Eastern Caribbean Celebrity Equinox Eastern Caribbean Cruise Reviews

Charges to my credit card do not match what was online on the ship. Further, we ran into the couple who dined with us on the ship at the airport and found out that they had the norovirus during the cruise and were allowed to come to dinner. On last few days both my husband and I were feeling under the weather and I came home sick with the flu or something. This was irresponsible of the cruise ...

We decided on this cruise because it had a 10 day schedule to the southern Caribbean Islands. We reviewed information on this cruise on youtube , one word of caution, do not listen to anyone on youtube, I believe they are getting some kind of benefits from promoting these cruises, I will make a list of issues regarding this cruise, 1. Furniture, bathrooms, fixtures, pool area, spa, ...

Bad cruise line, currently on the Equinox and they let about 300 people jump the line while we were getting rained on and lightning striking everywhere. Not to mention food has been sub par and so has the service. I was worried about going to carnival after recent years but celebrity equinox is a down grade from carnival and I have been on many cruises across many company's but celebrity is a ...

I chose Celebrity for this year's cruise because after several Royal Caribbean sailings, I thought the dining, in-particular went downhill, and I wondered if it was time for me to "move up" to a premium cruise line. For a balcony cabin, I paid about $100 more per night on Celebrity than I normally do on Royal Caribbean, but I could not see where that premium pricing was put to use. There seems to ...

Excitedly boarded Celebrity Equinox today. We booked Concierge level room with the Indulge upgrade package. We have been sailing ?rc the last three cruises this past year, but the last two had numerous issues. First issue was our room key did not state that we had the “Indulge” drink package. So, when we went to order drinks, the server couldn’t take our order without charging our room. We also ...

30th wedding anniversary. * Embarking from terminal 25 ft. Lauderdale, port everglades, which is used almost exclusively by Celebrity was a mess, no order at all; Upon arrival in the terminal 25 was met with a very large mass of people standing around Pressed up against the gangway that was not allowing entry to the ship. * Packs of people no queues, no signs, no directions or explanations ...

So I had two rings stolen from my cabin worth over $2000 by a crew member. This theft was reported to Security who after my husband and I had already searched our room twice, searched it again with video cameras going. This theft was escalated to the Ft. Lauderdale police and the Detective tried to recover them with no luck. Finally this matter was escalated to the CEO who had her Executive Team ...

I WAS a loyal Celebrity cruiser until..... I have taken my last cruise on Celebrity Cruise Line. I had three cruises scheduled for 2019. I have completed two of them and canceled the third. Celebrity Cruise Line has gradually deteriorated to the point that I am no longer willing to go on a cruise that I scheduled for November of this year. My first cruise this year on the Equinox was ...

The summary: Celebrity customer service needs retraining. Four to 5 different answers when calling. We lost 50% of our vacation time and the “Executive Customer Service Team” first said they wanted to make things right, but instead of giving a any refund or credit, basically said piss if we have your money too bad, as long as people keep paying us we don’t care. The full details: Our ...

This is honestly the worst cruise that we have ever been on. The customer service was horrible. The bar tenders near the pool were just rude and did not want to be doing their jobs. There was hardly any music pool side accept for the last day on board and there were never enough lounge chairs..... If you are looking for pool side service and a fun enjoyable experience, DO NOT BOOK THIS SHIP.... ...