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77 APT Cruise Reviews

We sought the opportunity to explore Myanmar before the western world changes it forever. APT's Irrawaddy cruise on RV Samatha looked like a great option to achieve the objective. Apart from three detracting matters (two of which ... Read More
We sought the opportunity to explore Myanmar before the western world changes it forever. APT's Irrawaddy cruise on RV Samatha looked like a great option to achieve the objective. Apart from three detracting matters (two of which coincidentally took place after the review questionnaires had been submitted!), this cruise would have been rated "excellent". Service delivered by crew (particularly Zin Mar, Lynn, Than, Myo, Bo, Muppet and Thet Thet) was exceptional. Cruise Director (San) and his guide (Clement) provided great information and entertainment. Cleanliness throughout the vessel was exceptional, and food and beverage quality and range could not be questioned. All of these aspects exceeded any expectation we had - brilliant. But, the three detracting features were considerable. Firstly, the ship crew (responsible for daily sun deck preparation) would do so between 5:30 and 6am daily. This entailed significantly heavy walking above the main cabin deck, banging of deck rails removing insects from overnight, wiping down and dragging deck furniture across the deck. When raised with the Hotel Manager, we were told that the matter would be addressed with the ship crew - but nothing changed. Very annoying. Secondly, through the final full day when docked in Yangon, the Engineer took a decision to address some water filter matters. This resulted in showering water (taken directly from the somewhat dirty Irrawaddy river) remaining very dirty for approximately eight hours - including the period through which preparation for final night celebrations were required. We'd been told the shower water was taken directly from the river, but sufficiently filtered for safety. The water we were delivered on this day could only, in our opinion, represent a considerable health risk. This wasn't good enough. Finally, our personal itinerary from APT stated we'd be transferred on disembarkation day to the Sule Shangri La hotel, and subsequently to the airport, given our onward flight was not until 5:30pm. When disembarkation arrangements were made on RV Samatha, the process changed to us not being transferred to the hotel, but rather advised we could stay in the Samatha lounge until our 2pm transfer directly to the hotel (we were two of eight people affected by this). Whilst this wasn't our preferred option, we nonetheless accepted it. However, it seems the next cruise (back to Mandalay) had been booked by a private tour group, and the organiser of that group appeared to take complete control of the vessel from around 11:30am. This person didn't want our remaining group to be visible to oncoming passengers. We were "banished" to the restaurant area first, and then into the private dining area in order that we were out of the way, and not visible. It felt a little like house arrest. Only when our transfer arrived were we "allowed" to leave the enclosed private dining area for disembarkation. It should be added that it's entirely understandable the private tour group sought this level of isolation - but extremely disappointing that APT effectively created this situation by not transferring us to the hotel in the first instance. We'd gladly recommend APT's Myanmar experience - but now being aware of these three detracting matters we'd certainly explore alternative providers if the opportunity arose again. Read Less
Sail Date October 2016
APT "small ship" cruise, initially going from Venice to Istanbul - owing to the political situation in Turkey the cruise finished in Athens rather than Istanbul. The ship was the Island Sky with a passenger capacity of only ... Read More
APT "small ship" cruise, initially going from Venice to Istanbul - owing to the political situation in Turkey the cruise finished in Athens rather than Istanbul. The ship was the Island Sky with a passenger capacity of only 114 plus some 70 crew. The ship's officers were a multi-national collection with most of the crew coming from The Philippines. First class crew and service. Nothing was too much trouble. Most spoke very good English and the whole operation ran like like clockwork. Safety drills were well organised with clear guidance. The ship's hygiene was also first class. Our cabin was on the 4th deck, nicely furnished with a large window. Relatively small bathroom but perfectly adequate for one at a time. Large very comfortable bed. Spotlessly clean. Dining was also first class. Wide choice of excellently prepared food. All inclusive meals/drinks - you could eat and drink virtually all day if you wanted! Entertainment was perhaps somewhat limited. Excellent pianist played every evening. A "disco" evening and a "film" evening. Don't expect all the bells & whistles entertainment you find larger ships. The stops included Zadar, Sibenik, Split, Hvar, Korcula & Dubrovnik (all Croatia), Ortranto (Italy), Kotor (Montenegro), Itea, Mykonos, Lesbos & Delos (all Greece) and Kudadasi & Gallipoli (Turkey). The itinerary was changed shortly before the cruise started owing to the political unrest in Istanbul. The APT Tour Director and her team and all the crew coped extremely well with the changes. Excursions well organised and interesting. Only the trip to Delphi could have been improved - it really needed more time. Overall a 5 star trip. Yes, APT prices are towards the top end but the old adage you get what you pay for springs to mind. Read Less
Sail Date August 2016
We had not traveled with the Australian Company APT. Thought we would give it a try. Uniworld and Avalon are much better in my view. The distances, by bus, on some tours were a real let down. The enthusiasm of wait staff went from very ... Read More
We had not traveled with the Australian Company APT. Thought we would give it a try. Uniworld and Avalon are much better in my view. The distances, by bus, on some tours were a real let down. The enthusiasm of wait staff went from very helpful to " don't want to be here". At times conflicting information was provided by the boats crew. One morning the gangplank was moved a 5am. The noise of the crane was terrible. Room service was good. The bar service was excellent. The dinning room is some what cramped when compared to other boats. If you didn't go on the included tour the meal provided was basic. All in all I think I would prefer to use Uniworld, Avalon or Senic moving forward. What ever you decide I believe it is important to honestly fill out the cruise feedback form. It's the only way things will improve. I prefer to do ours online!. Read Less
Sail Date August 2016
We chose this ship due to it's small size, and the advertising from APT that the nature of Small Ship Cruising is flexibility to take advantage of opportunities as they arise" as it can go where larger ships cannot. The ... Read More
We chose this ship due to it's small size, and the advertising from APT that the nature of Small Ship Cruising is flexibility to take advantage of opportunities as they arise" as it can go where larger ships cannot. The disappointments 1. Our Owner Balcony Cabin (one of the 4 most expensive cabins) was located below the ship's crane, and on several occasions (in the early hours of the morning), we were woken by such loud noises that we thought that the ceiling was going to collapse. These were NOT normal noises or vibrations that APT mention as something we should expect. 2. On our first port of call (Senji) we were advised that the ship could not dock in the port so we were provided with another location (Zadar) which meant a extra 0.5 hour extra drive in a coach to the Plitvice National Park. When this was raised with APT on our return, their reason for the change of itinerary was based on past feedback. This, of course, is not a valid reason for the change of itinerary, as mentioned in their "General Information & Conditions". 3. Plitvice National Park was so undersold by the Tour Director as, having steep stairs, narrow paths with no railing in sections, and as rain was predicted then to expect the path to be slippery. Needless to say many did not risk the excursion. 4. In Havar, only one tender was organised to take us all to shore in four groups. We were the last group to go and had to wait 1.5 before we were ferried across. 1.5 hrs was wasted from our touring time. Very poor organisation! 5. A further miss was one of the highlights of the Greek Islands (Mykonos) as the seas were too rough for our tender boat to take us to the wharf although there were 5 large cruise ships taking passengers to and from the wharf with one actually moored at the wharf. No attempt was made to go to another island or find a smaller bay out of the wind on the other side of Mykonos and use the our own tender boats to get to shore. In addition, APT advertise the visit to the Greek Islands as "...enjoy the quintessential private yacht experience as we set off on a Greek Island adventure." Reading such a description one would get the impression of sailing some luxurious & exotic "yacht" NOT the MS Island Sky! When this was raised with APT that was we were told...that, the "quintessential private yacht" was in fact our Small Ship! Very DECEPTIVE & MISLEADING! 6. The final port missed was the one most Australians and the few New Zealenders on board wanted to see. This was the docking at Canakkale to go to Anzac Cove, The reason for not being able to dock was because there was a larger ship in our spot! However, when the larger ship moved, it was decided that we are now going to berth & packed lunches were organised (so we can have lunch on shore and gain all the touring time wasted while waiting to berth). However, shortly after that decision was taken, the captain decided that it would be too difficult to dock due to the weather and docking will also delay our disembarkation in Athens. From what it seems to us, the Island Sky does not have side/front/rear thrusters on it's ship to be able to assist with docking and getting the Ship through small spaces. So much for being able to go where larger ship can not! The weather was not an issue. as we were all on deck as we just sailed past the monuments 2 Kilometers off shore & listened to the Tour Director as she read out well prepared notes.Once again no thought was made to provide a alternative destination (possibly a Greek Island on the way back to Athens. Further, why did the Captain know before hand that we do not have a place to berth? was there no communications with the Authorities? If the weather was really an issue then, did the Captain not check the weather on approach? On 5/8/16, We were told (by the Tour Director) that, Lone Pine was going to be closed on the day of our visit (6/8/16) for an event but, APT had sought permission from the Turkish & Australian Govts for us to access Lone Pine. To further demonstrate the poor communication & lack of organisation by APT, the commemorative service at Lone Pine was cancelled on 28 July 2016, some 10 days before our arrival (due to the failed Turkey military coup). Read Less
Sail Date July 2016
It was a 50th wedding anniversary celebration for my husband' parents, they had always wanted to do a European River cruise. We could not have been happier with the service provided by APT and the crew aboard the AmaReina. Prior ... Read More
It was a 50th wedding anniversary celebration for my husband' parents, they had always wanted to do a European River cruise. We could not have been happier with the service provided by APT and the crew aboard the AmaReina. Prior to departure APt were a breeze to deal with, and we were able to purchase drastically discounted Business Class fares because of the cabins we booked. The travel documentation and travel packs from APT were great. Despite high waters we were able to make all our scheduled destinations by boat. The food was of good quality and it was a nice touch that the wines at lunch and dinner were always from the country we were travelling through. The tours and freedom of choice activities were also well planned and designed to make the most of your trip. Some drawbacks were that for the more independent travellers there was not enough free time in some of the ports. Also these cruises can become a breeding ground for germs. I think most of the guests came down with colds and flu. One more advantage was that even though we had a late flight on the last day we were able to stay on board until 2pm and APT had arranged airport transfers for us. Read Less
Sail Date June 2016
Am single & never entertained the idea of cruising as I didn't want to be stuck on a huge boat for days on end but friends were going on this 8-day (small ship) Grand Bordeaux River Cruise with APT and needed even numbers (twin ... Read More
Am single & never entertained the idea of cruising as I didn't want to be stuck on a huge boat for days on end but friends were going on this 8-day (small ship) Grand Bordeaux River Cruise with APT and needed even numbers (twin share keeps costs down). It was amazing! I imagined I would be able to relax, read and generally have a real holiday. Not so, the itinerary of onshore sightseeing trips at every stopover was not what I expected. These excursions (included in the cost of the cruise) were daily, geared to those who had difficulty walking and those who didn't. I got to see so much and experience so much of the old French history in places such as Blaye, Libourne, St. Emilion, Libourne, Cadillac and Bergerac with wonderful local guides. And being in the region of Bordeaux, the visits to wineries, the tasting of amazing wines was wonderful. The highlight for me was the visit to a Caviar Farm and actually getting into waders and being in a pond with the male sturgeon..wow! APT is an Australian company so by far the majority of people on this cruise were Australian. Average age would have been in the 60s to 70s - my group was the youngest and we did our bit to get others on the dance floor for some fun most evenings. There were no children thank god but there probably wasn't much for kids anyhow (none I know enjoy traipsing around ancient ruins and the like). There were a number of single ladies who were invited to sit at the Captain's Table on our last night on board - that was a nice touch. The food, the service, the crew were phenomenal. The crew were so good and fun and the food, all meals, to a gourmet standard I have never experienced before and plenty of choices. One could get very used to champagne for lunch and dinner every day and all the chosen wines were local.. fabulous! The cabins were compact but perfectly adequate. WIFI was hit and miss but that seems to be the norm from reviews I have read. I loved the fact that APT charge an all inclusive rate which is great, there are no extras to pay like some cruise companies where you pay extra for alcohol and tips. The onboard shop had some lovely jewellery at affordable prices. I hope I can travel with APT on their small ship cruise in the Balkans in a year or two, but that may depend on what they can do for me as a single 'solo' traveler. Outside of Australia and the UK, I don't think APT is that well known, but the quality of the whole experience for me was just so incredibly impressive. Read Less
Sail Date May 2016
Buyer beware!!!! This was certainly a holiday of a lifetime and we call it the "Great Aussie Rip Off". Please make sure you read the fine, fine print carefully. Budapest to Amsterdam Friday 18 March for 15 days. We believed ... Read More
Buyer beware!!!! This was certainly a holiday of a lifetime and we call it the "Great Aussie Rip Off". Please make sure you read the fine, fine print carefully. Budapest to Amsterdam Friday 18 March for 15 days. We believed we had researched this holiday thoroughly before booking with APT. We asked the correct questions. We finally booked with APT because we liked the fact it was an Australian owned company. We believed the testamonials from the APT owners and we liked what we saw on heir DVD's, brochures and information books. We now know that ALL APT brochures, information and DVD's are false, implied, misleading and deceptive. Firstly, we saw your APT ad for $5,995 per person twin share (fly free and free upgrade). Flight Centre, Hastings went on to charge us $9,840.50 per person. (Our free room upgrade alone was an extra us $800). Majority of people on the cruise got 2 for 1 offer and paid between $5,000 and $6,000 per person because they booked last minute or through the cruise expo. This information was the opposite of what Flight Centre, Hastings told us. When pulling up in Budapest to the APT Cruise ship it was definitely NOT the Cruise ship that we were shown in the brochures or DVD's and it had just had a paint job to cover up all the imperfections. There were no balcony suites. There was no pool on the top deck (as we were shown when booking). We were advised that every room had their own mini-bar that was re-stocked every day. There was no mini-bar nor bar fridge (for that matter) and we had warm bottles of water left in the room on the side boards. We could not take photos of most Palaces we visited. Beware when travelling over the Easter Period (as most town, shops) you go to are closed - what a waste of money that was. We expected to see an equestrian show at the horse riding school - instead we were shown empty arena and horses that we could not take pictures of. APT brochures again are implied and misleading. Oh - one of our favourites.... Rudesheim - Gondola Ride. If you get a chairlift on the way up the hill and the same thing brings you back - it is called a chairlift! Not a Gondola (regardless of the correct name call it what it is). Once again, implied and deceptive. The on-board alcoholic drinks were watered down in the second week. The Baileys Irish Cream was Milk! The beer was flat and the wine was cheap and tasteless. Your 24 hour gym could not be used between 6.30pm and 9.30pm (any day) because Fine Dining Restaurant took over the room. There was only 2 restaurants on board. The not 3 as stated as the restaurant upstairs had almost the same menu as downstairs (just scaled down). False and misleading. The hotel manager and the cruise ship director on-board spoke to people as if they were lesser than the staff and most of the time and always smiled through gritted teeth. These women should never hold the position they hold. Overall - what a disgrace our APT River cruise was leaving us with bitter memories. This trip was only worth the 2 for 1 person deal $10,000 would have been a trip well spent. $21,200 was certainly NOT worth my savings! We contacted APT upon our return to advise of the above and they have brushed us off and denied, denied, denied. Mind you, they were NOT on board to deny? Read Less
Sail Date March 2016
I am a first time poster and I owe a great deal of gratitude to those who have posted before me. We, two well travelled couples, joined the APT cruise on the AmaBella after a stint in Madrid, Cordoba and Barcelona. We travelled with ... Read More
I am a first time poster and I owe a great deal of gratitude to those who have posted before me. We, two well travelled couples, joined the APT cruise on the AmaBella after a stint in Madrid, Cordoba and Barcelona. We travelled with good friends,which contributed greatly to our enjoyment. We left Australia on 17th of October and after our stay in Spain made our own way to the AmaBella on the 31st of October. Names tags provided by APT meant we soon learnt fellow travellers names. From the time we joined the AmaBella to the last day when we left the AmaPrima we were cosseted and cared for. Both ladies had minor mobility issues and were worried initially about having booked the “aquarium” cabins but it turned out not to be a problem. We were two among several with knee and mobility problems.. Several times two of us went on the gentle walkers excursions and found it was just a bit too fast and once or twice perhaps it was a bit too slow but no matter, we were able to change our mobility status on the tours daily as and when needed. Our fabulous waiters Aleksander and Yani often admonished us for carrying our own plates from the buffet and made sure to intercept us and carry our plates back to our table. We were happy with our cabins and even although one couple could not fit suitcases under the bed (Very Large suitcases) it was easy to stand the suitcases in the corner for the duration of the trip and they were not in the way. Excursions,tipping, all meals and alcohol were included in the cost of the APT cruise. Wine flowed freely and inclusive alcohol was available from the time you embarked on the boat until we left it. Whilst not big drinkers it was nice not to have your hand in your pocket or be nickel and dimed throughout the trip. The only money spent by us during the two weeks were for an odd souvenir or coffee or beer whilst in towns and then only to try different flavoured beers. Several times we went on the same excursions as our friends but with different tour guides and it was entertaining to impart additional information re the tour to each other when we met, and often we chose different tours to each other and learnt about the alternative when next we met. On our return from our excursions the staff welcomed us back to the boat each time with cups of hot flavoured teas and local treats. Breakfast was buffet, My husband had the made to order omelettes each day and we all enjoyed the daily specials,fruit smoothies and pastries. Lunch also a had a buffet starter component with main course and soup courses ordered from our waiter. Different flavoured ice creams (3) each day and a selection of cheese completed leisurely lunches. Dinner was served by the waiters. Wine flowed freely. Going through the locks never paled, and Kristen's descriptions of the European Union, Wachau Valley and the Castles were informative and interesting. Our sightseeing on the top deck was enhanced by little titbits, cookies, onion tarts etc and interesting alcoholic drinks. Blankets were provided by the solicitous staff for those who feel the cold and I can't think of a more enjoyable way to spend an afternoon than sailing through the Wachau Valley sitting on a comfortable chair on AmaBella's top deck with a shawl around my shoulders drinking white wine spritzers and eating onion tart whilst listening to Kristen's commentary. Having watched the water level conversations on cruise critic forums over the previous few months, thank you Notamermaid and co,we were aware that perhaps we may have to be bused for part of the trip as water levels were ridiculously low that summer/autumn. Our Kristen kept us informed of the possibility of a ship change and although at one time we were advised we would be able to stay on the AmaBella for the entire journey, it was not to be and we had a ship change for the final night in Budapest .Those who were going home from Budapest were grateful not to be trying to adjust travel arrangements,it also meant we were able to enjoy the Budapest evening golden buildings sail past, albeit on the Amaprima. I have read all the time about making lemonade out of lemons and thought we were lucky to be sailing on two ships. I have to express a preference for the AmaBella over the AmaPrima. To my mind it is by far more waiter friendly. Our waiter on the AmaBella had a space to organise himself well away from the diners, not so on the AmaPrima, the small table area for the waiter is right next to the window and right behind the passengers back, not ideal to my way of thinking. The Buffet area on the AmaBella is better laid out,the food varied slightly between ships, but if you had been on the AmaPrima and changed to the AmaBella perhaps you would have different preferences. We were extremely lucky with the weather, it only drizzled once or twice and the temperatures were almost balmy at times. Of course that meant low water but the ship change went smoothly and apart from a few passengers who did not know how to make lemonade from lemons the four hour bus trip and the brief stop at the petrol station did not detract from the trip. Our crew and Cruise director Kristen were fabulous, our Captain Arjen worked tirelessly to get the AmaBella as far as we did. All in all we had a once in a lifetime experience, one my husband has said just can't be improved upon, so I guess we will have to look for another APT trip, perhaps to Antarctica? Several people were sick on our trip, must have bought the bug on board as the use of hand sanitisers were enforced when re embarking the ship and there were sanitisers in the entrance way to the main lounge and dining room, It is hard to watch those who pick up food in the buffet area with their hands but staff we always ready to catch those people out and whisk away those trays contaminated. Several times i watched staff gently admonish culprits. We learnt of the Paris attack on disembarkation morning and the Russian fighter plane was shot out of the sky on the morning we left Istanbul, we live in frightening times, we wish all of our fellow travellers safe journeys. Read Less
Sail Date October 2015
This was our third time on AMA and the best cruise we have had with them. The crew was friendly and attentive to our every need. The cabin was standard but adequate for our clothing and normal traveling requirements. Thankfully the draft ... Read More
This was our third time on AMA and the best cruise we have had with them. The crew was friendly and attentive to our every need. The cabin was standard but adequate for our clothing and normal traveling requirements. Thankfully the draft on this vessel allowed us to go all the way on the Danube with the low water levels. We heard of several other ships that had to stop and bus their passengers. Ornulf was a knowledgeable, personable and fun person who was our cruise director including the pre stay in Budapest and the post stay in Prague. Adrian was the chef and provided excellent food for us. We rate it the best we have had in all our River and large ship cruises. David was the hotel manager and although new to AMA, he was very social and had all the groups humming along at peak efficiency. He was having his first performance review while we were sailing and hopefully he got the excellent rating that he deserves. We understand that next year this ship will be doing the new Bordeaux itinerary. I am not sure how much of the crew will go with the ship. Read Less
Sail Date September 2015
This holiday started in Berlin and concluded in Amsterdam. My wife and I joined the AmaBella in Budapest after 7 days in Berlin and Prague (bus trip with APT as part of the 21 day tour). We had a cabin on Deck 3 which was a good size ... Read More
This holiday started in Berlin and concluded in Amsterdam. My wife and I joined the AmaBella in Budapest after 7 days in Berlin and Prague (bus trip with APT as part of the 21 day tour). We had a cabin on Deck 3 which was a good size and included a double bed, 2 chairs in the inside balcony + 2 chairs and small table on outside balcony. Bathroom was a little narrow but the shower and facilities were excellent. Cupboard space excellent. Laundry service was excellent. Food faultless for a river cruise catering for 161 people. Crew were always happy, helpful and experienced in meeting our every need. Cruise Director was very competent and helpful, organising things with care and precision and keeping us well informed. We really benefited from her experience. Shore excursions were interesting, especially the APT exclusives, Vienna Concert, Linz to Salsburg APT Train Journey and the visit to Namedy Castle on Day 18. Boarding and disembarkation were well orgainised and handled with care. This was our third European river cruise, the previous two were on Avalon Cruises. Read Less
Sail Date September 2015
This was our second cruise with AmaWaterways. The food was outstanding, the ship was immaculate, all staff ( for example: the maintenance man, chamber maids, waiters, guides) were friendly, efficient and helpful. The excursions were ... Read More
This was our second cruise with AmaWaterways. The food was outstanding, the ship was immaculate, all staff ( for example: the maintenance man, chamber maids, waiters, guides) were friendly, efficient and helpful. The excursions were very well organised with some excellent guides, although one or two were rather verbose. Another day in Vienna would have improved the experience but overall excellent. We will cruise with AMaWaterways again! Read Less
Sail Date September 2015
The first 8 days were changed to the AmaVenita because of low water levels around Nurenburg...and changed to the Ama Reina for the last half of the trip....no problem there. Day one...we entered our cabin 204, Catagory T+ which gave us an ... Read More
The first 8 days were changed to the AmaVenita because of low water levels around Nurenburg...and changed to the Ama Reina for the last half of the trip....no problem there. Day one...we entered our cabin 204, Catagory T+ which gave us an outdoor balcony plus a French Balcony. Very nice, except that another ship was moored right along side us. so - no view except of a neighbouring cabin about 10cm from our balcony. This was to happen frequently during the trip, sometimes with ships moored on both sides of us for hours. When you consider that we paid $22,000 for the 15 days (airfares extra) - anyway -I decided we were quite often a 5star club sandwich. We were told by staff members that this was only going to get worse as more ships enter the tourist market in river cruising in Europe! O.k day nine - first morning on the AmaReina, we are still sleeping, it is 6.45am and in walked the cleaners to clean our room!!!! I did complain and was told that they got the wrong room - not acceptable , by my standards. We had also been led to believe, from the T.V commercials, brochures etc that most days we would be able to walk into towns/villages in our leasure time - this does not happen....mostly we were moored too far from towns, even for tours etc we were taken by bus, sometimes up to two hours, to get to the advertised daily excursion. Budapest was a very welcome exception - we were actually moored very close to town. Meals were plentiful, and very good. BUT, you did need to eat on call, no time to relax -because the days events were so over organized, be back at a certain time, lunch is now! ship is sailing now! Nurenburg was advertised that we could VISIT the Nazi War Courts - not so - we had this building pointed out to us as we went passed on the bus!! Just one of many advertised mis-informations in the brochures. Back to day one - arriving at Amsterdam airport we were met by an APT driver, however he picked up 2 others as well as us so we did not get the promised porterage - and that airport is huge.... The good points...well, if we had not done the trip we would not know that organized, regulated holidays are not for us. We will stick to our usual fly/drive holidays in Europe Entertainment on board was very good. Staff were so attentive that is became quite difficult to say 'good morning' a few dozen times. There was a 'gentle walk' available with most shore excursions - we took advantage of them..... Oh, Well, now I wonder if you will print this. I also wonder at only good reviews, there were many people on board with similar complaints....... Read Less
Sail Date August 2015
CRICKET was not exactly top of the agenda on APT’s “Magnificent Tour of Europe” river cruise from July 28 to August 11. From a passenger list of 150, more than a hundred were Australians and their heroes were getting bashed ... Read More
CRICKET was not exactly top of the agenda on APT’s “Magnificent Tour of Europe” river cruise from July 28 to August 11. From a passenger list of 150, more than a hundred were Australians and their heroes were getting bashed unmercifully by the Poms at Trent Bridge and Edgbaston. Another thirty were New Zealanders, who nodded in complete approval, and the rest the were British who knew when to keep relatively quiet. This was our trial attempt at a river adventure … from Amsterdam to Budapest in 15 days … after more than a dozen sea cruises. And it was spectacular, if not completely magnificent. The weather helped, of course, improving dramatically once we were well into the Rhine from temperate to sizzling. APT’s splendid package was also a bonus. Absolutely everything incorporated in the initial price, including drinks (all day, if you wanted, and one or two did), gratuities and a huge itinerary of mouthwatering, if occasionally exhausting, excursions. Both the MS Amalyra ship and its cabins on the were surprisingly spacious and well designed with exceptional facilities, good air conditioning and storage. Ours also had a French balcony which was very useful in a variety of conditions. And the ship’s comparative lightness meant that it completed the full course where some of the heavier vessels had to call a halt because of the low water levels. Unfortunately, our naivety meant that we missed the Amsterdam excursions. We thought that the verbal assurance that they were all starting at 9am was sufficient. Unfortunately, it was changed to 8.30am and we didn’t check in the “Daily Cruiser”. Cruise Director Arno Primig said he would wait for us as we emerged from breakfast with a minute to spare. But we didn’t think his generosity would be reciprocated by the other passengers. Otherwise, it was basically plain sailing and good to see Cologne again after a gap of too many years, with a luxurious evening banquet and piano recital at Namedy Castle in Andernach. The Loreley rock didn’t manage to snare us in the Rhine Gorge in the morning but we had an exciting afternoon in Rudesheim where an unexploded Second World War bomb poked its head above the ever-lowering river water depth, delaying everyone for three hours while it was disarmed. We heard the sirens wailing and vehicles screeching from high above on the gondola ride. I must confess to falling asleep during the following day’s glass-blowing demonstration and we also gave the treasure hunt in Miltenberg a miss. Otherwise most of the excursions we opted for (there was usually a choice) turned out to be winners. We were not allowed to film Tiepolo’s amazing ceiling frescos in Wurzburg which survived the allied bombing. Bamberg the next day was a delightful medieval town and Nuremberg, particularly the former Nazi areas, was well worth the early start. The Amalyra parked a very short distance from Regensburg centre but, sadly, the ancient stonebridge, the town’s main attraction, was undergoing a massive refurbishment, so it was a no-go area. The full-day excursion to Salzburg aboard the Orient Express-style Majestic Imperator train was an intriguing date with the past for us. The city surrounds had changed so much since we last saw it and, despite its links with “The Sound of Music” which, we were informed, flopped in Austria and Germany. Surprise, surprise! We gave Melk a miss, apart from watching our intrepid cyclists (all eight of them) set off to pedal the 36 kilometres to Durnstein while the ship and everyone else was cruising there. Four made it, two fell off and required treatment, two didn’t make it and were forced to call a taxi to complete the journey at a cost of 80 Euros. They are still trying to get their money back. Durnstein was hectically charming, but the two highlights (for us) were Vienna and Budapest, both amazing cities, full of history and stunning architecture. Vivid Vienna memory was a classical concert (an hour was just right) at the Palace of Liechtenstein. No prizes for guessing that the closing piece was Johan Strauss’s “The Blue Danube”, and, of course, a little Mozart. In Budapest, we visited the Opera House (among many other buildings) where a lady in red suddenly appeared and gave us a few arias. A cruise up and down the river there at night between the brilliantly-illuminated buildings of Buda and Pest was a good way to finish. To answer a few of the questions we have answered since our return to Blighty. Food: First class and plenty of it, and always steak and other favourites available. Special restaurant at rear of ship at no extra cost. Entertainment: OK and just about what you would expect on a small ship. Resident pianist Peter was competent with a huge repertoire. Cabin service: First class. Hotel Manager Viktoria Tuboly and reception staff: Never made anyone feel they were a nuisance. Guest communications: Very good. Locks: They were a little tedious at first but vaguely amusing and educational when you got used to them. Black spot: Walking tours were graduated but some of the guides were still far too fast and became separated from their parties. Passenger relations: The Aussies helped to make the cruise, with their naturally cheerful, friendly nature. Occasionally a little boisterous, but, hey? we’ve all seen Brits thrashing their way across the dance floor. Cruise director: Arno Primig. Excellent, knowledgeable, friendly and always available. Bonus: Flat screen computer, which also doubled as a TV, with full Internet service in every cabin Overall: Good value for money. River versus Ocean cruising: The jury is still out on that one. Ocean plusses: More time (days at sea) to recuperate between excursions. River plusses: Everything is right there outside your cabin. And you can choose whether or not to go. Read Less
Sail Date July 2015
We have just completed an APT 8 day enchanting Rhine cruise and it was very ordinary from and activity and tour perspective, the ship, crew, food and cabins were all excellent however the cruising and on shore activities were badly ... Read More
We have just completed an APT 8 day enchanting Rhine cruise and it was very ordinary from and activity and tour perspective, the ship, crew, food and cabins were all excellent however the cruising and on shore activities were badly organised and managed. Don't believe all of the marketing materials on these cruises as you only have about 2 days of good cruising and the rest is industrial and farm land in a very busy shipping channels, also the age group of most people is 60 plus. The on shore guided tours are poor as you are cattle in and onslaught of every ship arriving at the same time and there are many of them and lots of poor guides. If you have mobility issues I would say don't do it as it can be very tough and no one will look after you if you haven't got some good travellers with you. Our trip of a life time was destroyed by this cruise and I would hate it to happen to anyone else so please research carefully before investing. Read Less
Sail Date June 2015
My boyfriend and I eagerly anticipated this Danube River Cruise, Vilshofen to Budapest on the Amaprima. We did a lot of homework for it with our travel agent and on our own. We spent 2 days in Prague on our own, with a private guide, ... Read More
My boyfriend and I eagerly anticipated this Danube River Cruise, Vilshofen to Budapest on the Amaprima. We did a lot of homework for it with our travel agent and on our own. We spent 2 days in Prague on our own, with a private guide, which was terrific. do not regret our choice of our private guide, and would have used one more frequently in place of a few of the guides on the Ama trip, as I didn't some of them were at the professional level they should have been. The Passau walking tour guide was very mediocre, we would have enjoyed Passau more without a guide at all, given the guide's poor skills. Unfortunately, one can't know that until you start the tour-we actually gave up on it, midway through. We have been on many other trips, including cruises, and have never just walked away. The Linz Walking Tour was OK, nothing spectacular. The shorter Salzburg tour was good- we enjoyed it. Salzburg is a great city! The Melk Abbey visit was excellent-though we were surprised at how difficult it was when we wanted to take the little shuttle back to the ship rather than walk- there were not enough seats and there was a lot of griping by other cruisers. There should have been better accommodations for the short ride, maybe a few taxis on hand. The day in Vienna was simply not enough for this great city. The itinerary was poorly panned. I'd prefer giving up the Durstein tours (the Apricots and Sweets Tour was totally misrepresented and a waste of time)- and staying in Vienna for an extra day. The Vienna Hidden Walking Tour was fun but the guide was so unexciting, I thought she was going to fall asleep! We planned our own afternoon and it was one of the best of the whole trip. I would recommend hiring a private guide for the day in Vienna-would be worth it. The Vienna concert was fabulous! And the night tour around the city was great on the way back. A lovely evening. The Danube has some lovely areas, and there were some beautiful views. Bratislava was pleasant (again, I would have preferred an extra day in Vienna and skip this city), and Budapest was terrific. The tour there though, was underwhelming. We spent half of the tour in a square with the guide just talking at us. Half the tour was a waste. Again, I would have hired a private guide for Budapest. The evening riverboat illuminated tour around Budapest was fabulous! The food-my boyfriend and I were not impressed with the food, at all. We did not think it was up to the reputation that AMA has for the food, or the wine. I found myself not wanting to even eat the bread after the third day of the same bread. The bread was exactly the same for the entire cruise! The best thing on the cruise was the ice cream. The specialty restaurant is very good-the food there was a notch above the restaurant. The staff- excellent, really great staff. The cruise director was truly amazing!! She was terrific, helpful, friendly, fun, knowledgeable. The rooms are kept very clean, the housekeeping staff are great. The restaurant manager and servers are terrific. They really work hard to keep everyone happy. The pool is really small-just manage the expectation there- no separate jacuzzi. The pool is too small to swim in, you can maybe cool off in it. The ship's layout is pleasant, common areas are pleasant. Well-appointed. The pianist onboard is nice, local entertainment pleasant. The gym is very small-not even any free weights. I should note that we did not feel up to biking-we had planned to take some of the bike excursions and that may affect our opinion on the tours- the biking is a great part of the river cruise experience. But I have to rate the cruise on what I did experience. Embarkation and disembarkation were easy and pleasant-no issues. We took our own taxi to the airport in Budapest. One cruiser's luggage was left at the ship when she took the bus-that surely isn't worth the few dollars saving. Read Less
Sail Date June 2015
Just got back off the Amareina after a lovely relaxing week on the Danube, ship is new and very clean, staff are very friendly, nothing was a problem and they were always smiling, what a good bunch, Kate the Manager was lovely too. The ... Read More
Just got back off the Amareina after a lovely relaxing week on the Danube, ship is new and very clean, staff are very friendly, nothing was a problem and they were always smiling, what a good bunch, Kate the Manager was lovely too. The food was amazing, seen some fascinating places, met some lovely people, cabins spacious, we were #306 and it was a great location, never got disturbed, bed so comfy and bathroom great size, brill shower. The meals well what can I say ....... Beautifully presented, always hot and very tasty, plenty of choice, couldn't fault! No problem embarking or disembarkation, very well organised. 5 star from start to finish, I would recommend this cruise in a flash. Now for the down side, NOT a criticism at all, just how we felt, We would of liked to have cruised in the day time a bit more, we liked seeing all the cities, but the day we did Melk and Durnstein and cruised in the middle was the best, so relaxing....... I guess next trip we should check out the itinerary more! A bit too much coach trips for us Read Less
Sail Date April 2015
We received details of a half price offer on this cruise from an agent but decided to book direct with APT. We booked it about 5 months out which is unusual for us as we normally wait till nearer the departure date for a better price. This ... Read More
We received details of a half price offer on this cruise from an agent but decided to book direct with APT. We booked it about 5 months out which is unusual for us as we normally wait till nearer the departure date for a better price. This seemed like a good deal however so we booked up. We had a previous holiday with APT to China and had a welcome home voucher worth £100 each but it wasn't valid on this special offer. We also had to pay the full amount on booking but that was OK. Around 3weeks out we received an email containing our flight e ticket, taxi transfer voucher and itinerary. I emailed APT to see if they would be sending us a paper copy but apparently they wouldn't for this special offer. They also decided that no promotional merchandise would be supplied for this trip either. All a bit mean for a £200+ per night trip. We met the APT rep at Budapest airport and were quickly on our way to the ship. Cabins are available from 15.00 but a fair selection of sandwiches soup and cakes are available in the lounge before then. The bar was also open for drinks! We paid extra for a double balcony cabin one deck up and were glad we did as it is slightly larger. The cabins are a bit on the small side compared to ocean cruise ships we have used before. Even with this larger cabin there is a shower and no bath and the wardrobe and bathroom doors all clash. The cabins and common areas are all kept very clean and well maintained although I did find a book under our bed and we ran out of toilet roll one day. There is always plenty of water left in the cabin and coffee and tea (good selection) are available all day from a machine in the lounge but the coffee wasn't the best. It was good in the restaurant for breakfast . Drinks are included from the bar but not all. There is a menu which details which drinks you have to pay for which includes most cocktails. Wine flows freely with lunch and dinner but the only choice is red rose or white. The mini bar only has water. There is a reasonable choice at all meals but one day everything was pork based which wasn't good for my wife who can't eat pork. The chairs in the main dining room are very close together and the waiters struggle to serve those sitting near the window. The main restaurant was supposed to be divided for dinner giving an Italian option on one side but that didn't happen on this cruise. The Chef’s table taster menu restaurant was good but the booking system was a bit haphazard. The head waiter came round on the first afternoon with a clipboard and took the bookings but not all passengers were on board. At lunch and dinner you are requested to be seated within 20 mins of the restaurant opening so it is effectively a fixed meal time. Breakfast is a buffet (with an egg station) as is most of lunch. Soups and main courses are served. The fresh fruit available for breakfast was disappointing as most of it was obviously tinned fruit. Dinner is full service. We felt that dinner took a long time as most nights it was around 2.5 hours. We had to leave our first dinner almost as soon as we finished desert as the ship set sail for an after dark cruise through the city lights of Budapest and we almost missed them. The kitchen seems to be the problem as the waiter made a point of coming to tell us several times that the food is on its way. Portion sizes are not large and the vegetables tended to come up to 5 minutes after the meat was served. Some of the excursions waste a lot of time especially the Melk Abbey trip. There was complete confusion between the guides who came with us from the ship to the Abbey and the guides who took us round the Abbey. The tour of Durnstein was good but the wine tasting at the end was a complete waste of time as it included a long lecture on wine and minute samples. Likewise the three hours spent on the coach to and from Regensburg wasn't really worth the effort. The radio receivers supplied in your cabin do make the excursions better as you can always hear the guide. The wifi worked well in all the common areas and in our cabin and there was a free electronic safe in the cabin. This ship being the oldest in the fleet could do with a few of the modifications we saw on Amareina which was tied up alongside us in Passau. Wind breaks along the sundeck, reclining chairs and a screen for the pool and swim up bar. The lounge gets very busy and noisy with entertainment and no other quiet space is available except your cabin. There were several complaints (including ours) about noise and vibration from the engines overnight. Some couples paid to upgrade to move forward on the ship. Earplugs are essential as if the engine doesn’t wake you the transit through the locks will. There is lots of hot water and the shower is good but the bathroom feels cramped. All the staff were friendly and did a good job. Security is not to the same standard as on ocean cruise ships. The card supplied on check in is only used to open your cabin door. When you leave the ship you collect a cardboard card with your cabin number and you hand it back when you return. The main purpose of this is to check who is back on board. If you forget to hand it in they make announcements asking you to bring your card to reception. You don't have your photo taken and checked as you leave and enter. The final night parading of the crew goes on forever and I think is just as embarrassing for the crew as it is for the passengers. We heard that the average age of the passengers on this cruise was 64 (which of course should be confidential) but I think that the average was slued by several younger people who worked for travel agencies including APT. There was one lady of 94 who spent a lot of time in the lounge and was doing a wonderful job of sewing bags of lavender for her charity work We did enjoy our week but I think we will stick to mid size ocean ships. P.s. APT please note I am not wasting my holiday filling in a large questionnaire most of which is to gain marketing information. Read Less
Sail Date April 2015
The ship was fantastic. Best shower on any cruise line. The ship was very elegant. This was a Xmas Market cruise so we mainly sailed in the evening. The excursions to the port cities was laborious. Long walks to the buses and then long ... Read More
The ship was fantastic. Best shower on any cruise line. The ship was very elegant. This was a Xmas Market cruise so we mainly sailed in the evening. The excursions to the port cities was laborious. Long walks to the buses and then long walks to the attractions. Score from 1to 10 = 6. The meals were mainly buffet and the score was = 6. This was the biggest disappointment of the trip. We eventually ended eating in town. The restaurant manager was rude but the waiters were great. Hoped that this would be the best river cruise to book but it was a big disappointment! Read Less
Sail Date December 2014
My husband and I just returned from a Xmas Market cruise on the Rhine River on the AMAReina. It was our first river cruise after 20 ocean liner cruises (the last one - Celebrity from Venice to Barcelona). We loved everything about the ... Read More
My husband and I just returned from a Xmas Market cruise on the Rhine River on the AMAReina. It was our first river cruise after 20 ocean liner cruises (the last one - Celebrity from Venice to Barcelona). We loved everything about the cruise, AMA and the ship. It was a wonderful time. The Cruise Manager John Riley was thorough, accessible and witty, handling all of our needs with follow-through and good spirit. The ship was magnificent with large cabins and the largest shower we've ever had. The schedule was relaxing with plenty of options for shopping the markets on our own coupled with tours meeting the needs of different pace-levels of passengers. I had read how excellent the food and wines were on AMA and was not at all disappointed. The special dining restaurant was icing on the cake. I especially loved the view from the cabins, always seeing the shoreline and the smoothness of passage. We had plenty of time to visit the markets but also tours were planned as another option. We really liked how many other passengers we met since interesting folks always seemed to be in the lounge. The whole trip was a very special treat and I would never consider another river cruise line to try - AMA was perfection. Read Less
Sail Date December 2014
APT have a good reputation plus we had been to Alaska with APT, Egypt and Turkey, they always had us in the best hotels when travelling on land and very close to the city hum, therefore we did not lose time travelling into the hub which ... Read More
APT have a good reputation plus we had been to Alaska with APT, Egypt and Turkey, they always had us in the best hotels when travelling on land and very close to the city hum, therefore we did not lose time travelling into the hub which other companies do. They also allowed plenty of time for walk abouts whereas other companies just drove by areas and points of interest we wanted to stop at. Sure we payed a bit more but well worth it. The on board experience was great, very impressed with the food and variations to choose from. The free drinks, alcohol, was top shelf and late into the night. We had local entertainers which was great. I would take the same cruise again but something different, probably the French Rivers. Plenty to choose from in regards to the land excursions, we had four choices at each stop, how good is that. Read Less
Sail Date September 2014
We have travelled from Budapest to Amsterdam in September 2014. Prior to this we had a 12 day coach through the Balkans also with APT. The whole trip was wonderful. The ship was very comfortable, enough space and very clean. The staff ... Read More
We have travelled from Budapest to Amsterdam in September 2014. Prior to this we had a 12 day coach through the Balkans also with APT. The whole trip was wonderful. The ship was very comfortable, enough space and very clean. The staff on the ship was outstanding, they knew all our names on day one (including favourite drinks). The whole trip was great but the highlight was the food and the excursions (the choices). The food was from all the areas we were passing through, every region's delicacies, cakes, wine. I can not find the words to describe how good it was. Felt absolutely spoiled. My partner has never been to Europe before and he is now hooked, wanting to go for another cruise. All the excursions were great, the tour guides were full of interesting information and sometimes very funny. The only hiccup on the trip was, everyone on the ship was coughing by day two. Towards the end there was a doctor called and he was just giving people antibiotics, charging 150 euros. Yes, the insurance will cover this, but did not feel right. I had an issue with my ear, doctor did not help, sent me to a clinic nearby (where they could not help either) and still charged me. Thankfully, next day the tour manager arranged an appointment with a doctor in Amsterdam. They were great and very helpful. So this did not ruin my trip, just did not see much of Amsterdam. All in all, I highly recommend the river cruise. The coach tour was also fantastic. Read Less
Sail Date September 2014
Just came back from a brilliant river cruise on the APT AmaVerde. We were on the ship from 19 July 2014 for 13 days sailing from Amsterdam to Budapest. One of the locks broke down on the way to Budapest so sadly missed out on sailing into ... Read More
Just came back from a brilliant river cruise on the APT AmaVerde. We were on the ship from 19 July 2014 for 13 days sailing from Amsterdam to Budapest. One of the locks broke down on the way to Budapest so sadly missed out on sailing into Budapest and had to get there by bus. Apart from that, this was one of best holidays we had ever had. We paid a bit more to get a twin balcony suite which was a bonus especially when trying to get our washing dry. It was also great to have for the few days we were cruising on the Main River as, due to the low bridges, most of the top sundeck was closed. We would like to thank Vlad, Marion and all the wonderful crew who did everything within their power to make this holiday the best it could be. The local guides who we met up with in each town were just fantastic. They were passionate about their jobs, spoke excellent English and were more than willing to answer whatever questions we had. We were surprised at how much free time we usually had after the guided walking tours which usually lasted about an hour. APT gave us maps and info sheets on every town we stopped at but we had a GPS which made our lives a lot easier. We were probably walking up to 8 kms a day depending on how much time we had at each stop. At times, lunch was scheduled on-shore in local restaurants but generally it was local cuisine. So we went off on our own and generally found pizza or pork schnitzel for lunch - normally at very reasonable prices and we were served a lot quicker than if we ate with the rest of the passengers. We also got to eat outside where we could watch the world go by, instead of being stuck indoors in restaurants which, in Europe, don't seem to have air conditioning, and it was very hot when we were over there. In Amsterdam, it reached 35C on the first day we were there. This meant we had more time to do sight seeing and got to try out our very limited German and non-existent Hungarian. We learnt to look for menus with lots of pictures so that we could just point to what we wanted. For most of the trip we did not really have to worry about other cruise ships - certainly not on the Rhine River - there seemed to be more ships around once we sailed into the Danube. The etiquette, when having another ship moored alongside is to have all the curtains on that side of the boat drawn, both in our rooms and in the dining room. It happened to us in Vienna and, apart from not being able to use our outside balcony, we also could not see the city of Vienna unless we went up on the sundeck. This would have been fine except that it was bucketing down with rain while we were there. In the Czech Republic, we met up with our guide, Adele whose nickname was Bubbles. She was wonderful and really looked after us, right up to phoning to check that a car was on its way to take us to the airport to get our plane home. Just a tip here, the meal options at Prague airport aren't that great or numerous so have a meal in Prague before heading to the airport. Would thoroughly recommend this trip except that it can be a big risk when it comes to bad weather and/or locks breaking down. I don't know what the deal is with lock maintenance but, other than holding up cruise ships, cargo boats were also unable to get through. Maybe more regular maintenance needs to be carried out on the locks? Other than that, it is the best way to travel. Read Less
Sail Date July 2014
We have recently returned from a 15 day cruise from Budapest to Amsterdam on the Amabella. It was an APT (Australian Pacific Touring) cruise and was absolutely everything and more than we expected. Although the cabin was quite small, it ... Read More
We have recently returned from a 15 day cruise from Budapest to Amsterdam on the Amabella. It was an APT (Australian Pacific Touring) cruise and was absolutely everything and more than we expected. Although the cabin was quite small, it was well fitted out and spotless. As we did not spend a lot of time in the cabin so it was quite sufficient. The bed was rather hard and the computer was very very slow and impossible at times to send emails. But it was very quiet and nice and bright, and nice to relax in and watch the world go by. The bathroom was quite roomy and once again spotless and checked every day. It was a nice touch to have a chocolate left for us on our pillow each evening whilst we were at dinner. We were very satisfied with our cabin overall. The food was fantastic and plenty of it, the nightly entertainment was very good and all the staff were very friendly. Our on shore tours were well organized and our guides very friendly and easy to understand. Our tour director was so professional and friendly and very helpful that it made the cruise so much more enjoyable. Because everything was included, tours, meals, drinks tips etc, it made managing your money much easier as all you needed was spending money. We really could not fault this cruise in any way, and we would most certainly travel again with APT. Read Less
Sail Date October 2013
We booked the 'Magnificent Europe' Cruise as part of a 6 week holiday. Amaverde is used by APT Cruises, in conjunction with AMA Waterways, for the Australian market. Most of our sailing companions were Aussies, with a sprinkling ... Read More
We booked the 'Magnificent Europe' Cruise as part of a 6 week holiday. Amaverde is used by APT Cruises, in conjunction with AMA Waterways, for the Australian market. Most of our sailing companions were Aussies, with a sprinkling of Kiwis. The best things about the cruise were the wonderful staff who we all came to know on a first name basis, and our fellow cruisers. Because there were only 180 people on board, by the end of the cruise we were good friends with a core group of people, and had talked with most of the other cruisers. There is enough space to avoid people if required, but we didn't need to! We booked 2 nights independently in Budapest prior to the cruise, allowing us to unwind and enjoy the many delights of that city. We chose the Bohem Art Hotel on Molnar Street, that was 5 mins walk from where the ship docked. Embarkation was quick and easy, and the cabin was ready on time. Our cabin was 210 sq feet, on the middle, or Cello deck. It was situated toward the rear of the boat. There was no noise from above us, or from cabins next to us. Engine vibration was limited to a low 'thrum" that did not interfere with sleep. We had a balcony with 2 chairs and a table, which was very pleasant to relax on. Storage space was sufficient. The bathroom was well organised, and the shower amazing!! You have both waterfall and a standard shower - wonderful. The cabins were attended to twice a day. Often the cabin steward would make origami out of the towels, which caused great delight. The staff were always cheerful and very polite. We saw a couple of friends' cabins. One was a twin balcony like ours, but slightly bigger. These made up the majority of cabins on the ship. The other cabin had no outdoor balcony, just sliding doors, and their bathroom was a bit pokey. Our first night's dining was not a success, with the food looking and tasting stodgy, and service was a bit rushed. I felt very apprehensive about the meals to come. However, that was a fluke, and every other meal was fine. Don't expect fancy molecular gastronomy, or Michelin star quality food. Dishes often had a regional influence, and there were always choices. Food was always fresh and well presented. All food on the ship is made from scratch, including the bread. Lunch and Dinner were at set times, and we were expected to arrive within 15 minutes of mealtime being announced. This also made sure you got your favourite table and waiter, and sat with friends. Breakfast time was flexible to cater for early, usual and late risers. Breakfast was mixed buffet style, and a la carte for items such as eggs Benedict and omelettes. Portions at dinner were not huge, but given there were 4-5 food courses, this was plenty. Complimentary Wine, Beer and soft drinks flowed freely at dinner, while lunchtime saw most people limit their intake to one or two glasses. Our wait staff were attentive, and tailored their sense of humour and manner to suit each person. I think they enjoyed looking after Australians with our relaxed sense of humour! Everyone had the opportunity to dine at the 24 seat fine dining 'Erlebis' restaurant twice. We enjoyed the experience with friends we'd made, and both nights were very enjoyable. All the tours are included in the cost of the cruise. Standouts for me were the Audi Factory, Bamberg Bike ride, Vienna, and Wertheim. I spent a couple of afternoons relaxing on the ship instead of touring, and enjoyed the magnificent scenery. The small pool on the ship was warm, and a great spot from which to watch the world go by. The Sun deck was closed for 4 days while passing through the Danube - Main canal. Everyone was warned about this, so there were no grumbles. Our Cruise Director, Nick, was always helpful, and gave some informative talks. All the staff worked incredibly hard. Tipping is included in the price, but we chose to tip several staff who we felt were outstanding. Evening entertainment was variable, and a bit sedate for the younger members of the cruise. Ages seemed to range from 45 - 80, with most people being young at heart 65 year olds. The oldies partied hardest!! The classical trio 'La Strada', were excellent. We had a 60s themed night, where everyone danced. Most people were in bed by 11pm, as the days were usually busy. There was a small gym and sauna, and massage and hairdresser services. Laundry is done by the crew, and is very cheap in comparison to hotels. Most items were between 1 and 4 euros to have cleaned. Small items could be washed and dried in the bathroom on the line provided. Dress code was casual by day, and smart casual at night. My husband wore a jacket and tie to the Captains dinner, and Erlebnis restaurant, but most men were more casual. Ladies were a bit smarter, but again, no long dresses or cocktail dresses were worn. Disembarking was also stress free. Suitcases didn't have to go out until the morning of departure. Reading other reviews, I think it depends on which crew you have, rather than which ship. Also, people need to do there research carefully. The people on the ship that grumbled (and it was only a couple) were the ones that didn't pay attention to announcements, or who hadn't read their travel brochure properly. I would definitely recommend a river cruise with APT - we had a wonderful experience. Read Less
Sail Date August 2012
Brand new ship, Amaverde, and it lived up the the descriptions put out by APT. First night tried to get a glass of red wine. Bar attendant could not find a cork screw. Fifteen minutes later when up to get my wine. Same bar attendant ... Read More
Brand new ship, Amaverde, and it lived up the the descriptions put out by APT. First night tried to get a glass of red wine. Bar attendant could not find a cork screw. Fifteen minutes later when up to get my wine. Same bar attendant looked at me with a vacant stare wondering what I was talking about. Still no corkscrew. Bar menus on every table. Its a shame they did not have half of what was on them and some items, brandy for one, none at all.Some of the crew had a work ethic of doing everything as slow as possible or not at all. I think APT should review their training of crew as this ship had a few who needed more.Service at meals very slow as only four crew serving meals to 159 passengers. Long wait for meals at times. Food service area needs a redesign. People lined up at breakfast waiting to get eggs cooked by the chef blocked everyone else from trying to get other things from hot boxes or benches.Guides at all stops very good but felt rushed at times when we had free time. Had to get back to the ship. Meals were very good but would have liked more variety at lunch. For the money you pay to go on the Concerto class ships NO VALUE FOR MONEY. Go Aria class for better value and hopefully a better crew.Beautiful public lounge area but all windows covered by gauze curtains. When questioned personnel at reception did not have a clue that we would want to look outside to see the magnificent views as we sailed along the rivers. Every time we opened them they were closed the next day. Why curtains at all?? Read Less
Sail Date March 2011
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