Celebrity Infinity Romantic Cruises Reviews

The majority of our past cruises have been with Royal Caribbean (RCI) and we have been happy with RCI but we wanted to try something different so we traded up to Celebrity and booked a cruise on Celebrity Infinity for March 2024. Not worth it. The only advantage over RCI that we could see was a larger shower. The food was in no way better than our RCI cruises in fact the Celebrity menu and buffet ...

We've previously had nothing but great experiences on our prior two cruises with Celebrity. So, we were excited for an opportunity to visit the Canary Islands, Morocco, and Cadiz onboard the Celebrity Infinity. We went in with the understanding that Infinity is older than the other ships we've cruised on with Celebrity. However, I was not prepared for our stateroom experience that was literally ...

The good points: 1 Comfortable bed. 2 Most staff were friendly and helpful. 3 Ship docked on time at all ports of call. 4 We liked Cafe al Bacio very much. The not good points 1 The internet was constantly intermittent - it kept disconnecting. 2 Except for the solo guitarist and the strings duo the entertainment was not what we wanted. The so-called 'resident DJ' played ...

Celebrity has gone downhill in every way possible, their employees are disengaged & the service is no where close to where it was in the past. The food is mediocre and the constant harassment trying to sell and upsell drink packages and merchandise on the ship is pathetic. Overall disappointed and do not recommend Celebrity cruises. There are huge line ups at the excursion and customer service ...

The ship was nice, the food was good, the entertainment, although usually only an hour long, was first rate. Customer Service service desk was indifferent and the documentation manager was HORRIBLE. The problem started when we arrived at Malaga Spain. I planned on going ashore, my roommate didn't feel well and I looked for my passport and it was gone. We were in Cadiz the day before. I ...

We chose this cruise for its destinations in Spain and Portugal, the itinerary consisted of 10 days 8 ports from Lisbon to Barcelona. We can say we had a very negative experience and do not recommend Celebrity line. The ship is old and is in need of repairs urgently. Our first cabin smelled like urine and had to be changed. This cruise had very little nightly activities. The average ...

Avid cruiser, currently on Infinity, on another Royal ship Saturday. Infinity has been nicknamed the "I'm so sorry" ship. Great crew, lazy officers and an old not well managed ship. Broken AC for days in many areas, told by officers it was a hatch issue and it being very hot sun today... truth was told by AC tech and other crew who confessed they have been having on-going Air Conditioning ...

This is our 28th cruise. This ship should not be cruising. It either needs immediate refurbishment or should be scrapped. Service is terrible. We are in a Celebrity suite (the retreat) which comes with a dedicated butler. Tried calling this morning for coffee. Received a call 1/2 hour later apologizing he was still in line waiting to get our coffee. They don’t even have a separate line set up for ...

Having cruised twice before on Celebrity with great results (Silhouette and Equinox), we were looking forward to this trip. We were determined to have a nice time and did so, but the Infinity was just appalling. In no particular order: Food was awful. We were in Aqua Class, and the food in Blu was inedible. The buffet made Golden Corral look good. It was really shocking. We ate in Sushi on ...

So disappointing. . They had to change our room 4 times because of diesel fuel smell in our room ,so many other guests complained slso. Ac is not working so far for two days .most parts of ship is real hot. We selected anytime dinner znd they changed without notifying us. Apparently they overbooked and had to change dining. No communication at all. We were at dinner last night. We were first ...