This is my ocean cruise number 25 so I think I can be objective. It was called: 7 NIGHT SOUTHERN CARIBBEAN CRUISE. I took this cruise thinking that Celebrity was a notch better that Holland America according to other cruisers. I had a "Concierge" stateroom 9189. The ship was not what I expected at all! The most amazing thing for me is that they charged my credit card daily, for 11 times, and for ...
Was looking forward to this itenerary, we had sailed a similar cruise a few years ago and really enjoyed it. We enjoyed the ports on this cruise quite a lot - there were a couple ports that we hadn't seen and were terrific (loved Domenica). The ship and the service were both okay, but not great. The ship, despite its makeover a few years ago, is showing its age. Not everything has been ...
Having sailed with Celebrity for over 10 years, we choose this as a trip with friends.
The retrofit that was done, was done well. I do not fault the ship at all. The staff for the most part (98%) gave us the superior service that you expect on Celebrity.
All our issues with the cruise were caused by Shoreside. We were drawn to X because they did not cruise like the other lines. They ...
I am a very loyal customer to Celebrity so I am not happy to report this cruise was disappointing at the very least. I am convinced Celebrity uses this ship and itinerary to train new staff. Customer service and job knowledge was lacking. The manager of the Blu Restaurant refused to enforce the dress code. Nothing like trying to have dinner sitting next to people in shorts, tank tops, flip ...
We are frequent cruisers and have sailed on many different lines and size of ships, but over the last ten years have favored Royal Carribeans brand as our favorite line. Knowing that Celebrity is a brand under the Royal fleet and never sailing on Celebrity we wanted to try and compare what Celebrity offers as a premium line under the RC umbrella. We were not disappointed but frankly impressed with ...
Whilst the cruise we expected, in the way of ports, we have seen a decline in the level of service since coming back after COVID. Activities staff have been cut right back to two and the number of waiters greatly reduced. No longer any in the theatre. I’m guessing with it being over the holiday period it felt American centric, but that’s no big issue. Aqua food & service for the first two nights ...
We are a mid-50's couple who have been cruising for 25+years with multiple cruise lines over the years. This particular cruise was planned as a combined Christmas, Birthday and Graduation cruise. there were 5 total travelers, we booked 2 concierge balcony cabins, one for my wife and I and one for our son (17), daughter (21) and her fiancé (24). Our disappointment was with the overall service and ...
chose this cruise because of the destination and the excellent pricing. Ship is older but well maintained and the newer furnishings are soft colors and interesting. Ship was less than one half full and that made for open elevators and less congestion all over the ship
We had all shots and boosters and pretest but still got Covid on the ship. We quarantined for 5 out of the 15 days in our room ...
I was leery of an older and smaller ship. I was happily surprised. With the makeover she’s like new. Ship was very clean, the staff incredible and the entertainment and activities were excellent and fun. We had cabin 1010. They are new additions with the makeover. Standard cabin with a smaller veranda. Very nice and comfortable. The attendant Susan was outstanding. The MDR food servers Wayan and ...
We chose this cruise because we got a great deal on it and heard it was a wonderful cruise line. We have been on other cruises and thought this would be an upgrade. The food is ok. Nothing great and the same old same old at the buffet. We finally got ranch and blue cheese salad dressing on day 5. No variety. So it’s exactly the same over cooked food. At the omelette station on day 7 the girl that ...