This ship line had received great reviews. The trip was absolutely wonderful. Everyone who takes these cruises knows about the low water problem with Europe's rivers. The Captain and the crew of our trip managed to take us everywhere we were scheduled to go with no service disruption or problems presented to us. We had a Cruise manager, Camille, who seemed to be everywhere! She handled so many ...
We chose this cruise for the reputation of the company, the destinations (Danube and Christmas Markets) and for the romantic time of year.
We were welcomed with champagne and a toast by our Captain. We met our outstanding Cruise Director, Sebastian Leroy, and the fun began! Sebastian is professional, considerate, attentive to detail, hardworking, and funny!
Our ship was clean, ...
After 5 spectacular river cruises with a rival company I took a chance on AMA based on their superior reviews, big mistake. The water level was too low to do our original itinerary (not AMA's fault) but the substitutions they made were ridiculous and certainly not comparable to what we booked and paid for. To date, no compensation or consideration has been offered. But besides the bugled ...
We chose the Magical Christmas markets to see Vienna, Salzburg, and Nürnberg, to enjoy some Christkindlmarkts, and to acquaint ourselves with river cruising.
Ama has work to do.
The cruise administration as we approached our travel date was disrupted by the Woolsey Fire in the San Fernando Valley, where Ama is headquartered. Ama needs better contingency plans if they are going to stay in ...
We just returned from our first River Cruise to the Christmas Markets, Vienna to Nuremberg and because of the low water conditions could not do the published program, or even their plan B. However or cruise manager, Agnes Riley, made sure that we had a vacation to remember. We still visited cities in Eastern Europe that we had never seen and saw five countries instead of the three we thought we ...
Due to insufficient water, cruise operator purposely misleading and not informing us of the conditions, I would not recommend this company! We have enjoyed 25 luxury cruises and never had this experience. It turned out to one big bus ride through Europe. We were in Switzerland when they notified us by email that there might not be sufficient water in the river. We were not given any options. We ...
By the time my husband and I thought of a river cruise for a wedding anniversary we already had enough of ocean liners gigantomania and clearly knew each drawback of a sea voyage. Though, we find it very exciting to see different places at one go - that’s a huge advantage of any water travel. Applying value for money approach to the desired dates (12.11-19.11) and destination (Basel-Amsterdam) we ...
In our opinion, the Nov 11, 2018, Danube cruise was one of the best cruises we've ever been on--which had a lot to do with the staff and the cruise manager.
The beauty of Vilshofen all the way to Budapest was breathtaking.
Most of the people who took the cruise were over 50, but they were very active and all of the active tours were completely full. The relaxing part was saved for the ...
We chose this cruise as friends wanted to visit Prague, Vienna and Budapest, as well as the Wachau Valley in Austria, and we had lived in the area, so felt comfortable traveling with them. The service onboard was superb, from the trip manager to the individuals waiting on us. Everything was organized, with multiple options daily for each type of group, be they active or unable to do physical ...
We chose this cruise because Dr. Frank Winery was hosting it for their wine club members and their wines were featured. This was an awesome cruise experience. The staff was extremely attentive. The food was excellent. It was a new ship with all the amenities. Most everything was first class. Three of the nights' entertainment was outstanding! John Riley, our cruise director, was fabulous. ...