Norwegian Eastern Caribbean Cruise Reviews

I have cruised NCL many times and have been on the Jade before. Things have changed with this cruise line. Customer service was not good. Could not get a water bottle or even a pad of paper and pen for the room. Was told this was only available for full suites and above, we had a balcony suite. Terrible entertainment with no real production show. Food in there free restaurants was awful. Again ...

First off, the ship was way too crowded. You can't walk out of the stateroom without having to push people away. The main pool was literally more human than the actual water in the pool. The slides and ropes coarse were closed the whole time for some reason, and we were charged random daily fees that we didn't know about ($80 a day). Worst of all, we didn't even go to our last location because of ...

We have cruised multiple times with multiple cruise lines this was such a disappointment to our group of 10 and a 16 month old. I will make this easy to review: 1. Long waits for everything 2. Since the casino is so large and covers so much of the 6th floor on the boat there is a constant smell of cigarette smoke on the floors above and below. 3. The kiddy pool is the size of a blowup ...

The overall experience is ehhh. Carnival is better, Holland is better, genuinely any other cruise line besides Margaritaville is better. The food on Norwegian is pretty bad unless you go to a restaurant (that you pay extra at), the boat is insanely crowded, the excursions always leave late because the masses don’t show up on time, and the customer service is subpar. If you want to do anything ...

I have cruised other cruise lines several times. This was my first trip on Norwegian. The good thing about the ship was that we had a nice balcony room, that was soundproof even though near the elevators and stairs. The rest was very poor. 1. Food was terrible. They did not even have the choices they listed on their website as their standard menu. They served the same core selections ...

After 16 cruises I was rather shocked that such a form of cruising/ship still exists. The ratio staff to passengers is poor, even worse the ratio cabins to public rooms. On sea days you could sit nowhere and you had to retreat to your cabin. The fight for tables in the main buffet restaurant was usually challenging and the quality of food was 2 or 3 stars max. There was not one food display you ...

First I would like to say that I was extremely happy with the studio and am looking forward to my next sailing on Prima 10/6/24. Unfortunately I was extremely unhappy with a number of things on the Getaway. The majority of the meals in the main dining rooms were inedible. Either the meat was too tough to cut or the food was undercooked. I have been cruising for 40 yrs on various cruise lines and ...

WARNING on priority access. Do not waste the money. No one at the port or on the ship knows where to direct you so you end up in the main boarding line anyway, your “early” time slot is the same as all the other passengers, the onboard spa credit is a scam as you have to spend $500 just to get the $100 and it’s only for certain services, many trips don’t have tendering heavy stops and the ...

The budget cutting on NCL shows for passengers who have cruised NCL before. For example, there are no hash browns at breakfast and they are not available by request, even in the sit down restaraunts. The entertainment (Choir of Man) is fine and in line with other companies, but it is not the exceptional entertainment that NCL used to be known for. The food in the main dining rooms has been pared ...

I am platinum on my way to Sapphire with NCL. I'm also travel agent. This ship is the worst I have ever been on. If you have mobility issues, and need to use a wheelchair or a scooter and are traveling alone this ship is NOT for you. The bathrooms that are labeled as handicap accessible do not have any automatic door openers. Nor do many of the decks, with the exception of deck 11. Beside the ...