We had to change rooms three times due to noise above our cabin. Theater was too small for the number of guests on board. My wife and I had to sit apart due to lack of seats. Too many people with long lines everywhere. The infinity balcony was a large window that opened halfway. Very disappointed in design of ship. In Oceanview cafe seats were hard to get and we returned to our cabin to eat. ...
We were staying in Southampton at the Moxy hotel for four nights prior to our Transatlantic cruise. It was windy and rainy, but nothing compared to storm Babet which was battering Scotland. The opposite side of the system whipped up waves along the Iberian Peninsula, having an impact on the prior Silhouette sailing. Some folks who were doing back-to-back alerted us to a likely delay long before ...
We were in London and thought we would take transatlantic cruise back to US instead of flying. We have done this before and enjoyed it.
We were notified by email that our sailing would be delayed due to weather so we left on Monday instead of Sunday. First they said we could board Sunday night from 11:00pm to 1:00am, then kept updating the times earlier lastly to 7:00pm. We stayed at a hotel ...
Celebrity has positioned itself as a premium cruise line, but candidly, I'd put it on the same level as RCCL, NCL, and a little above Carnival.
Dining - My main concern relates to the quality of fare in the main dining room. The food was well prepared for what it was, but there was a lot of chicken and beef on offer. Unless it was offered on a night when we were in a specialty restaurant, ...
My husband and I just returned from a 14-day Transatlantic Cruise aboard the Celebrity Reflection. I have to say that I was more than just a bit disappointed.
I am a Celiac Gluten-Free passenger and was assured they were able to accommodate. They were able to accommodate if I wanted to eat the same thing day-in and day-out, every day. The dining room menu is absolutely uninviting for the ...
We had decided to take this particular cruise , because it had the destination we wanted to visit- norway fjords, after crossing the Atlantic. I researched the the ship and most of the reviews were very good and based on my previous travel on celebrity line I was sure, i would enjoy it. I was wrong. The ship is beautiful and everyone who works on it think that they can do whatever they want, ...
Booked this cruise on celebrity.com and paid. Then I saw in my account that the price had increased . ..
Tried to call customer service in Miami [ from europe ] but impossible to get someone on the phone. Celebrity agents in Europe unwilling to assist. Sent an email. Price was corrected after a week without any explanation but then the packages I paid for did not show in my account. Another ...
We hold Elite status on Celebrity so we are not new to cruising. We spent a week in England and decided to take this ship, rather than fly, back to the US. We took this same cruise a few years ago on the Eclipse. Prior to boarding the ship we had read all the published info regarding covid requirements. Per the Celebrity web site AND calls to Celebrity said that self testing for covid was ...
Friends had already booked and begged us to go. Started out badly at So Hampton. Covid protocol email from Celebrity said we needed to self test 2 days and show a picture of the negative test. Whe n we arrived we were told that a later email was sent out saying we had to show proof of a supervised test. Hundreds of very unhappy people were sent over to another room to get tested at $100 each. I ...
I chose this cruise because it was a trans-Atlantic cruise on Celebrity's new ship Beyond, and it stopped in Lisbon and Cadiz. I was interested in seeing Seville again, and I had never been to Lisbon.
Let me start with the bad. There was no assigned dining. There were 4 dining rooms to chose from every night. We had to stand in line for each dining room and wait to be assigned a table. ...