342 Carnival Horizon Cruise Reviews

This is our 5 th cruise and by far most disappointing one! Food options that you don’t have to pay for are very limited and the almost the same every day. Salad bar is basically non existent. Breakfast doesn’t start until 7, so if you ... Read More
This is our 5 th cruise and by far most disappointing one! Food options that you don’t have to pay for are very limited and the almost the same every day. Salad bar is basically non existent. Breakfast doesn’t start until 7, so if you are a early morning person you have to wait forever to eat. The entertainment was no where near as good as any of our previous cruises. And it they scheduled everything around the same times. So you spend all day with nothing to do unless you want to pay $12.95 to watch a movie in the imax theatre. This is the only cruise we have been on that you don’t have to be early for the entertainment. You can show up 10 min late and still get a great seat. I could go on and on but don’t I don’t want to rant. We will never cruise with carnival again! Very disappointed! Read Less
Sail Date January 2019
I’ve been cruising for the past 15 years and I will try to give an objection opinion for all of you. I won’t include the good and bad of the cruise ports we went on or the weather which have nothing to do with the ship. So, I’ve ... Read More
I’ve been cruising for the past 15 years and I will try to give an objection opinion for all of you. I won’t include the good and bad of the cruise ports we went on or the weather which have nothing to do with the ship. So, I’ve been cruising for 14 years and have seen a lot of changes in the industry. The Carnival Horizon is a gorgeous ship. It was very clean, my girlfriend and I loved the décor and the center area with its funnel shaped changing screen is a site to behold. The cabins are also nicely appointed and very comfortable. The new elevator system is neat but doesn’t always work as intended (not as fast as you would like). The restaurants that we tried were excellent. But the Carnival Horizon represents a new vision with cruising which has caused me to say that, after 23 cruises, this is my very last cruise. It used to be that you paid your cruise fare and everything was included. Tipping was done with cash and you paid extra for good service. Yes, even during formal night, a lot of the guys would wear tuxedos. Then little things started to change. You still get your towel animals done by your steward but the little mints they used to give you are gone. On past cruises, you could order room service anytime you wanted and pretty much get anything you wanted at no extra charge. This is vastly different on Carnival Horizon where room service without charge is only available from 2pm-10pm and the available free room service menu is limited to a few sandwiches. Anything else (and everything else outside of the 2pm-10pm time frames) is an extra charge. A few years ago, cruise ships added a specialty restaurant where you could pay extra to get a better dining experience. The Carnival Horizon has five such restaurants. We did try Jade ($15 extra per person) and it was a great Asian meal for sure. But Fahrenheit 555 will set you back an extra $30 per person. The regular dining room was good too but they tried to get you to buy wine or fresh pressed juices. Don’t get me wrong, all of this looked good. But it does seem like less and less is included in your cruise fare. The Carnival Horizon also has an IMAX theater which is very impressive…but a movie will cost you $12.95 per person. They also have an interactive theater which we liked. But again, this was $5 per person. I will say the entertainment on the Horizon was pretty good and better than you would expect on a cruise ship. Our favorite show was Soul Bound followed by Vintage Pop. We liked the Havana Club and pool. You can only use the pool after 7pm unless you have a Havana cabin. But the Havana pool, the Serenity adult area, the shows and restaurants were all good. The buffet was okay but I really do think it was designed on this ship to be good but not too good…so you’ll try the specialty restaurants for an extra charge. But like everyone else, I hate, hate, hate automatic gratuities and so, like a lot of people on our cruise; I waited in line (a long line) at the customer service desk the last day to have the gratuities removed. The reason is that I always pay cash tips for great service and the automatic gratuities added to your bill do not go directly to the people that waited on you or really to anyone else but the cruise line. The reason is that an employee on a cruise ship signs up for a 6 month or 9 month contract with a salary. That salary is based on what tips the cruise line would be expected to receive but I like to tip the people that waited on me directly. So, the bottom line for us is that not too much is included in the cruise fare. The cruise lines seemingly want you to pay extra for this and extra for that. I’m not even including the typical shopping on board for t-shirts, cheap jewelry and other things that we’ve come to expect. But a vacation is always about getting the best value for your money. In our case, we took a 6 night cruise, with taxes and port charges added, for a total of $1,313. But…then you have to pay $132 to park at the port…then you have to pay $144 ($72 each) for internet on board the cruise ship. This comes to about $264 a day for a very small cabin (and yes you will hear your neighbors), some decent food at the main dining room and a couple of good shows. So you really do have to ask yourself if this would be worth it to you. In our case, we think that at this point, going to an all-inclusive land based resort (such as Sandals) might be the better deal. The cost may be a little more but your room will be stunning, no constant announcements about shopping, no pre-paid gratuities, no up charges for a restaurant. So, in summary, the Carnival Horizon is a gorgeous ship, but what you get for the money no longer makes sense. Read Less
Sail Date January 2019
This was our first time with carnival but our 15th cruise. We thought we would give them a try and liked the look of the Horizon. We were so glad we did. We absolutely loved it! We thought carnival were excellent and the ship was modern ... Read More
This was our first time with carnival but our 15th cruise. We thought we would give them a try and liked the look of the Horizon. We were so glad we did. We absolutely loved it! We thought carnival were excellent and the ship was modern and so beautiful. EMBARKATION was so easy, we arrived at our allocated time and we were on the ship in 10 minutes. We choose an inside CABIN as so cheap and it was surprisingly large, very very clean and had everything we needed. The ship was beautiful, we loved the Atruim, the decor, the modern art, all of it really ! The FOOD was wonderful. Ate in the dining room, buffet, Ji Jis, Mongolian Wok, Pasta Bar, Guys burgers, the Burrito place, Pizza and the smokehouse. All of it was excellent. Jij Jis was our favourite and a must do. ENTERTAINMENT was very good and there was always something to do. Watched 4 shows and SoulBound and Celestrial Strings were very very good. The cruise director Mike was excellent too. Could never get in to see the comedian as the queue was always massive. Enjoyed watched the piano player Jeffery Munks and some of the others, they were all good. The sky ride was scary, the thrill theatre good (preferred level 2 than 3) and loved watching aqua man on the IMAX. As new to carnival, a few things carnival do very well over other cruise lines - Disembarkation - they keep it simple, express check out or early or late. Easy and effective. Loved that the entertainment schedule is published in advance so you can plan your week. The many different fab food options which meant areas like the buffet were mainly quiet. The app you use on board was very effective. We could be enjoying a drink then go on the app, request a dinner table and ten minutes later they would let us know through the app , that our table was ready, so easy. There was only one thing that i didn’t like about carnival and that was the lack of hand washing. No one ensured people washed their hands at the buffet and we watched most people not bother. Not good. But apart from that, we had a blast and loved carnival and the horizon Read Less
Sail Date January 2019
Everyone was wonderfully friendly. As a first-time cruiser I really didn't know what to expect and was open to anything. We were a party of 5, (mom, dad, 2 kids ages 7 and almost 3 and Nana in tow). All first-timers! The food was ... Read More
Everyone was wonderfully friendly. As a first-time cruiser I really didn't know what to expect and was open to anything. We were a party of 5, (mom, dad, 2 kids ages 7 and almost 3 and Nana in tow). All first-timers! The food was very good and plentiful with many choices. For breakfast Lido marketplace was the place to be; omelettes, Eggs Benedict, scrambled eggs, ham, sausage, bacon. Anything you could think of - cereals, fruit, danishes it was all there, and I sure do miss it!! Their midnight buffet had three selections, my favorite being the grilled ham and cheese sandwiches . They were awesome for late-night munching. If you're looking for BBQ the Pig and Anchor is YUMMY, go on "at sea" day for lunch at no cost. One thing, the beverage pack doesn't seem cost effective and if you're a Pepsi person you might do better bringing your own. So much entertainment and found many things of interest but always seemed to gravitate towards Lido deck aft to meet new friends, chat and laugh. Very kid friendly- waterworks, build a bear and Camp Ocean was great for them while we adults took a little time for ourselves. Shore excursions we booked lived up to expectations except one. My Sea Trek excursion was cancelled last sec, literally, because of compressor malfunction. But better still on dry land instead of underwater at the time. This is the only reason I gave 3 stars for excursions. Was offered any remaining excursions for 35% off which was appreciated but sadly I panic trying to snorkel. Overall the GREATEST vacation I've ever had!! Bucket list- Cruise Caribbean check! Read Less
Sail Date January 2019
i chose this cruise in order to be on the newest carnival ship, i enjoyed all the new amenities on this ship,was however dissappointed in some things. the one thing i was really looking forward to was the sky course which was unfortunately ... Read More
i chose this cruise in order to be on the newest carnival ship, i enjoyed all the new amenities on this ship,was however dissappointed in some things. the one thing i was really looking forward to was the sky course which was unfortunately under maintenaice for our whole cruise , this was one of the reason we chose this ship., this was very disaapointing ,i also feel like the dinner menu is getting pretty bad, this was my 8th cruise and i use to dress up and go to dinner each night but for this cruise and my last one , i have skipped dinner several nights because the menu was not good at all, you can get the same stuff at the open service on lido, menu needs to be revamped, my last complaint is the hold carnival places on your account on the day of embarkation, it is probably written some where when you book your cruise but it needs to be high lighted or place in big bold letters so you are aware, this caused lots of confusion and my daughter account to be locked to futher charging ability beccause we were unaware of this. thanks to Talum,customer service manager for helping us out.good things were , we had a great cruise director, so much energy and fun, the carnival app is great, down load it to your phone and you can get all the info you need, everything, also the tv in your room has all your account information, you can view your pictures, this great !!!!!!!good job carnival, overall i had a great time and wonderful memories Read Less
Sail Date January 2019
This is a review of the six-night Western Caribbean itinerary. We are a middle-aged couple who have traveled extensively and have been on seven cruises including three on Carnival. Embarkation in Miami was a breeze as you no longer ... Read More
This is a review of the six-night Western Caribbean itinerary. We are a middle-aged couple who have traveled extensively and have been on seven cruises including three on Carnival. Embarkation in Miami was a breeze as you no longer have to stand in line if you check in online and use a credit card. The sail and sign card is at your cabin door. The ship: Being new the ship was clean and in good shape. The atrium was small and unimpressive. The elevators system was hit or miss. Sometimes it worked great and other times it was down or assigned too many people to a car. The problem with the system is that when a person selects a deck number it does not know if they are alone or with ten family members. The casino was large but stank of smoke. The main pool deck had no whirlpools. It was hard to find an empty place on the Serenity Deck at times and there was no shade. My favorite place was the Lanai on deck five which is shady and quiet. Shopping: You can buy a fancy watch but there was no place to buy over the counter medications, sunscreen, candy bars, magazines, toothbrushes, Dramamine, diapers, etc. What were they thinking? Service: Our cabin steward kept our cabin clean and remembered our names. The buffet attendants whisked away dirty dishes amazingly fast. We did not eat dinner in the dining rooms so I can’t comment on waiter service and we don’t drink so we did not use any bars. We never received a final bill under our door so we had to request one via the internet. Instead of crediting us $100 for our gift card they credited $10! We had to fax them a form to fix it. Food: Since we were not feeling well and did not bring formal clothes we never ate dinner in the main dining rooms. The food at the buffet ranged from unedible too average. There were only about ten foods to choose from plus the salad bar. Cakes were dry. I remember huge buffets with multiple stations on past cruises. The deli was ridiculously small and understaffed so the lines were always long. Guy’s Pig and Anchor was OK as was the Mexican restaurant near the pool. There is a limited breakfast service in the Ocean Plaza that is quiet and not crowded. There are few free options for dinner if you don’t feel up to the main dining room. Why can’t they offer a Ruby Tuesday quality restaurant that is free? Surely this would be cheaper than a three course meal in one of the dining rooms. Entertainment: There are many options for entertainment although there is too much trivia. The Liquid Lounge performers were good although the sight lines in the theatre are terrible. I never had a problem getting a seat. Unlike other cruises I have been on there were no live bands in the pool area playing reggae, steel drum or calypso music. The SkyRide was still down. They should dismantle the whole thing. Noise: The main pool had very loud, almost painful, music at times. There was also loud music in the atrium. We could hear people talking outside our cabin, kids running down the hall late at night, doors slamming, people above us opening their balcony doors and moving furniture and when the ship was moving fast, waves hitting the side. Also a couple of times there were announcements in the middle of the night. Water shuttle (tendering): You don’t need tickets for the water shuttles in Grand Cayman and the cruise director will say that nobody waits for more than 12 minutes but what they don’t tell you is that you may sit on the rocking water shuttle for up to 30 minutes while it loads. They hold over 300 people which is why they take forever to fill. If you have a private excursion reserved allow at least an hour to get to land and find your tour company. Fellow passengers: There were over 600 kids on board which seemed like a lot for a school week. Most people seemed lower to middle class and spanned the age spectrum. Don’t worry about looking chunky in your bathing suit at the pool as there is fair number of people of size on board. Read Less
Sail Date January 2019
We've been on 15+ cruises over the years and go between CCL and RCL. The Horizon was by far, the most dissapointing ship out of all of them. The pros and cons: PRO: More seating in the public and buffet area. Never had to ... Read More
We've been on 15+ cruises over the years and go between CCL and RCL. The Horizon was by far, the most dissapointing ship out of all of them. The pros and cons: PRO: More seating in the public and buffet area. Never had to look for a seat to relax or eat. Guy's burger's Casino (small) but good lay out Every area was always cleaned up and tidy. Our cabin service was excellent. The FASTEST and easiest I've ever been on and off a ship in my life. CONS: NO elegance to the ship at all. No large atrium. They made more room for staterooms and people, and condensed everywhere else. Lines were way too long for comedy show, etc. Made you want to give up on even going to shows. Dining room had low ceilings. I miss the double floor open air. No elegance. We skipped dinner twice due to this. Our service was horrible. Most of the same food was at the buffet, which is a good thing, I guess. **TIP: use the Purell before and AFTER using the serving utensils at the buffet. The Promenade deck had less bars/shopping/seating and had too many PAY restaurants. Booked a Spa interior on the 11th floor. Very small and NO storage. Do not book! My husband lived out of his suitcase that was on top of the desk, and my suitcase was at the end of the bed that I had to walk around going in and out of bed. Drawers and safe are in the closet. The spa was smaller than my living room. Walked in, walked out and asked the receptionist if that was it, and walked back out never to return. Total waste of money to book a Spa room. Service at the pool bars (I know beyond busy) was slow and they were overwhelmed. Only one friendly bartender the entire week. Drink service in the casino was not to be found the first few days, then they wouldn't leave you alone the last 2 nights. Went to guest services for a request, and he just blank stared at me the entire time I was speaking. Needless to say, I will not be booking a cruise on The Horizon or it's sister ship,The Vista. Read Less
Sail Date January 2019
I have never had a check in process go so smooth and quick. Literally, from terminal drop off to on the ship was less than 30 minutes. We didn't have "Faster to the Fun" and we are not Gold, Diamond, Platinum or Elite ... Read More
I have never had a check in process go so smooth and quick. Literally, from terminal drop off to on the ship was less than 30 minutes. We didn't have "Faster to the Fun" and we are not Gold, Diamond, Platinum or Elite cruisers. In 30 minutes we were having a burger and fries at Guy's on the lido deck. Amazing. The disembarkment took more time, but it ran seamlessly with little waiting in any line. The Carnival Horizon flagship had a guest population of around 4,600 according to Mike the cruise director. I was concerned with the amount of people and limited space. I've read many reviews and usually start with the worse reviews. My main concern was I'd be spending most of the time in a line of some sort. This proved not to be the case. I would have never guessed there were so many guests. I have cruised on Carnival before and it wasn't any worse than other cruises and in some cases I'd say it was better. The only big issue was the sail away party. Most of the ship was on the lido deck all wanting drinks. The wait for drinks was insane, but that was the only time. I would recommend getting to the lido early on departure to get a seat at one of the bars if that's your bag. My wife and I had the endless bubbles plan (soda) and it was worth it. The food was typical. I wish the Blue Iguana Cantina was open for more than breakfast and lunch. We tried Guys Pig and Anchor. I had the prime rib and my wife had the baby back ribs 1/2 rack. Both were excellent. I also had the nachos which were just ok. It costs extra to eat there, but the cost was very reasonable for the quality of food. It seemed any of the food venues that cost extra were worth the added cost for the most part. At the Seafood Shack, which also costs extra, the clam strips and fried shrimp were excellent while the lobster roll was flat tasting. As usual the deli and pizza were nice options at no charge. Guy's Burger was a staple and the buffet was also good. Again lines were not a problem and I'm not sure why. On sea days everyone has to eat. We saw both comedians and they were excellent. The PG shows were just as funny as the R shows. The last night of the cruise they had both comedians do a special late show in the Liquid Lounge which was great. There is so much to do and see on this ship we didn't get to some of it. It gives us something to look forward to on the next trip. I liked the smart elevators. They were easy to use and efficient once we learned how to use them. Read Less
Sail Date January 2019
This ship was beautiful, very clean, modern and the food was great! We had not vacationed in 2 years and wanted to cruise. We wanted a super fun time so we picked carnival. We got what we asked for. Lots of fun. The deck parties, adult ... Read More
This ship was beautiful, very clean, modern and the food was great! We had not vacationed in 2 years and wanted to cruise. We wanted a super fun time so we picked carnival. We got what we asked for. Lots of fun. The deck parties, adult Quest game, Love and Marriage game, club. The staff was very nice and the dining staff in the Merridan was incredible. They interacted with the guest and went out of their way to make sure that u had what u needed. We had so much fun on the Carnival Horizon that we go home and booked another cruise on that same ship. The only disappointment was the the sky ride bikes were not working the entire cruise. They sent out a notice saying mechanical problems and weather. I think everyone should have been given some type of ship credit for the inconvenience as I'm sure that was a lot of people reason for picking the ship. Everyone in the cabin should not be forced to get the drink package if u do not drink. The Broadway shows should start earlier on Eligant night to give people a real chance for a dinner and movie. The late dinner people will miss it every time or have to leave mid show to make it to dinner. Over all...a fantastic time! Read Less
Sail Date January 2019
This was our 5th Carnival cruise, and our third to the Southern Caribbean in January. We choose this itinerary because the weather is always 80 degrees or above in this part of the world during this month, so "Fun In The Sun" is ... Read More
This was our 5th Carnival cruise, and our third to the Southern Caribbean in January. We choose this itinerary because the weather is always 80 degrees or above in this part of the world during this month, so "Fun In The Sun" is guaranteed regardless of where you are coming from! Now to the ship. The Horizon is beautiful and well thought out in its design. The transformation of the LIDO deck buffet from the single line concept, to multiple serving areas made for less congestion, and quicker service. My family and I were able to walk up, grab a plate and our food, and immediately sit down for a meal. BRAVO Carnival! We also found plenty of seating available, which made for short meal times allowing us to get back to the fun! The staff in the LIDO buffet were excellent by greeting everyone, clearing tables quickly and even walking around offering to gather more drinks, or desserts. I also enjoyed the speciality restaurants, including Bonsai Sushi and Pig & Anchor. Both are excellent with the full Pig & Anchor restaurant on board offering those amazing Greens and Barbeque at anytime a plus. You can also eat for free on Sea Days for lunch. Normally, my family and I are not MDR folks, because we travel for work often, and are not looking to sit down in a restaurant for a meal for a long period of time. The Horizon is the exception. We had breakfast several times, being served by the wonderful Harlene and Tomina, and used the Carnival app. to reserve a table for dinner, where I had the grilled lobster, which melted in my mouth. Including Pizza, Guy's Burger, Blue Iguana, and other food locations, Carnival provides a meal option for all cruisers on board. The cabins are also one of the reasons why I sail Carnival. If available, I would definitely book a Havana suite. But, I have a beautiful five year old daughter who comes along, so I have to go with another option. Must be 12 years or older to book a Havana room. Here's a tip, the hot tubs and pool in the Havana are open to everyone after 7 pm, so head on down for a virtually private bar, romantic getaway, or family fun time. Carnival handles other customers by offering Family Harbor Suites with a private fun area, and other excellent options. I could afford a balcony, suite, etc., but being the cost conscience guy I am, I always book us in a QUIET, Deluxe Ocean View Suite, located forward of the ship. Why? It has two bathrooms with one being a full , and the other a half. If you are a husband with a wife or daughter, no need to further explain why this is important. Secondly, the square footage of these rooms is 230 square feet, with none of that space being used by a balcony. A definite plus for us. Being a regular cruiser, I am also aware the Family Harbor suites are near the Aft of the ship, and below the galley. It can be very noisy so be careful in where you book here! Our room was clean, comfortable, and our Steward Suli was excellent. There when you needed him, and disappeared leaving you to enjoy your cruise at other times. Entertainment wise, Carnival has it all. We normally don't go to the shows, but speaking to other passengers these were excellent. The Southern Caribbean itinerary is one of the best at sea, which includes Grand Turk, La Romana, Curacao, and Aruba. Don't be afraid to explore La Romana, we hired a driver for $25 per person and explored the entire city. Just be prepared to say NO to some aggressive vendors along the way. The other ports are quiet, beautiful, and can be enjoyed by walking if you choose. Both embarking and disembarkation were painless and efficient. We always leave our rental car at the Miami International Airport, check in at the Carnival Kiosks located near the baggage claim areas, then the entire family rides in a taxi to the port for a flat fee of $27. Yes, I said $27! Compare this to taking the carnival shuttle, or other travel options where you have to wait for the bus, ride with a larger group, etc. $27 is the authorized fee for taxi service to the port in Miami, and being Florida residents, by driving down in a rental and picking one up at the airport after the cruise, we save a ton of money on both travel costs and parking. Also, by checking in at the Kiosk, you are allowed to go directly to the Security Line at the port and walk right onto the ship during your assigned time. No need to pay for Faster to the Fun and and no waiting in lines at the port! We still travel to Miami and spend the night before our cruise in a hotel to avoid any last minute hick-ups. Highly recommend Carnival, and enjoy your cruise with them! Read Less
Sail Date January 2019
I had $$$ casino free play, the casino was very nicely designed with the newest slots. The smoke was no worse than any other ship comparatively. We ate at the buffet , formal dining room and a specialty restaurant, "ALL" ... Read More
I had $$$ casino free play, the casino was very nicely designed with the newest slots. The smoke was no worse than any other ship comparatively. We ate at the buffet , formal dining room and a specialty restaurant, "ALL" fantastic. Crew went out of their way to make everyone happy. Serenity area on deck 15 was exceptional with triple the space, cabana type clam-shell covered chairs and bar service. They even had a salad bar at lunch. Our cabin Steward was fantastic and always around if we needed anything. We have been cruising for 18 years and this was one of the best. very easy for my wife to navigate with her rollater/and cane for her to get around. We share the love among various cruise lines and really do not have a favorite. If we have the chance to cruise the Horizon again we will without hesitation. To sum it up..Great ship, crew and entertainment, especially the "Dive in" movies under the stars... they were all first run new releases..."GREAT JOB CARNIVAL". Seeyou again soon!!! P.S. have to try the donut sandwiches at the coffee shop-maple bacon-over the top!!! Read Less
Sail Date January 2019
Carnival Horizon is a beautiful ship! Ship maintenance seems to be well done and few, if any, common areas require additional maintenance. The crew members were friendly and went out of their way to ensure a carefree vacation for my ... Read More
Carnival Horizon is a beautiful ship! Ship maintenance seems to be well done and few, if any, common areas require additional maintenance. The crew members were friendly and went out of their way to ensure a carefree vacation for my wife and myself. We really felt that the crew members were motivated to provide excellent, friendly service. Our stateroom. #7426, was larger than most inside staterooms I've experienced on other lines. Fit and finish were excellent as was the care that our room steward took to ensure that each of our needs were met. This is one of the few times I did not feel cramped in our stateroom. Our room was very quiet in the evenings. Dining - ate breakfast and lunch on the Lido Deck, and dinners were taken in the Meridian Dining Room upper level. Breakfast - it's difficult to ruin a breakfast meal. Buffet items were limited and each buffet counter was a pretty much the same as all others. The eggs to order lines became long but chefs did a good job of preparation. Lunch options were improved over breakfast with Guys Burgers, separate BBQ smokehouse "Pig and Anchor" and a Taco Stand which were all excellent. We all enjoyed the automatic hand washing machines on the Lido Deck. Dining in the Meridian Dining Room was generally excellent. Our servers at table #646 were attentive and exceeded expectations each evening. The menus were tasty and the preparation was generally good. Kudos to the cruise line for including good cuts of Prime Rib and one night of Lobster!!! My only complaint was the Fried Chicken meal where the chicken was cold and the mashed potatoes wouldn't melt the whipped butter I put on top. The fried oysters were actually raw oysters inside a thick coating of flour. The entertainers were very good and the quality of the musicians was excellent given some challenging material performed without error. We enjoyed the shows and felt that the rooms were well managed and the supporting crew was very good. The Cruise Director was engaging and made us all feel at home on the sea without becoming annoying as so many directors do. Getting on and off this ship was a study in efficiency. Very good work by staff!!! Read Less
Sail Date January 2019
We chose this cruise for our Honeymoon based on the ports. We really wanted to see Curacao and Aruba, and we enjoyed Grand Turk the last time we were there. It's great to just walk off the ship and be on the beach. La Romana was the ... Read More
We chose this cruise for our Honeymoon based on the ports. We really wanted to see Curacao and Aruba, and we enjoyed Grand Turk the last time we were there. It's great to just walk off the ship and be on the beach. La Romana was the unknown, so we opted for the Monkeyland excursion and it was AWESOME. We have been to the DR a number of times, and wanted to do something different. The excursion takes you into the mountains, and they are gorgeous. The ports were definitely all wonderful experiences for us, and we were really happy with them. The rundown of the cruise itself.... Embarkation was so easy we were nervous we missed a step. haha. Our room was really nice. We went for a Deck 2 cove balcony which was a first, and we would definitely do it again. Really not much different from a regular balcony except I felt it was more private, and really enjoyed being so close to the water. There was nothing that was outstanding about the stateroom. It was clean, new, and served it's purpose. :) Definitely request a robe from your steward. Those robes are awesome. Best bar on the ship is easily the Pig & Anchor. We enjoyed every drink we got there, a nice selection of whiskeys, and a killer Bloody Mary. The bbq is delicious too. Bartenders were friendly, worked hard, and made you feel welcome. Guys Burger place was good too. And the taco bar was a tasty option. Not a fan of the deli. The dining room food was good. Beef Wellington was my favorite dinner, and stuffed mushrooms won for best app with us. Melting chocolate cake will always be my number 1, but my husband loves the cheese plate, and there was a Key lime mousse one night that was surprisingly delicious. Sea day brunches are tasty, and they offered fresh pressed juice blends that were great. Entertainment was pretty good. I really enjoyed the musical show that was a 20's style performance of current songs. Very talented singers! Other than that, there was the expected Bingo (I'm convinced it's rigged) and the Love and Marriage Game (always a great time) but nothing else that really stood out. There were 4 comedians total, but we only saw 2. They had very different styles which was good. I read a lot of reviews and thought, why are people struggling so much with elevators??? But now I know. They are frustrating. There were a lot of times we would wait a good 10 minutes (not exaggerating) for our elevator to show up. We would just end up walking most times, but for older cruisers and those who use wheelchairs, it had to be awful. My two biggest disappointments: 1. Lack of lounge chairs. Let me rephrase. The lounge chairs are there. But they are stacked and tied, and on parts of the deck that are completely empty because there are no chairs out! Meanwhile, people are wandering around, towels in hand, hoping and hoping they will find someone that is leaving. But they're not. 2. Where was the Lip Sync Battle? When we were deciding on which cruise to go on, like I said, we were basing it on ports. But a fun/exciting/different extra always helps! We thought the idea of a Lip Sync Battle was fun and different, and we were really looking forward to it. But it never happened! It was never talked about, never on the schedule, and it was never addressed that it wouldn't be happening. We were bummed. All in all, it was our honeymoon and we made the best of everything. But I don't think we will be booking on The Horizon again anytime soon. Read Less
Sail Date January 2019
Picked this cruise due to the upfront costs. MANY upgrades available. Seemed like they were always looking to charge extra money. On the deck, saw exposed wires, with torn masking tape nearby. Saw large amounts of (long, black) hair in ... Read More
Picked this cruise due to the upfront costs. MANY upgrades available. Seemed like they were always looking to charge extra money. On the deck, saw exposed wires, with torn masking tape nearby. Saw large amounts of (long, black) hair in drains on Serenity deck. Crazy layout of the ship - multiple dead ends! What's with that on a new ship? Dining room was dark and dated. Cabin had very good storage. What is it with the sofa covered in plastic?? We asked for an additional blanket to cover the sofa. As so many others mentioned - cloth shower curtain. Towels are worn and scratchy. Bed linens were white and soft. Cabin was kept clean, but you have to ask for twice a day service! Plugs - too few and none near the bed! On a new ship!! Multiple dining options for additional cost. Liked JiJi and the Italian restaurant. Steakhouse was OK...they have a table-side dessert, but have to order for entire table and then then the "art" is eaten, but the choices were like fruit roll-ups, wafer cookies, and other unappetising choices. Best lunch, included, was the pork buffet. Dining room dinners were fair. Waiters do a song and dance and everyone has to wait for food - what's with that decision? Comedians were OK, no large production. seating in entertainments areas is terrible. You have to get the first few rows in order to see and there are multiple columns in the rooms...in a new ship??? Casino was smoky and right in the middle, so smoke affected other areas. Didn't use Carnival excursions. Elevators make you wait forever and you have no idea how long the wait is. ANYONE having to use elevators should be made aware. Many people with disabilities waited a really long time. We used the stairs to avoid the elevators whenever possible. Beware of the entrance to the 3rd floor main dining room - only one elevator/stairs goes there! Read Less
Sail Date January 2019
My wife, two kids (11 & 7) and I cruised on the Carnival Horizon in early January. It's my second Carnival cruise, my wife's third. It was our first time on a "big ship", we sailed with just over 4800 passengers. ... Read More
My wife, two kids (11 & 7) and I cruised on the Carnival Horizon in early January. It's my second Carnival cruise, my wife's third. It was our first time on a "big ship", we sailed with just over 4800 passengers. Embarkation was a breeze. We had an appointment for 1:00pm. We arrived at 12:45 and was on the ship by 1:30.First problem: when you get on the ship, they are using the central elevators to haul luggage and it's difficult to find your way out of the atrium. End result - about 500 people crammed into a small, hot space. Second problem: when we finally found the buffet, the room is too small for all the guests. We ended up climbing two decks with our plates to find a lounge chair to sit in. Embarkation day is always confusing, but this day was worse by far. The room in the "family harbor" was great. Slept our family of four easily. The family harbor lounge is not open 24 hours, just during certain times. However, it was nice to eat breakfast there instead of the buffet. No complaints about the room. I can't review the production shows. There weren't any. We received a letter in our room that all production shows were cancelled for the sailing. I could tell the cruise director was trying to fill spots; the shows we saw were not built for the big stage. Comedians in the lounge were ok, and did both PG and R rated shows. I did notice a distinct lack of live music. The main dining room was fine. The buffet, not so much. We saw the menu in the dining room one night and decided to hit the buffet. There were nine hot items for dinner. Nine. They were the same entrées that were in the dining room. There's also no outside seating at the buffet. There is no pool on the serenity deck. Two hot tubs, but no pool. There is a private pool for guests in the Havana suites. Saw "Aquaman" in the IMAX theater. Really comfortable. My kids loved the sports deck. Here's where it gets confusing: the staff on that ship is incredibly good at their jobs and working hard to make everyone happy. There just isn't enough of them. The ship is understaffed. I felt as if Carnival (corporate) doesn't want me at the buffet or main dining room or in the pool. They want me in the specialty restaurants, paying more for rooms with pools, nickel and diming my way through the cruise. Those areas are staffed to the detriment of the rest of the ship. In short, the staff is incredible in spite of the corporate baloney they are put through. End result: this is the first cruise on any line that I left saying "meh". I sailed on the Carnival Sensation - before it's refit - and would rather sail again on that 30 year old 2500 passenger ship than on the flagship of the line. Read Less
Sail Date January 2019
Our group as noted above, chose the itinerary to keep things more cost effective and allow people an extra day in Florida prior to the cruise as we all came from the Northeast. We traveled as a group of 46 with an Elvis Tribute artist and ... Read More
Our group as noted above, chose the itinerary to keep things more cost effective and allow people an extra day in Florida prior to the cruise as we all came from the Northeast. We traveled as a group of 46 with an Elvis Tribute artist and a polka band. The weather...coming from what we're calling New Seattle in the Northeast PA, we had FABULOUS weather. 7 FULL days of SUN & Fun. The ship is beautiful. The staff, fantastic. We chose the Your Time dining but ended up making reservation in the aft dining room on deck 3 Meridian. Our table attendants Harlene and Tomina we AMAZING. We kind of did a Sheldon and my spot once we claimed the table, it was ours for the rest of the week. Table 453 aft overlooks the back of the ship and is quite lovely pulling out of port. The food was phenomenal dessert...I am happy to admit I lost a pound but had pretty much double of each night! I'm a sweet tooth person and wow, just delicious! Mike Pack was the CD...he was great. We did not have a Playlist Production due to a tragic event the week before. Mike was a complete professional and handled every twist and turn with the utmost professionalism. We saw the Hypnotist Doug MacCraw...OMG, if you ever get to see him, DO IT! He was just amazing. Total skeptic here...now a believer. The few downsides I could see of this large ship were on BEAUTIFUL seas days, not enough chairs. We walked all the decks and no chairs...well not really. There were a ton near the waterworks that were ratchet strapped down. No I know how to use one but figured it might be frowned upon by Carnival if I just helped myself. I asked if we could get some, nope. Not cool. Then around 3, I get snacky. The line for the deli...yeah 15 people deep. Guys, same thing. I didn't even try for pizza. I just gave up. Have the buffet with an area of lighter snacks like fruit, lunch meat and cheese. Why can't cruise lines have snacky stuff? The only other downside was every bathroom felt like SIBERIA...why have the AC so COLD there....I mean if you have to go, you don't need extra cold air while waiting, DUH. The ports I've been to many times so I did some work and in Ocho Rios we spent the day at Sandals doing a site inspection. Beautiful resort, not for the mobility challenged at all. Great food , nice little cove beaches and no one haggling with you to buy their "shells" or "Stuff" like at the port. Walking around I don't like being hassled. All the Jamaicans selling the stuff at the port are owned by Indian companies...I prefer to buy from locals. Grand Cayman we went to Calico Jack's. I've been there before and I like it just fine. $6 each way. $5. per chair for the day, I'm in. They have clean restrooms, beach bar service if you need it and a full menu for food. Cozumel, this time I went to the Secrets Azul. It's nice to see different hotels. Lovely beach. The water we didn't try as it was super windy and I didn't have water shoes as I know Cozumel is rocky. Nice little resort connected to another family resort Sunscape. Were only spent a few hours to check out the property, enjoy adult only time and then headed back to the ship. I like Cozumel. Nice little piers and not overly pushy trying to get you to buy stuff. We did do a shore excursion of the Best of Miami on the way back...I don't recommend it! The tour guide straight up sucked. Nicest I can say on a public forum. She didn't look at her group and when we got going she talked the people that wanted to go to South Beach out of it. We had spent the day the week before at the Hampton Inn South Beach people watching! More amazing than this tour. Overall it was a great trip. I would do Carnival again as I still didn't do the SKY RIDE! UGH. Read Less
Sail Date January 2019
Chose the Horizon to check out a brand new ship. The ship itself was nice. We were on the Conquest in November 2017. I have to say that the cleanliness and service was much better on the Conquest than the Horizon. Our main complaint was ... Read More
Chose the Horizon to check out a brand new ship. The ship itself was nice. We were on the Conquest in November 2017. I have to say that the cleanliness and service was much better on the Conquest than the Horizon. Our main complaint was that dishes and glasses left all over Lido deck for long periods of time with no one cleaning them up. Also the main dining room, the waiters did a good job, but had no personality at all. Certainly not used to that, part of the fun of the main dining room is getting to know and conversing with your wait staff. We had YTD and switched to different wait staff, 3 different head waiters . Service was good, not great, but very boring. Overall, a cruise is what you make of it, we had a great time! The specialty restaurant bonsai teppanyaki was outstanding, great food. Roberto, our chef for dinner was great. Besides our complaints about dining staff and cleanliness, I would still give our overall experience 4 stars. I think now that we have cruised on the Horizon, we would definitely prefer to sail on the smaller class ships. Read Less
Sail Date January 2019
As an introduction, this was my 7th cruise (and my husband's 4th); this was my 5th cruise w/Carnival. Embarkation was a breeze, we were onboard w/in 45-60 minutes after stepping out of the cab (this includes the security line / ... Read More
As an introduction, this was my 7th cruise (and my husband's 4th); this was my 5th cruise w/Carnival. Embarkation was a breeze, we were onboard w/in 45-60 minutes after stepping out of the cab (this includes the security line / passport check, etc.). Onboard and having lunch at the Pig n Anchor buffet by 1pm. My opinion of the new 'smart' elevator system, like many others, is not all that favorable. The touch-screens always seems gummed up from greasy/sticky fingers, not at all appealing (and most certainly, unsanitary). They also take FOREVER to pick you up, in our experience. However, stairs are always right around the corner so that’s an easy fix. Otherwise, I do not have anything negative to say about the ship itself... it was big, modern, plenty of places to eat, etc. It was sleek and full of simple, clean lines, and the décor was "safe" with a mostly neutral palette, trimmed with gray, beige and muted burgundy tones. I will say that I did not feel any real "personality" from the ship, aside from the Havana area, and I do miss the days where ships felt luxurious, grand, and over the top. I can get a neutral palette at home; at sea I like to be blown away. Our Havana cabin was fantastic, however as was our steward (Rodriguo). CABIN: Havana Cabana (patio) – what a dream! This totally made our vacation. This is truly the only way to cruise, if you are sailing sans children (like us). The patio is heaven on earth, better than any balcony or suite could possibly be. We had the cabana room closest to the Havana pool, so we could literally walk out our patio gate, and walk about 30' feet to a cushioned sunbed or lounger; 60' to a hot tub and a little further to the pool. The Havana area was so peaceful during the day, and reserved exclusively for Havana guests until 7pm (I believe), and they very closely monitored for wristbands / kicked out anyone who didn’t belong – and lots of people tried. Best money we’ve ever spent on a cabin, and would love to sail in a Cabana room again and again. Tastefully decorated in Cuban-style colors and an attractive headboard, otherwise the same size/features as any other balcony. I almost hate to give it a good review, as it is almost be better to keep it a secret (it’s that good). FOOD: While still being palatable (I never sent anything back), almost every meal I had seemed less impressive than on past Carnival cruises. The main dining room options were all familiar, but I often detected either a rubbery or mushy/overcooked texture to everything I ate (from entrees to desserts), as if the stuff was made too far ahead of time and sat too long after being prepared? I have historically enjoyed the Carnival menu, and never had a single complaint - often being quite impressed - but this time, although not terrible, I was slightly disappointed in the texture of most of my meals. For the first time on Carnival, it felt like everything was prepackaged or pre-prepared (and while that may have been the case all along, it never tasted that way on previous cruises). I had the melting cake twice, which I’ve always found divine, but even that felt rubbery to me this cruise. All that being said, I generally gravitate toward chicken, pasta and/or meatless dishes; I am not a vegetarian by choice, I just don't like much red meat or seafood… though, I'll make an exception for a good burger pretty regularly. I must say, Guy’s Burger joint was pretty impressive, and lived up to all the hype IMHO. My husband mostly ate the meat & seafood entrees, and most of the time he was very content (thought he said the prime rib was a disappointment). We tried the “midnight buffet” the first night, but found there were only about 5-6 available items… most of which looked pretty unappetizing, from a boring pre-stirred penne w/marinara (you all know how good something like that looks after sitting under a heat lamp too long), to a sad and inedible version of “grilled ham and cheese” (which again, was rubbery in every sense from the waxy-buttered bread to the ham to the cheese). We never ate at the buffet after that, except for things like fruit, cereal and milk, as we were usually still full from dinner the night before… however, it seemed to offer the same breakfast items as on previous cruises, which we’ve always found to be very adequate (eggs, bacon, French toast, oatmeal, omelette bar, etc.). Guy’s Pig n Anchor buffet (BBQ joint) was a nice treat that was free on embarkation day; on other days, they offer an a la carte menu for additional $. I did have a breakfast burrito at the Blue Iguana one sea day morning, which was one of the best things I ate all week. Breakfast in the MDR was better than dinner, in our opinion. Tried to make it to the Mongolian Wok the last sea day, but sadly it's only open for about 2 hours and they stopped seating just as we arrived. I will say, that we are generally very easy to please… and I never understood reviewers who complain about everything the eat on cruise ships. I have always thoroughly enjoyed the MDR on my 5 prior Carnival sailings; but this time, I admit they lost some of their luster. Like it didn’t seem much better than the “upper-eschelon” Lean Cuisines I microwave at work back home. However, I will give the dining experience 4 stars based on the impressive variety of dining venues on the 2.0 funships nowadays... there truly is something for everyone. ENTERTAINMENT: Comedians were exceptionally funny, as they usually are on Carnival (especially the 18+ shows). The band Event Horizon was also impressive, and put on different shows every night. My favorite was the 2-hour Queen tribute, which featured various singers including a female "frontman". Unfortunately there was no Playlist Productions crew this trip, due to "unforeseen circumstances", but Carnival flew in some backup entertainers from a comedy-hypnotist (excellent) to a pseudo-funny magician (meh) to an excellent female singer/dancer who shined during a lively rendition of Proud Mary. I do wish they would have sloped the lower floor of the main theater (Liquid Lounge), as it is hard to see over people's heads beyond the first 3 rows... and what does there ALWAYS have to be giant decorative pillars set up on the sides of the lounge stages (making it impossible to see the comedians or musical acts unless you are sitting in the very middle)? The 90’s ‘trivia’ show in the atrium bar was more like a 90’s DANCE CRAZE on CRACK! (It was absolutely awesome!!) There was an 80’s version later in the week, which we had to miss, unfortunately, as it was at the same time as the last 18+ Comedy show… and we never miss the 18+ comedy shows. FEATURES: The Skyride is awesome! Do it, it's worth the wait (hint: show up right when they open and the line won't be more than 15 minutes). Tried to do the big red Cat in the Hat waterslide but it was closed, and the line for the skinnier-blue slide was so long / slow-moving I ended up bailing after 15 minutes of not getting very far. Mini golf, Ropes Course (very thrilling in the wind!), adjustable outdoor pool tables, giant gazelle-like exercisers near the sports court, basketball, etc. Fun for everyone! PORTS: In Ocho Rios we did a ship excursion (combo Catamaran Sail w/snorkeling, hike up Dunn’s River Falls and ziplining), it was fantastic! Because of this, we did not see too much of the port area there. Grand Cayman we had been to before, took the public ‘bus’ to Seven Mile Beach in hopes of finding the same snorkel boat operator as our last trip; but sadly, it was not to be. We ended up enjoying two of the nicer lounge chairs/umbrellas along the beach, my husband did a little snorkeling but there was not much to see that close to shore. Cozumel we had also been to once before, and rented a scooter for the day right near port. We went to the Eco Park at Punta Sur, took their pontoon ride around the lagoon (saw some crocs) and otherwise just rode around the island all day, stopping at one restaurant on the eastern side for a couple drinks. The shopping area at Puerta Maya is much larger/nicer than I remember near the international port we sailed into previously, for those of you who cruise for the shopping. As far as the overall experience, like many others, I have noticed a definite decline in the Carnival “clientele”. I can’t say much more than that without risk of sounding catty or judgmental, which I assure you, is not my intent; but, far fewer people seem to have any manners or common courtesy anymore. From the moment we got on board, we were amazed at how rude and inconsiderate people were… specifically large groups of clueless and/or morbidly obese people (more than I have ever noticed on any other cruise), meandering at a snail’s pace down every aisle, hallway, corridor, row of seating, etc. and blocking anyone else from getting where they want/need to be… quite literally, just stopping in the middle of everything, everywhere on the ship, all the time/constantly and to just look around and wonder what they might possibly want to do next (to the point that it prevented anyone else from getting anywhere in a timely manner). Yes, the boat holds 3600+ passengers… however, there was plenty of space and venues on board to accommodate them all. My point being, if I need to stop and figure out what I’m doing / where I’m going, I politely STEP TO THE SIDE while I figure it out… not stand 4-wide w/my group across the deck 5 hallway and cause a logjam because no one can maneuver around us. Common courtesy like that was lacking more on this cruise than on any other. We also observed lots of 20- and 30-somethings being discourteous toward the wait staff in the dining room; lots of drunken and annoyingly loud conversation during all the shows and performances, lots of inappropriate and offensive political statements, and lots of general “entitlement” on display… as if a cruise fare absolves one from displaying any sort of common decency for a week. Nothing so outrageous as vomiting in the bar or a fistfight on deck or anything (thankfully); just a complete lack of basic manners/courtesy throughout this cruise... enough to constantly lessen the experience for us, moreso than the previous cruises we’ve taken. And I get it, trust me - Carnival has always been known as the “fun ship”, we 40-somethings love to be as carefree and FUN as the next couple - but we still make an effort to maintain a basic level of awareness/courtesy for our fellow cruisers. This does not seem to be the case for the majority of Carnival cruisers nowadays. We are generally reluctant to sail w/other cruise lines for fear of being bored/lack of entertainment… but we don’t know how much longer we can tolerate the increasingly trashy Carnival crowd. Thankfully, the Havana area provided a much-needed sanctuary from the worst of this, and I can't write a bad cruise review based on a decline in intellectualism. Carnival does a great job doing what they do; the rest of us need to be respectful of others. We already have our next Carnival cruise booked (Magic, Feb. 2020) as it was booked prior to this sailing. I still feel loyal to Carnival, but I hope the next cruise is back to the awesome-in-every-way experience we used to have. Read Less
Sail Date January 2019
Hello I decided that the new carnival ship Horizon would be a great adventure for my grandaughters and I We were impressed with all aspects of the ship. Service was wonderful and all staff we so pleasant and helpful. So many ... Read More
Hello I decided that the new carnival ship Horizon would be a great adventure for my grandaughters and I We were impressed with all aspects of the ship. Service was wonderful and all staff we so pleasant and helpful. So many activities to chose from! We utilized the hub app to plan our days and to make dinning room reservations. We never waited more than 10 minutes for a table. The new elevator worked efficiently and easily. The grandchildren love the sky ride. I enjoyed the piano bar with lady Red. There was red flag waves in cozumel which led to our excursion being cancelled. It was quick easy to book another excursion for the day. River tubing in Jamaica was a great adventure.Grand Cayman was such a safe and easy to navigate port that we spent the day shopping and walking. The cruise director was amazing as were the all ages music events each evening Truly it was the fun ship Read Less
Sail Date January 2019
Good food generally. Decent service. Staff friendly and attentive. Fun slides and sky ride bike. Way too many people to enjoy though. Carnival is the problem like all money hungry large corporations. They cheap out on everything taking ... Read More
Good food generally. Decent service. Staff friendly and attentive. Fun slides and sky ride bike. Way too many people to enjoy though. Carnival is the problem like all money hungry large corporations. They cheap out on everything taking away from what would otherwise be a pleasant experience. Cheers program won’t let you order more than one drink at a time, treating you like an infant or a crook when you want to order two glasses of wine at a time for you and your spouse without two keycards; you will have to wait 15 mins before being permitted to get the second one. $38 American per person for steak restaurant is termed a “nominal fee” after spending some $7k usd (by the time it’s all accounted for) for the trip already. Ports are mostly industrial wastelands forcing you to pay out ridiculous charges for shore excursions. Also bring earplugs: between doors slamming, balcony door whining and clicking all night because of wind and kids running late at night you have to have the drinks program to sleep. Way too many people and not enough chairs. Way too small pools. But again. Nice new ship. Nice staff. Read Less
Sail Date December 2018
Do NOT book this room. I have sailed on other ships and stayed in the vista rooms but this one is a horrible design. The window is boarded up and the the headboard of the bed is up against the window. You don't get a view any ... Read More
Do NOT book this room. I have sailed on other ships and stayed in the vista rooms but this one is a horrible design. The window is boarded up and the the headboard of the bed is up against the window. You don't get a view any better than the obstructed view rooms, yet you pay an extreme premium for this room. If you are not going to keep the bed together as one bed it gets even worse. You cannot walk around the bed to get to the desk and chair without scraping your back on the TV hanging on the wall. The picture that Carnival displays on the web site for this room number is "representative of a suite" according to customer service. I wonder how you are supposed to know what you are buying if the picture is not accurate? The guy at the front desk on the boat was very rude when I asked about the design of the room. He said I should have verified the room from the picture before I bought it. Guess he hasn't seen the picture either. No one on the boat was willing to help us move the furniture in the room so that we could be comfortable. They didn't even care enough to come to the room with us to take a look at the issues. Eight days on this boat without a single person caring enough to stop by the room. Basically I got scammed and paid a premium price for it. The casual dining quality has gone down over the years. You now get the same thing every single day. The selection used to be updated every day and there used to be a fancy midnight buffet with specialty foods in art form but none of that exists now. Very boring. The excursion staff is lacking in preparedness. They should be proactive in setting up available excursions. They shouldn't find out days before or even the night before that an excursion will not run. Very stressful for those of us who like to have completed plans in place before we leave on vacation so that we can fully enjoy our time instead of scrambling to find things to do. The only good thing onboard is the entertainment aboard ship. Read Less
Sail Date December 2018
Chose this cruise because of the ports of call from Miami - Grand Turk, La Romana, Curacao and Aruba. Also because it was their newest and biggest ship. After being on 4 other Carnival cruises I have to say that I like this ship the ... Read More
Chose this cruise because of the ports of call from Miami - Grand Turk, La Romana, Curacao and Aruba. Also because it was their newest and biggest ship. After being on 4 other Carnival cruises I have to say that I like this ship the least. The layout was just poorly designed. Basketball court directly above two restaurants (and yes it's noisy and loud). Given the size of the ship and the number of passengers everything is WAY too small (gym, pools, show theater, fun shops). The rooms were nice and the most of the service personnel were friendly. However, I would have to say that most of the bartenders that I encountered were pretty rude and unfriendly. Also, there are just not enough decks to sunbath. If you don't get up at 6:15 in the morning to reserve seats you're going to be out of luck. The atriums are very small compared to the other ships and it's more difficult to get around as many of the areas of the ship are tucked away almost secret areas. What they don't tell you is that you can eat free at many of the restaurants (Guy's BBQ, Italian place and Chinese Place) during lunch. However, you have to pay to eat there at dinner. The cruise director (Mike) was good at his job. The shows ranged from mediocre to just horrible. For the most part the food was very good everywhere on the boat. The one exception is the the fish which no one in our large group liked. It's as if it wasn't cooked all the way. We were thrilled to be on the first ever New Year's cruise on the ship but my next cruise will be on a different boat. Read Less
Sail Date December 2018
Picked this ship because it was fairly new and our traveling companions were carnival frequenters. The ship was great, just the right size. Plenty of space and things to do. The itinerary was new for us, going all the way to Aruba. The ... Read More
Picked this ship because it was fairly new and our traveling companions were carnival frequenters. The ship was great, just the right size. Plenty of space and things to do. The itinerary was new for us, going all the way to Aruba. The cove balcony cabins were also interesting for the privacy. Bathroom space was ample and the shower was just fine. Plenty of hot water, just a little weak on water pressure. The food was good and my time dining was convenient and gave us more versatility in time for dinner. The elevator was interesting in that you picked the floor you wanted to go to. It showed up and generally went right to your floor, with maybe one other stop, even traveling from floor two to twelve. The down side for the cove bal7is that it is on floor two and buffet is on floor ten and sports deck is twelve. Lots of stairs.walking. Good exercise. The production showed were a bit different, only 35 minutes long and the singers were not the best that we have heard. They tried, but lacked full range. Overall, a good trip. Read Less
Sail Date December 2018
Much needed vacation with my daughter who was home for the holidays. I booked this cruise as a spur of the moment thing last March and did not know about this ship until I started researching it and what sold me on it was the Skyride. ... Read More
Much needed vacation with my daughter who was home for the holidays. I booked this cruise as a spur of the moment thing last March and did not know about this ship until I started researching it and what sold me on it was the Skyride. From the start of our cruise to the very end, we had no complaints and enjoyed ourselves tremendously and will be back for another sailing on this beautiful ship, because we did not get to see everything. From our cabin steward Novi to our waiter at dinner Marlon (asked for lemons one night for my water and had them every night after) and staff, they went above and beyond to make sure that we had everything that we needed and the ports of call where definitely an added bonus. If you get to sail on her, go with an open mind and try not to take the negative reviews to heart, form your own opinion. The elevators at times did take a while so be patient, they were not difficult to figure out at all. If you only have to go up or down a deck, take the stairs. We where on Deck 9 and we would walk up to the Lido Deck all the time We had not complaints on any of the food that we ate. I am a pescatarian and I had something to choose from daily. We did eat at two of the specialty restaurants Ji Ji's and Bonsai Teppanyaki, go with an empty stomach because you do get a LOT of food. Cruise Director Mike Pack is so full of energy and it is very infectious and always has a smile on his face and very approachable. We only did one excursion on this sailing in La Romana to Monkeyland and thoroughly enjoyed it and I would definitely do it again. Grand Turk, Curacao and Aruba are beautiful islands, but we only did the beach and some shopping in those ports. As the saying goes you can't make everyone happy, but if you go with an open mind you will definitely enjoy. Read Less
Sail Date December 2018
My granddaughter works for carnival. So she booked me and friends on this ship Had a very good time. Food was pretty good and service was excellent. Plenty of room not to crowded any anyone spot Elevators were good. We were ... Read More
My granddaughter works for carnival. So she booked me and friends on this ship Had a very good time. Food was pretty good and service was excellent. Plenty of room not to crowded any anyone spot Elevators were good. We were in a spa suite on deck 14, there were not many cabins on that floor, so we had quiet all the time. The spa was too small for size of ship Rooms were just ok, plenty of closet space Most of the staff was great Had fun at the ports and excursions we went on. Comedy shows were very good and at many different times IMAX theater had good movies Lido deck which I personally don’t like wasn’t ever too crowded The cruise director worked very hard to please everyone They had the ship decorated for the holidays and made it feel like Christmas even though our cruise was the week before Christmas Read Less
Sail Date December 2018
Carnival Horizon Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.5
Entertainment 4.0 3.8
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.8
Family 5.0 3.8
Shore Excursion 3.5 3.7
Enrichment 1.0 3.4
Service 4.0 3.9
Value For Money 5.0 3.5

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