1. Home
  2. Cruise Destinations
  3. British Isles & Western Europe Cruises
  4. British Isles & Western Europe Cruise Reviews

1,799 Southampton to Europe - British Isles & Western Cruise Reviews

We chose this cruise as a toe in the water before booking the transatlantic cruise. It was a complete disappointment, things we didn’t consider or were misinformed about by the Cunard booking line...no planetarium, the iconic ... Read More
We chose this cruise as a toe in the water before booking the transatlantic cruise. It was a complete disappointment, things we didn’t consider or were misinformed about by the Cunard booking line...no planetarium, the iconic afternoon tea, only on the second day despite boarding a 1pm and it was a “bun fight”, first come first served. You have to find your own seats, this encouraged a sharp elbows attitude, not pleasant. All this effort for a cup of tea, a pretty standard couple of fingers sandwiches and scone!! Shops and library and spa not open until after 5pm each day due to being at port. None of this was made clear at the time of booking in fact we were told the Planeterium would be open. The buffet in kings court is pretty good, the Britannia a la Carte restaurant is ok, I did find it really strange that they seat people all crowded together leaving empty areas. This meant it felt a little impersonal. We has asked for a table for 2, as had the couple in the next table, we were 2 inches apart and we’re served by the waiting staff as one table. This was thankfully not an issue as they were a lovely couple, however if they had been “a bore” it could have spoilt our evening meal. Especially, when we could see other free tables in unused areas throughout the restaurant. no fine china, no silver service, no pleasantries from staff, not much energy. Food pretty unexciting and tepid, tiny portion.. one new potato halved, one baton of carrot and two small broccoli florets. Finally found our departure time was 8:20am, we were told we would be able to stay on the ship until midday when we purchased the cruise. The real story is that we were awoken by the captain in a loud announcement over the tannoy at 7am. Left us feeling like we were being held to attention at the end on our bunks for a role call. A final attempt to leave on a positive we visited the Britannia for the breakfast “cold eggs Benedict” is no ones cup of tea!!, the waiter didn’t even apologise, just addressed another member of staff in a raised voice said “cold”. No interaction with us and no apology we made a hasty exit. All in all the bed was very comfy, but that’s about it! Room very uninspiring. This is the final note- on our return from “enjoying’ our breakfast, despite our belongings being in the room, the maid had already prepared the room for the next guests. We could have laid on the bed , put our luggage on it. Awful. Can’t honestly recommend QM2, glad we did this shorter taster cruise as I would have gone crazy on the transatlantic, When I to go to New York, it’s a plane for me! Read Less
Sail Date November 2019
The ship is beautiful. The decor is really done well. The food is awesome. The layout of the ship is fine. However on some levels you have use the stairs move around to different parts of the ship. You can use the elevators but its a ... Read More
The ship is beautiful. The decor is really done well. The food is awesome. The layout of the ship is fine. However on some levels you have use the stairs move around to different parts of the ship. You can use the elevators but its a little confusing. I enjoyed the ice shop and the comedy club, The bars are similar to most ships. There is not enough real security to take care of real problems on the ship. I wish there was someone really monitoring people taking advantage of other other passengers. Some people like to enjoy a cigar on the ship but there is no protection for people who follow the rules for smoking. If you smoke cigars. You can forget it. The cigar lounge is taken over by cigarette smokers. Even though there are signs posted in the “The Humidor Cigar Lounge”, "No cigarettes allowed". There is no enforcement. It’s a joke. Every time I would goto to the cigar lounge I was accosted by cigarette smokers. The servers would ask them to leave but the would not. Not interested in going on this ship again. Read Less
Sail Date November 2019
Chose cruise to visit cities not yet visited in Spain. Because three destinations were cancelled we still have not seen some of them. We were told of bad weather but did not experience much. Seemed premature to cancel two stops. Otherwise ... Read More
Chose cruise to visit cities not yet visited in Spain. Because three destinations were cancelled we still have not seen some of them. We were told of bad weather but did not experience much. Seemed premature to cancel two stops. Otherwise cruise was just as good as previously especially the food! Entertainment with a singer and comedian very good but ships company only average I would say. The breakfasts were good apart from the very well done streaky bacon which wouldn't stay on your fork. The waiters were very attentive. Lunch on the last day was very special with loads of seafood including lobsters and jumbo prawns.As last two stops were cancelled we had five continuous days at sea which got rather boring as the weather got colder as we got nearer home. I did have a good book thank goodness. Got fed up watching tv in cabin and saw some truly weird films! Only seven out of ten for this one Read Less
Sail Date November 2019
We booked this cruise 18 months ago as it was an excellent price and it was booked as our first ever cruise (we actually managed to fit in two before we went in the end) The ship was beautiful. Lots of wood and Art Deco style, very ... Read More
We booked this cruise 18 months ago as it was an excellent price and it was booked as our first ever cruise (we actually managed to fit in two before we went in the end) The ship was beautiful. Lots of wood and Art Deco style, very classic as you would expect. Our stateroom was nice but no nicer than what we had experienced with Princess or P&O earlier this year. The food was nice but I had expected Cunard to be a cut above the rest. It wasn’t any better than P&O. The service wasn’t any better although the food was as nice. The waitress asked if anyone wanted wine with their dinner and if we said no, we weren’t asked if there was anything else we wanted. 10 minutes later I had to ask for a gin and tonic and it seemed like it wasn’t normal to have anything else but wine or water with dinner. Drinks and other items on board are priced in dollars. We were extremely shocked at the price of the drinks on board. A glass of Shiraz at dinner was $17! You have to be very careful when ordering drinks as most of the time you aren’t asked if you want single or double spirits. 4 gin and tonics cost $62! We had to be out of our stateroom by 0800 on disembarkation morning. This isn’t out of the ordinary but the main restaurant closed at 0800. Thinking we would have time to have a nice breakfast before our disembarkation time of 0915, we arrived at the buffet restaurant extremely shocked to see that we couldn’t find anywhere to sit. Upon finding some seats outside by the pool area, we returned to the buffet only to find that the queue was out the door. People walking round the buffet with extremely large suitcases didn’t help either. We ended up leaving the ship and stopping for breakfast on the way back home. This did leave a somewhat sour taste as we had had, a lovely weekend away The evening entertainment in the theatre was excellent. The 4 Tunes on the Friday were exceptional. The Top Hat production on the Saturday wasn’t really my cup of tea, however I understand that it was of excellent quality We went to the golden lion pub for the trivia which we enjoyed but unfortunately there was a large group of people very drunk and about to fight . There seemed to be lots of groups and I’m not sure if you would get this on a standard 7 night Cunard Voyage? I would only go back on a Cunard voyage if it was an excellent deal. The drinks were unbelievably expensive and it would make things very unaffordable. Read Less
Sail Date November 2019
We found Explorer of the Seas to be as nice as when we first sailed on her 3 years ago on an Alaskan cruise. In fact, we found the service and food to be even better! The ship is kept immaculately clean. We were surprisingly assigned the ... Read More
We found Explorer of the Seas to be as nice as when we first sailed on her 3 years ago on an Alaskan cruise. In fact, we found the service and food to be even better! The ship is kept immaculately clean. We were surprisingly assigned the same balcony cabin, 8280, from our Alaskan cruise which is mid ship and a perfect spot. The only disappointment was in picking this particular cruise, we wanted to visit Versailles which was an excursion for the port of Le Havre. About 2 weeks before the cruise, we were advised that the ship would be arriving 2 hours later in port and the excursion would be pushed back to accommodate time. No problem, we would still get to go. Disappointedly, 5 days before sail date we were told the excursion was completely cancelled. This left us very little time to find another excursion as most were filled up. Nothing much in the port of Le Havre. Paris is 3 hours away and even with an overnight docking, I don’t think I would consider a 6 hour travel time. Other ports of Hamburg, Rotterdam, and Amsterdam were wonderful. We didn’t see much of the entertainment....not our cup of tea, but many seemed to enjoy the shows available. Dining was excellent in the main dining room and my time dining was flawless. We always had a table available and service was excellent. The food was always served piping hot and was delicious! Read Less
Sail Date October 2019
The ship was nice, people were great. Dining room dinner menu disappointed and we ate in the windjammer most nights. When we did eat in the dining room, it was good. The ship was on the small side, but it doesn't need to be bigger ... Read More
The ship was nice, people were great. Dining room dinner menu disappointed and we ate in the windjammer most nights. When we did eat in the dining room, it was good. The ship was on the small side, but it doesn't need to be bigger with ports so close together and one cruise day. First port, Hamburg Germany on a Sunday. All stores are closed on Sundays, forget shopping. Are you serious Royal? My wife and I are more than upset. Only thing you can do is walk empty streets. Second port, Rotterdam, plenty of time, but nothing special. Third port, Amsterdam, somewhere around 6 hours, not enough time to really look around and enjoy the place! France, the last, promised 28 hours to visit the city. Came into port 2 hours late, shuttle stopped on the way to Paris even though no one wanted to. They changed the pickup spot and a passenger had to go get the others like us to find the bus! From drop off to pick up, we were given 21 hours that includes sleeping! This was the port we really were looking forward to and we feel we got screwed! Thanks Royal, you really did a crap job! Another disappointment, I really look forward to the T-Shirt sale and they didn't have one on this cruise. Seriously, bad schedule! We save our valuable time off to spend one good time a year and this was awful! Read Less
Sail Date October 2019
We chose this cruise because we had not been to Hamburg, Rotterdam and Amsterdam. Felt it was a good way to see these destinations. Apart from the drizzly weather, which was expected at this time of the year, they were very interesting ... Read More
We chose this cruise because we had not been to Hamburg, Rotterdam and Amsterdam. Felt it was a good way to see these destinations. Apart from the drizzly weather, which was expected at this time of the year, they were very interesting places. Embarkation at Southampton was extremely easy, onboard very quickly and cabin and luggage available within hour. We had inside cabin 8673, very well located. Very quiet. Excellent room attendant 'Floyd'. Only ate in the Windjammer and at the Promenade Café. Excellent food and service. Biggest disappointment was shuttle bus in Hamburg. I believed that Royal Caribbean had indicated that shuttle bus was recommended. They charged 18 USD per person and I bought tickets on board. We went to same place that we had been dropped off for return bus to ship. Lot of people, didn't notice any signage regarding shuttle bus service. Waited approx. 40 mins, no bus arrived. Noticed other people walking in direction of ship, we followed. Very easy walk along quayside which took approx. 20 mins. On return to ship went to Reception desk, noticed others that had also walked in the queue. Persons in front of me made report to Receptionist, I added my observations and disappointment to their report. Giving our cabin number. I was told that Shore Excursions would respond on their return to the ship. They did not! I went to their desk during the evening and was advised that the shuttle service was not the responsibility of RCI. I did argue the point as I felt that they were responsible. They sold the ticket and advertised the service. The shuttle was operated on behalf of RCI. Member of staff did not agree and Manager called. Manager said I was rude to staff member and would not discuss. She did check to see why I hadn't had response to my original complaint but could not find it on their system! Entertainment on board was good, ice skating show was excellent. Felt that Reception/Shore Excursion staff let RCI down. All other staff were brilliant. Read Less
Sail Date October 2019
We are C&A members, and we've sailed with RC over 10 times. So by no means we are "rookies". Granted this was a charter cruise, but we expected the service to be RC quality. Boy were we wrong. There is an extreme lack ... Read More
We are C&A members, and we've sailed with RC over 10 times. So by no means we are "rookies". Granted this was a charter cruise, but we expected the service to be RC quality. Boy were we wrong. There is an extreme lack of personnel in the general public area. Starting with the Windjammer, the food was mediocre at its best. There were no personnel going around tables to offer drinks from the bar. With the drinking package, one is given a refillable cup, which RC expects one to carry it at all times. That cup has a chip on the bottom, and it allows the person (in theory) to get their drinks from a Coca Cola machine. Well, the problem is that none of the machines were working properly. If one was lucky enough to find a machine that actually dispensed the drinks, it usually was out of most of the drinks, or didn't have ice, or in the middle of the refill would just show a message on the screen saying the machine was out of whatever drink you were serving yourself. As for the midnight snack at the Windjammer, they only serve cold hot dogs and greasy hamburgers that looked like they had been made 3 days ago. Only a small section of the Windjammer would be open at a time, so the lines were absurd. As for the main dining hall, I was not allowed to enter because I had arrived 30 minutes after the dinning time had begun. I had no idea the dinning hall was totally strict with the hours. When we did make it on time, the food was mediocre. How can you mess up a T-bone? It even tasted weird! The cabin was ok, it was an inside cabin with a huge screen that showed the outside of the ship like if we had a balcony. What a waste of resources! The darn thing didn't always work, and honestly, I could have done without the screen. As for the itinerary, I understand it was a charter cruise. But we were in port less than 5 hours. That meant that most of the shore excursions were cancelled without giving alternatives. Read Less
Sail Date October 2019
Norwegian Spirit - “Iceland and Mystical Fjords “ - Sept 2019. Accompanied by my wife and son. We booked this cruise mostly because of Iceland (never been), but was also pleased to hopefully re-visit Norway, Amsterdam, and ... Read More
Norwegian Spirit - “Iceland and Mystical Fjords “ - Sept 2019. Accompanied by my wife and son. We booked this cruise mostly because of Iceland (never been), but was also pleased to hopefully re-visit Norway, Amsterdam, and Ireland. With all the changes and cancellations we were certainly disappointed and frustrated, but honestly I can’t fault the crew nor the ship. The news articles were errant and misleading. There were a few times when the toilets didn’t flush instantly, but the problem was soon rectified. I do understand that a few cabins did have bigger plumbing issues - again, older ship. Food spoilage ? No bananas in the final days, and I heard someone complain about running out of lobster. (really)! The weather was the major factor , over which no one has control. The biggest problem seemed to be the lack of communication from the bridge staff , leading to confusion, and hence the dissatisfaction and protests of a small percentage of passengers. Personally, I was embarrassed to witness the behaviors of some of the disgruntled guests, as most passengers we spoke to were seasoned cruisers and understood that “weather happens “. The ship itself is a smaller, older vessel, but we knew that going in. Since this was supposed to be a port intensive cruise, it was the itinerary , not the accommodations , that was the major draw. I personally found the ship to be clean and well maintained in spite of it’s age, and the crew, for the most part, friendly and eager to please. Dining - I found the quality of the MDR and buffet to be acceptable, the specialty restaurants were all good.The buffet was adequate but often crowded, and while there is ample outside seating, this was disallowed by the weather . My son has specific food allergies, and the dining staff went well out of their way to accommodate his needs. Very impressed there ! Entertainment - The shows were good for the most part , with a variety of energetic and enthusiastic performers. However, the stage lighting could use some help, and each and every show was overdone with the “smoke machine “. (Why constantly obscure the performers )? Cabin - typical balcony room, comparable to most other ships. Public areas - again - typical, but many outside venues closed due to weather. Activities - Bingo, trivia, etc. not that much to do on the extra sea days , but when you complain to others that you were stuck on a cruise ship with nothing to do but eat, drink, and sleep, you elicit little compassion. Would I recommend NCL or sail with them again ? Probably not. Just seemed too disorganized and left a bad taste overall, the 25% discount on full price just won’t do. Our next cruise will be on Holland, Princess, or Celebrity. Read Less
Sail Date September 2019
This was our first cruise and chose the Britannia because of mainly good reviews and being mainly British.. It certainly lived up to our expectations food was fantastic we chose the dine around and it does take a bit of getting used to.. ... Read More
This was our first cruise and chose the Britannia because of mainly good reviews and being mainly British.. It certainly lived up to our expectations food was fantastic we chose the dine around and it does take a bit of getting used to.. in the second week we actually preferred to go to the horizon buffet especially for breakfast you could just take your time and relax.. It definitely took us a while to find our way around the ship without getting lost .. We didn't really try out too much of the late night entertainment but did go to the limelight club twice and saw Gareth gates and claire sweeney she was brilliant! Not sure about the food though.Pizzas & burgers on decks great & quality, loads of sunbedssunbeds.. Staff were really excellent and very polite couldn't do enough! Every port was well organized with disembarkment.. We had a great holiday. Read Less
Sail Date September 2019
We chose the cruise due to celebrating my mother's 80th Birthday, she had not cruised before so we wanted a short cruise just in case! We have been on many P&O cruises before but not Britannia. The one problem with the ship was ... Read More
We chose the cruise due to celebrating my mother's 80th Birthday, she had not cruised before so we wanted a short cruise just in case! We have been on many P&O cruises before but not Britannia. The one problem with the ship was the lifts!! They are a lot smaller than the other ships and therefore if a wheel chair is in the lift this does not leave much room. My mother needed to use the lift due to mobility and each time we needed to use it we had to wait a long time as they were always full and two lifts were out of service for most of the time. Also when disembarking the usual routine of an allotted time and venue was detailed in a letter, however most of the ship decided to ignore this, the result being a very long queue to get off the ship. I discussed this with one of the ship attendants and he stated that a lot of the people had not been on a cruise before and did not know the procedure!! He said he couldn't do anything about it.! I feel all it would have took was a person standing at the end of the queue checking paperwork to ensure they were queuing at the right time, if not they could have asked them to sit down and wait. If this is not done then all disembarkment is going to be a difficult experience. Due to these two things I will not be going on Britannia again even if the itinerary is of my liking. Avoid this ship if you are less mobile and need to use the lifts!! Read Less
Sail Date September 2019
We chose this ship because it was recommended by a friend. The ship is a good size ship and we expected Cunard to be of a high standard. Cabin - good size.good size balcony. excellent housekeeping. Buffet - good selection at ... Read More
We chose this ship because it was recommended by a friend. The ship is a good size ship and we expected Cunard to be of a high standard. Cabin - good size.good size balcony. excellent housekeeping. Buffet - good selection at breakfast, lunch and dinner. It was hit and miss as to whether the hot food was hot, tepid or cold. Bread - cheap supermarket bread which I would not consider buying at home. I had a sandwich one day, the bread was so dry it was like cardboard. On another occasion the bread was damp and one morning it was frozen in the middle. Britannia restaurant - veggie - mean portions, tepid food on tepid plates, Poor quality food. I had to insist on having hot food on hot plates. The talk of the ship was the noticeable cut backs from last year and the limited choice of food at dinner, the quality of food and the small portions. Pretentious titles of some of the dishes. The other main topic of conversation was the price of drinks. A pint of beer around 7 dollars. Some cocktails were around 12 dollars with a 15 percent surcharge on top!! Read Less
Sail Date September 2019
With the exception of 3 people, it was as if this was a training cruise. Most stood around, and several times we had to go searching for people to help. The tendering process was painful! We stood in the wind and rain for 1.5 hours ... Read More
With the exception of 3 people, it was as if this was a training cruise. Most stood around, and several times we had to go searching for people to help. The tendering process was painful! We stood in the wind and rain for 1.5 hours waiting to get back to the ship. Get this! The tenders broke down! Good thing the ship wasn't in trouble. The excursions were disappointing. We paid good money to see/touch things. We sat on a bus for hours, drove by a standing stone circle that predated Stone Henge. Why wasn't enough time allotted for us to stop? There was no indication of what we would see on our excursions except the end stops. The food was passable, but nowhere near as amazing as it has been on other cruises. Ever heard of spice? I get that you have to cook for the masses, but you could note which dishes have spice and which ones don't. But the topper was travel. We booked air through NCL Travel and were scheduled to fly on British Air. When I found out that the BA employees were planning a work action (WA), I called NCL Travel. After sitting on hold for 45 minutes, I was told I needed to call BA. So I did and was told that our travel dates would not be impacted by the WA. Getting to Heathrow went off without a hitch. Getting on the ship was smooth and painless. BUT GETTING BACK! At 6:15 in the morning, we stood in line to leave the ship - oh by the way, told were we in the wrong line. NO SIGNAGE telling us that. We get off the ship, claim our luggage, and head for the buses. We sat for half an hour waiting for the rest of the people to get on the bus, and one couple had flights that were approaching a point where they might miss their flight. They had to track down someone to get us moving. We get to the airport and are told by BA that our reservations were not valid. Come to find out, after half an hour on the phone, that NCL Travel had moved our reservations to a United flight leaving roughly at the same time. So WHY didn't NCL tell us. We were on board the ship for 12 days and a note could easily have been left for us, a phone message - SOMETHING! While we are Gold status, in the future, we will seriously reconsider our choice of vacation travel with NCL and do more comparison with other cruise lines going forward. If you are interested in suggestions of how to improve the above concerns, contact us. I look forward to helping you provide far better services than we experienced on this trip. Read Less
Sail Date September 2019
We spent a day in London with a guide and visited Stonehenge on the way to the ship. We were delayed and embarkation was easy as most were already aboard. Our tour guide arranged all of our excursions and disembarkation. The ship is ok ... Read More
We spent a day in London with a guide and visited Stonehenge on the way to the ship. We were delayed and embarkation was easy as most were already aboard. Our tour guide arranged all of our excursions and disembarkation. The ship is ok but needs updates. We were told that it was going to dry dock the first of the year for refurbishing and updating. Do not purchase a balcony toward the aft of the ship or on the 11th floor. We had the last aft balcony on the 11th floor and the room was tiny. I was traveling with a friend and the twin beds were about 2" apart. That was not acceptable and we had the steward move the sofa sideways so we could be at least 10" apart. We could barely move around the room. There was very adequate closets and drawers for all of our vacation necessities. The noise from the Galaxy Room, where all entertainment and dancing occurred, was right above the room and kept me up until the place closed or the music stopped. We have a specialty dining package and used all of them at Cagney's Steak house. The steaks were excellent. The sides were ordinary but the desserts were excellent. Service at all eating venues and drinking venues was very good. Out last port of call was cancelled because of bad weather and high seas and it was a tender port. I probably would not go on this trip again because I want to see new places. I Read Less
Sail Date September 2019
Just home after a cruise to the Portugal and the Canary islands departed from Southampton. Firstly, RCC never miss a trick to make money !! Always book a drinks package and a dining package - we did both and it was excellent value for ... Read More
Just home after a cruise to the Portugal and the Canary islands departed from Southampton. Firstly, RCC never miss a trick to make money !! Always book a drinks package and a dining package - we did both and it was excellent value for money. Sea days = Hell days just too many people . The sundeck was just awful peop!e packed in like sardines roasting in the sun. No room between lounger and literally no room to move and angle to face the sun. Food - good quality and tasty in the main dinning room. The Italian was excellent the steak much, much better than Chops !! Chops - the maitre D would make a great team in a funeral parlour , no smiles and no finesse a rather lack lustre dinner . Wind jammer my least favourite restaurant on board like a canteen and an unpleasant experience defiantly not relaxing or fine dinining. Best bit.... The washy hand man always singing and always smiling. Our cabin - Deck Ten 1402 very clean, large balcony although we never got any sun on it. Bathroom very compact but useable . Towels were tiny and a bit thread beard. Staff - all without exception very nice, helpful and genuinely like to look after you. Would we go again with RCC - NO !!!! This cruise is not "select " or luxurious and the price reflects the calibre of their guest - We will stick to Regent Seven Seas in future. I have in all honesty never seen so many mobility scooters , tattoos and chavs in all my life. Read Less
Sail Date September 2019
My wife and I are frequent cruisers, this was our 16th and 2nd on Princess. I am a NCL fan primarily due to entertainment focused more toward my likes and great attractions on their newer ship. The dates for the British Isles itinerary ... Read More
My wife and I are frequent cruisers, this was our 16th and 2nd on Princess. I am a NCL fan primarily due to entertainment focused more toward my likes and great attractions on their newer ship. The dates for the British Isles itinerary worked well in my schedule so we chose to sail on the Crown Princess in a S4 suite. The most important attraction for this cruise are the ports. While my wife is a Downton Abbey and Game of Thrones fan, I was less enthusiastic about the area. However, I became a big fan of the geography, architecture, and culture during our brief visits at the various ports. My personal favorites were the Paddywagon tour of Belfast with our wonderful guide Paul, and the Princess tour to the gorgeous Mont St. Michel. As far as the cruise goes, I tried to lower expectations based on my previous Island Princess cruise thru the Panama Canal. I started at about 3 stars but it slowly rose as the cruise went on. Our cabin was a bit dated, but clean and well maintained. We stayed in an identical cabin on the island so there was no unexpected surprises. Our cabin steward was very friendly and learned our schedule quickly so his fine work did not interfere - although the very intensive port schedule kept us off the ship for most of 10 out of 12 days. We had club class dining which was excellent. Our cruise ship was near full capacity, but we never waited to be seated. Food quality ranged from OK to unbelievable - I never had lobster thermador but found the Princess dish to be the best entree I had on the seas. Their version of baked Alaska was the best dessert I had on the seas. The club class dining staff really went out of the way to give you the best of fixed dining with the flexibility of anytime dining. I also liked being able to order steakhouse entrees from the dining room albeit at a fee. Princess went out of their way to have a very wide range of entertainment from folk to country to pop to classical. The Encore show with their headliner opera singer was amazing, but shows like their disco production show was very disappointing using only recorded music. I do give their performers high marks for their versatility, but I would prefer a more NCL focused entertainment - headliner shows like Rock of Ages and Jersey Boys, rock and pop bands, etc. The amenities on the Crown Princess were so so (No Flowriders, no go-karts, no water slides, etc). The gym was well equipped and I kind of liked the small running track (16 laps to the mile) as I was the only one on it and it was shielded much of the time from the wind. I liked using the Medallions (I bought a Fitbit watch carrier from Amazon to hold it). The checkin at home took longer, but embarkation was the fastest I have ever seen. Internet service was mixed - both my wife and I paid for unlimited service before we stepped on the ship. It was a hassle changing devices, I think I would pay for multiple devices next time. The internet was often slow, but most of the time was able to do some fair streaming. In the end, the main attraction for this cruise was the itinerary which ultimately resulted in my 4 star rating (5 for the great destinations, 3 for the actual cruise experience). Read Less
Sail Date September 2019
In all the years we have travelled this was the worst trip we’ve ever been on. We took the cruise with friends who recommended Princess . From our first contact with the cruise line I knew we had made a mistake. I tried getting ... Read More
In all the years we have travelled this was the worst trip we’ve ever been on. We took the cruise with friends who recommended Princess . From our first contact with the cruise line I knew we had made a mistake. I tried getting information on various aspects of the cruise and had some snotty woman in California slammed the phone down on me. We booked business class tickets through Princess direct from Toronto to London on British Airways. When they went on strike, after 10 days of phoning Princess daily, they rebooked us through Iceland on a cheaper flight and pocketed the difference. There were 3500 people on a ship that should have held no more than 2500. If you found a table at breakfast you were lucky. The food was mediocre at best. The beef stroganoff I had the last night was inedible. The speciality restaurants were better. The Crown Grill was okay but Sabatini’s restaurant was fine dining. We expected entertainment similar to Royal Caribbean. Other than a few dance bands there was nothing. They nickleled and dimed us to death. They charged $16 per person to shuttle you in ports. Because the proximity of the ports to the major centres you spent an inordinate amount of time in transit leaving little time to see the cities. Every venue on the ship had something special at a “nominal charge”. The best thing I did was buy the drink package as we got drinkable coffee at the speciality areas and bottled water and sofa throughout the cruise which was available at $2 each. If you do decide to do a Princess cruise at least one passenger should take the package. For us it was worth it’s weight in gold. Was there anything good-YES -the staff in the restaurants and bars were outstanding. They were wonderful and treated everyone as family- we absolutely adored them. The guest relations people couldn’t run a bath! No point in asking them for any assistance. The stock reply was “ I’ll need to ask my Manager”. So ask her or him!! “The Manager is not available right now”.. Needless to say this was a learning experience. The best day of the entire trip was the day we disembarked! We then spent 5 days at wonderful hotel in London! This was our one and only trip with Princess Cruise lines Read Less
Sail Date September 2019
Embarkation was great, we were on the ship 5 minutes after entering the terminal. The refurbished part of the ship is great, it’s a shame they didn’t update the staterooms. Ours was quite shabby with stained and faded sofas, old net ... Read More
Embarkation was great, we were on the ship 5 minutes after entering the terminal. The refurbished part of the ship is great, it’s a shame they didn’t update the staterooms. Ours was quite shabby with stained and faded sofas, old net curtains which didn’t meet in the middle and filthy curtain liners. Come on RCI. Our cabin was kept clean though, so no problems there, it just felt grubby because it was tatty. The food in Windjammers and the MDR was very good, plenty of choice. We had the lovely Amit and Heman (Table 755) looking after us, who were so lovely, friendly and helpful. We had My Time dining and had the same table and time every night. The shows in the theatre were very good, but the last couple of nights they changed the time to 7pm or 9pm, which was no good with our dinner time, so missed 2 shows. Grease was ok, but they had a few hiccups. Both the ice shows were great. I don’t think the groups/bands were as good this year, but that’s just my personal opinion. Bar service was generally good, but they could do with more staff in Boleros, as most days there was only one serving and if they had to go and get more bottles it was left unmanned. Quite a bit of queuing most of the time. Katerina, the waitress was brilliant there, friendly and smiling. All the ports of call were great, as was getting on and off the ship each time. We had the usual kids running around and playing in the lifts, but that’s down to the parents who obviously didn’t care. I was a bit worried after reading previous reviews about getting a seat anywhere, but we always managed to find a seat in Windjammers and a sun lounger every day. The bars were quite busy and if we couldn’t get a seat in one we always found one in another (except the Schooner bar, which was always rammed). I do wish everyone would wash their hands in the restaurants, as every day we saw people just walking straight in and we have to go and use the tongs they have used. Instead of the lovely singing waiters singing to wash your hands as you go in, they should be making people do it who walk straight by. Great cruise, lovely ports of call, glorious weather and no real complaints, only the tatty stateroom. Cannot wait until the next cruise. Read Less
Sail Date September 2019
I'll get my moan out of the way first ! We booked the cruise last January, specifically for the overnight stop in the centre of Amsterdam, to allow us to easily come and go from the ship, and venture back into the city for the ... Read More
I'll get my moan out of the way first ! We booked the cruise last January, specifically for the overnight stop in the centre of Amsterdam, to allow us to easily come and go from the ship, and venture back into the city for the "night life". A month after our booking, we were told that for "operational reasons" we would now be stopping at Ijmuiden overnight Instead, and being coached in an hour each way. A few months later we were told the schedule had changed, and we would not sail the first day but rather go straight to Ijmuiden, so we didn't arrive at 8am but rather at 10.30am, so we didn't get into Amsterdam until 12 noon. This cocked up our plans and we were given the option to cancel but lose our deposit, and not given the option to pay the tax ourselves. A bit of investigation identified that the operational reason was that Amsterdam have introduced an €8 per person tax, and they aren't willing to be dictated to, but despite repeated e mails and calls they aren't willing to admit this. There is no way that the fuel used sailing there faster, the coaches through the night, and the 385 nautical miles sailed before our next port ( 100 miles away) make this a good decision for anyone. Now that I have got that off my chest, the rest of the break was excellent ! We went on Ventura a couple of years ago, and it has had a refit since, so all the public areas are well maintained. We have been on a couple of TUI cruises since we last went on P&O a year ago, so have something to compare them to. Without any doubt the decor and the food quality / choice on P&O is better, with more in the way of activities. However, the standard of service is far below that of TUI, and has dropped since we last sailed P&O (since the dropped the tipping?). It's not that it's poor service, it's more that it is just functional, and there is no attempt to interact with passengers, which does have a big impact on the atmosphere onboard. The show team at night of drama school kids were of as high a standard as we have seen at sea, and all their shows were excellent. I can't say the same for the other entertainment that came an left the ship, who unfortunately appeared more than once, especially the comedienne. Our stop at Bruges was very good, but unfortunately our stop at Guernsey was cancelled due to high winds preventing the launch of the tenders. I can't vouch for its accuracy, but other passengers said that it was the fifth time this year that they have aborted the port, which makes you ask why they bother if this is the case. Embarkation at Southampton was speedy, as was our disembarkation which went very smoothly an hour ahead of schedule. Read Less
Sail Date August 2019
Our August/September Golden Anniversary Cruise was on P & O’s Ventura, a ship on which we have travelled before, in fact it was on our first cruise just 2 years ago. We chose the itinerary primarily because the date of our ... Read More
Our August/September Golden Anniversary Cruise was on P & O’s Ventura, a ship on which we have travelled before, in fact it was on our first cruise just 2 years ago. We chose the itinerary primarily because the date of our anniversary was mid-cruise and the week-long itinerary included the island where we had our honeymoon back in September 1969, Guernsey, where we could relive all the fond memories of our time there. We had very high hopes since we love Ventura and I had pre-booked a meal in the Epicurean , the ship’s specialist fine-dining restaurant, on the night of our anniversary. That meal was spectacular and the staff were amazing. Apart from being delicious, the food was so imaginative – how about fried custard on your dessert? It was a really lovely surprise, believe me. So, Ventura scores very highly in terms of food and service including the excellent support my wife has for her special dietary needs, and our super cabin steward, Morris. Unfortunately, it was not the cruise we had hoped for in respect of the shore experiences. The first disappointment was to be told, in advance, that we would not be berthing in Amsterdam but at the distant port of Ijmuiden and that a bus shuttle service would be provided. At the time I received the notification I guess I wasn’t too concerned because I hadn’t visited Amsterdam before and didn’t know what impact those arrangements would have on our time there. We were given the usual ‘operational reasons’ excuse. Because details were not divulged, everyone, and I mean everyone, I spoke with believed it was down to the tax imposed on cruise ship passengers. I wonder how much money was spent on the shuttle services and how passenger experiences were thereby enhanced. Come on P & O! Amsterdam is a fascinating city for loads of reasons. It is just the sort of destination that really benefits cruise visitors when they are able to pop on and off of their ship at will. Sadly, a bus shuttle that took between 40 minutes and over an hour in each direction killed that opportunity. Equally, long delays waiting, in blazing sunshine (well at least we had that!), for return shuttles that got stuck in heavy traffic was not the most pleasant experience other than for sun worshippers! This problem must have been known of in advance and precautions taken to alleviate the misery. This was particularly an issue on our first day when we had booked an evening canal excursion that meant we had to ‘shuttle’ back to the ship in order to pick up the excursion bus to travel back in again, thus cutting our time in Amsterdam on our own severely. The actual excursion was great and you can imagine that we really dug into the cheese and wine provided, especially the wine. However, the real disappointment came when we arrived at Guernsey. I queued early to get a reasonable tender time and was given two spaces on the first tender departure. We were thrilled to have such a long time ashore to relive all those wonderful memories. The thrill was quickly stifled when the captain announced that the winds were too severe to operate the tenders although he would ‘hang around’ for half an hour because the forecast was that the winds would reduce. No such luck because, after 30 minutes had elapsed, we were told that it was too dangerous to operate the tenders. We were both so upset, my wife in particular. I am well aware that safety of passengers is paramount and I cannot take issue with P & O over the decision. What I find hard to take is that, having spoken to so many passengers both on and off the ship at the time and since returning home who have suffered the same experience, I don’t understand why either the destination is not removed from itineraries if it is so dangerous or that the largest possible ‘health warning’ of the likelihood of ‘failure’ is prominently published in all the appropriate literature, including glossy brochures. A Golden Wedding comes only once and is so special. Our celebration left a real curate’s egg of memories from the joy of Epicurean to the real sadness of missing out on re-visiting our honeymoon island. Read Less
Sail Date August 2019
I had Balcony Cabin (BB). One of the smallest cabin in the cruise line industry. The bathroom need complete make over and small. They brag about their new mattress. When they where new they where good but now my mattress was lumpy and had ... Read More
I had Balcony Cabin (BB). One of the smallest cabin in the cruise line industry. The bathroom need complete make over and small. They brag about their new mattress. When they where new they where good but now my mattress was lumpy and had valleys. Dinning where to begin. Dinner menu has another menu insert with added charges for food. The food was 2nd grade quality. Prime Rib was shredded compact meat. Shrimp Cocktail had 5 shrimp about 2 inches long. I thought this was a joke. The wine glasses are the smallest in the industry. Along with barely half pour at $10 plus 18% . The bottle of wine they use is about $8 in a wine store. My partner purchased a bottle for dinner to be saved for the next day only to have the waiter constantly pouring more wine. They want you to order another bottle quickly. I purchased a bottle of Evian water and rarely the waiter refilled my glass. The ships public rooms where well appointed except the main show room seating was horrible by today standards. Read Less
Sail Date August 2019
We where traveling with 3 other couples and had never been to Scotland or Ireland so this cruise made sense. Nice area to visit and to get out of the heat of southern FL. The highlights include, easy boarding and departing, staff being ... Read More
We where traveling with 3 other couples and had never been to Scotland or Ireland so this cruise made sense. Nice area to visit and to get out of the heat of southern FL. The highlights include, easy boarding and departing, staff being helpful most of the time. Clean room and a decent itinerary. Our Travel Agent went the extra mile in making our arrangements and helping with problems some of which we created. Island of Guernsey was a nice stop with great weather. Dublin was also great as was Scotland. If your into Scotch a must stop is the Scotch Malt Whisky Society where we tasted and learned about the “water of life” along with learning to play the bagpipes, great fun. We use a lot of Viator Tours and saved considerable money as compared to booking with the cruise line.. The Guinness Storehouse was packed with people but we all like a pint or two, while the Jameson Distillery tour was a great educational tour. Food on the cruise was marginally ok. In the main dining rooms most food was over cooked and dry and not seasoned. The buffet was not much better but the soup was good. On the other hand the Grillroom food was excellent but for a 29.00 up charge it should be Most if not all of the entertainment on board would have not made it through the 1st round of America's Got Talent they would have been XXXX out. Princess likes to nickel and dime you to death for everything. They got so cheap as not put our lemonade or Ice Tea at the beverage station. They use a paperless system which creates a cash less system on the ship, but makes it hard to check you bill at the end of cruise. We have done a fair amount of cruising and would choose anther cruise line for our next cruise this coming March Read Less
Sail Date August 2019
This was Princess' British Isle cruise out of Southampton with port stops in Ireland and Scotland. First the ship. The ship is somewhat dated and in need of upgrades. Like most cruise lines there are a limited number of outlets for ... Read More
This was Princess' British Isle cruise out of Southampton with port stops in Ireland and Scotland. First the ship. The ship is somewhat dated and in need of upgrades. Like most cruise lines there are a limited number of outlets for the multiple electronic devices that many of us have. The common areas and dining rooms were well maintained and comfortable. Several of lounges on the upper decks were great get-away places for the days at sea. Entertainment both in the theater and lounges were good. We had a balcony cabin that in size is similar to most cruise lines. There is not a sofa in the cabin which made room service dining awkward.....someone sat in the straight back desk chair and someone had to sit on the bed. The only "table" was about 14 inches across of the serving tray took up all the space. Since there was not a sofa, the only place in the cabin to sit and read was the straight back chair or the bed. The desk and night table had plenty of drawer space for clothes but there was not a small drawer that you could use for wallet, change, watch, etc. Consequently everything got placed on the desk top with the multiple electronic devices. Internet was adequate but as others have mentioned you had to log in each time you changed devices. The Medallion provide by Princess made embarkation very easy and the proximity sensor made entry into the cabin painless. However there were several features that were never explained. For example you can use the Medallion to find your "ship-mate" but no one explained it to me until 3-4 days into the cruise. I attempted to add a friend as a ship-mate and it never worked. For a couple of days my medallion indicated I was onboard the Regal Princess versus the Crown Princess. No one at customer service desk could explain why that occurred. By the time I found someone at the Internet Cafe it was indicating the Crown Princess. My recommendation is to offer a class on use of the Medallion early in the cruise. The Medallion is more of an asset for Princess than for you. Food in the main dining rooms was average. There were four of us and I don't think any of us had a meal that we considered exceptional. The two specialty restaurants were about the same. The steak in the Crown Room seemed like a choice cut of meat versus a prime cut. Food in the Horizon Court buffet was equal or better in quality than the dining rooms. Service from the staff was less than satisfactory. Our cabin attendant did the basic room service but not much more. All the little touches like the towels made into animals were missing. Previous cruises the cabin attendant was always around asking if we needed anything. Service in the lounges were about the same. I had one waiter challenge me on my cocktail order. If my companions had not supported my argument I am not sure the waiter would have exchanged my cocktail. In general the wait staff was not attentive or perhaps there was a translation problem. A friend asked for a lemon twist and received an orange slice on several occasions. We had two dinning room attendants that did make dining pleasurable. We had the "any time dining" and generally reserved the table(s) served by the two attendants. Excursions were excellent except for GR-203 Kevingrove Gallery and Glasgow City Drive. The Gallery was free and the cathedral was closed for for $89 per person we got a bus ride. In fairness to Princess this was explained in the excursion narrative. However we were late departing the ship so we had less time to tour the Gallery and see the City. Additionally the guide for this tour was well below average compared to the other tour guides. The process used by Princess to organize group prior to the tour needs some work. On several occasions we were late departing ship which of course resulted in a shorter tour length. It was never more than 15-30 minutes but that was time we could have used in several locations. My most recent cruise prior to this was on Disney and Princess is no match to Disney in terms of service. Read Less
Sail Date August 2019
Everything was great from getting on to the ship at embarkation day it was fast, it took at least 10 minutes to go through everything. As soon as we got on the ship, our rooms was ready to go so we went to lunch food was super yummy. Then ... Read More
Everything was great from getting on to the ship at embarkation day it was fast, it took at least 10 minutes to go through everything. As soon as we got on the ship, our rooms was ready to go so we went to lunch food was super yummy. Then the fun began as soon as we started to sail away. We saw beautiful places all over the British Isles it was so much history and culture learning about people from the past. We loved the dining room team was super friendly they knew us so well, from every detail. We really enjoyed the Canadian beaches tour when we got to Normandy, France it was very emotional but also gave a lot of pride and great for a group of Canadians. The Crown Princess is big ship as well easy to navigate around, I love watching Movies under the stars its super relaxing and peaceful with some chills. Read Less
Sail Date August 2019
Choose this cruise as I wanted to to the British Isles specifically for Ireland and Scotland. First time on Princess cruised various lines prior, Norwegian RCI, celebrity, carnival. The ship is in good shape - enjoyed the various ... Read More
Choose this cruise as I wanted to to the British Isles specifically for Ireland and Scotland. First time on Princess cruised various lines prior, Norwegian RCI, celebrity, carnival. The ship is in good shape - enjoyed the various lounges around the ship. Main dinning room was average - the steak house was Good as you'd expect for an up charge restaurant. The buffet was above average in terms of selection and variety each day had theme. I was surprised that there was a large number of table staff in the buffet and that there was free beverage service - water, tea, coffee etc all brought to your table. Haven't experienced that on other lines. No line ups for omelettes they brought those to your table as well. Service was good all round the only item I noticed is that staff were selective as to whom they asked to use the hand sanitizer, I'd rather everyone be asked to do so in the buffet. The Ports were all good. we did the bus trip to Paris that was more than 5 hours on a bus for roughly 5 hours in Paris glad we did it but in hindsight would rather leave Paris to a longer land trip (pre / post) Cruise. Read Less
Sail Date August 2019

Find a Cruise

Easily compare prices from multiple sites with one click