Holland America Line Cruise Reviews

Photo Credit: Bohrski
Photo Credit: Bohrski
Greetings from Nova Scotia
Photo Credit: Bohrski
Always people to watch at pickleball
Photo Credit: BJKL
Cruiser Rating
3.9
Average
8,677 reviews

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1-10 of 8,678 Holland America Line Cruise Reviews


Anxiety Inducing Vacation Gone Wrong

Review for a Alaska Cruise on Westerdam

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Redrow
2-5 Cruises • Age 40s

I went on this cruise to relax, unfortunately, I only came home more stressed. Everything started off poorly and it only got worse. Getting on the ship in our home town should have been a breeze, but turned into a struggle. I printed our luggage tags at home. When we got to the bag drop off, they told me my stateroom number wasn’t on our bags and I would need to get new tags. Fine, but it was a ...
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Sail Date: May 2024

Traveled with disabled person


First Cruise Experience - Mixed Feelings

Review for a Alaska Cruise on Westerdam

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rabbitdog
First Time Cruiser • Age 50s

We just returned a few days ago from our first cruise. We sailed on the Westerdam with HAL May 12 - 19, 2024. We stopped at Juneau, Sitka, Ketchikan, and Victoria B.C. Canada. We were originally scheduled to see the Dawes glacier, however we went through Tracy Arm fjord to Sawyer glacier instead. The sailing was mostly smooth, we did not get seasick or have to take any seasickness ...
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Sail Date: May 2024

Traveled with children


Don't Sail w/ HAL, We Won't Again!

Review for a Alaska Cruise on Eurodam

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Mhoffmt
10+ Cruises • Age 30s

This was our first experience with HAL but have sailed 100+ days on other lines so we had a frame of reference to compare to. We polled other guests throughout the cruise and found others to be having a similar experience, especially with dining. PROS: - The staff was more than friendly and provided assistance as best as possible even after we complained (though many things complained about ...
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Sail Date: May 2024


Disappointing food and service.

Review for a Alaska Cruise on Zaandam

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ccland615
2-5 Cruises • Age 50s

I was disappointed with this cruise. The food was mediocre at best. When the best thing to eat is a hot dog you have to wonder. The service was just ok - it felt like it was the end of a very long season and it was the last cruise they were working. The buffet was awful and the dining room was marginally better. The excursions were just ok. I wish I’d done more research to find my own excursions ...
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Sail Date: May 2024

Traveled with children

Traveled with disabled person


Canada/ New England respite

Review for a Canada & New England Cruise on Volendam

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Bohrski
2-5 Cruises • Age 60s

I went for a quiet experience of looking at the water and living a care free life for 13 days. But for the expected stress of getting there and leaving, although not bad, it was a tranquil comfortable cruise. The ship is clean and shiny, lots of nice places to find a cozy spot, mostly quiet where you’d expect it to be like the Explorers’ cafe and Crows Nest, and smooth sailing. The crew was ...
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Sail Date: May 2024

Traveled with children

Traveled with disabled person


HAL going downhill in some areas.

Review for a Alaska Cruise on Koningsdam

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canuck01
10+ Cruises • Age 70s

We have liked HAL in the past but they are changing. They seem to be trying to appeal to younger travelers. Some of this will cause their main cruise customers to switch lines. Also the food is going downhill. NY tiny pizzas were either raw dough or overcooked. Soon becoming worst pizza at sea. Fish and chips was often grey looking fish and not fresh. It was coated in pasty uncooked batter. ...
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Sail Date: May 2024

Traveled with children


WELL BELOW EXPECTATIONS

Review for a Alaska Cruise on Koningsdam

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Rocksider
10+ Cruises • Age 70s

This was our third cruise with HAL, and probably our last. Standards seem to have fallen substantially since we last sailed with them, and having cruised with Cunard and Celebrity in the meantime, we felt they were not in the same league on many fronts. This is not to say the holiday was a disaster, just that it could have been so much better... THE SHIP We found the interior of the ship ...
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Sail Date: May 2024


Make your own fun - Alaska!

Review for a Alaska Cruise on Noordam

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T. Advisor King
10+ Cruises • Age 110s

My son and I sailed on the Noordam on April 30 on its 5-night itinerary to Ketchikan, AK and Prince Rupert, BC. It was my second Alaska cruise (my 11th overall) and my son’s first time in Alaska. For both of us, it was our first experience with a Holland America line ship. Overall, we had a fun time and any complaints are more about details than core elements. As I always say, the mass ...
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Sail Date: April 2024

Traveled with children


Disappointed

Review for a Pacific Coastal Cruise on Zaandam

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Johnnylightening
10+ Cruises • Age 70s

Not as good as previous experiences with Holland America. Food in the Lido was poorer quality and the hot table items were barely warm, very poor vegetable selection. the main dining room menu choices were not great and now there are more up charges. On previous cruises with this line and the others we have travelled with the food was always one of the highlights this time it was definitely ...
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Sail Date: April 2024


A ROUGH RIDE, BEWARE!

Review for a Transpacific Cruise on Westerdam

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OceanLoverUSA
2-5 Cruises • Age 60s

20 year old ship, tasteless art, broken coffee machines, no water bottle filling allowed, rip off excursions, terrible rainy freezing weather in alaska, they closed the pools for maintenance most of the time, and then to top it all off, the bridge never got the memmo we were supposed to sail the inside passage and they went the wrong way. to say the mood on board was angry is an ...
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Sail Date: April 2024

Traveled with children


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