The MSC Seaside is a nice enough ship, we saw good entertainment on board, and our excursions purchased through MSC were great. We chose the ship because of the itinerary.
The FOOD on MSC, however, was a massive disappointment- our rating score reflects how we feel about our food experience.
Both in the Main Dining Room and in the buffet, our food was often not hot enough, bland, or ...
The MDR was awful. Too many people crammed in. No room for the waiters to work. Terrible menus and awful food (quality and portion size). My wife had runny paella one evening and it came with one shrimp and an unopened mussel. When she complained that the mussel was probably bad the Head Waiter brought her three more unopened mussels! We only went about five times out of fourteen.
The buffet ...
Pros are supposed to go before cons, so I will put the positives first, but please don’t miss the negatives later in this review, because although there were a few redeeming qualities, make no mistake, I would never sail with MSC again.
First positive, all the staff below the managerial level deserve to be commended for being true, if not powerless, delights. We had many wonderful interactions ...
Ship was nice. Good layout. Food was good. Bar service was good except for 15th back outside deck. Entertainment was so so. Wifi was TERRIBLE. TV reception was awful. We had a few issues that went unresolved. First we were woken up by maint. workers banging on a pipe before 8a several mornings. I called to complain and guest services said it wasn’t happening. I said come to my room and hear for ...
Overall the ship is in good shape, large but easy to get around once you get the hang of it Having said that, the configuration with many dead-ends and too many reflective surfaces was bewildering. I found the ship lacking in ongoing maintenance, and understaffed. Most of the crew I came across were pleasant and eager to help. However, you can tell apart those that weren’t happy or interested in ...
We chose this trip because of the islands it visited...... However
This was an 12 day cruise on MSC Seaside. The ship is beautiful and well appointed.
Unfortunately the service does not match the well polished image if the boat! I have never been on a cruise where the serving staff actively avoid the areas of the ship furthest away from the bar areas. It's not that there aren't enough of ...
Worst cruise ever and Ihave done over 16, first and last time using MSC
God help anyone on their cruise if theres an emergency as none of the crew seem capable of knowing anything in general let alone an emergency and that goes for the higher up staff as well.
Lower staff over worked and do long hours higher staff just dont care about anyone
From bad food, not enough entertainment, slow ...
It was a cruise to forget,
Just got back from the cruise, I had booked 2 cabins 1 for my wife and I and the other for my 2 kids we were a group with 3 other cabins in our group, worst cruise ever, first we had purchased the upgraded denim package booked and paid for them upon boarding this was denied in a very rude way and msc saying it was the agents fault ended up it was msc’s fault they ...
The ship has beautiful architecture and looks very pretty from the outside. That’s pretty much all I have good to say about it. MSC is a cargo ship company not a cruise line company and it shows. They don’t know what they are doing and are just trying to make a bunch of money as possible by ripping people off. I’ve enjoyed myself off the ship more than I did on the ship.
For starters, the ...
The internet was terrible and expensive. We had to get several visas, but few were actually needed. For example, we had to have a visa to South Korea to board the ship, but later we found that no one needed a visa to SK. MSC will not give me a refund for the unnecessary visa. We paid for a larger room that did not exist on that ship, with no refund in sight. Food was decent, but not great. Rooms ...