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Holland America Line Seattle Cruise Reviews

Holland America Line
Ship
Destination
Seattle

Traveler rating

Excellent

382

Very Good

190

Average

102

Poor

42

Terrible

30

Cruise type

42 Holland America Line Seattle Cruise Reviews


fishkane avatar

fishkane

1 Review Written

4 Helpful Votes

Holland America Ripped Us OFF! - Alaska Cruise -

|

This was my wife's and my brother/sister in law " Cruise of a Lifetime ". Started off fine. Staterooms clean and the cabin staff very nice. Now for the fun parts: - LIDO so full, one could barely walk ...
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Sail Date August 2019


Missyjane avatar

Missyjane

1 Review Written

4 Helpful Votes

Not so good Alaska Trip

This is our 4th HAL cruise. We've been in Alaska few years ago and we loved the scenery. We booked the balcony so we could enjoy the beautiful view, but it was a BIG mistake because we never enjoyed it because of a ...
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Sail Date August 2019


Rippo avatar

Rippo

1 Review Written

1 Helpful Vote

I lost 4 pounds! Food allergies? Get ready to be frustrated...

As someone with Celiac Disease (gluten), I can't begin to tell you my frustration levels for first 3 days. Confusion, lack of training, poor communication and largely indifferent. The exact scenario someone who ...
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Sail Date May 2019


JERNEWM avatar

JERNEWM

1 Review Written

3 Helpful Votes

Maybe my last cruise on Holland America

Probably I took my last cruise on Holland America last month. The cruise was a 7 day cruise on the Oosteram round trip from Seattle to Alaska. Here is an explanation of why I feel as I do: Pros: • The ...
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Sail Date May 2019


NedRyerson57 avatar

NedRyerson57

1 Review Written

9 Helpful Votes

They're Slipping a Bit

I did this exact same trip last September and boy, the things slipped a bit. Still enjoyed myself but Holland America Line really needs to look at making some changes. Generally, I really enjoyed my Neptune ...
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Sail Date June 2019


glendonwright1963 avatar

glendonwright1963

1 Review Written

1 Helpful Vote

Holland American Alaskan Cruise

Holland American Alaskan cruise. Very disappointed. Have taken other cruises on Carnival, Norwegian etc.. but this was the first cruise we've ever taken that had no activities. No entertain to speak of. We spent ...
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Sail Date May 2019


Santeeruss avatar

Santeeruss

1 Review Written

5 Helpful Votes

Disappointed

Sailed HAL for 10 of 12 cruises. Last cruise 34 years ago. First vacation in 8 years and first vacation with wife in 28 years (never had honeymoon and always had kids)?? Basically, the shore system didn’t match ...
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Sail Date June 2019


Spookybread avatar

Spookybread

1 Review Written

5 Helpful Votes

Lack of entertainment and variety of food

My wife and I have been on two other cruise lines so a friend of ours invited us on a vacation to Alaska on the line HAL Oosterdam. The staff was very friendly but when we needed some guidance we couldn't ...
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Sail Date May 2019


FollowingCs avatar

FollowingCs

1 Review Written

5 Helpful Votes

Holland America did not live up to reputation

I have taken been cruising since 1975 and have been on many different lines, but this was my first time on Holland America and was really looking forward to taking a "step up". The itinerary was wonderful and we ...
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1 photo

Sail Date July 2018


Linda Wilkinson avatar

Linda Wilkinson

1 Review Written

11 Helpful Votes

Likely will not choose to cruise again...

This was my first cruise ever and I've wanted to go to Alaska for 17 years. I chose this cruise because it went to destinations other cruise lines did not cover. I had friends that told me I would love cruising. ...
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Sail Date June 2018


IdRatherBCruisin avatar

IdRatherBCruisin

3 Reviews Written

13 Helpful Votes

Loved Alaska...Holland America not so much

I chose this particular cruise since it went to Sitka and not many other lines go there. My family and I have been on 13 other cruises on various lines. Our ages are from 60 to 27. This was our first cruise on ...
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Sail Date May 2018


Jen1jerm avatar

Jen1jerm

1 Review Written

6 Helpful Votes

Not the best

We were with Our mom and dad on this cruise. Our rooms were nice but not The best. The staff was great. The service if we needed anything was great. The food was OK, just OK. They set times for breakfast, lunch ...
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Sail Date May 2018


POPDISPLAY avatar

POPDISPLAY

2 Reviews Written

5 Helpful Votes

If you enjoy eating on a cruise, choose another cruise line

The casino offered the worst blackjack payout of any casino I've encountered. They pay 7:6 (16%) instead of the usual 3:2 (50%) for a blackjack. The food is mostly disastrous. The worst of it can be had in the ...
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Sail Date September 2017


lyoung avatar

lyoung

1 Review Written

21 Helpful Votes

Overall a dud

We have been on Holland America ships three times before with no issues. First time for the Eurodam. Overall, the ship was clean, well maintained, and had great service staff. We went to Alaska which was amazing. We ...
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Sail Date September 2017


michellehurtadolaw avatar

michellehurtadolaw

1 Review Written

11 Helpful Votes

Food is poor & ship is outdated

My husband and I stayed in a balcony room. We went on this Alaskan cruise for our 1 year anniversary but unfortunately it wasn't what we were expecting. The food was quite poor everywhere we went. The only place ...
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Sail Date September 2017


ram62 avatar

ram62

1 Review Written

11 Helpful Votes

Not what i remember

we wanted to go to Alaska and had favorable experience with HAL in the past. How things have changed. Being in Alaska, I expected that the crab legs in the dining room would be better than "pre-cooked, frozen and ...
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Sail Date July 2017


dndgeez avatar

dndgeez

1 Review Written

6 Helpful Votes

Customer Service Destroyed the Complete Package

The Good: AMAZING FOOD Pinnacle Grill The Band Art Gallery Personnel Had the Norovirus hit on the Ship and their Containment Procedures and protective processes was Great. THE BAD: > No ...
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Sail Date July 2017


SerenaJett avatar

SerenaJett

1 Review Written

5 Helpful Votes

VERY Disappointed

Cruise highly recommended - small ship size, service, & food. Room: Neptune Suites. The cruise through Alaska was beautiful. Things started going downhill when we, sadly, lost cruisers to a plane crash in ...
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Sail Date June 2015


Southerner16 avatar

Southerner16

1 Review Written

4 Helpful Votes

Holland Westerdam Alaska

Staff- friendly, accommodating and smiling. Neptune Suite- worth the money for the space-bed is comfortable- needs updating, countertops/tub/shower cracked. Ship is dated and smells- lack of staff cleaning ...
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Sail Date September 2016


E.P.Dowd avatar

E.P.Dowd

1 Review Written

8 Helpful Votes

Not the way to see Alaska

Very disappointing onboard. Would definitely not recommend HAL. Everything was below average in terms of quality of service, food and especially lack of concern or caring by anyone in the "front office." If you ...
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Sail Date September 2016


barb186 avatar

barb186

1 Review Written

31 Helpful Votes

The Good, The Bad and The Ugly

Let me start with this trip was a 71st birthday celebration for my husband. A cruise to Alaska has been on our bucket list for some time now. So here’s the good, bad and ugly about our Holland America trip to ...
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Sail Date September 2016


abounceabove avatar

abounceabove

1 Review Written

24 Helpful Votes

Do not go on this ship!!! But do go to Alaska!

Do not go on this ship!!! But do go to Alaska! This was a very poor experience, almost from day one. Before I start just let me say that I have been on about 10 cruses now with 5 different lines. The ship is ...
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Sail Date July 2016


Cruiser Andi avatar

Cruiser Andi

1 Review Written

6 Helpful Votes

Westerdam to Alaska

We love cruising to Alaska and chose this cruise because it's easy for us to get to Seattle. We have cruised with HAL 3 times prior. We were unfortunate enough that our balcony stateroom was just above someone who ...
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Sail Date July 2016


love2fish40 avatar

love2fish40

1 Review Written

16 Helpful Votes

SERVICE WAS LACKING!!!

I went with Holland America because I had never cruised with them and had been told they were the best. Well if this cruise is any indication of the customer service that Holland offers, it will certainly be my last ...
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Sail Date May 2016


jos12 avatar

jos12

3 Reviews Written

14 Helpful Votes

If you like an experience like this, HAL is your cruise line.

April 2014 we were in French Polynesia and had a wonderful time. This time we choose a Volandam cruise Seattle - Sydney - Bali because we thought the itinerary looked great as well. It was partly great indeed, but ...
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Sail Date October 2015


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