Recently my wife and I took a 28-day cruise from Southampton to San Francisco. Covid-19 dogged the entire 9,615 nautical miles of the voyage.
Our troubles began even before we boarded Queen Elizabeth. Cunard demanded a certified negative antigen test dated no more than 24 hours before boarding. That meant finding a provider open on a Sunday – which we did eventually at a cost of £70. Not once ...
As regular cruise travellers with American cruise lines (20+) we were excited to try a short cruise on Cunard. We booked this four night cruise on Queen Elizabeth from Southampton to Amsterdam.
The first impression of this Ship was good but our experience soon went spiraling down. The Stateroom attendant was initally pleasant but ignored us after the first meeting. The bed sheets were not ...
To celebrate my mom's 80th birthday, we booked a cruise. We had booked earlier cruises, but moved to the date in March thinking that we would have a better chance of Covid not impacting our trip. The cruise - the Northern Lights - was marketed as 12 days with 6 days in ports.
Nothing was as expected. Before leaving, I received an email telling me an excursion was canceled. When I went to ...
The ship “Queen Elizabeth” is a wonderful vessel with good ambience and there was plenty of general seating. The food was good and the service was mostly very professional. I felt there could have been a little more feedback from the captain.
Our main complaint is with the cruise relates to the itinerary and our other feedback is to do with the ship’s choice of music and ...
Having been five cruise lines, I as a person of color have never been so insulted and felt so discriminated against than we did on board our recent trip to Norway on the Queen Elizabeth. From the public demeaning ways the staff of color were treated by the white management, to the impatience of the excursion desk rep with my wife's Japanese accent (who received a college education in the US), from ...
There are limited areas where you can find a sun lounger round the pool. We went to to Pavilion Pool starboard on Deck 9, several times, as that is where the sun was. The bad news is that Deck 10 starboard is smoking. Every day we would be made to feel sick and asthma triggered by the bank of smokers a few feet above puffing away. There was one particular 'gentlemen' who every day would take ...
We have sailed with Cunard since 1996 (Diamond Members) and this cruise was our first since covid lockdown
we were a family party of four (two Accessible cabins)
From start to finish it was one problem after another and it was clear that whatever cost cutting Cunard could make to try to recover some of their losses they did. Social distancing was a joke, we had a table of four and the next ...
This cruise was a short holiday a break from the stresses of work.. my boyfriend and myself decided to try club balcony room8045.. lovely room but really small shower for my boyfriend who’s 6ft..2..couldn’t stand under the shower ..no chocolates and strawberrrys on arrival even though they had been payed for before so that started the holiday off bad.. next don’t get me wrong I can’t tie all ...
Because it was over Christmas and New Year and visited Madeira which is a lovely port especially at this time of year.
We were disappointed that the rules regarding smoking cigarettes in the Churchill lounge were not adhered to. We spoke and wrote to the Captain but still the room was filled with female smokers - totally against the so -called rules. We have never experienced this ...
Never again will we cruise with Cunard. Poor service, complacent staff who don't understand service-missed port. Very disappointed as we have always been very satisfied with Cunard on previous cruises.
We booked this short break having sailed with many other cruise lines including Cunard and have never had such a disappointing experience.
The cabin and cabin staff to be fair were excellent. ...