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Cruise Ratings
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Sail Date: August 2019
My husband and I have traveled all over the world and wanted to go to Slovakia and Hungary and found AMA Waterways on line. We thoroughly enjoyed every minute of the cruise. The people were so helpful and the food superb. The itinerary ... Read More
My husband and I have traveled all over the world and wanted to go to Slovakia and Hungary and found AMA Waterways on line. We thoroughly enjoyed every minute of the cruise. The people were so helpful and the food superb. The itinerary was excellent. We enjoyed Austria and Slovakia. The Cruise Manager, Camille Dermis, made the trip one of the best we have ever been on with her organisational skills. She was knowledgeable about all of the places that we went to, was concerned for our safely and comfort. We found the food exceptional and the wait staff helped each and every person on the cruise. I have heard from other friends that they have gone on other river cruise lines and felt there were better ones but we disagree. We thought AMA Waterways was the best and will probably go on another cruise in the future maybe with our extended family. Read Less
Sail Date: August 2019
We had first river cruise in Europe, and we fell in love with it! The food was outstanding, our ship is beautiful and comfortable. Cabin is very clean with the best service ever. The food is absolutely delicious, everyone enjoyed it, and ... Read More
We had first river cruise in Europe, and we fell in love with it! The food was outstanding, our ship is beautiful and comfortable. Cabin is very clean with the best service ever. The food is absolutely delicious, everyone enjoyed it, and appreciate it. There are a lot of fresh vegetables and fruits served daily and creative menu, which is also variety of wonderful food. The service is awesome, they are polite, kind, welcoming, friendly. Entertainment and activities were very nice with different musicians on board. We would like to see some shows in the future. Service was excellent, very organized, detailed. Ports and Shore excursions overall were very good, only first one in Amsterdam was very short and less informative, also the last one in Freiburg was very short. We traveled with a 10 year old child and she really enjoyed it, we would do it again and again! Read Less
Sail Date: August 2019
We would thoroughly recommend this cruise.The staff we friendly helpful and attentive.They were very helpful with my dietry requirements (I am gluten intolerant) There was a good balance between sightseeing and relaxing and there were ... Read More
We would thoroughly recommend this cruise.The staff we friendly helpful and attentive.They were very helpful with my dietry requirements (I am gluten intolerant) There was a good balance between sightseeing and relaxing and there were superb views from the ship as we sailed up the Danube.The daily walking tours with local guides orientated you to each new place allowing you to return after lunch to explore further if you wished.The on board infinity pool is small but pleasant.We will definitely choose Emerald river cruises for another holiday.The cruise director,Darren, is truly wonderful -I am sure you are extremely lucky to have him as he could have a very fruitful career on the stage- but his attention to detail - and everybody 's attention to detail, from cabin assistant, waiting staff and chef- has been truly exemplary and unsurpassed by any other holiday company that we have ever been on and everyone's pleasant demeanour is a joy to behold. Read Less
Sail Date: August 2019
My mother wanted to do another river cruise (our first was the Rhone in France) and I selected the Douro based on my friends' many visits to Portugal. It was lovely. Although my mother has limited mobility, the staff went out of their ... Read More
My mother wanted to do another river cruise (our first was the Rhone in France) and I selected the Douro based on my friends' many visits to Portugal. It was lovely. Although my mother has limited mobility, the staff went out of their way to make sure my mother and I really enjoyed the trip. The entertainment and activities were great, the cabin was a generous size, especially the balcony. We enjoyed the deck, we met some lovely people, tasted some great food. My mother is already wondering if we will do another river cruise. To top it off, I had a medical emergency on the last day - the staff looked after everything, including contacting my travel agent and my family member, and keeping an eye on my mother. When I was back on ship, our butler pretty much packed everything for us and the staff made sure we caught our flight the next day. That went far beyond my expectations. Read Less
Sail Date: August 2019
We chose Scenic as we had travelled with them once before. We were not disappointed. The whole time we felt cared for and nurtured. The cabin was beautifully appointed with an airy balcony and plenty of space. Dining options were numerous ... Read More
We chose Scenic as we had travelled with them once before. We were not disappointed. The whole time we felt cared for and nurtured. The cabin was beautifully appointed with an airy balcony and plenty of space. Dining options were numerous and all food and drink was fantastic quality. Entertainment included an onboard pianist, in addition to performers being brought aboard from various ports. We were even treated to a recital by a classical quartet in a Château, where Scenic docked just for the evening performance, then sailed on. Very special! Most of all, the staff were welcoming, attentive, competent and caring, which always makes a trip. There was always a personal touch. The cruise director was amazing - a French national who was full of wonderful insights into her native country. Hotel Manager ensured all F&B ran seamlessly. Food and drink choices were incredibly varied and top quality. Highly recommend! Read Less
Sail Date: August 2019
I have enjoyed it thoroughly. The cruise members are so great.I enjoyed the cruise director jokes. Loved the way she give us informations. Loved our tour guide Virginia, such a funny ,lovely,personality.Christian, the manager is such a ... Read More
I have enjoyed it thoroughly. The cruise members are so great.I enjoyed the cruise director jokes. Loved the way she give us informations. Loved our tour guide Virginia, such a funny ,lovely,personality.Christian, the manager is such a nice person. The bar cruise are very nice, they spoiled us. Non stop service,very cheerful personality.The dining staff are so lovely, tried there best to please everyone. We where spoiled by the room attendant,very clean room. They are very attentive. Entertainment is great. Great pianist. I loved the duo.I particularly enjoyed the cruise member who sung. She should sing regularly, in my opinion. I have enjoyed the concert in one of the chateau,what a magnificent musician. One of the best experience is Dune du Pilat, what a magnificent place. In my opinion, should spend more time in this excursion.I recommend to see more places in Bordeaux city. It seems it has more to offer. Over all it is a great trip. Read Less
Sail Date: August 2019
We chose this as our first river cruise as it was an area that I wanted to visit - Prague, Vienna, Budapest. We chose Scenic based on good word of mouth references and the all inclusive feature. The operational aspects and service from ... Read More
We chose this as our first river cruise as it was an area that I wanted to visit - Prague, Vienna, Budapest. We chose Scenic based on good word of mouth references and the all inclusive feature. The operational aspects and service from being greeted at the airport in Prague to being dropped off at the airport in Budapest was excellent. The staff were warm, welcoming, attentive, fun - everything I could ask for. I am a picky eater so was pleased by the variety and selection of food at breakfast, lunch and dinner. I had great meals every day. I didn’t intend to work out during the cruise but would have liked to be able to do some Pilates/stretching. There is absolutely no room in the fitness room to do this. The cruise did offer morning stretch, yoga, workout on the deck but it was at 7:00 am so didn’t fit with my schedule. Our suite was the only downside to this cruise - we booked the Royal Panorama suite. This is a 420 square foot luxury suite. We had a king size bed, couch, two comfy chairs, a lovely bathroom, with a separate water closet, lots of storage, a comfortable balcony with a large window looking out over the river at the back of the boat. It was exactly what I was looking for when booking and paying extra for this space. Unfortunately, it is not habitable while sailing. The noise and vibrations from the engine/propeller prevents sleep, hearing each other speak or even relax. There is no indication in any brochure about the noise of these cabins nor was there anything said by booking agents. Now that I have cruised, I would know to ask but I find it unethical that Scenic charges an additional $6,500 for this suite with no indication of the problems inherent in the location of this cabin. Our cruise was saved as we were able to sleep in another cabin ( sadly other guests had to leave) but our next door cabin mates had to bear with no sleep for five nights and every other unsuspecting person booking this suite will get no sleep. I have sent an email, to Scenic, I will be interested to see if they respond. Read Less
Sail Date: August 2019
Disaster from from the start. Low water levels meant we couldn’t start at Nuremberg, which I know is beyond their control, went to Passau and stayed there for 3 days which was a long way from Passau it’s self, had to look at a brick ... Read More
Disaster from from the start. Low water levels meant we couldn’t start at Nuremberg, which I know is beyond their control, went to Passau and stayed there for 3 days which was a long way from Passau it’s self, had to look at a brick wall for3 days. Too far to walk anywhere so never saw Passau. Had to endure hours on coaches to get anywhere. No food for us when we eventually arrived at the ship being told the embarkation lunch finished at 3.00. By now it was late afternoon and hadn’t eaten since early morning when we had breakfast at the airport,and dinner that night wasn’t until 7.30. Surely theyknew a coach load of passengers were arriving late! On a few occasions when we arrived back for lunch, they were already clearing the food away so it was rush rush to get anything. We were travelling with a group of friends who were all totally disappointed with this trip. This was the first time they had been on a river cruise and we recommend it ,as we had had an excellent cruise on the Rhine 2 years ago with a different company. We only had 4 days cruising which was lovely when we got going. I don’t know why there were no contingency plans for this situation it didn’t just happen overnight It was a very rushed and stressful holiday and Scenic being a premium cruise company was a great disappointment to us as well as being a very expensive holiday, we were totally fed up. On the bright side though, the ship and cabins were spotlessly clean and our butler was excellent. Also Darinka, the cruise manager, was doing an excellent job in very difficult circumstances. Read Less
Sail Date: August 2019
Emerald took excellent care of us from embarking to disembarking. We were the first guests to arrive for the new cruise. Though the staff was very busy getting the previous guests off , they were attentive to our needs. Nenad ... Read More
Emerald took excellent care of us from embarking to disembarking. We were the first guests to arrive for the new cruise. Though the staff was very busy getting the previous guests off , they were attentive to our needs. Nenad recognized that the members of our arrival group had traveled from long distances (the USA and Australia) and asked his crew to immediately ready our rooms so that we could refresh ourselves. Each day Darren did an excellent job arranging the excursions and events with every detail taken care of. The servers were always attentive but 2, Draganna and Jane, made an extra effort to remember our preferences and serve us accordingly. The food was always pleasing to the eye and palate and the chef should be applauded. We also are appreciative of the housekeeping staff that provided us with a clean and tidy room and clean linens everywhere. So many people seamlessly and beautifully providing us with a very pleasing experience. Standout events for us we’re the bike ride from Melk to Dürnstein and the Waltz Concert in Vienna. The bike ride gave us the opportunity to savor the scenery and the flavor of the small villages. We wouldn’t have missed it! The talents exhibited by the orchestra that entertained us in Vienna were exceptional! Read Less
Sail Date: August 2019
We wanted to cruise the Danube, and Emerald gave us the best value for money. Being met at the airport was easy, Staff pleasant and helpful. Embarkation was easy too. We were met as soon as we left the coach, our cases taken from us. ... Read More
We wanted to cruise the Danube, and Emerald gave us the best value for money. Being met at the airport was easy, Staff pleasant and helpful. Embarkation was easy too. We were met as soon as we left the coach, our cases taken from us. Check-in was so quick and we were then given a personal explanation of our cruise card and taken to our cabin. Ship well laid out with a sun deck, lounge and a small pool area.Cabin, clean and tidy and not overly large, but sufficient room for the two of us. Complimentary water in the cabin and every time we went on a tour complimentary water was provided. Tea/Coffee/Hot Chocolate was available in the loung e area 24/7, and was good quality. Buffet style breakfast and lunch, with plenty of choice.Continental style breakfast was available, in the lounge, before the main breakfast in the dining room, and aslo after as well, until 10:00 am. A light lunch was also available inthe lounge as well as a full lunch in the dining room. Dinner had a choice at every course, and also had the staple steak, chicken and salmon too. Wine was plentiful at lunch and dinner. Service was excellent through out the ship. All excursions were well organised and had excellent guides and all ports were very interesting. No problems at disembarkation and was very well organised Read Less
Sail Date: August 2019
Scenic was recommended to us by friends. Certainly glad we went with Scenic. Couldn’t be more pleased with the trip.Chose this cruise because of the date and the river it sailed on. Like the idea that it was all inclusive. We were ... Read More
Scenic was recommended to us by friends. Certainly glad we went with Scenic. Couldn’t be more pleased with the trip.Chose this cruise because of the date and the river it sailed on. Like the idea that it was all inclusive. We were treated by all crew members with excellent service. It was our first river cruise. Would definitely recommend Scenic. Good choices for the daily excursions off the ship. Tour guides that Scenic used were knowledgeable and personal. Used the Taylor Made app so could hear the guide as he explained the area to us. Liked the number of passengers aboard. Made it more personal. Would certainly use Scenic in any future travel plans. They have trips that appeal to us. The nightly entertainment was very good. Having to check off and on the ship for daily trips made us feel safe knowing that the crew were aware of where we were. Our room was comfortable. Nothing but praise for the entire experience. Read Less
Sail Date: August 2019
We chose this cruise to determine if a river cruise was a good fit for us. We have decided that for the money our bet is with the ocean cruises. If you are the type that can sit and enjoy a piano player or read. Then a river cruise is a ... Read More
We chose this cruise to determine if a river cruise was a good fit for us. We have decided that for the money our bet is with the ocean cruises. If you are the type that can sit and enjoy a piano player or read. Then a river cruise is a good fit for you. We consider ourselves to be active and the River cruise just does not have enough activity. As for the rooms we upgraded to a balcony and found them to be very small. Not enough storage for your clothes and no place to put your luggage, As for the balcony, you had to walk sideways to get out there. Sometimes you are docked next to a cement wall or if you are one of the unlucky ones to be docked beside another ship, your balcony becomes useless. I would have liked to have more food choices since I enjoy simple food. The countries visited were very nice and I wouldn't mind seeing them again just not on a river cruise. Most of the staff were very pleasant but sometimes you can tell they were just being nice because they had to. Once again, this can be a great cruise for people that like to relax and like fancy food. Not for the active or the fussy eaters. Read Less
Sail Date: August 2019
Viking does a great job marketing and we were sold a “first class experience” when booking one of two explorer suites. These suites are right above the engines in the back of the boat. Low water on the Danube exasperated the loudness ... Read More
Viking does a great job marketing and we were sold a “first class experience” when booking one of two explorer suites. These suites are right above the engines in the back of the boat. Low water on the Danube exasperated the loudness if the suite and the vibrations made our teeth chatter. We had to be moved to another room on the cruise. Horrific experience and very poor customer experience. Viking also has no automation for passenger boarding and leaving ship. Traditional ocean liners have an automated system where you put in your card upon entering and exiting the ship. Viking does this work paper cards that you are given (and have to wait in line for) each time you enter or exit the ship. Ridiculous and so old school! They cruise officers were always looking for people at each port. I would also never add anything port extensions on with Viking. Very poor hotels, especially the Corenthia in Prague Read Less
Sail Date: August 2019
We wanted to be on a river that we haven't sailed on, to visit new places & see castles. The Majestic Rhine cruise fit the bill. We had this trip booked for August 2018, but as we all know now, the water level of the Rhine River ... Read More
We wanted to be on a river that we haven't sailed on, to visit new places & see castles. The Majestic Rhine cruise fit the bill. We had this trip booked for August 2018, but as we all know now, the water level of the Rhine River was too low then, & as such, Emerald Waterways cancelled our trip. We, however, still wanted to fulfill the aforementioned & rebooked for August 2019. We were cautiously optimistic as this trip came to fruition & it did not disappoint. We are frequent ocean cruisers & have been on 3 Avalon river cruises & 1 other Emerald river cruise on the "Mekong Navigator" from Vietnam to Cambodia. So this is our 1st time sailing on an "Emerald" ship. We found the Emerald Sun to be a very clean & comfortable. It appears to me, more modern & brighter than the Avalon ships, perhaps because of their use of mirrors throughout the ship. Other than Emerald's indoor swimming pool, which morphs into a movie theatre, its lay out is quite similar to that of the Avalon ships. The crew & staff on Emerald Sun are second to none. There were all very friendly, courteous & helpful. The food on the Sun was very good, albeit the selection was understandably a bit limited. However, in my opinion, the fish served on the Sun was probably the best I’d ever had on any of the cruises we’ve been on. It was freshly cooked & moist to perfection. We also had a great cruise director, the animated “Wes”. On our 8 day cruise, we had 2 evenings with guest performers, one day with opera singers & the other day with a violinist. We also had 2 days of great singing by “Sarah”, our activity manager. On the other days, Sarah hosted trivia games & the like. There was also 4 movie nights with pop corn in the theatre. We did not partake in any of the available activities, except for Sarah's singing performances. The included excursions, although subjective, but for me, they were very good, with lots of photo ops of old, well kept colourful buildings & churches. Then on the 7th day of our 8 day cruise, we'd left Koblenz at approximately 7 AM enroute to Rudesheim & sailed through the Middle Rhine Gorge, where castles sat proudly on hilltops. All in all, a very satisfying trip. We are ready to set sail again with Emerald. Read Less
Sail Date: August 2019
I’m so pleased I chose the Danube to introduce me to river cruising! Climate changes are affecting river levels and we were unable to cruise the section from Nuremberg to Passau, which was disappointing but Scenic did their absolute best ... Read More
I’m so pleased I chose the Danube to introduce me to river cruising! Climate changes are affecting river levels and we were unable to cruise the section from Nuremberg to Passau, which was disappointing but Scenic did their absolute best to keep us happy!! We were bused to Passau and there we docked for 3 nights. To see the tours we had scheduled we had to be bused anywhere from 2-3 hours which was tiring - decisions to skip out on tours were made so as not to get overtired. The sights were astounding and the guides knowledgeable. The audio system was inconsistent and needs to be streamlined. I especially enjoyed cruising on the Danube. The Pearl was beautifully maintained. Clean, modern. Meals were delicious. Lots of options. Well displayed. I thought perhaps there could have been an earlier seating for those who didn’t do tours - at times it was a long wait for dinner as late as 7:30 to wait for the buses to return. All staff I found professional and attentive. Vienna was astounding and I would only ask that the cruise stay an extra day there! Our cruise director was terrific! 5 star service! She explained everything well. Always available for questions. This won’t be my last river cruise! Read Less
Sail Date: August 2019
Traveled with a teen and since it was summer there were other teens on board. There are no programs or plans for children/teens though so not recommended if you are looking for someone to entertain them. Ship crew is very friendly and hard ... Read More
Traveled with a teen and since it was summer there were other teens on board. There are no programs or plans for children/teens though so not recommended if you are looking for someone to entertain them. Ship crew is very friendly and hard working, overall great. Included tours are perfect for an intro to the area although not so great if you want to sleep as most are in the morning. They use local guides that are quite knowledgeable and some are also very entertaining. Schedules are dependent on water levels so some changes to ports and shore excursions may affect your cruise. Be sure you are not too set on seeing a particular site from the cruise as it could be changed. Highly recommend flying in at least one day prior to relax, rest and see the starting destination (you may be bused to a new starting destination and not see that destination at all). Dining was open seating ala carte for dinner, buffet for breakfast and lunch. There was also dining options in the lounge which is recommended to try for a more casual, relaxed meal at your own pace (same menu as the dining room but smaller portions and a buffet). Overall the ship is extremely clean. Beverage service was a little slow. Disembarkation was wonderful, smooth, efficient and quick. There was a variety of ages on the ship with several teens traveling with family up to retired adults. This cruise attracts more active travelers rather than passive although everyone is welcome. Read Less
Sail Date: August 2019
Summary over a cruise on the Haute Seine and Yonne on a barge. As seasoned cruisers, knowing well all aspects of cruising on seas and rivers, we had no experience about traveling on a barge in a canal. It was also time to overcome this ... Read More
Summary over a cruise on the Haute Seine and Yonne on a barge. As seasoned cruisers, knowing well all aspects of cruising on seas and rivers, we had no experience about traveling on a barge in a canal. It was also time to overcome this lack. A number of companies offer this kind of cruising on barge with 8 to 16 passengers, however very often at exorbitant prices. Luckily, we discovered that the company CroisiEurope offers one week cruise on various canals in Europe, at very decent price, especially considering that all is inclusive (full board, all alcoholic and non-alcoholic drinks and all excursions) on modern barges with a maximum of 22 passengers. We opted for the barge Ms Deborah, which cruises on the canal de la Loire, with the Briare to Nevers’ route. We were looking forward to this itinerary because the proposed excursions particularly suited us. Unfortunately, only a few days before departure, we were informed that due of a lack of water in the Loire canal the Ms Deborah was switched over to the Haute Seine and Yonne for a new itinerary from Paris to Sens. Despites the fact that this new itinerary didn’t really meet our desires, especially the excursions, we decided to accept the change. Our group of 6 persons from Switzerland was very warmly greeted by all members of the crew when arriving on the quai de Grenelle in Paris where we see the MS DEBORAH for the first time, our floating home for the week. With its two dominating colours blue and white, it is difficult not to fall in love with this beautiful small ship. We were invited immediately for the welcome cocktail during which we met officially the crew and the other six individual passengers originating from New Zealand, England and the USA. With less time than it needs to tell, the relation between us was created, so that everyone felt part of a bunch of friends knowing each other for long time. There is no need to present here the MS Deborah itself, as this is already thoroughly done on the Cruise Critic page. The crew of 6 persons is composed of a captain, a sailor, a cruise director, a chef, a waitress and a cabin hostess who put all their efforts to satisfy the passengers and offer them the best possible service. The captain as well as the sailor are always trying to make passengers at ease, answer questions or even bring a drink. The lady cruise director is omnipresent, taking care of the passengers better than a mother hen would do. The talented young French chef aims to produce dishes which please everybody. His outstanding sauces and excellent desserts should be particularly praised. However, referring to comments we made during a cruise on the Seine Princess two years ago, we cannot understand that why today it is not possible to offer the choice of a light buffet at lunch instead a three or even four course menu! The always smiling and friendly Hungarian waitress was very caring and attentive, without forgetting the cabin hostess doing a great job in the cabins, the public spaces and even the kitchen. It wouldn’t be fair to name a single person as all members of the crew, without any exception, do all they can to make the cruise unforgettable. Our one-week cruise on the barge Ms Deborah enables us today to make the following comments: ~ a cruise on a barge cannot be compared to any other kind of cruise ~ despite all the comfort offered on modern barge, one must be very aware that life on board happens at a restraint space, requiring therefore much flexibility and understanding in all aspects from all passengers ~ in our case, being only 12 passengers, we had the opportunity to take our meals on the terrace. We also never had the feeling that the boat was overcrowded. This can be different when the ship is full, especially by bad weather ~ the state of mind between the passengers who are mostly of foreign nationalities, who don’t know each other and don’t speak French, must function well right from the beginning ~ if the interrelation works, it is difficult to find a more relaxing and enjoyable way of travelling ~ the success on a barge is mainly due on the quality of its crew. Ms Deborah’s crew members have quickly created a family spirit on board, showing also that they genuinely like what they do ~ excursions can play a major role in choosing an itinerary. Not speaking French or English can be a handicap Do we recommend to do a cruise on a barge? Yes, definitively! It’s affordable, the atmosphere on board is unique, the routes can be very interesting. In our case, this second try with CroisiEurope gives them a better note. We would also consider again if some improvements are made in a certain sector Read Less
Sail Date: July 2019
We were celebrating our honeymoon, the moment we set foot on the ship, we were transported into a world of utter luxury. We were doted upon and treated like royalty. George, the cruise manager, always greeted everyone with a friendly smile ... Read More
We were celebrating our honeymoon, the moment we set foot on the ship, we were transported into a world of utter luxury. We were doted upon and treated like royalty. George, the cruise manager, always greeted everyone with a friendly smile and answered all our questions. I am sure he would have also been quick to solve any issues but there were none. He was on top of everything. Everything was done effortlessly, or so it seemed, from my perspective. The staff was friendly, upbeat and Costi our restaurant server made me laugh, a discreet comedian, suggested food and drink, made me a toddy in the evening. He was a true delight. Vlad our attentive and intuitive butler knew or seemed to know what we wanted before we even expressed our thoughts. We was extremely professional and incredibly helpful. The food was stupendous! The chef came around and wanted our feedback. No wonder! The baked goods are to die for. The lamb, wow. The soups yummy. We loved everything about our trip! What a grand adventure. Sylvia the tour organizers took very good care of us. She took great pains to explain and plan the wonderful outings we enjoyed. Our suite was wonderful, ours was the Royal Panorama. It was spacious, kept spotless and generously supplied with anything one could possibly need. Our laundry was taken care of and returned promptly. The salt room felt wonderful after our massage. I could go on, but will stop here before I write a book. I am still suffering from Vlad ( our butler) withdrawal. If you enjoy a phenomenal adventure and want to feel coddled in luxury, then sign up. You will love it! Guaranteed. Read Less
Sail Date: July 2019
A relative told us about it and asked if we wanted to join him and his wife on the trip. After examining the brochure and and talking to a travel agent about it we decided to go. We were not disappointed. Just about everything we ... Read More
A relative told us about it and asked if we wanted to join him and his wife on the trip. After examining the brochure and and talking to a travel agent about it we decided to go. We were not disappointed. Just about everything we experienced on the trip was wonderful. All the staff were fantastic, including the bus drivers with a special mention for the driver on the overland section through Switzerland and Austria by the name of Milos. By the time we joined the ship in Budapest we had got to know a great many of our fellow passengers. This enhanced the whole experience. The cruise itself was fabulous in all respects. All the staff on the ship were extremely friendly and helpful. There was some doubt initially about whether the water in the Danube was going to be deep enough. However our captain did a sterling job navigating us safely through the waterways. The ports we visited were many and varied with interesting excursions being available at all ports of call. Alternatively you could do your own excursion and wander through the town or village. Read Less
Sail Date: July 2019
We chose a river cruise as it would be a first for us and I had gotten seasick on the one and only time we went on an ocean cruise. We chose the Rhine river cruise due to the start/end cities and length of cruise. I looked at several ... Read More
We chose a river cruise as it would be a first for us and I had gotten seasick on the one and only time we went on an ocean cruise. We chose the Rhine river cruise due to the start/end cities and length of cruise. I looked at several cruise lines until it came down to two- Avalon and AmaWaterways. Chose Avalon due to schedule/direction. With the intimacy of small boats and smooth sailing on rivers, I'll never go on an ocean cruise again. Fellow passengers were very nice, no one was disruptive onboard. Staff was for the most part excellent. I'd give our cruise 8 out of 10 stars. I subtracted points for lack of varied night time entertainment, communication issue with a cook, staff not being overly attentive in refilling wine and coffee during meals, and one optional excursion that we took that was unsatisfactory. Due to my rating the next time I go on a river cruise I'll look at other cruise lines. If I had rated it 9 or 10 stars I would definitely repeat with Avalon. Kudos to the excellent breakfasts, lunches, and dinners onboard, cabin/service, and the tours that were included with no charge. It would have been great if they had a karaoke night or maybe hire a dance instructor for one night. As a fitness buff I would've liked the fitness center to have dumbells weighing more than 10kg, but I liked that I was mostly to myself whenever I went (5 out of 7 days). Read Less
Sail Date: July 2019
I dreamt of taking this trip for years and finally made it starting in Amsterdam, Netherlands; going through the Rhine River in Germany and the Main River and Canal; then to the Danube River to Austria, Bulgaria and Hungary. The AMA ... Read More
I dreamt of taking this trip for years and finally made it starting in Amsterdam, Netherlands; going through the Rhine River in Germany and the Main River and Canal; then to the Danube River to Austria, Bulgaria and Hungary. The AMA Waterway ships seemed to have more staterooms with balconies than other lines. My ship, the AMA Viola, was constantly being cleaned, banisters being wiped down, windows cleaned and everything sparkling clean. I traveled alone, however, since there was no assigned dining seating I was able to meet people from all over the USA, Canada and England, talk with them and exchange e-mail address. The ship traveled at a slow speed because of the water level while we passed various castles, towns, churches. A lot of the shoreline was forested, but about 3 trees in you could see a walking, biking lane or street. The ship stopped at cities in each of the countries where we could get a view of the history and shops. Guides were very knowledgeable. After the individual tour, there was always time for personal exploring or shopping. One nice part about the excursions was that we each had a Quiet Voxe. Each day we would pair it with the guide and while she talked we could hear her up to two blocks away. If we stopped to take a picture, it was easy to catch up and we could hear without having to stand right in front of her. Each group had their own color and a guide holding a colored paddle. Each day our Cruise Director, Rachael Couto would update our itinerary with pictures and funny antidotes. When we were gathered in the lounge, there was guitar music and disco music at night. Several times, special groups or individual would entertain. Of course sitting on the top deck while cruising was always an option. There was a mixture of time to take in shore excursions, meals (in the main dining room, lounge, or chef's table), visiting with new friends, listening to music, lots of laughing and dancing, enjoying the view on the top deck or a quick nap in the cabin. All the crew members greeted you. My room steward always had the room made up while I was at breakfast. The other room steward on the floor always had a warm 'good morning' and a comment that I was the first one down for breakfast or I was late and was 3rd one down. If a seaman should pass you on the steps, he would always say good morning/afternoon.. If you had a question, there was always someone to help. Read Less
1 Helpful Vote
Sail Date: July 2019
Our first river cruise was delightful. The relaxed atmosphere and friendly helpful staff made it enjoyable. The food was enjoyable with the menu reflecting the countries that we were passing through as well as offering other choices plus ... Read More
Our first river cruise was delightful. The relaxed atmosphere and friendly helpful staff made it enjoyable. The food was enjoyable with the menu reflecting the countries that we were passing through as well as offering other choices plus a standard menu. The evening meals were normally at 7.00p.m. with one sitting and plenty of time to chat over the provided glass of wine. Dress was smart casual with the emphasis on casual. I only noticed one person wearing a jacket. Entertainment was limited. The pianist was good and each evening there was a local "speciality act" including opera or folk. The included trips were interesting with plenty of walking. Several of the cities had many cobbled streets and we were glad of our sure footed shoes. Some of the trips also had a significant number of steps so it is worth enquiring about this before hand if you have difficulty walking as the older buildings tended not to have disabled access. Most cities had a charge for using the rest rooms "Pay to Pee" which varied from 50 Euro cents to a Euro so make sure you have some coins as not all had a person to give change. Even McDonalds had a 50 cent entry machine. The ship occasionally docked outside town and then shuttle buses were freely provided. Most towns were busy and the ship often docked alongside other hotel boats so the view from the cabin could disappear. Read Less
Sail Date: July 2019
Wished to go on Danube river cruise for emerald wedding anniversary and the Emerald Dawn and its itinery fitted the bill. The boat/ship was far better than we imagined having been on a Russian river cruise on an old Russian boat. The ... Read More
Wished to go on Danube river cruise for emerald wedding anniversary and the Emerald Dawn and its itinery fitted the bill. The boat/ship was far better than we imagined having been on a Russian river cruise on an old Russian boat. The cabin was much more spacious than we thought it would be and was looked after by a very nice chap. The itinerary was very good though we could not do alot of walking. The choice of food for all meals was excellent. We had excellent service from all members of the crew. The highlight of the cruise was the appearance onboard of Anton and Erin, their dancing display and their willingness to mix with all passengers on the cruise. It was so good overall that we are now thinking of booking another cruise for next year. Many thanks to all members of the crew for making our anniversary very special. Read Less
Sail Date: July 2019
This was my third trip using Evergreen (Australia), known as Emerald in Europe. My first 14day river trip. From the moment of embarkation to our disembarking, I could not fault this trip. All crew members were , at all times friendly, ... Read More
This was my third trip using Evergreen (Australia), known as Emerald in Europe. My first 14day river trip. From the moment of embarkation to our disembarking, I could not fault this trip. All crew members were , at all times friendly, happy and 100% professional. The onshore trips were most enjoyable and local guides knowledgeable, and pleasant. The meals on board were excellent, with lots of choices. A very big thank you, must go to our Tour Director , Luis His organizational skills were first class, and the whole trip went very smoothly. At all times, the ultimate professional, but also interacted well with the passengers. He had a great sense of humour, and a very happy disposition. (thanks for the dancing and the karaoke !!!!!) I was also fortunate to do the Paris and Prague extensions which also were well organised and enjoyable. One should not forget to mention Adam, the cabaret singer, and entertainment director. A pleasant young man, who also interacted well with the guests. I cannot speak highly enough of Evergreen tours, and I sincerely hope to be able to enjoy more travels with them. Read Less
Sail Date: July 2019
Just wondering when did French authorities release the boat to start cruising again. We had to spend last night in Radisson Blu in Lyon following the French Authority demanding a ‘controlle’ inspection on the boat. The staff were not ... Read More
Just wondering when did French authorities release the boat to start cruising again. We had to spend last night in Radisson Blu in Lyon following the French Authority demanding a ‘controlle’ inspection on the boat. The staff were not allowed to work and we had to spend last night in hotel. We were looked after excellently by the Emerald staff, cannot praise them enough. The whole cruise was excellent. The wine experts very entertaining and knowledgable. The wine tasting was a real treat, expertly presented. The food was superb especially the gourmet evening with French chef. The wine selection for the meals were very good and added to the enjoyment. No faults to list, just praise for the staff and crew. The boat was kept spotless the cabins were efficiently serviced with attention to detail. All the included excursions were well organised with very good local guides. Let’s hope the boat is going again. Read Less

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