great I will have to think long and hard before considering another Royal Caribbean cruise. Read Less
Sail Date April 2015
Embarkation/Debarkation was easy and quick. Entertainment (cats, come fly with me, Aqua show) as good as it gets. Food average at best. Ratings a for best d for worst. Chops "c". Windjammer "c". Solerium ... Read More
Embarkation/Debarkation was easy and quick. Entertainment (cats, come fly with me, Aqua show) as good as it gets. Food average at best. Ratings a for best d for worst. Chops "c". Windjammer "c". Solerium "c". Overall food was the worst of the many cruises I have taken. Prohibition Night. This one is a joke. You have to pay $35 each and I cannot tell you for what. The Jazz Band is terrible. Half of the people walked out. No 1920's music by the band. If you like spending your money go ahead but be forewarned. The ship is beautiful. Main dining average at best. Had a table for 6 reserved for several months. When we arrived one couple was seated at one table, another couple seated at another table and the third was at a different dining room altogether. Took us a lot of effort to get past the manager and all was resolved by the third day! The first night we were basically told to go eat somewhere else and check back tomorrow night. Read Less
Sail Date April 2015
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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