American Constellation Cruise Reviews

WE CHOSE AMERICAN, BECAUSE THE LARGE CRUISE SHIPS WEREN'T SAILING. The food was outstanding! No buffets, all plate service at your table. We enjoyed that! Smaller ship meant less passengers, maybe 150 on our cruise. Easy off and on the ship. All alcohol was included in the price. It may cost more on a smaller ship but to us, it was well worth the attention we received from the crew!! All ...

I wanted to escape the heat and stay in the USA. I thought it would be safer. This is a crummy, cheap company and they get away with it because their repeat clientele knows no better. They say they have wi-fi. Don’t believe it. Not enough bandwidth to download anything. No decent films. They have DVDs that are antiques and I had no player. When people contracted COVID, they took too long to tell ...

Our family of eight, two of whom are physicians, took an Alaskan cruise with American Cruise Lines on the American Constellation from Juneau, Alaska starting July 4, 2021. We were told that all passengers would be vaccinated, and we were led to believe that all crew would also be vaccinated for COVID-19. However, while we were tested prior to boarding, passenger vaccination status was never ...

American cruise lines is dishonest. Oh my companion and I were on the cruise that was cut short bye covid 19. There were many problems on the cruise that were creating disappointment I had discussed among the passengers before the cruise was abruptly cut short by an announcement that four members of the crew had tested positive for COVID-19. How we were treated from that moment on until we were ...

Chef was new onboard and not up to par with our previous experience with American Cruiselines. The wait staff worked double hard being short staffed. The Assistant Guest Services person, Andy, went above and beyond to take care of the passengers. The Cruise Director Tiara and Excursion Director Kinzie weren't as helpful as we've had in the past. Meagan with Guest Services was excellent - the most ...

I booked this last minute because they were the only one to do Alaska cruises during covid. For my wife and I it was over $22000 for a not so great room. The food was poor the service was terrible. After 3 nights we were told they were cancelling the cruise because a couple of crew and a couple of passengers had covid. We sat in our rooms for a day and then had to get off the ship. We had to ...

After a long hiatus, we were excited to embark on a short cruise around Puget Sound area. My husband and I enjoyed every moment of our cruise. The cruise director Patti, her assistant and excursions director Amelia, and their team took great care of us during our 7 day cruise. We even spotted whales as we were sailing. Amy Traxler, the naturalist was onboard giving us narrations about the ...

Loved our cruise to the San Juan Islands with American Cruise lines. The staff was friendly, very young and tried to please. Our onboard naturalist was a big plus. A lot of onboard activities to keep us busy. The food was plentiful and good. The excursions were well planned. I thought the concurrent “Happy Hour” and dinner was a bit strange. Enjoyed both, though. Sometimes you’d joking others who ...

The Grand Puget Sound Cruise on American Cruise line was our 40th cruise on a variety of cruise lines with ship ranging in sizes from 120 passenger to 5,000+ passengers. We chose the cruise because we wanted to try one in the northwest. The web-site and brochure depicts "Simple Sophistication" and a "culinary experience". Unfortunately it was not our experience. From the minute we arrived to the ...

My husband hates to travel and hates crowds. Having been on a large cruise with thousands of passengers and lots of "extras" tacked onto the original price of the cruise I wanted something different for our cruise together. American Cruiselines provides a different experience. We sailed with several individuals who have sailed with American Cruiselines repeatedly. The population on the cruise ...