Port Canaveral (Orlando) Family Cruises Reviews

The Epic is by far the worst ship in the Norwegian line. This cruise it was loaded down with about 4300 passengers. I was totally incapable of accommodating this number of passengers. The lines were endless and everywhere. A number of things did not work. Average wait time for a drink on the pool deck 20 minutes. Finding a chair impossible. Finding a seat in the buffet, almost impossible. ...

This was the absolute worst cruise I have ever experienced. The rooms on the Epic were shabby and smelly. The food options were horrible. The staff members were rude, entertainment options were all substandard. The staff working at the Garden Cafe and horrible parents allowed their children to play in the buffet food. Adults were filling their personal water bottles at the public water fountain ...

Food was great, staff were nice and friendly. We had a good time. The cruise director & captain were funny and witty. I’m giving them 2 stars because of the “Kids Zone”, our trip was predicated on having our 3-yr old go to splash zone while we attended our specialty dining, gambling and occasional drinks, however the staff and policies at the Kid Zone (splash zone) were horrible! ) they wouldn’t ...

I very much regret our latest cruise on Mariner of the Seas. We went during a busy time (spring break season), but the boat felt especially crowded. It was very much akin to how airlines started squeezing as much people in during the last decade or two- the cruise felt overbooked and there wasn't a single space, bar, or restaurant that wasn't jam packed or didn't have a line. In addition, the ...

The cruise ship itself was large and clean. The staff though was not trained very well and confusing to talk with. I had purchased the soft drink package which comes with a cup to use at the drink stations. I thought this might be addressed at the check in but that was basically a glance at your passport and sent aboard. I could not find any information other than to see guest services so I did ...

After several cruises in Europe, we really wanted to visit the Caribbean. NCL seemed as good a choice as others. We went for the itinerary. In short; the ship and service was great. Although she felt somewhat 'outdated' to us. We had a nice aft balcony stateroom. The 'strange lay out ones' as you can read all over You Tube... A cupboard didn't close. A nightlamp didn't work, but ...

Disappointment in the quality of this cruise. This is my third NCL and 5th cruise and was the least enjoyable of my experience. The staff was frequently rude in numerous departments. You had to wait in line for everything including all restaurants and bars, which I've never experienced before. It was a minimum 20-30 minute wait for all bars & restaurants for service. There was a lack of activities ...

Last year we went on Royal Independence of the Seas and we had a great time. This time we decided to go on one of their bigger ships Allure of the Seas. First we didn’t realize they did NOT have any water slides for the kids. They had a small splash pad area that squirted water but it was very lame. We were able to make it to the Aqua Show on the back of the boat on the standby line and that thing ...

After a disastrous cruise on Liberty in July 2023, I swore off Carnival. However, I found a VERY cheap 3 day (changed to 2 at last minute) trip on Vista for my birthday celebration right out of my home port (Orlando) and decided to give them another try. On a positive note: the ship was fresh out of dry dock so the smells and broken disrepair of the Liberty were not present. However, I do believe ...

I take no pleasure in saying that I've never dealt with a company that treats customer service as recklessly as NCL. There are several points for improvement. I'll focus on the most glaring issue. On the final day of our cruise, a staff member at the photography studio yelled at us, and became extremely condescending, over their inaccurately labeled and stated prices. We were provided several ...