Norwegian Gem Cruise Reviews

We choose this cruise to visit as many places possible in Greece. Having the opportunity to visit, Slovenia, Croatia, Montenegro and Turkey were a bonus for us. The ship , the entertainments, the food, the atmosphere and the staff were amazing !. We like NCL and we will highly recommend this cruise line to anyone that would like to have options and relax in a good environment. Everything ...

It pains me to write this as my husband and I have taken multiple NCL cruises and have always been pleased. While the ports of call were wonderful, almost everything else lacked. The ship is dated, and needs improvement (the toilets are all especially stained). But most importantly, the staff was very inconsistent. We had an excellent room attendant, and did have a few good servers, but overall ...

Embarkation in Istanbul was long with a lot of waiting in line. I wish that had gone faster. Our Ocean View cabin was the last one down the hall and butted up against an equipment room, yet we were not bothered by noise. It was clean and comfortable and there were no mechanical issues of any kind. Food quality ranged from just OK to pretty good with the exception of Le Bistro which was ...

This was suppose to be a celebration trip for us but it was anything but that. After turkish air lost my wife luggage we boarded the ship without hers. Dealing with guest services to retrieve the bag after it showed up in instanbul was a joke to say the least. The airline shipped the bag to athens (4 days in), actually the day before we showed up, but sat at the airport as we sailed away. ncl ...

I have many reasons why I would rate this cruise as poor, see my previous answers for more details. But among the things I experienced were lost, changed, or cancelled reservations, with staff that did not want to fix the problem and/or were unable to access any of the information. Hidden fees, and many activities that I wasn’t sure if I could participate in without being charged. Excursions being ...

I choose this cruise for the ports and price. The airport transfer from Civitavecchia-Rome to the bus was chaos. Individuals were checked in and then it took an hour before you were led to the bus. All the time airport officials were constantly redirecting where you should go, after the two ladies checked you in for arrival. Once on the boat, we were told we needed an E-Visa for Turkey. This ...

Itinerary and ports. We choose this cruise based on Itinerary. But in the weeks leading up to the cruise, NCL republished the time of the port stops, and I think all but the stops in Turkey had the time reduced in port. Which made coordinating any non-NCL tours more difficult, and even if you were on NCL cruises, the tours had to be rushed so badly it was more like a bus ride with extremely ...

The itinerary was great starting Rome and including Taormina Sicily, Rhodes, Egypt and Turkey. Unfortunately Israel was missed due to the tragic conflict at time of cruise. The ship doesn't have the latest amusements or slides so not great for children and the passengers were generally older than usual on this itinerary. The cabin we had was small with an obstructed lifeboat view on deck 8. We ...

We chose this cruise for its itinerary. The ship was stopping in Egypt, Israel and ending in Istanbul Turkey. We were interested in seeing the Pyramids in Cairo and touring Jerusalem then spending some time in Istanbul at the end of it. Due to some very unfortunate circumstances we were unable to stop in Israel so we had an extra sea day. We covered 3 continents, Africa, Asia & Europe in this ...

Cruise was recommended by a friend. I usually sail with Royal Caribbean lines. I thought I would try a different one. You really notice the cut backs on this ship. Food wasn’t great service was slow and tables weren’t clean sometimes took other people’s dishes away so we could have their table. Cut back on shows same 3 guys playing piano and singing for the 11 days not much entertainment. ...