Whilst not everything on the ship is working, deck 19, the rest of the ship is fantastic. We had a mini suite. Thd cabin is well appointed, slightly disappointing that there was no coffee machine in the cabin but as we could get fresh coffee and drinks on the lido, literally just a 1 min walk from the cabin or use ocean now delivery, so not the end of the world. The restaurants are fantastic with ...
Ship wasn’t ready to sail.
Customer service was horrible!
Not enough seating in Eatery and Arena.
Most show in Arena were rock music, sound was too loud for ears, could damage hearing in long periods of time.
Huge ship, but felt so crowded.
No quiet public area, except Dome which didn’t open till our second half cruise starting 4/8/2024.
Bed and pillows were comfy, nights were ...
This was the third sailing of the vessel, so a bunch of stuff was not yet operational which is why she gets 4 out of 5. The itinerary was great, the staff was some of the best drawn from across the Princess fleet and it showed. The ship was brand new and gorgeous, and the glass door showers, sofas in balcony rooms, and revolutionary smart elevators were welcomed innovations that made the trip more ...
The room looked nice but opened the curtains to the balcony and turned around to see hair from previous guests everywhere and something had been spilled all down the front of the table and fridge. Nothing seemed to be sanitized ( same dirty rag to wipe down tables without a spray of disinfectant on all outside deck areas and the Eatery tables). In the Eatery breakfast and lunch served the same ...
I want to give a fair review although this is the worst of my cruises after their staff refused to return items we lost in the cabin.
We ended up on this cruise for the last minute due to change of other travel plans. Before booking I read all the negative reviews of this cruise company and viewed many youtube videos with ship tours, and most of them quite neutral. I thought I knew what to ...
Nice Ocean Cruise Experience for Our 45th Anniversary . The Saturn Ship its a Great and overall our expectations. The ports Excursion and the Ship Crew and Staffing extremely friendly and helpful. The food and drinks are excellent and the cruise Entertainment and activities overall Our Expectations too. Our veranda cabin very comfy and comfortable . The Spa experience and gym facilities very nice ...
The ship was very comfortable and clean. The staff was very pleasant, and the customer service was outstanding. The spa was incredibly difficult to get an appointment in with their limited staff. The two exclusive restaurants were only easily accessible to those that had larger suites. Me and my traveling companions are incredibly nice tippers so we were able to enjoy extra visibility by the staff ...
We are currently on this terrible cruise
Over 500 people on board have signed a petition protesting the way MSC are treating us.
1. So many sea days
Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees.
As compared to other cruise companies such as Cunard, princess, costa etc who have ...
MSC said the ship was refurbished in 2023 and they must be talking about the exterior of the ship. The public stairs lot dated with the teal and chocolate motif. The cabins are either navy or bordello red. The furniture in the cabin is worn, sun bleached and dated, think 90’s. Dining options are limited. There is the main dining room offering a selection of reoccurring average to say the best ...
This was a transatantic from rome to new york. i did this cruise last year on ncl epic and didn't much like it, but i've been on the gem and other gem class ships and you were never in doublt you were on a ship, no matter where you were. it looked like a cruise ship, smelt like a cruise ship everyone knew. the giant floating shopping centers don't appeal to me. i don't want to have to board ...