Princess Emerald Princess Family Cruises Reviews

Princess Cruise Line had always been my first choice for cruising because the food, entertainment, daily offered activities, and just the personal touches were exceptional but no longer. We wouldn’t be so disappointed had we’d been told Princess was not up to par, but we weren’t and so we are highly dissatisfied. The concept of the mobile app is great, but the application is terrible. Most ...

Bought a transfer from the Miami airport to the ship, but wound up having to pay for a taxi drive to get to the ship. Then they wouldn't reimburse me with cash but onboard credit. One of the port of calls was cancelled. Got injured while getting off the tender in Panama. Was not offered the chance to cancel the excursion and get my money back. Lastly came in at least one hour late for ...

I have never cruised on Princess before, but had always heard they were a "cut above" most others, so I wanted to try them. This was a 10-night cruise that went to Cartagena, SA, and I had never been there before, so I was very excited. The itinerary started out going to the Cayman Islands, Cartagena, Panama Canal, Cristobal, Costa Rica, and Jamaica. A few months before the start date, the ...

We have always wanted to see the Panama Canal & the city of Cartagena was also of interest, so the itinerary seemed ideal. However, it was a terrible experience. Rude staff in Guest Services (an oxymoron if ever I heard one) where we were given misinformation and an attitude. An “upgraded” cabin with a leaking sink that flooded the bathroom. Only took 1 1/2 days to get this fixed. At least the ...

We are in our late 40's and we are a very active couple. Sitting around and watching movies is not our forte'. The entertainment on this cruise was horrible. When you have 8 days of "Sea Days" and the most exciting thing for that day is going to a lecture about arthritis, something is wrong with that cruise line! I would not recommend Princess for our age group. We were so ready to get off ...

We chose Princess because we had never taken this line before and we wanted to take the family to Alaska this summer and had to check the line out. Embarkation was a couple of hours late with no explanation. Our cabin was as expected. We could have used an extra chair, but we made do. Our luggage did not make it to our cabin until after late dinner. So we had dinner in our clothes that had ...

I went on the cruise with 5 friends. Things were not up to Princess Standards. The room movie movies were all very old flicks, Nothing recent. There was no Zumba class. No instructor. They could have found a Zumba video. The entertainment except for 3 times, was horrible. At Panama getting off the ship was delayed for well over two hours. The food in the dining room was up to Princess ...

Was offered a deal at 1/4 of original price! Ship was fully booked. Worst Food/Service/Entertainment of any Princess cruise I have ever sailed. Ships staff were poorly trained. Ship badly needs a complete overhaul. Buffet was a mystery, only about half the dishes had signs, about 10% had the wrong signs. Some tables did not even have salt and pepper shakers. Ice machine in one side was down ...

Expected a lot more for Xmas cruise; few decorations and little music/shows. Only decent production show was broken; entertainment not good except 2guest entertainers. Public bathrooms constantly dirty and toilets broken; water on floors; dangerous. Elevators not working well; I was stuck in one twice, doors close on you and some floor buttons won’t work/light up. One night all 4 engines blew and ...

First off if you are handicapped this ship is impossible to get down the corridors with a scooter or wheelchair once the housekeeping puts their carts out in morning which lasts all day .My wife needs a scooter to get around which we had to leave by the elevators until late at night after housekeeping was done ,which meant she had to walk from elevator area to room . I have never been on a ship ...