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Sail Date: December 2017
We chose this cruise having previously travelled with celebrity and expecting the Cunard name to be synonymous with quality. It seems that the name Cunard was acquired but most of the quality of service and cache associated with the ... Read More
We chose this cruise having previously travelled with celebrity and expecting the Cunard name to be synonymous with quality. It seems that the name Cunard was acquired but most of the quality of service and cache associated with the name was lost. The buffet food was excellent but in all honesty was the only area other than the general style of the ship, that came even close to surpassing that which was experienced on the celebrity cruise we took in the Autumn. It was extremely annoying to many guests to discover that passengers on the same decks and with identical cabins, booked within days of each other, had paid up to £3k less on a 14 day cruise. We all know that discounts are available and repeat custom is often rewarded, however discounts on the same product of almost fifty percent are an insult to full fare paying passengers. Overall extremely disappointing and we will certainly not be travelling with this company again.. Cabin TV choice was very limited with no pay peri view or movie channels. Formal dining ( second sitting) felt rushed and portions were small. Staff were often unhelpful and occasionally aloof. Cunard need up their game with services and the attitude of some staff because this was not up to our expectations.. Read Less
7 Helpful Votes
Sail Date: December 2017
I had heard about Cunard for a few years but figured it was out of reach for me. Finally, after 45 cruises, we did the 15 night Canary Islands cruise over Christmas and New Years. I cannot believe how amazing it was! We could tell ... Read More
I had heard about Cunard for a few years but figured it was out of reach for me. Finally, after 45 cruises, we did the 15 night Canary Islands cruise over Christmas and New Years. I cannot believe how amazing it was! We could tell immediately that this wasn't Princess or Royal Caribbean! We were blown away by the elegance of the ship and the feeling that this was a step back in time to how cruising is meant to be. We absolutely loved dressing for dinner each evening - what a wonderful change to see all the men in their suit coats each evening and women dressed so elegantly. And fornal nights were in a totally different league than any other cruise we've been on! The guests were just stunning. The food in the Britannia restaurant was delicious - hot, varied, just the right portion size. We also really liked Cunard's afternoon tea service - we never missed one! I know there have been some unflattering reviews about QE and Cunard and I was a bit nervous. How fantastic it was that we didn't experience any of these. We had the best cruise ever and it exceeded our expectations in every way. Embarkation and debarkation out of Southamption was a breeze. We were on the ship enjoyng lunch in the Golden Lion Pub by noon. We purchased a couple future cruise certificates so we are now excitedly looking for our next adventures. Read Less
4 Helpful Votes
Sail Date: December 2017
Whether it’s far into the most remote and hostile reaches of the Atacama desert, deep in the abyss of the Marianas trench or in the bowels of a seething volcano there will be no place on the planet where some inconsiderate ... Read More
Whether it’s far into the most remote and hostile reaches of the Atacama desert, deep in the abyss of the Marianas trench or in the bowels of a seething volcano there will be no place on the planet where some inconsiderate knuckle-dragging cave dweller has not foisted his screaming, bawling brat toddler on the sensibilities of peace-loving holiday makers. Thus it was both in the Britannia and the Lido buffet restaurants of Cunard’s magnificent Queen Victoria. In general, Cunard’s customer base would be well-off retirees with a smattering of younger inquisitive explorers who feel the need to be acquainted with the reputed delights of the cruise scene. Cunard promotes the excitement of travel in various grades of luxury with the added novelty of dropping in for a day or two at resort ports around the world so that tastes of exotica can be sampled with the reassurance of coming back to the mother ship at the end of the day. There are distinct attractions in this leisure market but some disappointments for the unaware. Cabin is a long bygone term and modern guests enjoy “Staterooms”. The degree of stateliness is directly proportionate to the price paid and this might vary from a few hundreds to tens of thousands of pounds for the same cruise which might be from 3 to 100 or more nights. Dining options and degrees of restaurant sumptuousness vary with the stateroom grade, though the menu will be impressive throughout. Standards of dress at the twilight of the day are expected to conform to smart semi formal or full evening dress depending on ship’ schedules. Food is of consistently high quality, free and abundant for better than 22 hours a day but alcohol is an extra at breath-taking, some say obscene, prices and in US dollars. Various supplements, additions and extras will rack up a hefty load on the unprepared wallet accompanied by a 15% surcharge on shown prices. Liberal use of Wi-Fi might set you back hundreds of dollars. Cash on board is considered somewhat vulgar and cruisers are issued with an identification card which is used for ingress/exit for the ship, stateroom doors and payment. At port visits, shuttle busses are arranged to ferry the troops to town centres or on numerous ship’s excursions arranged by a dedicated team but the cost of the any trip will considerably exceed the same expedition if arranged in port at the roadside or via local taxi. Entertainments aboard ship will satisfy practically every whim with dancing, theatre entertainments, recitals, concerts, lectures from celebrities, art exhibitions, film shows, card games and instruction in subjects as diverse as computer use and painting classes. Cunard identify very strongly with the romance of ocean travel from the golden era of the 20th century and this is reflected all over the ship with prominent images of famous liners of the past and photos of film stars, celebrities and luminaries sporting camelhair coats, wide flared trousers, pearls and silk scarves. Many of the traditions and customs from the past including deck quoits and the cigar room remain along with clumsy 1900 era slatted wooden deckchairs on the outer decks which are cripplingly uncomfortable. Titanic passengers must have been delighted to get off. Whilst lifeboat drill is no longer practised, passengers will get a stern telling off if they fail to attend the safety lecture which includes instructions and practice on the donning of lifejackets. Stateroom televisions show the ship’s progress in the manner of an airliner screen, a bow camera, updates from the entertainment director, lectures you may have missed, dress code for the evening and a selection of films and News broadcasts in various languages with repeats of popular UK TV shows. Sundecks are screened from the wind and surround at least 3 swimming pools with towels to hand for those intrepid enough to be thrown up and down the pool in rough weather. The ship’s furnishings and décor outdo the extravagance of the finest hotel and stateroom refinements and comfort are particularly impressive with the caveat that bathrooms might be bijou. As with all ocean travel Queen Victoria is not immune to vagaries of weather and rough seas can bring on the misery of seasickness. Modern developments in ship design include stabilisers under the waterline which reduce the amount of roll and larger ships such as Victoria suffer less from the pitching motion you might have experienced on cross channel ferries. Daily, the captain announces progress and expectations of weather conditions with times of arrival. If you consider yourself tolerant of motion sickness, happy with confinement in a big village for a few days and fancy brief samples of holiday destinations which would otherwise takes years to achieve, then the ocean wave may be the life for you. Read Less
7 Helpful Votes
Sail Date: December 2017
This was our first time on Queen Victoria although we have been on Queen Elizabeth many times so finding our way around the ship was easy as they are almost identical. There appeared to be congestion at the docks as we had to wait in a ... Read More
This was our first time on Queen Victoria although we have been on Queen Elizabeth many times so finding our way around the ship was easy as they are almost identical. There appeared to be congestion at the docks as we had to wait in a queue in the car park for about 20 minutes before being directed to the terminal for unloading the car. We had booked the car in with CPS who whisked the car away and we were on board within 30 mins. The cabin was as expected. We had booked the Princess Grill and our table was near to the entrance as requested. Service throughout the ship was very good, particularly so in the restaurant where nothing was a problem. I have a special diet and ordering off menu was never problem. For the first couple of days service was slow but then it settled down. My only complaint is that the food was never hot. Entertainment was varied - Walk like a Man were excellent, guest lectures were good, production shows not to our liking. Bearing in mind the average age group why the don’t include music by Cole Porter, Irvin Berlin, Richard Rogers etc is a mystery to me. There have been some cut backs - no olives with drinks in the Grills lounge and where petit fours used to be served on a little stand now you get about four on a plate. They’re chipping away at little things all of the time. Overall a very enjoyable cruise and look forward to another. Read Less
5 Helpful Votes
Sail Date: December 2017
Lured by an offer of free drinks for the Grills, we thought we would try this Christmas cruise. We have been with Cunard many times, but never over Christmas. The Christmas aspects were great: elegant decorations, carol services, good ... Read More
Lured by an offer of free drinks for the Grills, we thought we would try this Christmas cruise. We have been with Cunard many times, but never over Christmas. The Christmas aspects were great: elegant decorations, carol services, good food, and Santa's visit via the funnel for some very excited children and almost equally excited adults. We were lucky with the weather in the islands, which was bright, sunny, and fairly warm, though we then had to make a dash to a very wet La Coruña to avoid a bad storm. The manner in which Commodore Rynd kept us informed of what was going on was exemplary. Other than the Christmas aspects, we enjoyed all the things we have come to expect on a Cunard cruise. The food in the Grills was very nice, and the service excellent. There was a wide choice of dishes, and we were regularly asked if there was anything else we wanted. The highlight was the wonderfully deliciously unctuous roast goose on Christmas Eve. We were on a table for two, between two others, and were lucky that their occupants were delightful, lively, interesting, and fun. We used our World Club voucher for an Indian meal in Coriander, which was very enjoyable change. Tea, served in the Princess Grill Restaurant, was fine. It felt less cosy than it used to be in the Lounge, but now there is plenty of space for everyone. The cakes, scones, and sandwiches were very good. The Q4 cabin was sparkling and spacious, as one would expect, and serviced very efficiently by the Butler and his assistant. I found the bed was very comfortable, and was surprised that my request to shoreside that it be made up with blankets had actually got through to the ship. Apart from the first day and the last two, I was able to spend some time on the balcony. Embarkation was as efficient as usual, although a lot of people turned up together for parking, but we were soon processed. We did not do any excursions, but simply wandered round the ports, which worked fine, except in Lanzarote, where an excursion would have been worthwhile, as Arriceife was rather dull. Disembarkation was delayed by a potentially serious incident, when an unexpected gust of wind separated the airbridge from the ship. Again the Commodore kept us very well informed. Throughout the ship, the atmosphere was great, and the crew endlessly friendly and courteous. Sometimes I wonder how they manage it. The ship itself never seemed crowded, but has a pervasive elegance and calm. Overall, it was a very enjoyable experience, and certainly one I would recommend, if you want to try Christmas away. Read Less
14 Helpful Votes
Sail Date: December 2017
The 26-night Christmas/New Year cruise on Queen Mary 2 from Southampton to New York, the Caribbean and return to Southampton revealed the on-going cost cutting, rip-off prices and declining restaurant food provided by Cunard. It failed ... Read More
The 26-night Christmas/New Year cruise on Queen Mary 2 from Southampton to New York, the Caribbean and return to Southampton revealed the on-going cost cutting, rip-off prices and declining restaurant food provided by Cunard. It failed to provide shuttle buses when berthing some distance from a town; the ship’s toilet system failed on four occasions; and the entire water supply failed on another day. I can safely comment on the decline of Cunard after many cruises on the company’s ships. The first problem was the check-in at Ocean Terminal. Cunard says my World Club Diamond membership gives me priority boarding but it is a second-class priority. On arrival I was told to sit and wait to be called even though the ‘priority’ check-in was open and was checking-in the occasional passenger. These, I was told, were ‘Grills passengers’ who had priority over my priority - even if they were first-time Cunarders with no loyalty to the brand. In the cabin I was pleased to see a bottle of water available but not pleased to see its price label. The 1.5 litre bottle was $3.95 and, in very small print, a note that 15 per cent ‘service charge’ would be added. In Sterling that comes to about £3.40. At Waitrose a 2 litre bottle of comparable water costs 47p. An ice bucket in the cabin contained the usual bottle of Pol Acker blanc-de-blanc sparkling wine. But the accompanying compliments’ slip wrongly described it as Champagne. At subsequent receptions, a flute containing what was referred to as champagne would be offered but it was merely sparkling wine. Perhaps the Commité Champagne - who control use of the Champagne name - are unaware of this misuse of the protected name. An invitation to a ‘Complimentary wine tasting event’ ended with the words “A charge of $30.50 will apply”. My Oxford dictionary refers to complimentary as ‘given free of charge’. Wine in the bars and restaurants continues to be outrageously priced - a mark-up of double or treble shore prices. Not only is the 15% ‘service charge’ added, but the voucher a passenger signs has space for a gratuity. Why should this 15% be charged at all when Cunard makes a charge of $11.50 per person per cabin per day for gratuities ? The Cunard brochure - which dwells on standards of an era long-since gone and not present-day reality - says of the Britannia restaurant “the pace is unhurried, the service impeccable and the food superb”. But it is far from that accolade. For “unhurried” read long delays of up to an hour between ordering and receiving anything on a plate; poor service due to staff cuts; and food continuing to decline in both quality and quantity. It was often unappetising and bland. Food in the Kings Court self-service was often better but repetitive. Arrival at New York on December 22 was at the Brooklyn Cruise Terminal - a collection of depressing, converted old buildings surrounded by industrial premises and far from the Christmas lights of Times Square and Fifth Avenue. Whilst the ship’s Daily Programme listed numerous places to visit in Manhattan, no shuttle bus was provided to take passengers to Manhattan and no information was given on how to get there. Berthing at the Manhattan Cruise Terminal - as QM2 and Queen Victoria did in 2015 when I was on board - would have been far more convenient. However, with a return-to-ship time of 4.30pm there was little time to do much in Manhattan, especially after the excessive time it took to get through US immigration. All passengers had to leave the ship to go through immigration including those not wishing to set foot in the US. Queuing to get through took at least an hour. Those wanting to re-board the ship had then to wait in the embarkation hall for up to two hours before being allowed back on board. A big waste of passengers’ holiday time. At Brooklyn, hundreds of passengers, including children of all ages, boarded the ship. From then until they left the ship on January 3 the vacuum-type toilets ceased to function on four separate occasions. There were no such problems on the Atlantic crossings. From the early hours of January 5 until late morning, no running water was available in the cabins and hot water was not restored until the afternoon. Not what you expect on Cunard’s flagship ! The first Caribbean stop was at Charlotte Amalie, St Thomas, US Virgin Islands. The ship’s information sheet about the town said its Main Street was “one of the best shopping streets in the Caribbean” and was 2.5 miles from the ship’s berth. No shuttle bus was provided. At Antigua the ship was to anchor away from the land and passengers taken ashore by tender. The captain decided the sea-swell was too high for safe use of the tenders so the visit was abandoned. At Bridgetown, Barbados the berth was some distance from the terminal building and buses were provided by the Port Authority - not Cunard - to take passengers from the ship to the terminal. Unfortunately, they were mini buses of about 20 seats and difficult for old and infirm passengers to board. The final Caribbean stop was at Amber Cove, Dominica. This development, on the otherwise unspoilt coast, was created by Carnival Corporation, owners of Cunard and several other cruise lines. No shuttle buses were provided to visit the nearest town, Puerto Plata, about 10kms away. A taxi to the town cost $35 for two people but there were no taxis for two people - they had to travel in an SUV with at least two other people. A passenger who had been resident in Dominica told me the fare for that distance would be about $10 anywhere else on the island. As usual, there were a number of high-priced tours from the ship, so unless passengers paid for these or a high-priced taxi they were confined to Amber Cove and the high-priced shops owned by Carnival. Not a place I would wish to visit again. On return to New York all passengers had to leave the ship again at Brooklyn and go through immigration. Those not wanting to visit the city had to wait over an hour before being allowed to re-board. Sail-away was planned for 5pm but soon after that time the captain told everyone that the oil tanker due to fill the ship’s tanks had only just arrived - no reason was given - and would take until 9pm to top-up. He then went on to say that due to a storm at sea the ship would stay overnight at its berth. The ship left about 7am next day just as the heavy snow was starting to fall on the US east coast and we sailed straight into another storm. High winds and seas for the next two days slowed progress but, in that weather, QM2 was the ship to be on. Regarding Cunard’s failure to provide shuttle buses. A large proportion of the passengers on Cunard ships are elderly, disabled or inform and rely on the shuttle buses to get them into a nearby town centre. Cunard receives many hundreds of thousands of pounds on each cruise from them and should re-instate the buses or advise such passengers, before taking their money, that there will be no transport from ship to towns. The cost to Cunard would be far less than the revenue it would lose from loss of passengers. Read Less
6 Helpful Votes
Sail Date: December 2017
I decided to try QM2 again after sailing on a transatlantic in 2012. I had heard about the fabulous re-mastering and wanted to see if the ship had been changed. I'm afraid that I was not impressed. Obviously the accountants had the whip ... Read More
I decided to try QM2 again after sailing on a transatlantic in 2012. I had heard about the fabulous re-mastering and wanted to see if the ship had been changed. I'm afraid that I was not impressed. Obviously the accountants had the whip hand in deciding what to do with the ship. QM2 always had an ergonomic problem. It is the worst vessel at sea to get around; so many blind alleys, blocked off areas, exclusion zones and without doubt the worst use of space ever. What they have done is increased the spaces available to make money, though curiously they have turned a wonderful casino into little more than a slot parlour. I was amazed to see that Queens grill and Princess grill dining rooms are located n a non-descript part of the ship with wonderful views of the super-structure, providing they don't mind being stared at by lesser mortals promenading outside their dining room windows. A poor substitute for QV and QE where premium guests have the views of Olympian gods from their dining room, unobserved by lesser mortals. I was most unimpressed by the huge waste of space in and around the Queens Room and other areas of the ship. so much more could be done in these spaces with very little effort. As for the Kings Court, OMG it is like dining in a tunnel on the London Underground. It was cold outside so everyone uses it as a thoroughfare from one end of the ship to the other, a nightmare at busy times negotiating your way to a table through the throng. The service, rooms, food, entertainment were all wonderful as you would expect. I will avoids this ship like the plague, I hate the general layout and find it to be the biggest waste of space on the high seas. One last thing, don't book a cruise on this ship id you are a smoker. Cunard considers smokers as lesser mortals who must be punished for their nasty habit and will confine them to the most uncomfortable out of the way parts of the ship with plenty of wind and rain to cleanse them of their filthy habit. If you smoke you may want to find a another cruise line because the only thing Cunard will help you with is purchasing smokes, god forbid you want to light up. Maybe during the next re-fit they will find a corner of the bilge tanks for the smokers to use. Read Less
8 Helpful Votes
Sail Date: December 2017
Just returned from three back to back cruises aboard QM2.....two across the Atlantic and one from New York to the Caribbean. I fine it hard to fault any aspect of the total package that they offer, as its level of quality and service ... Read More
Just returned from three back to back cruises aboard QM2.....two across the Atlantic and one from New York to the Caribbean. I fine it hard to fault any aspect of the total package that they offer, as its level of quality and service almost harkens back to a bygone age. Throughout the 27 days the consistent level of service from the whole crew was exceptional; be it the cabin steward, the bar staff, the waiters or the sommeliers. In addition the quality of the food in all restaurants we visited was of the highest level. We were in the standard Britannia restaurant but ate out at the alternative dining Verandah, were invited for one meal in Queens Grill and also ate several times in the Kings Court buffet. All were of the highest level and it is worth mentioning the superb work achieved by the Maitre d's of each of these. In the Britannia, Atilla is totally on top of everything, as is Luis in the Verandah and Osman in the Queens Grill and the same is so with the sommeliers, under the masterful control of Domino De Four. In my view, The Verandah is at least one star Michelin Level both in terms of the food and the service and our one meal in the Queens Grill was also superb. Equally the new re mastered Carinthia Lounge is a superb venue and their snack breakfasts and lunches are wonderful innovations. Add to the above a host of thought provoking speakers including Jane Corben from Panorama, the superb historian Joshua Levine and one of President Bush's senior staff plus entertainment such as water colour painting, some outstanding wine tastings, fencing and the superb team from RADA and you have some really good things to do when crossing the 'Pond'. In the evenings the pick of the acts were Phillipa Healey and The MacDonald Brothers and in addition such recent films as Dunkirk and Churchill were being shown. Thankfully also Cunard do have proper standards of dress and behaviour plus they do not sell 'booze' packages and so there were no examples of drunken goings on, now so prevalent on such as P&O and Celebrity. Finally a word about the shore excursions.....we went on four and all of them were fantastic with great guides. Yes with Cunard you pay a realistic price for realistic quality and you need to like a level of formality. If either disturbs you then they are the wrong line for you but certainly as far as I am concerned they produced a level of service, quality and value for money that I regarded as exceptional. Read Less
3 Helpful Votes
Sail Date: December 2017
CUNARD CHRISTMAS MARKET CRUISE (V728) Booked in July with full excitement and anticipation for a 45th Anniversary & 11th Civil Ceremony. Previous cruises include; Princess, P&O, Norwegian, Fred Olsen, Costa, Cruise and ... Read More
CUNARD CHRISTMAS MARKET CRUISE (V728) Booked in July with full excitement and anticipation for a 45th Anniversary & 11th Civil Ceremony. Previous cruises include; Princess, P&O, Norwegian, Fred Olsen, Costa, Cruise and Maritime, MSC, Island Cruises, River Cruise Line. Journey review Received text on way to Southampton that Call to Zebrugge (Bruges, Gent) postponed from Wed to Fri. Due to weather conditions. Spent ages telephoning friends in Ghent and Leuven to cancel our pre-arranged meetup. On board discover visit to Amsterdam Thursday Cancelled. Rotterdam replacement well worth a visit. Ship spent Wed at Sea, travelled so slow that tankers overtook us. Zebrugge stayed aboard as know all this area very well. Cherbourg another port well worth visiting. Ship Review Not shown to cabin. A first ever. During the day, the entire ship was cold. Sitting in lounges was not comfortable. When in dock several guests complained about the open doors from gangway into reception area fully open all day, made the ship so cold. The Ship Cabin Cabin steward efficient and helpful. Overnight, wake to find the bed soaked due to perspiration. The cabin was so hot. Had to have bedding changed. The replacement was so heavy had to have it changed again. Dinner Given table for two – changed to six as originally requested. Excellent friendly informative sharing guests. Wine and serving waiters excellent. Spa Joined the Spa jet/pool/sauna/steam room/relax beds/ as would be on ship more than anticipated. $149 for two. Steam room and sauna in club area excellent. The hot relax beds had people read or sleep on them for hours. The music too loud in relax areas. The jet pool part emptied causing underwater jets going high in air and only tepid water for one day. Cold drinking water jar often empty. Soiled towel/robe bins always overflowing. Comments to reception staff had poor responses. Warm water (NOT HOT) served for tea. Booked talk for Acupuncture talk – turned out to be only attendee. Not given any advice – told UK visitors are not interested – only Americans. Entertainment Four male singer/dancers and four female singer/dancers were excellent. However, whole evenings consisting of their performances was not an expected standard of entertainment. The sixties group one evening was good. As was their performance in the main dancing area on the last night. After another presentation by the singers and dancers, recording artist ‘Bernie Flint’ was very disappointing. Many walked out on his show. His performance on the last night had the smallest audience I have ever witnessed on any cruise. Not the quality expected of a supposedly top quality ship. OVERALL Not of the standard expected of Cunard. Had considered this to be a cruise to save for. Staff were preparing everything for the following Christmas as sea cruise – excellent decorations being arranged across the ship. The excitement looked as though it was being saved for this cruise. Comments to Cunard received replies as Mr & Mrs. Read Less
6 Helpful Votes
Sail Date: December 2017
As to be expected the itinerary was changed due to the weather although we did make 3 ports as planned but Rotterdam instead of Amsterdam Zeebrugge on a different day and Cherbourg. I had decided to go into a Q5 and there is no ... Read More
As to be expected the itinerary was changed due to the weather although we did make 3 ports as planned but Rotterdam instead of Amsterdam Zeebrugge on a different day and Cherbourg. I had decided to go into a Q5 and there is no mistaking the cabin is a move up from the standard cabin. The fact the bathroom has his and her sinks a shower and a bath tells you all. 4189 is an aft corner balcony so in warmer climes you could fit 30 people on it if so inclined! You get a butler and complimentary drinks, but only for use within the cabin. Otherwise this is still a pay as you go ship. The Queens Grill was a bit of a disappointment. The menu and choice is amazing but recent changes means it's not what is once was. The A La Carte menu has shrunk and the number of items that need to be ordered by lunchtime has grown. However my big gripe is how they operate the Grill. As in Britania you have an allocated table, it works for dinner but otherwise you end up, as in my case, as a one on a table for 9! Breakfast and lunch with no thought about maybe offering open sitting so not leaving solo guests, or indeed a couple stranded on a table. The other challenge is guests arriving as they wish. On more than one occasion the cast of Ben Hur poured in at 8pm the table ordered by 8.10 and food arrived 40 mins later. I raised it with the maitre d and he apologised and had my food expedited, which was nice but left the rest of the table waiting. The Grill is supposed to be the pinnicle of culinary experience at sea, it wasn't and for me there was a creeping in of this becoming a bit of a banquet experience. My other complaint is the price of being on board the bar prices and wine list are very expensive and it was obvious that a lot of passengers were voting with their feet and not purchasing. The packages are badly thought out which doesn't help. So would I go back to the Grills, no. For the price you're expected to pay they're not worth it. Yes you get a fab suite with all the trimmings but the Food experience blighted the trip and the Britania, whilst it has its issues, is on balance much better value. My overall 3star may be a tad harsh but based on expectation and £400 a day it's not a 4star experience Read Less
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