I start this review as a seasoned cruiser. 9 to be exact.Carnival and Royal Caribbean. First cruise on Princess. Never again. The ship is beautiful. Well maintained and clean. The crew (for the most part) was kind, helpful and caring. But ... Read More
I start this review as a seasoned cruiser. 9 to be exact.Carnival and Royal Caribbean. First cruise on Princess. Never again. The ship is beautiful. Well maintained and clean. The crew (for the most part) was kind, helpful and caring. But thats it. We only had 2 hot meals and that was in the specialty restaurants. The buffet food was always, with out exception cool at best. Same with the dining rooms. The coffee was excellent tasting , but I could count on one hand how many HOT cups I had. it was barely warm enough to drink. The food quality was great! and a lot of choices. But it was always cold. The toast felt like it was made hours before hand and the butter was always frozen. You had to wait for it to thaw to use it. Even the hot soups were lukewarm. You never had to worry about getting burned. Lobster night was great. Until you got the food. Cold lobster is not my favorite.
I paid extra for an upgrade to a "Mini-Suite" . Compared to Carnival and Royal, the regular balcony rooms were bigger than my "Mini-Suite" They put a full size table on the small balcony. We had to move it to even look over the railing. With the 2 chairs, foot stool and full size table you couldnt move on the balcony. I got a Mini-suite on Carnival once so I know what to expect from a suite. This a NOT a suite. Oh, and the toilet smelled like a port-a-pottie. Although very clean, it was a terrible smell every time you lift the seat. And it wasnt just the room. It was the public bathrooms also. It had to be the water.
The theater was very small. Just over 600 seats. There are 3000 people on board. We got there at 7pm for an 8pm show and almost didnt get seats. One single floor for the theater. And if you didnt carry around the itinerary they gave you in your room, you would have no way of knowing what was going on around the ship. No announcements, no signs posted, No additional itineraries anywhere around the ship. We missed so much because we were never informed of what was going on. And everything is not even listed in the itinerary.
We tendered 2 ports. What a nightmare. They used lifeboats. I've tendered many many ports and they always had dedicated tenders. I guess I will need to check on this next time before booking a cruise with tender ports.
In closing, If I was never on a cruise before, I probably would not know the difference. But if you have ever cruised Carnival or Royal Caribbean before, DO NOT take Princess. They don't measure up. Read Less
We wanted to see the fall colors in New England and Princess had the right time frame for us. The ship was very nice and the food was good, some meals better than others. The entertainment was good. The cabin was real nice and bigger ... Read More
We wanted to see the fall colors in New England and Princess had the right time frame for us. The ship was very nice and the food was good, some meals better than others. The entertainment was good. The cabin was real nice and bigger than I expected. We took Six shore excursions and I didn't think they were really worth the money we paid for them. Services were great, room service was fast and the cabin was always cleaned and when ever we got back to the cabin we always had a full ice bucket. Embarkation and disembarkation went very smooth. Overall we had a good time on the cruise and enjoyed all the entertainment we went to see. We ate one night in the Crown Grill and one time at Sabatinis. I enjoyed the Crown Grill better than Sabatinis because I like Steak more than liked the food at Sabatinis. Read Less
Silver Spirit, Montreal to NYC. Have sailed too many cruises to list but over the past 12 months have been on Crystal and Queens Grill in Cunard. This Silver Spirit cruise was a return to Silversea having sailed on Cloud, Wind, Shadow ... Read More
Silver Spirit, Montreal to NYC. Have sailed too many cruises to list but over the past 12 months have been on Crystal and Queens Grill in Cunard. This Silver Spirit cruise was a return to Silversea having sailed on Cloud, Wind, Shadow and Whisper in the past (and had all very nice cruise on those other Silversea ships)
Ship: Looks brand new, loved the cabin and and cabin bathroom. I found the ceilings too low on some decks and the ship really chopped up (a bit claustrophobic here and there). Some public rooms were too small to handle the ships passengers (Panorama) and some too large (Dolci Vida - which looks like an airport business class lounge). I'm still unsure about the new decor direction, it was really repetitive and kinda boring/cheap looking in some areas. Lighting was awful, in the dining rooms and la Terrazza were all lit like shopping malls. Also on the smaller ships La Terrazza was a beautiful space, on the Spirit, it looked like a mass market ships buffet restaurant.
Cabins: Great, they were nicely updated, loved the bathrooms and our butler and cabin steward were tops. No complaints!
Food: This is where Spirit falls and falls hard vs her competition. The non changing menus coupled with the new ipad ordering is a mess and will prevent me from sailing Silversea again. You are asked prior to every meal for your room number and name; super mass market. The ipads are slow and not flexible resulting in missed courses, incorrect orders, etc. The first night I never got my entree, was told kitchen was now closed and to order from Room Service, really? Second morning never got my breakfast, only or it to show up on day 7. Want your steak medium, order it rare was the given direction. I also hated the new slate type dishes in Atlantide, it felt like those dishes were all preprepared just waiting for your meat and sauce selection. All veal chops on the ship were inedible (even our waited guided away from ordering them). So in 10 nights, I had the same soup 5 times, same salad and three different steaks that all tasted about the same. Sad for a luxury line. Lunch in Atlantide was great, great daily menus and diverse food selection. We tried LaTerrazza, it was ok, I had the veal - bad choice. Silver Note was fun, but a one and done place. We cancelled LeDame as we didn't want to risk paying $240 for four of us to have the same dreary dinner food we had been having all week.
Ports: We missed two and weather was awful, but thats not the ships fault. Its still a beautiful part of the world
Service: Overall fine, but really a sense that there are rules to be followed, want a dish from next door? No. Would a bar server ever remember my room number or drink, Nope. Other passengers would let others know alternative menus were available, but never from the staff. 45 minutes between courses, yup...The whole experience felt too mass market compared to Seabourn or Crystal.
We had fun thanks to the DJ and other passengers we met, always great meeting others.
Since this seems to be the new direction for Silversea, I hope that they get guidance from Royal Caribbean or at least the cash they need to bring their experience levels back up to prior cruises. Read Less
It was advertised as a Fall cruise to see the colorful foliage and experience the European ambiance of eastern Canada. It was scheduled way to late in the year. The color was long gone from the trees and it was awful weather, very cold, ... Read More
It was advertised as a Fall cruise to see the colorful foliage and experience the European ambiance of eastern Canada. It was scheduled way to late in the year. The color was long gone from the trees and it was awful weather, very cold, snowy, windy, rainy. Missed two ports because off the weather. Way too cold for shore excursions. We know Princess has no control over the weather but, they have 100% control in scheduling cruises.
Even more disappointing was the poor service in the MDR, not good entertainment, and a lack of stuff to do on the many sea days. We were confirmed for 6:00 PM traditional dining. Without notice, that was changed to 5:15....many unhappy passengers. Good thing we got earlier dining because it usually took two hours to get serviced. Appears the MDR staffing has been cut way back. The head waiter did not even bother to check with our table until the second week....only then because one of our party asked him why. Had to leave the MDR before desert several times to get a good seats in the theatre If you did not get there by 7:15 PM, there were no seats left. Theatre was way too small for the scheduled show times. We did not care for the production shows, not very entertaining, and most of the guest entertainers were not very good. There were no enrichment activities.
Some people really liked him but, I found the Cruise Director's demeaner and behavior to be very irritating.
Moving on to a different cruise company. Read Less
Looking for a way to see parts of Canada we had not seen and perhaps to get a glimpse of color, we chose the last cruise of the season from Quebec to Ft. Lauderdale. Given the dates, we were not surprised that the weather caused us to ... Read More
Looking for a way to see parts of Canada we had not seen and perhaps to get a glimpse of color, we chose the last cruise of the season from Quebec to Ft. Lauderdale. Given the dates, we were not surprised that the weather caused us to miss two ports of call. We made up for it by relaxing on board...the second reason we chose the cruise.
The Royal Princess is the largest calss in the fleet, and it WAS big and carried a lot of people. Still, we had quiet in our cabin and the luxury to mingle with people if we wanted. Our balcony cabin was small but fine for two of us. Our steward went out of his way to clean it around our schedule, not his.
The food was excellent, and we enjoyed anytime dining with its opportunity to meet other people at dinner. The wait staff there and in the buffet areas were ESPECIALLY good and very helpful. My wife was in a wheelchair for the cruise, and the staff watched out for her and was there to help when we needed it.
Kuos too the staff at the Lotus Spa. I had an excellent Massuse (I can't spell!), and my wife received excellent care from the accupunturist. The front desk staff worked magic with bookings and were always cheerful, even when obviously tired at the end of long days.
We missed our frist excursion by oversleeping; we had had a 14 hour day getting to Quebec NOTE: if you are traveling a long way, arrive a day before the cruise!!!! The photo excusion I took to at St. John was excellent, providing some good opportunities for photos and providing a tantalizing glimpse of the city as well.
Instead of excusions in Halifax, I walked to the Maritime Museum, managing to find a small gallery on the way and getting an idea of the architecture as well.
My only personal complaint was that we spent way too much time in Boston and not nearly enough time in New York City. I knew Boston, but I had had destinations in mind for New York. Because the ship docked in Brooklyn, I did not have enough time to visit Manhattan locations such as athe Museum of Modern Art..an excursion that was mysteriously dropped between my inital booking and getting on baord. Read Less
Great itinerary, Unfortunately, bad weather kept us from stopping at 2 ports.
It appears as if there is NO heating on board. Cabins and public areas were below 70 (and sometimes even in the 50'S). Complaints to the staff elicited ... Read More
Great itinerary, Unfortunately, bad weather kept us from stopping at 2 ports.
It appears as if there is NO heating on board. Cabins and public areas were below 70 (and sometimes even in the 50'S). Complaints to the staff elicited sympathy but no relief.
Stop In NY was shorter than others. A pity, since there was more to do and the ship was docked in Brooklyn!
The piazza was nice and there was continuous entertainment there in the evenings.
Enjoyed the buffet more than the main dining room. Better selection, but as with most buffets, everything was not hot enough. However, the same problem existed in the main dining area. Unfortunate, considering the weather and the temperature in the ship, HOT soup would have been quite enjoyable!
Except for our Cabin Steward, the level of service was up to Princess's usual high level.
Our cabin was smaller than other Princess ships we have cruised on. We were told that there were several classes of balcony cabins nad ours was among the smaller (although it was located midship). Read Less
The Canada/New England colors were breathtaking. This was perfect timing and we really loved the trees.
The ship missed two ports due to weather and we were very disappointed, especially Bar Harbor. However, we were compensated with ... Read More
The Canada/New England colors were breathtaking. This was perfect timing and we really loved the trees.
The ship missed two ports due to weather and we were very disappointed, especially Bar Harbor. However, we were compensated with $25...SERIOUSLY!
The Quality of evening dining room food was poor. Three nights the meat was too tough to eat and no I don’t have dentures.
Nightly entertainment was fair, but to get a seat you had to be in theater an hour in advance.
This was a very crowded ship and difficult to walk anywhere.
Most horrible bed ever slept on. Asked for egg crate and it was shorter than the mattress. I know Princess is upgrading beds, but these should be burned immediately.
Their process for getting on and off the ship for excursions was extremely slow and there appeared to be a lack of organization many times.
We will not go on the Royal again Read Less
Awesome service, accommodations and great culinary options! My husband and I boarded this cruise too celebrate our 25th wedding anniversary and had a wonderful experience. Despite the bad weather, and missed ports, we enjoyed all the ... Read More
Awesome service, accommodations and great culinary options! My husband and I boarded this cruise too celebrate our 25th wedding anniversary and had a wonderful experience. Despite the bad weather, and missed ports, we enjoyed all the ports we did get to visit!
The staff on board accommodated our every whim and the dinning options were fabulous.
The rooms are very spacious and serviced twice a day which was very nice. We loved all the common areas and the numerous activities that were offered.
We especially enjoyed trivia play each day at 4:45pm. Who doesn't like drinks, friends, and some trivia!
We made some wonderful friends on board as well!
The ports were beautiful and full of fun and exciting excursions suiting every level of activity. Because of our ship's size we could get into most ports without having to tender to shore.
I would definitely recommend this cruise and especially Silversea cruise line.
We can't wait to book our next cruise. Read Less
We just returned from a ten day trip on the Silver Spirit, Montreal to New York City. Out of 25+ cruises this was hands down the worst because of the weather. It was 29 degrees F in Montreal, we got stuck in Quebec City because of a ... Read More
We just returned from a ten day trip on the Silver Spirit, Montreal to New York City. Out of 25+ cruises this was hands down the worst because of the weather. It was 29 degrees F in Montreal, we got stuck in Quebec City because of a blizzard, Saguenay port was closed because of the weather, Baie-Comeau was closed because the dock was wrecked by the storm and it was rain, snow, sleet and fog in all but Newport RI. So I must give this trip two marks, overall trip a 2 while just the Silver Spirit a 8. I blame the weather 50%, myself 25% for booking a trip to Canada this late in the season and Silver Sea 25% for selling a trip this late. The attitude aboard the ship from Captain on down was it was too late in the season.
The Ship: The Spirit looks like a new ship and just like the Muse in many places. She was very clean and organized with no problems that I encounter. The crew was great, service top notch. The unlimited internet and the interactive TV worked great. We were in cabin 1117, a new Silver Suite added when she was stretched. Great cabin in a great location. Very quite and right by the elevator and midships enough motion wasn’t a issue.
Food: The Spirit now has the same restaurant arraignment as the Muse and the same room service. I really do not like the fact that the menus do not change at all in the evening in any restaurant, it gets very boring. Some will say they do change however after 23 days on both ships I have never seen a change, I also find the room service menu boring, almost like a Diner. I tried to get a lobster dinner, which is a special order, and just got the run around. I am really not impressed by the food. I never got a bad meal however there is no wow factor in any of it. I can not recommend SS to a foodie.
Accitivies: For a ship with a very small stage their group did a great job. There were six singers who put on various shows, all very good. There was a three piece band which was OK along with a male and female singer who worked the lounge, also OK. I was surprised they didn’t bring in any guest acts. There was a lecturer onboard also.
Overall I like SS but after trying them twice I just can’t get excited about their restaurant concept. I would sail them again however at their price point there are better options I believe. Read Less
Close travel, interesting ports, fall colors, enjoy seeing the USA, liked the historic ports, wanted a Canadian overview, we like the inclusive nature of the ship. It was nearly oversold and you could tell with lines at buffet, long waits ... Read More
Close travel, interesting ports, fall colors, enjoy seeing the USA, liked the historic ports, wanted a Canadian overview, we like the inclusive nature of the ship. It was nearly oversold and you could tell with lines at buffet, long waits for dinner service, and crowds on deck that are not usual. Staff was just a bit less friendly or personal. Embarkation was easy, the lack of service at cafe was disappointing, with no utensils, no beverages and a crabby gelato server, nothing like the last one. In rom refills to frig were non happenings and excuses when calling in were bountiful and simply untrue or impossible. Save the two hundred dollars as this service was a joke, multiple calls to managers and no adjustments to account. Poor equipment in fitness room, computers on bikes not functioning and no solutions appeared possible, this was truly a sticking point as we work out daily Read Less
Never Miss a Deal!
Subscribe and Save
Find a Cruise
Canada & New England Cruise Reviews from Other Departure Ports