1 Helpful Vote
Sail Date: February 2019
We went on this cruise because it fit our schedule. The ship is Awesome! We had a boarding time of 12:30 and we arrived early. We were on the ship by 11:30. The food was really good. The ship has it all and the staff was the best we have ... Read More
We went on this cruise because it fit our schedule. The ship is Awesome! We had a boarding time of 12:30 and we arrived early. We were on the ship by 11:30. The food was really good. The ship has it all and the staff was the best we have ever had. The elevators were the only challenge we had all week. It seems like Carnival has started to figure things out. Pictures were easy to see and hassle free. The production shows were completely different and diverse. Plenty of live music around the ship. The sky ride and sports complex were really nice. The lines were really long for the sky ride. It was usually over an hour wait. The ship never felt crowded after the first day. We had an ocean view deluxe room. It was the largest room we have had on a ship. 2 bathrooms! I would definitely go on this ship again. Read Less
1 Helpful Vote
Sail Date: February 2019
I thought being a new ship I would be thrilled but when we walked on it felt like walking into a regular hotel. Maybe I am one of the rare few but I like the wild and splashy décor in the lobby like the other ships have. I did not like ... Read More
I thought being a new ship I would be thrilled but when we walked on it felt like walking into a regular hotel. Maybe I am one of the rare few but I like the wild and splashy décor in the lobby like the other ships have. I did not like the one level dinning room with the low ceilings. This was the first time we had the 6 pm dinning and I did not like it at all, felt like we were really rushed. I realize that they have to get ready for the 8:15 dinner but I didn't like feeling like I had to eat really fast. Buffet food was really weird at times, made me wonder what your average, picky youngster would eat. Steak house was great, definitely recommend if you can go. Now on a positive note. Staff on this ship were fantastic. Our room steward Su on deck 6 was the best. Every single person we encountered was friendly and always working hard. Balcony cabin was like the others which was fine, plenty of room and storage. If you have children or young adults there is a lot of things for them to do, movies, arcade, skyride so this ship is definitely a good choice for them. We spend a lot of time in the casino, I found this one to be small in comparison to other ships but staff and casino host were great. Overall I think that I may stick to other Carnival ships which I liked more. Read Less
1 Helpful Vote
Sail Date: February 2019
We chose this cruise because it was going to ports that we hadn't been to before, and we wanted to go on the brand new ship, so we booked the Horizon. We loved most things about the ship, but there were a few that we were ... Read More
We chose this cruise because it was going to ports that we hadn't been to before, and we wanted to go on the brand new ship, so we booked the Horizon. We loved most things about the ship, but there were a few that we were disappointed in as well. The Liquid Lounge is very small for the shows, and the steakhouse was not near as good as we have had in the past (and we were disappointed with the location, just didn't seem "special" on this ship like it has on the others). We enjoyed Pig & Anchor, Bonsai Teppanyaki, and the Italian restaurant was good too! The elevators were slow, and people didn't know how to, or didn't care to operate them properly, but it wasn't that big of a deal. The pool was small, the serenity deck is right beside the waterworks, so it was loud at times. We loved the decor of the Horizon. It was colorful and fun. The gym was small, but I think it was fine. It wasn't overcrowded when we were there. We were also disappointed in the Piano bar. The main entertainer, although very talented, could not take requests and didn't sing. He played a lot of original songs, but it just wasn't the lively time that we have enjoyed in the past. Overall we had a great time and enjoyed the ship. Read Less
1 Helpful Vote
Sail Date: February 2019
Embarkation flowed well Only issue was our new, unopened bottles of SMART water was confiscated by Security for the reason they said "you can't have plastic bottles on the ship." However, you can purchase plastic bottles ... Read More
Embarkation flowed well Only issue was our new, unopened bottles of SMART water was confiscated by Security for the reason they said "you can't have plastic bottles on the ship." However, you can purchase plastic bottles of water on the ship, and you can bring them on in the ports, and there are plastic recycle bins on the ship so apparently you can have plastic bottles on there. So, terrible reason Carnival; come up with something more honest. Also, if you can't have plastic bottles on the ship then 3/4 of my toiletries should have been confiscated too. I think they wanted our SMART water for personal use. Another confiscation was my travel iron "they" said for safety reasons. When you pull your room card out of the wall socket it shuts down all electricity in the room. So what is the safety issue? The curling irons and hot rollers don't get confiscated even though they use the same electrical outlet as the iron. Don't try to be pro wrinkle free; you have to go join the masses waiting to use the iron if you want to look nice on formal night (go early; you'll still be in a line) Once on the ship our room wasn't ready so we went to the Marketplace (buffet) and chilled. I liked the addition of the bar tables in addition to dining tables. Our room on the Spa Deck was really nice and looked just like the website photos. I did not like this ship! All through the ship you can see Carnival $ cutbacks. This ship is computer controlled everything. Hopefully, there is a backup plan for computer crashes and computer dumps. Compared to other Carnival ships the decor is boring, the clubs are boring, the biggest disappointment was the Atrium; so boring. Showtime is no longer like Broadway shows or broken up by other acts. Every night was the same group of young people singing. That was it, just singing all the way through the show. The club was unimpressive, while the group was singing "they" would digitally display these unfavorable backdrops. The midnight buffet is the same food as the dinner buffet; no longer the extravaganza display of food and talents, ice sculptures, etc. Another huge noticeable cutback by Carnival. The mercantile store was replaced by a Victoria's Secret store. So be prepared and bring enough sunscreen, headache pills, women necessities, etc. We ate our meals in the dining room for food quality reasons, but beware, there are extra charges for food in the dining room. The pool games were boring; not like the pool games of the past. Even the men's hairy chest contest is not played the same. The casino is a designated smoking area so it ALWAYS reeked of nasty, stale, gross, cigarette smoke. The second hand smoke in it will kill you -- take a mask with you to wear in it. We liked the ports, did an excursion in each of them which were all good, milled around the tourist shopping areas and felt safe. Enjoyed the outdoor movies under the stars. Don't stand in line for popcorn; the popcorn is stale and cold and hard to eat. Cruises of the past you weren't moneyed to death by Carnival for everything; now you are and on top of the pricey cruise price that you would think would cover more than it does, get ready to pay out a whole lot more. I suggest you watch the daily Fun Times for all the dining places available and take advantage of them. The only thing I found on the ship worth the money were the specialty donuts at Java Blue. I spent our whole 8 days reflecting on cruises of the past and comparing it to this one. So disappointing in so many areas. You can definitely tell where the $ cutbacks are. I actually felt bad for all the new cruisers and the young people for they don't know what they are missing. Read Less
Sail Date: February 2019
My son picked this cruise and i did enjoy the islands, but most of all i enjoyed the weather, everyone seemed to experience snow and cold before hand. Getting onboard was amazing, we just walked on and were have lunch in like 5 minutes. ... Read More
My son picked this cruise and i did enjoy the islands, but most of all i enjoyed the weather, everyone seemed to experience snow and cold before hand. Getting onboard was amazing, we just walked on and were have lunch in like 5 minutes. The elevators worked fine if you followed the protocol of one click per person in your group, but many people would just join in our car and then when the door opened up on another floor already full, those people got mad, this especially happened on port days, so folks, follow the rules. We really do love kidding the staff they all made us laugh. Chairs were forever saved by a towel or shoe for hours with no one in them , to those people, i think you are rude and only thinking of your self. We laughed when the very strong accented captain came over the loud speakers for the daily update what he said was: this is the captain speaking from the navigational deck, what it really sounded like was: this is the captain speaking from the irrigation ditch, haaahaaa we always laughed at that one. Favorite port was curacio, wish we could have stayed a day more. There wasn't much for the 13 year old to do, so that needs to be worked on. How to entertain kids that are too old for camps and bashful. Read Less
7 Helpful Votes
Sail Date: February 2019
So in April 2018 I took my first cruise on the vista, loved it so much. When I got off, I told my family of 30 how great it was. Do we booked a cruise on the horizon. Nothing like the vista!!! There were only a few shows, the food in main ... Read More
So in April 2018 I took my first cruise on the vista, loved it so much. When I got off, I told my family of 30 how great it was. Do we booked a cruise on the horizon. Nothing like the vista!!! There were only a few shows, the food in main dining was horrible. 2x I left the restaurant. Was not happy at all. The ride (like a bike in the sky) was down most of the days. Our family never got to use it as it was only working 2 days of the 9 days I was on the ship. The staff cleaning the rooms were GREAT!!! The staff in the dining room were ok. The time u had to wait for your food was bad!! Then they never checked on us, so if something was wrong your stuck, in fact we walked out one of the nights due to this Read Less
6 Helpful Votes
Sail Date: January 2019
This is our 5 th cruise and by far most disappointing one! Food options that you don’t have to pay for are very limited and the almost the same every day. Salad bar is basically non existent. Breakfast doesn’t start until 7, so if you ... Read More
This is our 5 th cruise and by far most disappointing one! Food options that you don’t have to pay for are very limited and the almost the same every day. Salad bar is basically non existent. Breakfast doesn’t start until 7, so if you are a early morning person you have to wait forever to eat. The entertainment was no where near as good as any of our previous cruises. And it they scheduled everything around the same times. So you spend all day with nothing to do unless you want to pay $12.95 to watch a movie in the imax theatre. This is the only cruise we have been on that you don’t have to be early for the entertainment. You can show up 10 min late and still get a great seat. I could go on and on but don’t I don’t want to rant. We will never cruise with carnival again! Very disappointed! Read Less
12 Helpful Votes
Sail Date: January 2019
I’ve been cruising for the past 15 years and I will try to give an objection opinion for all of you. I won’t include the good and bad of the cruise ports we went on or the weather which have nothing to do with the ship. So, I’ve ... Read More
I’ve been cruising for the past 15 years and I will try to give an objection opinion for all of you. I won’t include the good and bad of the cruise ports we went on or the weather which have nothing to do with the ship. So, I’ve been cruising for 14 years and have seen a lot of changes in the industry. The Carnival Horizon is a gorgeous ship. It was very clean, my girlfriend and I loved the décor and the center area with its funnel shaped changing screen is a site to behold. The cabins are also nicely appointed and very comfortable. The new elevator system is neat but doesn’t always work as intended (not as fast as you would like). The restaurants that we tried were excellent. But the Carnival Horizon represents a new vision with cruising which has caused me to say that, after 23 cruises, this is my very last cruise. It used to be that you paid your cruise fare and everything was included. Tipping was done with cash and you paid extra for good service. Yes, even during formal night, a lot of the guys would wear tuxedos. Then little things started to change. You still get your towel animals done by your steward but the little mints they used to give you are gone. On past cruises, you could order room service anytime you wanted and pretty much get anything you wanted at no extra charge. This is vastly different on Carnival Horizon where room service without charge is only available from 2pm-10pm and the available free room service menu is limited to a few sandwiches. Anything else (and everything else outside of the 2pm-10pm time frames) is an extra charge. A few years ago, cruise ships added a specialty restaurant where you could pay extra to get a better dining experience. The Carnival Horizon has five such restaurants. We did try Jade ($15 extra per person) and it was a great Asian meal for sure. But Fahrenheit 555 will set you back an extra $30 per person. The regular dining room was good too but they tried to get you to buy wine or fresh pressed juices. Don’t get me wrong, all of this looked good. But it does seem like less and less is included in your cruise fare. The Carnival Horizon also has an IMAX theater which is very impressive…but a movie will cost you $12.95 per person. They also have an interactive theater which we liked. But again, this was $5 per person. I will say the entertainment on the Horizon was pretty good and better than you would expect on a cruise ship. Our favorite show was Soul Bound followed by Vintage Pop. We liked the Havana Club and pool. You can only use the pool after 7pm unless you have a Havana cabin. But the Havana pool, the Serenity adult area, the shows and restaurants were all good. The buffet was okay but I really do think it was designed on this ship to be good but not too good…so you’ll try the specialty restaurants for an extra charge. But like everyone else, I hate, hate, hate automatic gratuities and so, like a lot of people on our cruise; I waited in line (a long line) at the customer service desk the last day to have the gratuities removed. The reason is that I always pay cash tips for great service and the automatic gratuities added to your bill do not go directly to the people that waited on you or really to anyone else but the cruise line. The reason is that an employee on a cruise ship signs up for a 6 month or 9 month contract with a salary. That salary is based on what tips the cruise line would be expected to receive but I like to tip the people that waited on me directly. So, the bottom line for us is that not too much is included in the cruise fare. The cruise lines seemingly want you to pay extra for this and extra for that. I’m not even including the typical shopping on board for t-shirts, cheap jewelry and other things that we’ve come to expect. But a vacation is always about getting the best value for your money. In our case, we took a 6 night cruise, with taxes and port charges added, for a total of $1,313. But…then you have to pay $132 to park at the port…then you have to pay $144 ($72 each) for internet on board the cruise ship. This comes to about $264 a day for a very small cabin (and yes you will hear your neighbors), some decent food at the main dining room and a couple of good shows. So you really do have to ask yourself if this would be worth it to you. In our case, we think that at this point, going to an all-inclusive land based resort (such as Sandals) might be the better deal. The cost may be a little more but your room will be stunning, no constant announcements about shopping, no pre-paid gratuities, no up charges for a restaurant. So, in summary, the Carnival Horizon is a gorgeous ship, but what you get for the money no longer makes sense. Read Less
1 Helpful Vote
Sail Date: January 2019
This was our first time with carnival but our 15th cruise. We thought we would give them a try and liked the look of the Horizon. We were so glad we did. We absolutely loved it! We thought carnival were excellent and the ship was modern ... Read More
This was our first time with carnival but our 15th cruise. We thought we would give them a try and liked the look of the Horizon. We were so glad we did. We absolutely loved it! We thought carnival were excellent and the ship was modern and so beautiful. EMBARKATION was so easy, we arrived at our allocated time and we were on the ship in 10 minutes. We choose an inside CABIN as so cheap and it was surprisingly large, very very clean and had everything we needed. The ship was beautiful, we loved the Atruim, the decor, the modern art, all of it really ! The FOOD was wonderful. Ate in the dining room, buffet, Ji Jis, Mongolian Wok, Pasta Bar, Guys burgers, the Burrito place, Pizza and the smokehouse. All of it was excellent. Jij Jis was our favourite and a must do. ENTERTAINMENT was very good and there was always something to do. Watched 4 shows and SoulBound and Celestrial Strings were very very good. The cruise director Mike was excellent too. Could never get in to see the comedian as the queue was always massive. Enjoyed watched the piano player Jeffery Munks and some of the others, they were all good. The sky ride was scary, the thrill theatre good (preferred level 2 than 3) and loved watching aqua man on the IMAX. As new to carnival, a few things carnival do very well over other cruise lines - Disembarkation - they keep it simple, express check out or early or late. Easy and effective. Loved that the entertainment schedule is published in advance so you can plan your week. The many different fab food options which meant areas like the buffet were mainly quiet. The app you use on board was very effective. We could be enjoying a drink then go on the app, request a dinner table and ten minutes later they would let us know through the app , that our table was ready, so easy. There was only one thing that i didn’t like about carnival and that was the lack of hand washing. No one ensured people washed their hands at the buffet and we watched most people not bother. Not good. But apart from that, we had a blast and loved carnival and the horizon Read Less
2 Helpful Votes
Sail Date: January 2019
Everyone was wonderfully friendly. As a first-time cruiser I really didn't know what to expect and was open to anything. We were a party of 5, (mom, dad, 2 kids ages 7 and almost 3 and Nana in tow). All first-timers! The food was ... Read More
Everyone was wonderfully friendly. As a first-time cruiser I really didn't know what to expect and was open to anything. We were a party of 5, (mom, dad, 2 kids ages 7 and almost 3 and Nana in tow). All first-timers! The food was very good and plentiful with many choices. For breakfast Lido marketplace was the place to be; omelettes, Eggs Benedict, scrambled eggs, ham, sausage, bacon. Anything you could think of - cereals, fruit, danishes it was all there, and I sure do miss it!! Their midnight buffet had three selections, my favorite being the grilled ham and cheese sandwiches . They were awesome for late-night munching. If you're looking for BBQ the Pig and Anchor is YUMMY, go on "at sea" day for lunch at no cost. One thing, the beverage pack doesn't seem cost effective and if you're a Pepsi person you might do better bringing your own. So much entertainment and found many things of interest but always seemed to gravitate towards Lido deck aft to meet new friends, chat and laugh. Very kid friendly- waterworks, build a bear and Camp Ocean was great for them while we adults took a little time for ourselves. Shore excursions we booked lived up to expectations except one. My Sea Trek excursion was cancelled last sec, literally, because of compressor malfunction. But better still on dry land instead of underwater at the time. This is the only reason I gave 3 stars for excursions. Was offered any remaining excursions for 35% off which was appreciated but sadly I panic trying to snorkel. Overall the GREATEST vacation I've ever had!! Bucket list- Cruise Caribbean check! Read Less
Carnival Horizon Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 3.5 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0

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