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2 Helpful Votes
Sail Date: August 2018
Overall in a nutshell, the cruise was great. Our cruise embarked from Fort Lauderdale, FL and that was semi stressful only because we flew out the day of the cruise. It was nice that you can choose your boarding time (1:30-2:30), saving a ... Read More
Overall in a nutshell, the cruise was great. Our cruise embarked from Fort Lauderdale, FL and that was semi stressful only because we flew out the day of the cruise. It was nice that you can choose your boarding time (1:30-2:30), saving a lot of time being overcrowded with all 3,000 people trying to get on at the same time. Embarkation went smoothly though for the most part. The ship was beautiful. The staff worked 24/7 to cater to passangers needs, including cleaning the ship at all hours of the night, making food and carrying luggage to doors. I was a bit worried when my luggage didnt arrive with my husbands, but it eventually made it within the half hour. The cabin was small but we chose the least expensive once since we were not planning to be in the cabin unless we were sleeping. The king was 2 twin sized beds pushed together, but they were comfortable. The first thing I did was flip the mattress over to check for bedbugs....negative for bugs. The dining was okay in my opinion. There was A LOT of fried food...and to someone that tried to eat healthy, it was a little stressful to find a meal that was not deep fried. I ate sushi a couple of nights, but the sushi was not included, so you had to pay out of pocket for it. Just a tip for those who have never been on a cruise before- if it shows a $ and has a price, it is not included. Food included will not have a price next to it. The food was okay, breakfast was my favorite. The pirate pizza was actually to die for- never fails for a late night snack after drinking all day. Entertainment was great...I LOVED Matt the cruise director. He was always getting people up and dancing, at every stop off the ship as well. He was hallerious and always started the party. He made my trip, big time. The only negative was that the ship only had 1 water slide (which was super slow- you had to push yourself down so you wouldnt get stuck), there were only 3 pools and surprisingly they were small (people were cramming in there like sardines), and there were not a lot of activities to do outdoors but lay out. The service was phenominal. The staff was sooo accomodating and did so much for everyone. Everyday going back to the room, I found a different animal that was made from towels- which always put a smile on my face. I also heard some passangers being very rude with some employees, and the employees bit their lip and did not comment back. They took a lot from people and still managed to fake a smile. Our cabin leader Oka was fabulous. He even gave me a $50- spa giftcard for my birthday which was super generous. Jonathon was the best entertainer there- he was in the piano bar. Very nice, greeted everybody who walked in- and was a pleasure to be around. He had a great voice and his piano skills were on fleek. I also loved his english accent- was never a dull moment. As for the ports, I was not too impressed with Nassaeu Bahamas because of the people there. There was a woman who worked in hair braiding who chased me and my sister in law to thread our hair- even though we told her we did not want to do it. They are money hungry and will not stop at anything to get your service. Half moon cay was the absolute best. We only had 4.5 hours there, which was too short. I would stay there forever if I could. Matt the cruise director had people line up for limbo on the beach and put together some fun activities. The water was the most crystal clear water that I had ever seen. I would seriously want to be buried in half moon cay. Turks and Caicos was kind of a disappointment. There was brown stuff in the water- not sure if it was from the last hurricane but it made me hesitant to swim in the water. Once you get passed the brown water, it was nice and warm. Most of the people from the cruise ship stayed in Margaritaville (where chairs were free), and Matt got together dance groups (girls vs males)- let me tell you: there was a LOT of twerking. It was so much fun though, he kept us laughing the whole time. I would ultimately go again, and this time I would bring my 2 kids. Carnival conquest offers a kids room where they keep them occupied with books, games and activities- my husband and I did a quick walk through and felt that it would be fun to bring our 2 daughters and leave them there for activities that kids cannot do. Read Less
4 Helpful Votes
Sail Date: August 2018
la comida muy mala,el crusero feo,la atencion malisima,en fin no se lo recomiendo a nadie..las actividades muy mala.todo muy terrible.falta d mantenimiento,los banos con peste .no sirve,es muy malo,falta d limpieza..hay q hacer linea para ... Read More
la comida muy mala,el crusero feo,la atencion malisima,en fin no se lo recomiendo a nadie..las actividades muy mala.todo muy terrible.falta d mantenimiento,los banos con peste .no sirve,es muy malo,falta d limpieza..hay q hacer linea para todo,para comer,para tomar,.terrible,terrible,terrible,.All of the buffet food offered in the lido dining room was horrible. The quality of the food offered in the main dining room was pathetic!! I had to pay separately to eat at the seafood shack or steak house because it was the only food I could tolerate. You could tell after the first bite that carnival was not focused on taste or quality only on pumping out lg amounts of slop to satisfy the masses. Also, I paid top dollar for a soe balcony that is advertised to have all spa amenities included!! What a joke, the spa pool and heated chairs were always full and I wasn't able to spend a single moment enjoying any of it. Not to mention the Elwin's toiletries that are said to be provided daily were only delivered 3 xs on an 8 day cruise.( shampoo, conditioner, body wash, lotion and bar soap). I asked my room stewards 3 times for it and she said I'm sorry ma'am, I don't have enough!!! Then the adults only serenity spa area was so full every day by people who get up at 4am and put their towels in all the chair until midnight even though they weren't even sitting in the chair it blocked all other guest from having a chance to relax!! The play list production performers sounded like dying screaming donkeys and the comedian was a giant flop!!!The only thing great about the entire cruise was our shore excursions.. I have sailed with carnival for 9 cruises and this was my final straw!! I will pay the extra money for royal carribean because carnivals quality , customer service and entertainment has disappointed me for the last time!! Complete trash , a total waste of my money and time!! Read Less
2 Helpful Votes
Sail Date: July 2018
Chose the cruise for the ports, price and duration. They have PLENTY OF AFTER MARKET CHARGES. A tumbler i bought disappeared from our room. They excursions are in line with other ships so they are extremely crowded. Lines are super ... Read More
Chose the cruise for the ports, price and duration. They have PLENTY OF AFTER MARKET CHARGES. A tumbler i bought disappeared from our room. They excursions are in line with other ships so they are extremely crowded. Lines are super long, the bathrooms were FILTHY. AND YOU COULD NOT EAT IN PEACE BECAUSE THEY HARKED THEIR WARES. They crowd you on buses like starving cattle. Ask you for tips while the cruise ship makes money off promoting these crowded unmonitored excursions. The extra fees and tips will run you another 50 minimum each. The kids aren't encouraged to attend any free activities. You can never find someone to help you. Cant find a trash can anywhere. The food is BLAND AT BEST. The food specialty areas (for example coffee and hot sandwiches) never have more than 2 workers per station for 1000s of people to discourage you from using the services due to the long waits. All extra activities like bingo are extra. The board game rooms have tons of the same few games all with missing parts. No playing cards. Underage drinking was rampant. Kids using their bubbles cards had a difficult time getting sodas from the bars and servers. You dont get a refund for money you won once they get to port. It should be your money...and i could keep going....say no to Carnival Paradise. Read Less
2 Helpful Votes
Sail Date: July 2018
Everything was outstanding. We have been on several cruises and this by far was the best one. Cookie was amazing and we will definitely go on another one with him as cruise director. He made everyone laugh and enjoy their vacation. We were ... Read More
Everything was outstanding. We have been on several cruises and this by far was the best one. Cookie was amazing and we will definitely go on another one with him as cruise director. He made everyone laugh and enjoy their vacation. We were even able to talk about education. He also talked to the kids and encouraged them. Service was amazing especially in Northern Lights with Thadeo as our server. The entertainment was good, the shows were good. Our favorite was Lip Sync Battle. It was hilarious and family friendly. The ship was nice and clean. The workers were really nice and they made everything so fun. The cabin was nice and our steward was great. His name was Jorge and he was funny. The ports were amazing. We had 2 shore excursions and we enjoyed each and every one of them. We will definitely recommend this cruise to anyone. Read Less
4 Helpful Votes
Sail Date: July 2018
I choose this cruise for the entire family (14), 4 cabins. We had first timers and recurring cruisers. Our embarkation was fast and smoothly for all of us. I had every one doing their check in online , definitely recommend ,which help ... Read More
I choose this cruise for the entire family (14), 4 cabins. We had first timers and recurring cruisers. Our embarkation was fast and smoothly for all of us. I had every one doing their check in online , definitely recommend ,which help with the transition. For disabled assistance, the check in was fast too. I had requested wheel chair assistant for my parents ahead of time. We had 4 children during the trip, they loved the water slides, golf courts area, arcade, pool & the children clubs, recommend online registration for kids activities. This ship is one of the old one from carnival. Very simple, not much entertainment and activities onboard. Dance club not much options; DJ sucs no variety in music selection. Cabins were simple, small and some structures deteriorated.We had ocean view and inside cabins. The worst room service take long to bring your request. All shore excursions were bought at ports, cheaper.Yes will go again. Read Less
3 Helpful Votes
Sail Date: July 2018
My wife and I chose this cruise to "try" Carnival Cruise Lines after having sailed with other vendors previously due to their lower cost. The old adage that "YOU GET WHAT YOU PAID FOR" was truly evident on the 7/15/18 ... Read More
My wife and I chose this cruise to "try" Carnival Cruise Lines after having sailed with other vendors previously due to their lower cost. The old adage that "YOU GET WHAT YOU PAID FOR" was truly evident on the 7/15/18 Pride cruise out of Baltimore, MD. Everything that could go wrong on a cruise, did on this one! We were taking our sixth cruise (none previously on Carnival) and primarily scheduled the cruise to celebrate our 28th Anniversary as well as my 55th Birthday. We decided on the Carnival Pride mainly because it sailed out of Baltimore, MD and was relatively close to our home city. This cruise was a major disappointment from start to finish. I will order our review of this cruise from start to finish. 1) Embarkation – This was probably the most convenient part of the cruise mainly due to the disabled access facilities at the Port of Baltimore. My wife has severe rheumatoid arthritis and has difficulty walking and I have broken bones in my left leg that make walking difficult. We had made prior arrangements with Cruise411 to have handicapped access facilities provided for my wife on embarkation. As such, the Baltimore Port personnel were notified, and we were escorted to a separate and distinct part of the registration lines. There we were registered separately, and a wheelchair was brought for my wife along with an escort. I unfortunately walked and tried to keep pace with the wheelchair attendant (very quick pace and very difficult to keep stride. One issue of note though was that prior to getting in the wheelchair assistance queue there were many ignorant people not wanting to follow the rules who cut in lines throughout the process, and, the people in charge, ignored the behavior and allowed it to occur. This seemed to set the tone for the rest of the cruise. Once on board, we had to wait for the staterooms to be ready, so we thought we’d go to customer service to take care of some onboard items. The Guest Services desk was staffed with only 2 attendants, one of which was dedicated to the Platinum members of Carnival. That meant that only one crew member was available for the rest of the sailing customers. As a result, we waited endlessly in this line for over an hour to get to the desk for assistance; further comments about guest services will be forthcoming. We then made it to our stateroom around 2:30PM. Our bags did not make it until hours later; it was a good thing we packed a backpack of essentials as our packed items were hours away. After being in the room for a short time, we met our room steward, Habibe who explained the room cleaning process; he was very attentive. We then went to explore as best we could. We had a late lunch in the buffet area and then tried to go to dinner at our assigned dinner spot – more on this later! As another cruiser has used a school grading scale, we will assign a ‘B-‘ here. 2) Cabins – We reserved an extended balcony stateroom on Deck #7 (category 8K). The room was adequate for my wife and I and had two twin beds joined to form a king as well as a small sofa. This room would have been too small for any more than two passengers. The décor was severely outdated. Woodwork on the inside edges were scarred and scratched from obvious rough use; bed clothing was old and had staining that multiple washings had not removed. The air conditioning in our stateroom did not function for most of the cruise. Despite several attempts by onboard engineers to try to get it to function, it did not, and we spent a good deal of time in the common areas to stay cool (for health reasons). The room’s refrigerator, upon opening the first time, was warm inside and had obvious dirt and a sticky residue present. We wanted to keep some water and our medicines cool. We called guest services and later, another refrigerator was “swapped-out” – it too did not cool to a sufficiently cold temperature! This room, and the ship in general, needs to be completely overhauled and refit. Grade of ‘C-’. 3) Dining / Reservations / Meals – Immediately upon the issuance of our room cards and boarding the ship, we noted that our dinner dining reservations did not appear to be correct. After getting onboard, we pursued this with the Guest Services staff on Deck 2. We were told that our early dining reservation was booked at a table with multiple cruisers as opposed to a “table for two” that we had previously confirmed. We were told that there “was nothing that could be done” as the early dining option was sold out for the cruise and had been closed months earlier. We explained that due to health reasons we needed a table of two and were told again that nothing could be done! They said our only choice was to use “your time dining” and try to get a table for two in this manner. Why bother making reservations months in advance if pompous cruise personnel will not honor the bookings upon sailing? Other than our headwaiter, Stanley, in Your Time Dining”, this category of rating would definitely fail unfalteringly; due to Stanley’s good will only, I will assign a ‘D’ to this category. 4) Shopping – Shopping on this cruise was found to be a very limited experience. Unlike on other ships we’ve sailed, the shops were mainly limited to two small onboard venues with not much to offer. I, however, am a watch collector and found the selection of Invicta watches to be varied and plentiful. I purchased approximately 5 watches as a result. But otherwise, the shopping was not good. The sales tactics were extremely forceful, and customers and browsers constantly had offer brochures or sales invites thrust in their hands continually. Shopping at the islands was less than eventful as well. Shops on Half Moon Cay and Freeport were very limited and consisted mainly of small huts with inexpensive trinkets for sale. Maybe they are still recovering from the hurricane, but…. Will assign a ‘C-‘ here. 5) Guest Services – This area leaves much to be desired! It appears that Carnival has a “do not care” attitude that radiates from the Corporate level down to the ship level staff. These people are clearly just putting in time and really don’t care about the concerns of the customer. I know that is common of human nature, but if you don’t care, don’t work in “customer service.” They just aren’t able to process customer requests promptly, if at all! They constantly have to refer to a superior for a resolution; the most common comment heard was, “I’ll have to Check with My Supervisor.” Our problems started the first day when our dining reservations were incorrectly recorded. We had guaranteed early dining at a table for two months before sailing and now found this not to be the case. After waiting in the guest services line for over an hour, we were told that nothing could be done, and we’d have to now use, “Your Time Dining”; why make reservations months in advance if they aren’t going to be honored? It should also be noted here that on the (arguably) busiest customer service day of the cruise, the staff was limited to two personnel; again, one of which was reserved for Platinum passengers. Another issue faced in Guest Services is lack of knowledge. We were having difficulty in getting the Carnival Hub app to work on our phones and requested help from Guest Services. A staff member at the desk instructed us to “turn off Airplane Mode” and to “turn on Wi-Fi” and showed us how to do this. He then displayed to us that the Hub app was in fact working on our phones. Well, it turned out that this reprogramming of our phones by guest services cost me about $200 in international roaming charges. Help turned out to be a hinderance. Based on their inability to complete guest services issues in a timely manner (if at all), we’ll give a ‘F’ rating here. 6) Noise Levels and Disturbances – The noise levels in the staterooms, hallways, and most common areas was raucous. It seemed that most of the parents who had kids older than 10 “turned them loose” on the ship and let them do as they pleased. Very noisy!! The young teens were boisterous and out of control, running all over, banging walls, making stomping sounds between walls and ceilings, and generally being disruptive. Don’t try to spend any peaceful time in your stateroom as it is likely that you will have these “young adults” on either side of you banging walls, doors, or running; a serene environment is impossible. What a way to celebrate an anniversary and a birthday!! Despite comments to staff, nothing was done to abate it. Noise levels and disturbances definitely rate a ‘D’ if not even lower. 7) Excursions – We booked several excursions on the various island stops we were to make, but after taking part in the first one on our agenda, we cancelled all the remaining. Here’s why: We booked the Hummer Excursion Tour on Grand Turk. Upon debarkation from the ship we went to the excursion hut for the Hummers at 8:15am for an 8:30am departure and signed in. Participants seemed slow to arrive and at 8:25 we were told that we would be leaving in a “short time” despite that fact. Time passes and at approximately 8:50am we were told that they were waiting on one more family and they were told that they “couldn’t go on the tour without them!” They finally arrived, and we moved off to the parking lot to pick-up our vehicles. Upon arriving at the departure lot, we found that there weren’t enough vehicles prepared for the number of participants and staff would have to get another one ready. They did, and we were given Hummer “No. 01” for our tour. After driving a very short distance we noted that the “gas pedal” was not functioning and the Hummer would not move forward; we flagged down one of the guides, told him of the trouble, and a second vehicle was brought out, so we could continue our tour (after a long wait) – this was vehicle No. 07. We then used #07 for a short time when it too, began to malfunction and would not keep pace with many of the other vehicles on tour. Again, we flagged down the guide for help, but we were told that there were no other vehicles for replacement and we would have to continue with the one we were in (#07) – and as a result we had to lag the other participants and “bring up the rear”. Caused extreme inconvenience and embarrassment. Upon returning to the excursion desk, we tried to convey our concerns over this much troubled excursion. The hut personnel were unconcerned and dismissive and seemed to not care about the inconveniences we experienced. Again, the theme for poor customer service emanates here as well. Other adventures were troublesome as well and we found it prudent to cancel the rest of our excursions. This category gets a solid “F”. 8) Ship Condition – This Pride started its sea service in 2002 and it REALLY SHOWS IT AGE! I have noted and taken pictures of areas of rust throughout the ship. There is rust on the life boat booms which appears to be a safety concern and should be corrected at once. The ship’s crew is constantly repairing areas of the ship and inconveniencing customers by shutting off certain areas, spreading noxious fumes and shutting down elevators during the entire cruise (is this not a safety concern). Two of four main Atrium glass elevators were out of order for the entire cruise funneling passengers into other elevators in the fore and aft sections of the ship. It appears that based on appearances, this ship needs a MAJOR overhaul. Surfaces on common areas were faded, discolored, water marked, etc. The ship is clearly outdated, old and lacks conveniences needed by travelers. This subject area earns a ‘D’. 9) Frustrations – Many things on this cruise were annoying. The Cruise Director, Ryan Rose had a very piercing and annoying voice and it seemed that pre-recorded scripts were projected instead of live conversation. Many items were in a state of disrepair; Guest Services would not give useful aid; reservations were not honored; and there was a general lack of concern on behalf of Carnival for its customers. ‘F’ 10) Summary – This was a complete revelation into the world of “discount” cruising – you truly get what you pay for! Unlike peer cruise lines, Carnival truly does not care about its customers or their satisfaction. An earlier cruiser likened this to the Walmart of Cruising, I would compare it to something lower in scale…. "F' overall. Don’t be disappointed, cruise elsewhere. Read Less
2 Helpful Votes
Sail Date: July 2018
I cruise with my 2 teenage daughters, 14 and 16 this was our second time on the Sunshine. We had a great trip. It seems like people find things to complain about on the Sunshine since it is a older ship, but we have really enjoyed ... Read More
I cruise with my 2 teenage daughters, 14 and 16 this was our second time on the Sunshine. We had a great trip. It seems like people find things to complain about on the Sunshine since it is a older ship, but we have really enjoyed ourselves on it. The only problem with the Sunshine is that it is a little harder to navigate than some of the other ships. We are going to cruise on the Sunshine again next July when it comes to Charleston SC. I enjoy Grand Turk because the pool and the beach area is right off the ship. We enjoyed San Juan. But it is not very handicap accessible. My mother is in a wheelchair and it was very hard for her to get around. Carnival has cut out some of the things that they use to do to make the trip a little special. You can tell that the employees are over worked but most of them are still very friendly. I feel like most people would love to cruise but its not for everyone. But if you go look for the good things not the bad. Read Less
2 Helpful Votes
Sail Date: July 2018
Worst. Cruise ever to Princess Cays and Nassau. Been on several. Staff talked down to us. Disrespectful staff. Would not get the manager when requested. Elevators closed half the time. Food always dry. Food on shore burgers only and not ... Read More
Worst. Cruise ever to Princess Cays and Nassau. Been on several. Staff talked down to us. Disrespectful staff. Would not get the manager when requested. Elevators closed half the time. Food always dry. Food on shore burgers only and not fit for a dog. Burgers were hard, dry and could not even eat it. Ports were nasty, dirty, and smelly. People tried to sell you drugs as soon as you exit the gate. Live entertainment was very poor except for ship director and the crew singing and dancing. Bands really bad. Comic was okay but told way to many racial jokes and pissed off a lot who left. Very disappointed that we spent over $6000 for a cruise that I would never recommend to anyone. Embarkation and Disembarkation was a hassel. Two disabled people and no help with luggage once on the ship. Held up for no reason when leaving and they would not tell us why. Went into customs and one of our kids luggage was check with nothing found and them released. Asked to speak to manager of photography about their staff and they would make up excuses why he was not available. Worst cruise ever!!! Read Less
1 Helpful Vote
Sail Date: June 2018
I have never really been that interested in a cruise, yet my aging mother wanted to go on one and this seemed like the easiest way to try a short, relatively inexpensive cruise. I love Mexico, and generally would rather go there and spend ... Read More
I have never really been that interested in a cruise, yet my aging mother wanted to go on one and this seemed like the easiest way to try a short, relatively inexpensive cruise. I love Mexico, and generally would rather go there and spend time doing and seeing things there, not on a boat. With very rare exception, I give the Carnival folks a 5/5 for attitude and training -- from booking to debarkation, everyone was very helpful and kind. My mother has mobility issues and gets a little confused now and then -- the room we received was perfect, close to the center of the ship, customer service and the embarkation ramp. The booking agent knew exactly what she was doing. The dock staff helped her on with a wheelchair, even though we did not use one during the trip. When I was out of the room, and got up from a nap and got a little lost, forgetting her key, the crew got her back with no trouble. The cabin was smallish, but it was fine -- it was all we needed, and the beds were comfortable. The food was generally good, with one exception. On the first night, we ate at our assigned dining room and it was not good -- everything was steamed -- floppy calamari, squishy steak, lukewarm lava cake with melted ice cream. Honestly, I wasn't going to say anything, I just figured that was what it was. The hamburger we had eaten at the burger stand was so much better, I figured we could find good enough food. I decided to mention my disappointment, and the staff from the Pride dining room urged us to try again. I am so glad I did. The next two nights' dinners were great, and waiters Jovaneh and Octavian were the best. We just got a team's bad day the first night. Another highlight for us was the comedy show, specifically Jodi White -- both the family and adult shows. The other comic, her husband Dale, was also very good. We went every night to at least one comedy show. We had a good day in Ensenada. I would not put it near the top of the list of Mexican cities I like to visit, but it was OK for a day trip and a little goofy souvenir shopping. I am not sure I am going to be going on a lot of cruises in the future, yet based on the high quality of service from this Carnival crew I would definitely try it again. Read Less
3 Helpful Votes
Sail Date: June 2018
My 2 sisters and I decided to take my mom on a cruise. We decide to get a nice suite. Not only was there no wheel chair elevators for disabled people, but the lines for the Buffet was insane! The line to get onto the boat took over 35 ... Read More
My 2 sisters and I decided to take my mom on a cruise. We decide to get a nice suite. Not only was there no wheel chair elevators for disabled people, but the lines for the Buffet was insane! The line to get onto the boat took over 35 minutes due to rude people not allowing a disabled lady in a wheel chair go first. Then the 10th floor buffet was gross! Lines that took way over 45 minutes. Also to get to the buffet the floors around the pools were so slick and wet we couldn't chance one of us pushing my mother to fall! Someone is seriously going to get injured. As to the restaurants thankfully they were delicious. Liked the steak house very much. The one thing I had was a great time laughing. ONLY THING. Way too crowed. 5000 people on one ship. UM no. And to have no wheel chair elevator is not smart! And they don't just have where you push the floor you want to be on. Nope. They make you wait and advise when that elevator will be ready. Again by this time rude ignorant people jump in front of my mother in a wheelchair. Lastly being on a floor with a suite, we had our own bar and pool. Loved that. BUT.....the pool was only for us till 7pm. Then it was open to the entire boat. I didn't spend thousands of dollars for rude ignorant people to be allowed on our floor's pool! Oh and best part? There was a bachelor party on this floor. LOUD, RUDE, AND didn't want to go back to the suite pool as all the guys were drunk the entire time. Shocked no one kicked them back to their suite. Would I go back? Nope. For the amount of money I spent I could of went to Ireland. Waste of money. Don't do it. Read Less
Sail Date: June 2018
Being my first cruise - I learned as the journey continued. Note: My United seat was too small and chairs too close to my knees for me to get out. I would have enjoyed my cruise more if I had "thought" about there being a ... Read More
Being my first cruise - I learned as the journey continued. Note: My United seat was too small and chairs too close to my knees for me to get out. I would have enjoyed my cruise more if I had "thought" about there being a doctor on the cruise. Because of the hurt sacrum and arthritis, I needed to stop more often. Therefore, I would have LOVED having somewhere to sit on each floor. Even if it was near the elevator. There were very, very few places to sit along the passageways. This would be helpful especially to us older or partially handicapped people. Some people just "loved" the cruise director. Since this was my first cruise, I did not have a previous director to compare him to. As for me, I found his English accent very annoying to my ears and you heard it all over the ship - everywhere all the time. Some people loved him. So I am sure he was very good. Even if you are not ready for a wheelchair (like me) you might consider getting a partially handicapped room if you stumble over things or trip a lot. The reason I say that is the first cabin I was in (like 1202) the restroom floor was raised up about six inches. I had to put the lime green cups in the doorway so I would remember to step up the extra height each time I went into the restroom of my cabin. I went to play bingo - one time. It was very expensive. Also - if you were not the only person who won that game, you had to split the pot with whoever won also. I SURE WISH I HAD BEEN TOLD there was a free shuttle that would take me from the ship into Nassau. It was not a really long trip but it was stifling hot. Also, once you entered into the building to get to town, you could not turn back. You had to go through the building and enter the other side and stand in line to wait for the shuttle back to ship or I guess to walk out and walk back to ship. Not sure how I should have handled having my baggage taken to the bus I was to get on to go from pier to airport --- but I am sure going to find out on my next cruise in December 2018. I went down early and took them myself. Little knowing I would have to stop and start and stop and start for a very, very long ways from ship back and forth through corridors to get to the bus for airport. Surely I could have paid to have my bags put on the bus and me just walk it. I will figure this out at beginning of my next cruise. I was on this first cruise by myself. I am very friendly and so were others but I made sure that I have someone with me for my next cruise and it seemed too long by being alone. I began in cabin 11202 but woke up in wee hours with rocking of ship. Went to guest services and they graciously moved me to another room the next morning. Mucho better. Thank you. Read Less
Sail Date: June 2018
We chose this cruise because departure port was close enough to drive. We took two of our grandchildren which was their first time away from parents! Pros: Camp ocean was great! The kids loved it and the staff were super! ... Read More
We chose this cruise because departure port was close enough to drive. We took two of our grandchildren which was their first time away from parents! Pros: Camp ocean was great! The kids loved it and the staff were super! Most offerings in main room were delish. I had two dishes inedible; the prime rib and mahi-mahi, but everything else better than expected. Our Matri’d was so accommodating. He changed our dining time from anytime to 6 pm., and assigned us one of the best tables in London Dining. The towel animal ‘parade’ around the pool was a big hit! Cons: Being that there were no accessible rooms available we opted for an ocean suite. Do not think ‘suite’ is better and bigger. It is not. (The only suite plus was the captains lounge before embarking.) Our room number was 7329. Our cabin steward did not put away children’s beds during the day which made it near impossible to maneuver, especially since my husband and I had both had mobility scooters. (All cruise lines need to uphold rules for who can reserve accessible rooms.). Beside all this, the room was on the warm side. Thank goodness I brought a fan. We did not allow children to swim last day at sea. The water was turning green. Rightly so because the public restrooms were few and far between and well hidden. There were no family appropriate shows in the theatre. We heard there was a good comedian in forward lounge but it was standing room only every night. There were no quiet places to enjoy an evening cocktail. Every bar area had bands thinking the louder they played the more talented they were. The Piano Bar, Big Easy, Venezia were always closed for special events. IF you could find someone to order a drink, it was so watered down they should be ashamed for charging so much. The endless bubbles was a total waste of money. There again, it was near impossible to find someone to take your soda or juice order. We even had to pay for distilled water to put in c-pac machine! The main dining room/s were never opened for breakfast or lunch. (There was at sea brunch.). The only breakfast or lunch choices were hamburgers, pizza, or a limited buffet offering all with long lines. Being on a scooter it wasn’t easy getting a plate. The only one to ever help was Mariana. One review star goes to her alone. We really missed the little things. Chocolates left on pillows, A call letting us know room service was on the way. The variety of items in fun shops was poor. Only one ‘sidewalk’ sale which I always bought future gifts or souvenirs. I realize all this is to keep costs down to provide this experience of varying budgets. We will probably take the grandkids again next year. Your children’s program and staff are wonderful. I do hope a little bit larger boat will replace Triumph. (I read she was going in to dry dock for a much needed facelift.). I was surprised there was only one slide for kiddos. Hopefully the redo will add a few more water thrills. Read Less
2 Helpful Votes
Sail Date: June 2018
Were supposed to go to the Mexican Riviera, but went to San Diego and Ensenada. We were out running a hurricane. It was not Carnivals fault. The food and attitude of the crew are excellent. We were given a free cruise for not going to our ... Read More
Were supposed to go to the Mexican Riviera, but went to San Diego and Ensenada. We were out running a hurricane. It was not Carnivals fault. The food and attitude of the crew are excellent. We were given a free cruise for not going to our locations. The casino was also giving me a free cruise for staying on the ship. I had the best time of my life. They also sent to my room 2 bottles of wine and a bottle of champagne. We are going to rebook this cruise, since we have never been to Cabo San Lucas or Puertavallerta (or how ever it is spelled ) . The casino payed off well, went home with more money than I took Also being handicapped, they wheelchaired me on and off the ship with a smile on the crew members face. I can not wait till our next cruise leaving from Puerto Rico. Read Less
3 Helpful Votes
Sail Date: May 2018
We sailed on the Carnival Ecstasy for our first cruise six years ago and decided to go on this ship again since the port is so close. While the ship is older and perhaps not as fancy as newer ships, it is very well maintained and clean. We ... Read More
We sailed on the Carnival Ecstasy for our first cruise six years ago and decided to go on this ship again since the port is so close. While the ship is older and perhaps not as fancy as newer ships, it is very well maintained and clean. We really enjoyed the addition of new restaurants, such as Guy's Burgers. Pros: -By and large, service was excellent. There were a couple of issues (which I'll list below), but waitstaff in the restaurants was wonderful. We also always has fresh towels in our room, and anytime we needed anything, it was quickly handled. -The food was very good compared to other Carnival ships I've been on recently. -There were plenty of activities to do. We went on a different Carnival cruise in December, and there was hardly any trivia or other fun stuff to do during the day besides go to the casino. On the Ecstasy, there were fun activities to do around the clock. -Even though the cruise was sold out, we seldom had to wait for anything. They had plenty of staff available, so even lines that seemed long at first went by extremely quickly. The ship is very well organized and nothing was super congested. -The cleanness of this ship (well, all Carnival ships I've been on really) is so impressive! The bathrooms were always perfect, and with hundreds of people milling in and out of the public areas, it shows how hard they work to keep things clean. Cons: -What happened to the twice-a-day room service, including turn-down, towel animals, and chocolates? We only had towel animals twice on our trip. This isn't a big deal, of course, but was definitely part of the charm on our first cruise. -The excursions were disappointing. For the Princess Cays, we purchased a snorkel package that included 30 minutes on a water bike. When we tried to use the bike (an hour before we were told the activity would shut down), it was already closed. The people running it were napping on picnic tables. When we asked about a partial refund, Carnival refused to refund half of the package (and this was half of the price of the package), saying that the excursion was on sale when we bought it. We were only asking on a refund on part of the sale price, so that made no sense. We did the dolphin swim in Nassau, and while it was lots of fun, the photo package was so expensive that I didn't have enough cash on hand to get it. (It was $100 for a disc of 10 pictures, so be prepared...they won't let you bring a GoPro, camera, or phone to take a picture yourself.) While this wasn't Carnival's fault, of course, some warning on this would have been helpful. -I fell down and badly hurt my leg. This was witnessed by one of the workers in the WaterWorks area. He said he would call for help, but no one ever came and brought so much as ice. An X-ray when I went to the urgent care after getting back showed showed that my leg was actually fractured. Read Less
11 Helpful Votes
Sail Date: May 2018
My family has been over 10 cruises, mainly on Princess and MSC. This was our first Carnival Cruise (May 20 – 27, 2018) and it will not be our last. The staff on the Carnival Pride was the friendliest and most helpful of all the ships we ... Read More
My family has been over 10 cruises, mainly on Princess and MSC. This was our first Carnival Cruise (May 20 – 27, 2018) and it will not be our last. The staff on the Carnival Pride was the friendliest and most helpful of all the ships we have sailed. As others have echoed in previous posts – I could not find one staff member who did not have a smile on their face in the entire week. We choose this cruise as it was only 40 minutes from home to the port. No flying this time. It worked out great as we were able to use the pool from the beginning to the end of the cruise as the weather was warm. Keep in mind - if you go from October to April – you may have to spend the sea days inside. Let me run down the week’s events and categorize them. Embarkation – The cruise port of Baltimore is very easy in and out right off of I-95. With only one cruise ship in port at a time – there is little to no traffic in and out. Tip – make sure you have your tagged luggage ready to be dropped off. Prior to parking – porters take the luggage from your car and place it into airport style luggage carts prior to parking. Parking is $15 a day – and you pay when you arrive. If you have cash there is a separate line to pay. Plan on getting to the port no earlier than 11:30am as they will not let you park prior to that time. Going through security and getting your cruise card was easy and quick. For those who like to be dropped off that is easy as well – follow the signs and they will direct drop offs accordingly. Tip - for out of towners – there is no food available to purchase at the cruise port – you will have to wait until you get aboard. Bonus Tip - Cruise goes under the Key Bridge about 20 minutes after leaving Baltimore and under the dual spans of the Bay Bridge about 2 hours after departure. Nice feature to go under bridges as with Fort Lauderdale and Miami you make the turnout of port and you are in the Atlantic Ocean. Bonus Bonus Tip - you do not need to go to the muster station drill with your life jacket. Just go to your station and the drill took place at about 4:30pm. Each child under 12 will get a wrist band to identify the muster station they need to be for the length of the cruise. Ship – The ship is older. If you are looking for the latest and greatest bells and whistles (no rock walls, ice skating, indoor parks, bowling alleys, etc…) then you will be disappointed. If you are looking for a cozy ship – 2124 passengers – and temper your expectations – then you will be pleasantly surprised. Yes, there was paint peeling and some rust spots on the balconies. The years of salty air does wear on the ship. But overall it has held up very well. Food – Main Dining Room – food was adequate – service was exceptional. Tip - We had anytime dining and we were able to secure the same table every night at 5:45pm. If you want the same table every night – make sure you get there early on the 1st night and then follow through on the 2nd. After that you are all set. The waiters and staff were extremely helpful. The best we ever had – thank you Michael from table 400. My daughter is on a special medically prescribed Ketogenic Diet (for her seizures) and they made sure Chicken, Pork and Beef Burgers were cooked without seasoning. We were able to get the menu for the next night and choose in advance. Carnival was by far the MOST accommodating food staff we ever had. We also were able to finish dinner and catch 7:30 and 7:00pm pre-shows with easy. We just let our waiter Michael know that we wanted to make the show and he speed up service. Buffet - food was adequate. Tasty – nothing extraordinary. Try Chopsticks for Chinese food at lunch. 24 hour pizza was great – be sure to ring the bell after hours. Guy’s burger joint – burgers and fries were awesome. The tacos and burritos on deck 9 allowed for a quick and very tasty meal without losing your pool chairs or having to walk through the buffet line. Room Service – typical food – delivered on time. There are few items on the room service menu that do charge extra – chicken wings – special desert, etc… Spent $0 Specialty Restaurants - we did not use them. Spent $0 Casino – we did not use the Casino. Spent $0 Bars – we did not use them. Spent $0 Photos – we took pictures every night. Carnival does the standard placing of photos on deck #3 and you spend time looking up and down for the ones you took. They offer a 10% discount for the embarkation photos on the first two days. 8x10 photos are $21.99. They do offer Shutterfly bonuses with certain # of photos purchase. Tip – if you are getting multiple photos - be sure to ask for the $1 per photo add on to digital image. We got 10 photos and for $10 extra got them on a USB cruise drive so we could print copied out at home. Bogo, Stefan and Yogi were great with our photos. Spent $225 Excursions – Grand Turk – we did not do an organized excursion – ship docked. There is a beach right off the ship – with chairs and umbrellas. First two rows – you can pay to sit – rows 3 and back are all wide open. Beach has some rocks and a rocky shelf in the water. Just watch your step. There is a Jimmy Buffet’s Margaretville in the secured cruise area. The pool is huge. You can buy food/drinks if you want to but there is no requirement. Great place to sit and enjoy the music and people watch. In addition to Jimmy Buffet’s - there are local shops all in the secured area – haggle if you want but the items are reasonable priced. Spent $40 for a beer, iced tea and monster chicken nachos and $30 for souvenirs. Tip – 15% service charge and VAT are already included in the bill. Half Moon Cay - we did not do an organized excursion – tender into port. The tender is a short 15 minute ride – smooth sailing. Get your tender tickets starting at 8:30am from the Lido deck and wait until your number is called. The process was typical and smooth. The private cay has plenty of beach chairs and there are spots with tree coverage. Food is buffet style burgers, hot dogs and jerk chicken on the island. Tip - Try the chicken it is better than the hot dogs and burgers. You can rent water sport gear if you like. Beach has superfine sand and crystal clear. You can walk out 150 feet and still have the water at chest level. There is ample time at Half Moon Cay. Spent $0 Freeport – we choose the beach excursion. Meet at the Harley Davison Store in the port – easy to find and wait for the double decker bus to take you to the other side of the island. 20 minute ride. May is rainy season – so the skies opened up as we drove to the beach. Those on the 2nd level of the bus got wet. We enjoyed the experience of getting soaked even before we got to the beach. It rained the morning except for the last 40 minutes. We still went in the water as it was warmer than the rain. So people left early as the bus came 2 and 3 hours into the excursion. We stayed the 4 hours and enjoyed getting wet in and out of the water. Some people were disappointed but you cannot control the weather. Spent $120 for the excursion and an addition $11 for nachos. There are about 30+ shops right off the ship. Tip - Head away from the first few shops and you will get better deals. We picked up a large Bongo that they engraved for $25 to the left of the Harley shop from a couple when the same Bongo was $75 from the first shop through the gate. Again haggle if you like – but this couple was working hard and handmade all their goods. They also had homemade wooden crosses with shells and local rocks that were only $10. Spent $50 on souvenirs. Shows on Board – there are four main shows – 80’s Pop Music –Hart & Soul – Getaway Island and 88 Keys. We went to the 7:30 shows and sat in the front row every night. The 8 person cast works had and the shows were fun. If you are used to MSC’s grand productions this is not. But if you want toe taping music that you can sing to and feed off the energy from the cast – then it is great. Comedians – did not attend any of the shows. Pools – two main pools – were never crowded – even on sea days. Water area in back of ship had some strange hours and they do close it if it is too windy. Mini golf is best early morning as there is no shade. Tip - Just be patient for chairs near poolside. Serenity Adult retreat - did not use. Kids’ Activities – did not use. We had a blast with our 8 ½ year old daughters by our side the entire time. We are probably the exception to the rule – but when we go on vacation we do not take a vacation from family time. Seeing her enjoy herself and exploring the ship together was a blast. Tip – find the Sunset Garden forward on deck 3 and explore it on a rainy day and if you want peace and quiet. Great place to get away especially if only have an interior room. Room and Room Steward - Ms. Lui was great. Room was always clean, bathroom is older but you get a stronger shower as the water saving features is not in place. Room was comfortable and the beds were surprising good. We had an extended balcony which was nice on the starboard side. Tip - Starboard side gives you views of Baltimore. Port side gives you views of Grand Turk and Freeport. Debarkation – Carnival allows you to select early or late debarkation times by selecting the luggage tag on the last sea day. You also have the option of walking off with your luggage. Keep in mind the cruise ship does not dock until 9:30am on Sunday. We waited in the Taj Mahal to have our number called for early tagged debarkation. There was a delay in getting off the ship as there was only one emigration office at the port. Not Carnival’s fault but shame on the port of Baltimore for only having one guard at the start of debarkation. Positives – it was a very inexpensive cruise for the three of us. Service was great. The ship was never crowded to us and there were ample activities on board during sea days. Negatives – pool deck is super slippery – walk and do not run. We saw 5 people go down even as the deck hands were trying to keep the decks dry. Speaker system on board is poor – could hardly hear any announcements. Iffies – the weather – leaving out of Baltimore you never know what weather you are going to get. We lucked out with great weather. We enjoyed our cruise close to home and will go again. May – September are probably the best weather months to cruise out of Baltimore. Hope you enjoyed this review as much as I enjoyed experiencing it. Read Less
Sail Date: May 2018
We went on a group cruise with friends. Our room was always clean and our cabin host was always helpful and friendly. The issues I had was that they boardered on harassment on the first day to push drinks on you. The closest ice machine ... Read More
We went on a group cruise with friends. Our room was always clean and our cabin host was always helpful and friendly. The issues I had was that they boardered on harassment on the first day to push drinks on you. The closest ice machine was out of service the whole time. But what should have been unacceptable was the elevator that went to the 12th floor where the kids camp was located was out of service the whole entire cruise. I am disabled and climbing a flight of stairs is both difficult and painful for me. Also disembarkment at the first port was horrendous. Basically the whole ship was told to go at the same time. Disembarkment at Galveston was similar to the chaos at out 1st port. If you do the dune buggy tour take snacks unless you want to pay an additional $20 per person to eat at the beach. Read Less
6 Helpful Votes
Sail Date: May 2018
We're from the UK so embarked at Barbados after flying direct from London. This is the only Carnival cruise which has two embarkations (Sunday is San Juan, Wednesday is Barbados). We flew in the previous day, one night in a hotel, ... Read More
We're from the UK so embarked at Barbados after flying direct from London. This is the only Carnival cruise which has two embarkations (Sunday is San Juan, Wednesday is Barbados). We flew in the previous day, one night in a hotel, then taxi to the port at 12 noon the next day. When we embarked there were only 160 getting on at Barbados and check in was really simple and quick. Our luggage didn't take long to arrive. We had anytime dining which worked well. The staff were great and greeted you by name each evening. If it was busy you were given a small handheld device which vibrates when they are ready for you - we never had to wait more than about 20 minutes. We chose a sharing table each evening because this is a brilliant way to meet other guests. Every evening we were sitting with different people which was great. The food in the dining room was good but the main courses could do with being changed more often, however the quality was good. We did have lunch in the buffet restaurant which had lots of choice and is open 24 hours a day. I liked the section where you could have a sandwich/wrap made up for you. You can get juice/water/coffee in the buffet at any time of day. We tried the burger place and found the burgers very tasty. Service was excellent 100% of the time throughout the whole ship. I liked the fact that when you passed a member of staff they all smiled, said hello and asked if you were having a good time. Nothing seemed like too much trouble. Our room steward was excellent - we did have a couple of small issues with our cabin which I reported and they were sorted out within a few hours. We loved the adults only serenity deck. It's right at the stern of the ship and had two hot tubs as well as loads of sunbeds. We met some lovely people here. Entertainment was varied and good. The cruise director (Marcelo) was lovely, as were all of his staff. We liked the piano bar and the shows in the Palace Theatre (especially the Love and Marriage show). The comedians were also excellent, although some of them need to slow down as they speak far too quickly and it's easy to miss the punchline! We both used the gym which was huge and had loads of equipment. There was also a studio with mats where you could do floor work. We also used the spa and my husband declared his full body massage the best he had ever had. The therapists were lovely. We had a balcony cabin on the main deck which was an excellent choice as we chose to have room service breakfast every morning on the balcony whilst watching the ship dock. There is no charge for room service (apart from within certain hours in the middle of the night). The debark process at Barbados a week later was also quick and simple. If you want to you can stay on the ship until 1pm, but you need to vacate your cabin by 9am. All the islands we visited were great. This was a lovely way to see so many places. This was the first time cruising for us, but will not be the last. We had a great time and will be back. Read Less
2 Helpful Votes
Sail Date: April 2018
We chose this cruise to give some friends a start intro to cruising, they had a balcony deck 8 & o/view deck 2. We were in an interior room deck 7 aft above the Empire dining room, so that was good, just a 5min walk to restaurant. ... Read More
We chose this cruise to give some friends a start intro to cruising, they had a balcony deck 8 & o/view deck 2. We were in an interior room deck 7 aft above the Empire dining room, so that was good, just a 5min walk to restaurant. Embarkation & debarking were smooth, we were with a wheel chair user so that helped us, the staff wheeled her on & off the ship. The balcony rooms were very good, plenty of room, however the balcony is small & the ceiling of the balcony is rusted with some rust holes, the Spirit is off today to Singapore & dry dock for 2 weeks refurbisment, new carpet, clean the hull, reupholster seats in theatre & shops to be refurbished. The food in the restaurant is excellent, the waitress Corinna was very good, always serving with a smile. The quality of the food was a high standard from start to finish of cruise, the standard was maintained, even if it was for only 4 nights. The music in the restaurant for me is annoying, but the majority of people thought the kareoke entertainment in the dining room by staff was great, for me it is way too loud, last time on the Spirit 4y ago it was good fun, not amplified. The bistro is way too small for the number of people on boat, this is not unusual as all the cruise companies are getting as many paying cruisers as they can. One plus thing though, the coffee machine makes a good cappuchino. The food in the bistro is ok, just a small area for 2500 passengers. I gather the boat was full at 2500 & 1000 crew; the adult only & gym areas are very good. I gave a 0 to enrichment but as this was a 4N it is n/a. We manged to get onto Moreton Is, but only just as it was a 50/50 whether to run the tenders as it was windy & choppy. Moreton is ok, it was not good weather for water activities so no snorkelling but some did have a swim in the nearby beach. There were a lot of kids on this boat for this time of the year, but overall not too bad. The entertainment in the theatre was very good, there were two production shows, no live orchestra all programmed & pre recorded. Usual 80s show with excellent use of stage & props, the cast is young & enthusiastic. The volume of music is fine except for the Rock guitar show when some youngish guy solos for about 15 mins as a warm up for the main event at very high levels of volume, someone should tell him the energy comes from stuff other than amplified volume, The music around the ship varies; there is an excellent string trio from Ukraine who played a lot of pop songs from Beatles on, singer / piano player, a Manila 2 piece & a solo guitar / singer. The CD was not as visible as some others CDs. The master & officers had a meet & greet which i did not attend, but as this was a 4n cruise ? The gym is very good, plenty of devices to keep you working, the spa & sauna complement the gym. Overall happy with the Carnival Spirit. Read Less
Sail Date: April 2018
I chose this cruise because family church invited me. My generation was wonderful. Ms. DELORES was very helpful with explanation of info shares. Gary and very polite with of disable family member. The ladies at the front had us ... Read More
I chose this cruise because family church invited me. My generation was wonderful. Ms. DELORES was very helpful with explanation of info shares. Gary and very polite with of disable family member. The ladies at the front had us "LOL". The wait time was very pleasant and short. We were able to go to our room pretty quickly. Ship was beautiful and clean; no odor or anything. Our state room steward, Yandia was coca sweetheart". She knew us by name. Our dining table server ( I sat at both tables) #410 and #412. They were wonderful (I made and Elbert are too funny). Customer service Javanna & Lufuno were very helpful. Estelle never ceased to amaze me. Karoke was great as well. HOLY guacamole excursion with Misheal was great. Everyone i my grpup enjoyed themselves. The debarkation was a mess. The instructiond weren't clear for neither process of getting items from claim department or wheelchair assistance. Once we found the wheelchair; everything went smooth again. Yes, I would do it again. Everyone has growing pain I think over all, things were good. Read Less
6 Helpful Votes
Sail Date: April 2018
My husband and I have always sailed Carnival, and this was one of the few Carnival cruises to port in Europe. Let me start by saying overall I had fun not enough to justify the cost of this vacation and not enough to recommend it to other ... Read More
My husband and I have always sailed Carnival, and this was one of the few Carnival cruises to port in Europe. Let me start by saying overall I had fun not enough to justify the cost of this vacation and not enough to recommend it to other people. I had many friends on the ship who disagreed with my assessment. Here's what I think happened... Carnival doesn't usually sail in the Mediterranean so it probably won't be a problem for most people, but I feel like cruising is not the best way to experience Europe. We stopped in Sardinia, Florence/Pisa, Rome, and Naples (Italy), and Marseille (France), and we sailed from Barcelona, Spain. Most of our stops were not close to our actual destination and required a long bus ride (1-2 hrs) to reach the points of interest... Which left less time to explore and made for longer excursions. We only had one day at sea which was at the beginning of the cruise so all of our really long excursions were back to back. We were so tired by the time we reached our last stop that we actually skipped the expensive excursion we had already paid for. We just couldn't do another full day starting at 5:30 am (that's how early we had to get up to get ready, eat breakfast, and get to the meeting point in time for the excursion to start.) Plus, we were constantly rushing on and off the ship. On the excursions we were running to cram in as much of the sights as possible or to keep up with the tour group. I feel like we didn't have nearly enough time to really see anything Europe has to offer, which is A LOT. On the ship we were rushing to make it to some meal before the restaurant closed, or to some show, or to some other activity before they closed. Which brings me to my next point - I can't understand why Carnival had so many things closed so much of the time. It seemed like every time I turned around something that I wanted to do was closed and there didn't seem to be a good reason. On our last day on the ship we found only one of the four whirlpools on the ship was open. We had to wander around for twenty minutes looking for it. We did a lot of that - wandering around the ship looking for something that was open. I purchased the bottomless bubbles (soda) package which means you are supposed to be able to get free unlimited soda any time of day or night. I paid a lot for it. But there are so many catches... for one- you can only get a soda at one of the official bars (does not include the coffee shop or theater), which means yiu have to wait in line, there are no soda fountains. Second, you can only get a soda in a glass, (no cans) and only one at a time. So you can't use your bottomless bubbles to stock your in-room fridge. Last and most frustrating of all, not all of the bars are open at all times and not even the same times from day to day. Which means you have to wander around the ship all day and night searching for a bar that is open, or you need to constantly have your nose in a schedule trying to figure out which bar is open at that time that you happen to be thirsty. Most bars close at 11 or 12 at night and don't open again until 6 or 8 the next morning. If you want a soda between those times you have to go to the casino bar. If you're a non-smoker like me this can be exceedingly frustrating because the casino is a smoking area. You'll have to wade through the clouds of smoke to get a soda. I'm not complaining about the smoking, I'm complaining about the fact that the only bar open is in a smoking area. That's not very inclusive for people who don't smoke, and there doesn't seem to be a good reason for it considering there has to be at least 15 bars on the ship. Another example is the main buffet restaurant. During the day the buffet is almost always open, but only half of it... which makes for bigger crowds and longer lines. Why, Carnival? That's the main eating area, it's the busiest restaurant on the ship... seems like a really bad idea to keep half of it closed all the time. And if you want to eat between 12 and 6 am (hey, I'm on vacation... I'm allowed to eat late) the only restaurant open is the pizza place... Which will probably be packed since it's the only option. Or you can get free soft serve ice cream (If you can find a machine that isn't out). So basically late night entertainment and food is QUITE slim on this ship. Sometimes they have a night club open if you like that kind of thing... But I don't know if they have food. For those people who have babies and children under 2 yrs of age (there are a few of us at least) they do have a babysitting option but there are a lot of catches. It costs extra, of course but it's quite reasonable in my opinion. (6.75 per hour plus 15% gratuity). They only take babies 6 months to 2 yrs old at night from 10pm to 1am, and then in the mornings at different times depending on the day. Most days for us it was 6:30am to 12pm. That's a lot of hours but you have to work around the excursions you planned and the opening hours for all the activities on the ship. I felt like most of what I wanted to do was closed during most of those hours - not all of thise hours, and not everything. I did have a few small windows to take advantage of the baby sitting service but it took careful planning, and a lot of rushing, again. And one of those times was during the time I would have been on an excursion had I not been too tired. So I basically traded an excursion for a little bit of fun on the ship. So just be aware if you have babies. Lastly, the elevators. I don't know what they have done to the elevator system but I didn't meet one person on the ship who wasn't disappointed or angry with it. They have some kind of smart technology or poorly designed algorithm controlling the elevators. In the middle of the ship they have 6 elevators but I could only ever get 2 to work at a time. This meant you had to wait a long time for an elevator and sometimes it would be so full you had to push the button again and wait for the next one, or even the next one after that. I waited for 10 minutes for an elevator more than once on my cruise. Doesn't sound like a long time but when you're standing there doing nothing and you're in a hurry, AND there are 4 other elevators doing nothing at all... It gets frustrating. You can take the stairs but if you're on deck 3 and you want to get to deck 10 - who wants to climb 7 flights of stairs every day? This says nothing about people who don't even have that as an option. (Wheelchairs and strollers?!?) Another complaint I have is the amount of entertainment and food that costs extra now. Is it just me, or has Carnival started charging for a great many more things that used to be included? And it could have been my frustration clouding my judgment, but it seemed like the activities and food options that are included are closed more often than those things you pay extra for. I felt like a lot of the free "entertainment" was a sales pitch in disguise to get you to spend more money. There were faaaaar too many spa demonstrations and not enough live shows on the itinerary. The shopping was quite limited on the ship. A lot of expensive jewelry and watches, and not enough souvnire type shops. I was dissapointed. I really liked carnivals new candy shop, however. That was a fun place to go. I spent a lot of money on souvenirs for my children there. Another thing I really enjoyed was the service. Carnival always employs the hardest working and the friendliest people. I give them 5 stars for service. Also, the ship is always immaculate. There were never a shortage of clean tables to sit at in the main dining area (unless the dining area was straight up full - which didn't happen very often.) I loved the water slides, the sports square, and the skyride. The sky ride is soooo fun. You must try it if you cruise on the horizon or Vista. The sky course looked like a lot of fun too but I never got to try it. (I had a baby with me.) The ship is beautifully decirated as well. I loved my cabin which was just the right size. (A regular balcony room.) I love the addition if the mini fridge in the room. I also really appreciated the new hand washing machines in the main dining area. Those things were so cool and convenient. Overall, I had fun on this ship but it was very expensive and I feel like we could have gotten a much better value for our money if Canival had planned things just a little bit better. For that reason I do not recommend this ship to other people (especially families, people who don't drink or have conservative taste in shows and entertainment, or those with disabilities) and we probably won't sail with Carnival again. Read Less
8 Helpful Votes
Sail Date: April 2018
i am just back from Carnival Horizon ship. this is my fourth cruise with Carnival and the ship is amazing. the atmosphere was so happy and cool, the service all over the ship was fantastic, food was great in the buffet as well as in ... Read More
i am just back from Carnival Horizon ship. this is my fourth cruise with Carnival and the ship is amazing. the atmosphere was so happy and cool, the service all over the ship was fantastic, food was great in the buffet as well as in the beautiful dining room. also recommnded to eat at Bonsai, we had a great time there and definitely go to the pig & anchor pub which offers 4 kinds of homemade draft beers. the rooms are large and bright, the casino was big and very active and fun was all over including the shows and the comdian which i highly recommend to go at least one night. the hamburgers are big wow!! the ice cream is unforgettable ... i didn't sail with kids but i saw so many features that they will love! skyride, waterslides, video games, IMAX and many more. well done to Carnival! it's definitely best value for money !!! Read Less
1 Helpful Vote
Sail Date: April 2018
Consideration for handicapped passengers is necessary and appropriate, consideration for nonhandicapped passengers is also necessary. During debarkation and shore excursions utilizing tender boats, handicapped personnel with family ... Read More
Consideration for handicapped passengers is necessary and appropriate, consideration for nonhandicapped passengers is also necessary. During debarkation and shore excursions utilizing tender boats, handicapped personnel with family members (if they choose to accompany the handicapped person(s)) should be attended to "after" the non-handicapped passengers have deboarded the ship/boat. This particular cruise had an average age of 61 years of age. Wheelchairs, walkers, scooters and walking canes were in an abundance. Scooters were left parked at times in the cabin hallways, next to slot machines, and pool areas creating a traffic hazard should an evacuation be necessary. A handicapped scooter would not pass through the width of a typical cabin doorway. Is not they're a limited number of handicapped cabins on a ship? Anyone who utilizes a "handicapped" placard on their personal vehicle should be considered handicapped on a cruise ship and treated appropriately. I suspect some people boarded the ship not claiming handicapped status. However, the number of scooters and wheelchairs in common areas created some traffic congestion. Again I don't want to be overly critical of handicapped personnel but need to consider and evaluate the amount of space on a ship to accommodate scooters and wheelchairs is necessary and a safety measure for everyone on board. The dining, activities, service, cabin, entertainment, staff, were all good. The services both in the cabin and around the ship were very good. Read Less
Sail Date: April 2018
Always wanted to go to Miami and the Bahamas. We got taken care of with one trip. Arriving at the Port and boarding was quick and easy. We had priority. Everyone was great. Drinks wait time was quick the whole cruise. Tip the bartender on ... Read More
Always wanted to go to Miami and the Bahamas. We got taken care of with one trip. Arriving at the Port and boarding was quick and easy. We had priority. Everyone was great. Drinks wait time was quick the whole cruise. Tip the bartender on the first day last day. He knew my drinks and would tend to me as soon as I walked up. Wait staff was quick and attentive. Late dining for ud no rush or to be pushed out. First stop after day at sea. Half Moon Cay was beautiful and we got a villa for 8½ of ud. Best decision we made. It was hot and we had shade with AC along with hot tub. Great place for pictures. Next stop was Nassau. Spent our day at the British Colonial. Not bad but not sure if I would do it again. Did some nice shopping rather my wife did. When we returned to Miami. We were off the ship by 8:15 am. Process was fast and organized. We took the Carnival shuttle which was worth. Lady working tjere boarding was rude but forget about her. Will do again. Read Less
1 Helpful Vote
Sail Date: April 2018
Spring break and it looked fun for my daughter. Enjoyed the act of cruising but I was not impressed with the service nor the staff on the ship. The security was a complete joke. I witnessed a couple of incidents and had a couple myself ... Read More
Spring break and it looked fun for my daughter. Enjoyed the act of cruising but I was not impressed with the service nor the staff on the ship. The security was a complete joke. I witnessed a couple of incidents and had a couple myself with rude, disrespectful teenagers. Even had someone attempt to steal or hide my mother's wheelchair that had been kept outside in the hallway. Nothing was done in either instance. The food was just ok, not what everyone told me to expect on a cruise. Long lines in the buffet line, bar, and java cafe. With this being my first cruise I would expect to have more guidance from my room steward. Couldn't understand the employees due to the heavy accent. The lido deck should have been better managed. There was never any lounge chairs due to people leaving their towels there all day long. I will book a cruise again soon but not through Carnival. Read Less
1 Helpful Vote
Sail Date: April 2018
We were excited to go on this cruise because two in the party have never cruised on a cruise ship before. The service was lack luster. The food was alright. The tacos and the jerked food were the best. Half Moon Cay was the best port ... Read More
We were excited to go on this cruise because two in the party have never cruised on a cruise ship before. The service was lack luster. The food was alright. The tacos and the jerked food were the best. Half Moon Cay was the best port that we pulled in to. Do not expect anything above average on this ship. They allow children to run around the halls all night with out holding parents accountable. Guess where the parents are... that is right.. in the bar getting hosed. The beds were nice. I would have picked a different boat if I could have knowing the info. They nickle and dime you for everything. I would choose your time dinning. This would insure that you get to see the shows. Comedy was one of the best things to due on the ship. The slides were fun and the ropes course was neat. Seems like some of the kids were having a hard time getting their safety harness around the bends though. The only 4 of the heated loungers worked. the steam saunas worked but the dry heat sauna never worked.. The Spa is only interested in selling you overpriced stuff after your over priced treatments. 170 bucks for 10 sea weed bath treatments.. 17 bucks PER BATH. no. Read Less
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