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183 Princess Emerald Princess Senior Cruise Reviews

We choose this cruise for the transit through the Pannama Canal. The commentary though out the cruise and in the canal was fantastic. Loved the Captains updates. We where very pleased with our inside cabin and twin beds. Our cabin ... Read More
We choose this cruise for the transit through the Pannama Canal. The commentary though out the cruise and in the canal was fantastic. Loved the Captains updates. We where very pleased with our inside cabin and twin beds. Our cabin steward was fantastic. The food on the other hand was mediocre at best. Beef was the the downfall each night it was served. I have never had a more boring prime rib. Could only finnish about 1/3rd of my NY strip. I love beef. Pancakes where ok. Mashed potatoes ok. Not enough veggies. Port were not bad but nothing I would want to go back to. Cartagena had the best food and architecture, I wish I could have enjoyed it, but the hawking street people where overwhelming. They would come at you two three four deep. You could not look at a building with out them thinking you were looking at them. Then they came at you. It was scary at times. Either get rid of these hawkers or Princess change port to Aruba, or Curacao. Read Less
Sail Date January 2020
I went on the cruise with 5 friends. Things were not up to Princess Standards. The room movie movies were all very old flicks, Nothing recent. There was no Zumba class. No instructor. They could have found a Zumba video. The ... Read More
I went on the cruise with 5 friends. Things were not up to Princess Standards. The room movie movies were all very old flicks, Nothing recent. There was no Zumba class. No instructor. They could have found a Zumba video. The entertainment except for 3 times, was horrible. At Panama getting off the ship was delayed for well over two hours. The food in the dining room was up to Princess standards, and the service was excellent. The food in the buffet was boring to say the least. And not many choices. The Steak house was fine and also the service. The river rafting in Costa Rica was a plus. The seafood extravaganza was /shrimp and Small oysters. Discraceful. The tour in Cartegena was okay. and the tour in Hualitco was fine going on a catamaran and a private beach. The captains welcome lacked decent horsderves. The cycles in the gym were not very good. And finally, in the spa,my friend went for a mud bath, and there was an extra charges of a $79. gratuity put on the room bill. Getting off the ship in California went smoothy, as getting aboard. Read Less
Sail Date December 2019
We chose Princess because we had never taken this line before and we wanted to take the family to Alaska this summer and had to check the line out. Embarkation was a couple of hours late with no explanation. Our cabin was as expected. ... Read More
We chose Princess because we had never taken this line before and we wanted to take the family to Alaska this summer and had to check the line out. Embarkation was a couple of hours late with no explanation. Our cabin was as expected. We could have used an extra chair, but we made do. Our luggage did not make it to our cabin until after late dinner. So we had dinner in our clothes that had been traveled in all day. We wanted to traverse the Panama Canal during the holidays, but Princess didn't seem to want to celebrate the holidays. There was a smattering of Christmas trees and one Menorah and that was it for decorations. The crew sang carols once. Other lines have made us feel like we were in a winter wonderland. The dining room food was 90% great and if it wasn't they would try to make it great. Always eat in the dining room. The hot dogs in the Salty Dog are also good for a snack. Never eat in the buffet...… You have been warned. Now for the worst part of the cruise. Our excursion in Panama City uses tenders (life boats.) Two of the tenders were not working. A third tender broke down with people on it. How could this be???? What if there was an emergency? Didn't they check these before we left? So our 8 hour day turned out to be a 4 hour day and we could not get to any of the excursions planned because everything was so far away. Thank you Princess for ruining my time in Panama. Late that night, our ship LOST POWER. Yes, we were floating at sea with no power, no lights, no nothing. No emergency power. And, no one came on the intercom to reassure the passengers for 15 minutes. Another 15 minutes before power came back on. Lots of "technical issues" on this ship. Sound system, etc. Now for the positive. The employees: the dining staff, the cabin stewards, the bartenders, all had the best customer service of any ship. That is the one thing that Princess does the best. They know how to train their personnel in customer service. Read Less
Sail Date December 2019
We chose the Emerald Princess to see the Panama Canal. Ports that we visited were all excellent enjoying Cartagena, Columbia thee most, other than the Panama Canal. All the other ports -Puerto Rica, San Juan del Sur in Nicaragua, Huatulco ... Read More
We chose the Emerald Princess to see the Panama Canal. Ports that we visited were all excellent enjoying Cartagena, Columbia thee most, other than the Panama Canal. All the other ports -Puerto Rica, San Juan del Sur in Nicaragua, Huatulco Obando Puerto Vallarta were also very enjoyable. The food on the Emerald Princess was great along with the staff. Live theatre performances could have been better, recommend they install large HD TV sets on the sides for better viewing of the shows. We found the staff to be welcoming and great ambassadors for Princess. We enjoyed the new dining venues of Steamers and Blanks BBQ they are reasonably priced. We also dined in the Salty Dog pub and had a great hamburger. The only disappointment was the disembarkation was slow and we were an hour behind in getting off the ship. We will look at Princess again but there are lots of options to look at. Read Less
Sail Date December 2019
My wife and I had planned to take this cruise for years but she passed away in 2015 and only recently was I able to find my cruise mate and best friend. We had planned this for about six months, maybe with too high of hopes. From the ... Read More
My wife and I had planned to take this cruise for years but she passed away in 2015 and only recently was I able to find my cruise mate and best friend. We had planned this for about six months, maybe with too high of hopes. From the time we arrived at he ship it began; an extremely long wait with no place to sit down and virtually impossible to get to a rest room, a major issue with people 68 and 73 years old with disabilities and we had 'expedited boarding'; what a bad joke. once on the ship we experienced very poor service, extremely over-amplified music (and I use this term in its broadest sense), it was almost impossible to communicate with the representatives at the pursers desk due to the noise and then having to listen to 'hip-hop and rap' all over the ship and in the theater; a truly wonderful experience for all the senior citizens aboard. The club class dining was great service but the quality and selection of food on the menus has crashed since Carnival bought Princess. The ports and docking facilities were abysmal and I hope to never see them again except the Panama Canal which was a great experience. While exiting an 'automatic door' on deck 15, I was slammed on the outside of my left knee and when I reported the incident the security and medical departments could care less. We later heard from other passengers of at least three similar incidents at the same door. When I finally decided I should report the incident when I realized it could happen to others I was required to fill out a 'financial responsibility form' in medical, which I tore up and left there, spending the rest of the cruise in serious pain. The bed was uncomfortable and split into two parts at night. We notified the cabin steward and the pursers desk without any resolution. We also found what appeared to have come from someones nose stuck to the inside of the top sheet one night and the same the next night on the bed spread; totally disgusting. Leaving the ship was a nightmare, again long lines poor direction causing us to miss picking up our luggage before entering customs and having to contact an officer to go back and retrieve our bags; this has never happened in the thirteen cruises I've been on. We were extremely disappointed and even though I have 'platinum status' with Princess I doubt I'll go back again. Besides experiencing the new locks on the Panama Canal it was a waste of over $10,000.00 that we'll never get back. Read Less
Sail Date December 2019
Our 20th cruise with Princess, 20 days on the Crown in January/Feburary 2019, was one of the three best we’ve taken with this line, thanks to the creative activity and entertainment options on board. (You can read my review here on CC). ... Read More
Our 20th cruise with Princess, 20 days on the Crown in January/Feburary 2019, was one of the three best we’ve taken with this line, thanks to the creative activity and entertainment options on board. (You can read my review here on CC). Our 21st Princess cruise, through the Panama Canal December 3-18, was, on board at least, pretty much the worst. We felt like second-class citizens because of the way we were coerced and manipulated by the cruise line and its employees. The problem: we chose late-sitting dinner at 7:30 p.m., which meant if we wanted to see the main Theatre show, we had to do so at 6:45, which meant getting ready for the evening earlier, which meant eliminating the advantage of eating later. To add insult to injury, the post-theatre amusements we so enjoyed on our winter Crown Princess cruise – when they showed up at all – were scheduled before nine p.m., meaning we could stop eating and go, or just not see these shows at all. The solution: “eat in the buffet or go to Anytime Dining;” in other words, change my evening arrangements to suit Princess and, I’m thinking, save the company money. Well, no thanks. I can find other cruise lines where this nonsense is absent. But wait, could I find out before final payment date what the show times will be? In a word, no: all decided a few weeks before sailing, on board, not by head office. Good old Princess couldn’t have designed a better way to alienate later diners if it worked on it for months. Anyone who dined at 6:15 or later was similarly afflicted. But back to the cruise. Only one of the six ports – San Juan del Sur – was new to us, but we took Princess tours at all but Puerto Vallarta. Detailed information about these excursions was sorely lacking; neither, on a ship filled with seniors, was there nearly enough information, on board or on line, about the walking challenges of the various tours. The tours themselves were as expected: some pretty good, some very good. By the end of the cruise, hordes of passengers were sneezing and coughing, in part the result of going from buses cooled below 70F to the outdoors with temps and humidity near 90. Back on board, the food was hit or miss. The World Fresh Marketplace (aka Horizon Court) has been reorganized, for better or worse being debatable. The pizza, Salty Dog burgers and ice cream bar continue their good quality and service. In our dining room (Botticelli), appetizers and desserts were excellent, but main courses ranged from pretty good to pretty bad, as in too dry, overcooked, or too bland. Service in the eating places, bars and lounges was excellent; our room steward, as usual, was a gem. Entertainment was like the food: hit and miss, but generally mediocre. The seven-piece Princess Orchestra was outstanding, as was singalong crooner Kory Simon. But the production shows featured some poor casting in tired productions. The “fly-in” entertainers were, on average, not of the quality one would expect. (Or maybe I’m wrong on that: Princess offered cabin fares below $1,000 for this cruise; you do tend to get what you pay for. The Cruise Director (whose name escapes me) was at least an accomplished actress, deftly playing the role of clueless airhead. Her staff did most of the work while she mostly told very bad jokes. Daily activities showed almost none of the creativity or interest we found on our previous Princess cruise; trivia and bingo headed the daily list. An enrichment speaker did well presenting facts anyone could find online. So, overall, a disappointment, particularly for veteran cruisers like us. If we can’t be sure we won’t be treated like second-class citizens on this line, we’ll give up the free laundry and cruise with other companies. Read Less
Sail Date December 2019
Excellent in every way! Boarding was fast and efficient; luggage delivered quickly; room steward ("D" as he wanted to be called) was nearby to greet us and explain what he was going to provide and asked if we had any special ... Read More
Excellent in every way! Boarding was fast and efficient; luggage delivered quickly; room steward ("D" as he wanted to be called) was nearby to greet us and explain what he was going to provide and asked if we had any special request. Fantastic service. Cruise was a combination of celebrations my wife and I usually celebrate (birthdays, anniversary) as we do not do anything special during the year. Cruising is our time for the celebrations we share with other passengers. One of our stops was in Casablanca, Morocco. I was stationed there with the Navy in 1971 thru 1973 at a location north of Casablanca called Sidi Yahia near Kenitra. Wanted to show off the country to my wife. Was a good experience for her. The activities were plentiful and there was plenty to do. The sea days my wife was able to do some quilting project and I was sitting nearby reading or working on a project. All of the crew and officers were friendly and very helpful. The only glitch was disembarking and clearing customs in Florida. We were held in the lounge for an extra 45 minutes or so. No fault of the Princess Cruise line. Will do another one with them again within a year. We try to do at least on cruise a year. Read Less
Sail Date November 2019
Chose this cruise because of great port diversity: Rome, Kotor, Dubrovnik, Athens, Santorini, South France, Barcelona, Morocco and more. And Because we always have enjoyed Princess and specifically the Emerald. Room was great, see ... Read More
Chose this cruise because of great port diversity: Rome, Kotor, Dubrovnik, Athens, Santorini, South France, Barcelona, Morocco and more. And Because we always have enjoyed Princess and specifically the Emerald. Room was great, see below. cabin steward outstanding. Ship has been updated nicely. Service in main DR was outstanding. Unfortunately the food was terrible! which was a big disappointment for my three travel companions and me. I have been on 48 Princess Cruises, and the reason we have gone so many times over the last 30 years was because we always loved the cuisine. Princess always had a good amount of Italian influence in the menus and food prep, now it appears to be influenced by English and Australian chefs. Menus were unappealing. Beef in the DR was very tough. Marinara sauce for Pasta and Pizza was terrible, so that knocked out choices we normally would have liked. Sent several meals back which is not something I have done in the past. Many dinner choice felt like they were a lunch choice. I feel like Princess is trying to attract new clients with their new menus and themes, but may loose their solid base, if the food continues in this direction. Waiters were outstanding, but the food they could not do anything about. Ports and shore excursions were great. Two production shows were great, two were boring. Comedians and Vocalists average other then Steve Kellwodd who was great. Love Lado strings duo in atrium every day. Enrichment lecturer was very good. Have a few more Princess cruises booked, hope to see an improvement. Read Less
Sail Date October 2019
Grand Mediterranean cruise and TA from Barcelona to Florida. Almost too many ports for us seniors. Fantastic ports except Morocco. Princess shore excursion was awful. Tour guide went on a political rant and brought us back 2 hours ... Read More
Grand Mediterranean cruise and TA from Barcelona to Florida. Almost too many ports for us seniors. Fantastic ports except Morocco. Princess shore excursion was awful. Tour guide went on a political rant and brought us back 2 hours early. Princess gave us 25% non refundable onboard credit. Remodeling of buffet was very good. Hand washing stations, more selections, better layout. Never congested. Back areas had specialty breakfast and lunches. Evenings back areas were a low cost specialty restaurant. Or overflow seating. New tables and chairs. Rooms and public areas had new carpets. Wall mounted tv. Shelf where tv used to be had an outlet so we used it as a charging station and storage. Room still had small table and we were able to get barrel chair. Chair Appeared to be brand new. New pain and varnish on patios. Good overall maintenance on ship. Food in dining room was unchanged. Menu repeated after 2 weeks. On Mediterranean leg, 2 restaurants were anytime dining, but on TA cruise one dining room was anytime and second became anytime at 7:30. Great waiters. Fairly fast service. Morning staff in buffet was often minimal in back areas. Often took 10 minutes to get coffee and juice or table cleaned. Pizza area much improved with larger selection Planks meat restaurant was $12, tons of food, good desserts. Crown Grill was very good. Only went there because we had so much OBC. Princess has cut entertainment staff. On cruise a year ago there was a cruise director, assistant, 4 junior, and activities director. This time cruise director, 3 junior, no evidence of activities director. Seemed like lots less activities. Teen center was opened afternoons on TA due to no kids on cruise. Very popular. Would live to see it continued. Production shows were all repeats even though it was 18 months since last cruise. Good variety of entertainment. Kory was very popular in crooners. Elite access for tenders was very fast. Don’t know about regular travelers. Took private tours mainly, so can’t evaluate tours except Morocco, very poor, azores very good. Had electrical problem in room and repaired quickly. Elite laundry took 3 days due to large number of elite. Done very well with no damage. Recommend both itineraries even though almost too many ports, especially on Europe part and when the 2 are combined. We had 6 days of ports in a row. Booked as 2 cruises to get more OBC Read Less
Sail Date October 2019
We did a 40 day 3 back to back cruises from Rome To Los Angeles. The regular Rome to Barcelona, Reposition Barcelona to Ft Lauderdale, then Panama Canal Ft. Lauderdale to Los Angeles. We did a Princess excursion at each stop. Overall ... Read More
We did a 40 day 3 back to back cruises from Rome To Los Angeles. The regular Rome to Barcelona, Reposition Barcelona to Ft Lauderdale, then Panama Canal Ft. Lauderdale to Los Angeles. We did a Princess excursion at each stop. Overall weather was perfect, we did have rain in Greece, and a stop in France was cancelled due to winds and rain, but overall given the time of year we were very lucky! The ship did list one morning in high winds off of Europe. We originally chose Any Time Dining, but liked our waiter Roberto and assistant Maria so much this was changed to Fixed for the last 2 cruises. They were very good to us each night, many nights we were the only diners they had (apparently not busy at 5PM seating, noticed lines at 7). Had coupons for the Curtis Stone Restaurant, service was good, food was so so, and apparently they serve the same food each night. Went to Crown Grill 2 nights, and enjoyed our meals there. We had a balcony room, but they moved us at Ft. Lauderdale, we tried to see if room could remain changed, but apparently someone else booked it before us. Both rooms were quiet, one on 15th fl, front of ship, the other 10th fl (Aloha) rear of ship. Both were very quiet. Cabin attendents on both were good, the first was much better than the second, but I think it is a personality thing, as everything got done. Food was good, but seemed to get much better on the Panama Canal Cruise for some reason. Embarkation in Rome was good, embarkation in Ft Lauderdale was terrible. In Ft. Lauderdale all passengers had to disembark for authorities to check the ship. Princess started checking in passengers, and went to lounge, but ship was not cleared to board yet, causing the passengers to be literally crammed in the lounge after check in for at least an hour before boarding. We did all the Princess excursions, and liked all of them except the city tour in Mexico. Read Less
Sail Date October 2019
We always wanted to cruise the Med so this was our retirement treat. Prior to the cruise we had a great CC rollcall and so we met the night before sailing and forged some good friendships for on board. Embarkation at Barcelona was a ... Read More
We always wanted to cruise the Med so this was our retirement treat. Prior to the cruise we had a great CC rollcall and so we met the night before sailing and forged some good friendships for on board. Embarkation at Barcelona was a breeze. Our room was ready even though it was early. Ate lunch at the dining room - very relaxed start to our cruise. The crew were all amazing - room steward , bar staff and deck attendants. Our cabin was comfortable and clean - great position on Aliso Deck in an inside cabin. Highly recommended. The shows and entertainment were very good - though a couple of nights there was not a lot on. The meals in dining room (we had anytime dining) were always good and we never had to wait for a table- we ate around 6:15. We had two water shuttle stops and they were handled very well and we were off quickly. We took no tours with the ship- we preorganised local operators and shared tours on our roll call. There is nothing we would change about our trip - thanks Emerald Princess for a dream holiday. Read Less
Sail Date September 2019
Our children gave us the surprise for our 45th wedding anniversary to celebrate in the Emerald Princess Cruise. Name itself speaks that the Cruise will treat like a princess. People are extremely helpful service is excellent and lots ... Read More
Our children gave us the surprise for our 45th wedding anniversary to celebrate in the Emerald Princess Cruise. Name itself speaks that the Cruise will treat like a princess. People are extremely helpful service is excellent and lots of fun. We felt that it is a heaven on earth. Photo gallery studio people and the passengers information were extremely helpful. The room service and cabin crew members deliver the service right away. The formal dinner chef arranged food to our liking. I strongly recommend to everyone and specifically are those who wants to have life time memories of their special events like renewal of vows, weddings, etc. The Emeralds Princess Cruise treats you very special that you remember rest of your life. One must go on this Cruise once in their life time at least. People are very friendly. I met wonderful people who were totally not known before but talking to them they were kind to attend my 45th wedding anniversary renewal of vows. I will highly recommend to everyone to sail in Emerald Princess Cruise. We got our interview to build the Legacy for our children. Thank you for taking time and reading. Read Less
Sail Date September 2019
Bucket list cruise for both me and my spouse and wanted to see if we would like to go back to the Greek islands for a further visit. And we will. Very surprised on how it was easy to embark in Civitavecchia and loved our stay for 2 days ... Read More
Bucket list cruise for both me and my spouse and wanted to see if we would like to go back to the Greek islands for a further visit. And we will. Very surprised on how it was easy to embark in Civitavecchia and loved our stay for 2 days before. Highly recommend it! First time booking a back to back cruise and i would not mind doing that again. I found the food was a little repetitive for my personal preference and not hot enough either in the dining room (anytime dining) and the buffet (world market). Breakfast was a little repetitive and Princess no longer offers toaster/grill to make your own toast, bagels so your toast, bagels, english are cold. Same for their eggs sunny side but under a heat lamps, so stiff and not good. They did offer build your own omelettes which was very good. We went to Kotor Montenegro twice and would do that again. We missed Mykonos because of high winds but that could not be helped. The staff were nice and mostly very helpful. I will cruise again with Princess. Read Less
Sail Date September 2019
Choose this cruise to experience Greece and its food, drink and culture. The good is that Princess did an awesome job on embarkment (no wait) and disembarkment. Excursion organization and cleanliness, and great staff. It couldn’t have ... Read More
Choose this cruise to experience Greece and its food, drink and culture. The good is that Princess did an awesome job on embarkment (no wait) and disembarkment. Excursion organization and cleanliness, and great staff. It couldn’t have been any better. I rated 4 stars because I wouldn’t take this cruise again. It was boring. Entertainment was for older people ( we were a party of 8 in our late 50s and early 60s). Pool parties and piano bar weren’t what we had on other cruise lines. After dinner we struggled to find things to do. We were looking for dancing or comedy. There was one great band with a woman singer that we found 2 nights and that was the entertainment highlight. We had people in our party fall asleep and leave during auditorium shows. We did trivia a few times and that was fun. Food and drink were awesome. Service was exemplary. Shore excursions ... mostly good, organized, good guides and clean bus on all with no waits. Crete we did a beach excursion and when we got there there weren’t enough lounge chairs for our party to be together, stained cushions on loungers and you couldn’t swim cause of the rocks .. not what we expected. Now Corfus excursion was awesome town and cooking class. Highlight of the trip. We booked wanting to see white beaches and bluest water with the white buildings and saw none:(. Too windy to go to Mykonos (which we booked for) and princess did nothing for us that day ie, free drinks, more entertainment so that felt like a wasted day. One more thing, we were on a Greek cruise and the nightly dining had no Italian or Greek food or appetizers. Would highly recommend they change this to have 2 or 3 options for the area every night. Also the wine and beer of that region would be a plus. Would recommend this cruise for older people. Read Less
Sail Date September 2019
We chose this cruise because of itinerary and the flight included package. Loved the stops. The ship was great except for food. I am not a fish or seafood eater so I found limited choices for me in the dining room. I am a fussy eater so I ... Read More
We chose this cruise because of itinerary and the flight included package. Loved the stops. The ship was great except for food. I am not a fish or seafood eater so I found limited choices for me in the dining room. I am a fussy eater so I thought just me but after sitting with others in dining room, they too, were disappointed. There were very few kids on this cruise so pools were good but I would guess they could get crowded with little ones at other times. I didn’t see a kids pool. The shows were nothing to crow about. The casino was dead, no competitions etc. I did enjoy the entertainment team. They were great. The game shows were also good. I also find the buffet to be small and again heavy on fish.our room was quiet and clean so no complaints there.enbarksion and disembark both great. Read Less
Sail Date August 2019
12 ports of call, a lot to see and do ashore.Shore excursions are expensive. Staff are very helpful and courteous. D J played latin music in Spanish or Italian all day, most annoying as most of the guests are from Western countries. Rock ... Read More
12 ports of call, a lot to see and do ashore.Shore excursions are expensive. Staff are very helpful and courteous. D J played latin music in Spanish or Italian all day, most annoying as most of the guests are from Western countries. Rock and Roll, country,ballads. more appropiate to the guests. Food was good. entertainment was largely good. Show dancers excellent. Large ship but easy to move around. Cost was reasonable for that cruise.Security staff are a bit over the top, I was sick of being physically searched every time I came back on the boat, felt like a criminal in the Watchhouse. Was disembarked at 7.15am even though our pick up was not till 9.30am.had to wait on the footpath for over 2 hours. I told them what our pick up time was, they only wanted us off the ship.Overall a good company to cruise with, I will travel with them again in spite of some issues. Read Less
Sail Date August 2019
We chose this cruise for the ports that it was stopping at. We also liked the amenities and class of the cruise. We enjoyed the club class dining. Our servers Jelana, Ryan, Iris and Bazvan were the BEST! We always asked to sit at their ... Read More
We chose this cruise for the ports that it was stopping at. We also liked the amenities and class of the cruise. We enjoyed the club class dining. Our servers Jelana, Ryan, Iris and Bazvan were the BEST! We always asked to sit at their station and enjoyed their company immensely. The saw to our every gastro need and gave excellent tips on what to order. They really added to our vacation enjoyment! We took 2 of the cruise excursions which were both extremely well run. The guides were very knowledgable. We tried to sign up for some tours in Marseille but they were canceled. I liked Paulos who gave tips on the ports during the sea days. We loved the Sanctuary. It was a quiet and relaxing way to spend the afternoon. The servers were all very friendly and accommodating, waiting on for every need. We really liked the evening shows in the Princess theater, especially the dance themes like the 70's disco. The activities during the day seemed geared more for older people. Too much pushing of the anti-wrinkle, burn fat seminars at the spa. Also we would have liked more lounge chairs available in the shade around the pool. We liked that there was not too much loud music around the pool. Liked the band that played periodically at the pool in the evening. The shuttles to town should not have a cost attached. When you pay $8000 for a cruise, you expect that it will bring you to the actual place that is listed on the itinerary, not have to pay $15 pounds to get you there. My neighbor was so excited to see our pictures, she wants to go on the same cruise next spring. She indecisive on this or a Italy bus tour. Are there any incentives you can give to help her decide? Read Less
Sail Date August 2019
Great ship we ate any time dinning and we were lucky to have a great head waiter and waiter and his assistan. were the best. The food was extremly good and we really enjoyed our time on board The shows were really good and the ... Read More
Great ship we ate any time dinning and we were lucky to have a great head waiter and waiter and his assistan. were the best. The food was extremly good and we really enjoyed our time on board The shows were really good and the entertaiment in the lounges were excellent. We had fun in the CaSSINO . wE THOUGHT THAT WE MIGHT HAVE FOUND THE 6 DAYS AT SEA TOO MUCH BUT WE ACTUALLY ENJOYED IT. Once we reached our first stop we were ready to get off the ship. We took a tour and explored the Azores. The next day was a sera day and a day to rest. Then we reached Funchal and enjoyed exploring. The next stop was casablanca. we had been ther befor and did not like it so we stayed on thbe ship. It was a very relaxing day.Then we wer on to CADIZ and we took a tour to Seville. It was a very interrsting but tiring day. Then was Malaga. Really beautiful we took the Hop on Hop Off Bus and really enjoyed the day. Last stop Barcellona and what a sto. We spent three days there and really explored the city. We really loved the trip Read Less
Sail Date May 2019
We chose this cruise because of the time spent sailing and for a get a way. The embarkation and disembarkation went very, vey well.The food in the dining rooms was super. Very, very good, the help was so great. Just loved our server and ... Read More
We chose this cruise because of the time spent sailing and for a get a way. The embarkation and disembarkation went very, vey well.The food in the dining rooms was super. Very, very good, the help was so great. Just loved our server and helper. I didn't take advantage of the entertainment but my husband and sister-in-law hit all the shows, even the small lounges and loved them all. We have been with Princess a long time and have made many trips with them and yes we would go again. We are now elite passengers and we love the extras that go along with that. Once again loved our trip as we usually do with Princess and will be sailing with you again. I also enjoyed the shopping aboard and got some very good deals. Another favorite of mine was the casino and I did very well with that too. See you on our next voyage!!! Read Less
Sail Date March 2019
My big problem is the spa wants tht guest to buy a lot of produ7cts that I will never use. And I was charged for vitamins and tea that I did not get and do not need. The lady was great that did the relexology but I do not use any of the ... Read More
My big problem is the spa wants tht guest to buy a lot of produ7cts that I will never use. And I was charged for vitamins and tea that I did not get and do not need. The lady was great that did the relexology but I do not use any of the products. The Emerald was great but I would have perefered to cruise out of San Francisco noi San Pedro. The first few days at see was very bouncy but coming back the sea was very calm. I really liked the enteraiment in the princess theather and the explorers lounge. The internet was very slow and hard to use. I liked the balcony room to look at the sea and horizon every day. The food was very good in the Michaelangelo room. Horizon court is always good for breakfast and lunch. The staf at both places was ver4y helpful. Read Less
Sail Date February 2019
We choose this cruise to see the whales again and we really had a great experience with the whales. We also had never been to Honolulu, Hilo or Kauia. We enjoyed the tour of the Memorial and Mighty Mo. Not so crazy about Hilo - my ... Read More
We choose this cruise to see the whales again and we really had a great experience with the whales. We also had never been to Honolulu, Hilo or Kauia. We enjoyed the tour of the Memorial and Mighty Mo. Not so crazy about Hilo - my suggestion would be to book the tour that goes to the National Park. We waited too long to book and tour was full. The tour of Kauai was crazy. Our guide talked and sang the whole time. It was not relaxing. Our tour in Ensanada was the funniest. We got dusty and muddy but felt like kids again. We are in our 70s. We drove a four wheeler through the winery and enjoyed it so much. Saw animals and tasted the wine. Ride to and return from the winery was informative as well. Our cabin attendant, Jim was the best we have ever had and this was our seventh cruise with Princess. The staff was over the top friendly and helpful. Our favorite was Amel from Montenegro. Bartender at Adiago from 6p to 7p. Charles was great too. Our server at Club Dining was Olena from the Ukraine. To many to mention. Food at Share was great. Jose Luis and Daniel took great care of us. Crown Grlll - Gerry was our server from the Philippines. He loves music. George, the room manager at Crown Grill took great care of us. We hated the buffet as it was too crowded and we could never find a place to sit. We were in cabin R401 which was VERY NOISY starting at 4:30 in the morning. Plus when u sit on the balcony u here the music from above. Trip over the seas were roughj. Trip back we barely recognized being on the ship. Seas were very calm. Fitness center ok. We found the staff rude. U can not use the treadmills before 8AM or after 8PM. Supposedly rooms below the treadmills which is stupid. We enjoyed the spa. Enjoyed the lectures given by a Naturalist. Enjoyed the lectures give by a person who talks about comedians. Did not see any shows because no seats available for early shows. Princess should have matinees for their shows. Plus they should have hosts to find seats for people in the buffet. Getting on and off the ship was a breeze. Read Less
Sail Date February 2019
the Princess Cruise line offers a good value for the price. We like cruising in the fact we have taken over 10 cruises. The up side to the princess line that they offer cruise from the LA port which we can drive to no flying. Princess ... Read More
the Princess Cruise line offers a good value for the price. We like cruising in the fact we have taken over 10 cruises. The up side to the princess line that they offer cruise from the LA port which we can drive to no flying. Princess cabins are nice well laid out and the balcony is nice and big.. the staff was very friendly and accommodating. A big factor is that staff is not constantly hawking some service it is much more sedate and relaxing than other lines. They offer entertainment in small venues that is intimate. Embarkation and debarkcation went very smoothly. The down side is the Emerald Princess is in need of refurbishement . Paint, carpet and refinishing of wood surfaces. They also need to install multi selection soft drink machine with multiple choices of drinks. It would increase their profit by allowing the customer to refresh His own drink in a supplied cup. That would free up bartender to serve other passengers. Lastly The bed linens should include a selection of pillows . The pillow supplied are jusTOO soft. You sink into them and perspire a lot. Overall for the senior set this Cruise checks most of the boxes. I would recommend for most seniors. Read Less
Sail Date February 2019
This was my 8th cruise and my second on The Emerald Princess. The tone of the cruise was set by the staff at the Pier. The weather was a factor but the staff attitude was uncalled for. I’m 67 and my husband 70 and we felt too young to ... Read More
This was my 8th cruise and my second on The Emerald Princess. The tone of the cruise was set by the staff at the Pier. The weather was a factor but the staff attitude was uncalled for. I’m 67 and my husband 70 and we felt too young to be in this cruise. The ship is old decor and the cruisers fit the decor. The entertainment was terrible. The activities boring. If you have 5 sea data you need multiple activities for 2500+ passengers stuck in the middle of the ocean. Activities were knitting, glee club, lei making and the games were so overcrowded it was more of a chore than fun. The thermal spa package $249 was a total waste of money. The spa was coed and the visual was too much. Save your money. The food is average. The specialty restaurants was ok. Nothing to brag about. Casino offered a good escape but costly LOL!! Shore excursions were good except Mexico. Felt so hustled in Mexico. The ship staff overall was great. They don’t smile a lot but you got 2500+ cranky senior citizens aboard, I wouldn’t smile either. I understand you can’t choose your passengers but these were some of the rudest people I’ve ever encountered on a cruise. High recommend if you are 80+ Read Less
Sail Date February 2019
Ship A bit dated but overall in decent shape. Dining rooms were well kept up and the casino was spacious. Decks were clean and emergency boats were in top shape. Every cruise I find spots that need painted and this cruise was no ... Read More
Ship A bit dated but overall in decent shape. Dining rooms were well kept up and the casino was spacious. Decks were clean and emergency boats were in top shape. Every cruise I find spots that need painted and this cruise was no exception. However it’s on the decks exposed to the salt so it’s normal to see this. I expect only a new ship is totally rust free. Room Balcony room is smaller then any other ship I have been on (this is #11)- no love seat or table like other ships. On the balcony there were 2 chairs and a small round table. No where to prop your feet up except for the table. Bed was comfy and seems an inch or two larger then a queen. Bathroom was typical and closet was nice size. Nothing exciting. Bortocheli Dining I would rate the food as a “B” overall. Service was good and the ambiance was appropriate for non buffet dining. Nothing really struck me with a wow factor. Usually I find something special but not this trip. Buffet - often the Crew had a hard time keeping tables clean - people wandering taking utensils off of tables, sitting at dirty tables waiting for cleanup. Looks like short staffed. Other ships have you pick up your silverware as you exit the food line. Food was average at best with limited selections for most meals. That big desert section you find on other ships was not to be found. Coffee is bad - the blend they are using tastes like its made up of Robusta beans not Arabica. I think I had the same coffee in the Army. Bingo It’s hard enough to drag a man to bingo but when you add in an announcer who acts as dumb as a 14 year old it’s painful. Last cruise on princess the Captain came down and called the big game. Instead I had to watch a 20 something telling jr high school jokes. Staff Casino staff was very friendly. Wait staff in dining rooms was at the expected high level of service and friendliness. Room steward was attentive. Kirin who takes care of the cigar lounge is an outstanding example of excellent customer service. Read Less
Sail Date February 2019
This was a round trip cruise to Hawaii. Great itinerary. PROS We have done 44 cruises and this was the first time I could understand the captain, he was excellent in his reports and explanations. The whole crew was very friendly and ... Read More
This was a round trip cruise to Hawaii. Great itinerary. PROS We have done 44 cruises and this was the first time I could understand the captain, he was excellent in his reports and explanations. The whole crew was very friendly and helpful. A great attitude by all of them.Probably the best service we ever had. The public areas are well maintained, traditional, and comfortable. Entertainment par to other cruises. Food typical cruise quality and maybe slightly better than Celebrity. CONS Embarkation in San Pedro was a disaster due to weather. People lined up outside in the pouring rain. Our mini suite balcony was a rusted mess, it was very depressing and we did not use it! Cruise director a shrieking annoyance. Debarkation aimed at getting you out of the cabin, but no off the ship. We were told to meet in the theater at 7:45, sat there for 45 minutes. Read Less
Sail Date February 2019
Emerald Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.0

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