We were planning a long cruise of 9 weeks from Auckland to LA of about 9 weeks. When they sold it to us we thought that this was one cruise but we found out that this cruise was split up in 3 parts. With twice the same ports as you did at the end of the cruise that just ended. That was not told at all when they sold this to us! So at the end of the first cruise part you end again in Auckland where ...
Firstly let me say this, if you are above 70 you may enjoy this cruise. I must say boarding was a simple quick process even though we were not informed of our boarding time prior so we just arrived around 1 pm and once onboard we were not informed that lunch was available at the buffet so therefore we missed out.
The food is very bland and servings are very small ( nursing home size ). We had ...
Went on this cruise for my late honeymoon with my wife. Service and staff was generally amazing, the team keeping the ship clean and serving the food in the Brittania restaurant were top notch. Afternoon tea was wonderful we went almost every day, and the gala nights were really nice. It's wonderful to still have cruise lines that keep things classy. The food that we got was great and tasted ...
Thought Silversea's was a high end cruise line. Veteran cruiser with many trips on Oceania, Princes,and many other lines. First: disappointing customer service. One of the reasons we selected this cruise was the itinarary, Auckland to Sydney with a stop at Philip Island to see penguins. Somewhere between booking and sailing they changed the itinarary and eliminated Pillip Island. No notice, ...
We were very excited to once again travel on HAL. It had been a few years so were really looking forward to stopping off a several ports in NZ as well as Hobart and Melbourne. Boarding in Auckland was a breeze, everything was well planned and executed by port staff. It was all downhill from there. The weather was on most days terrible but that is what can happen in summer in NZ so we were ...
All staff were very friendly.
What is not good? Almost zero outdoor, pool deck activity! Only once every two weeks some food or live music on the pool deck. No music anywhere when the show is on. Some harbors bad stops such as in Java. Excursion some ok, some just hours of bus drives. Worst: Horrible wifi! If you are not retired and need to work some online: Do not use Regent! They advertise ...
Chose this cruise as it was a food cruise, didn’t realise when we booked that all the chefs dinners were going to be at large extra cost. Hence we didn’t do any as exchange rate Australian dollar to US $ is very poor. Have sailed on this boat prior to Covid and have no memories of anything to complain about. It seems they either can’t get staff or are just trying to save money. Took 20 minutes or ...
I'm not normally someone to complain and I generally try to approach things with empathy but I was so disappointed by this cruise.
First of all, we booked my parents (aged 65-70) an accessibility room which was not at all accessible. The cruise line refused any type of compensation even though one of the staff suggested they fight for it. At 6'5 My father couldn't even fit on the bed and my ...
I always tell people to take reviews with a grain of salt - some people are just complainers ... and some see everything with rose-colored glasses. But when the same complaints come up again and again, do not ignore the warnings. The negative comments regarding this ship - are accurate.
1. Noordam is OLD, tired, and worn out. It deserves a major overhaul. Not only is the furniture, art, ...
The food was far below our previous experiences as far as the choice of the menus, the quality of the prepared food and the description/naming of the dishes, such as using names that didn't reflect the expected dish with the corresponding name. the buffet also could use some improvement as the products were not as fresh as expected.
Also, some products such as bananas or plain oil(for ...