Celebrity Equinox Review
Well, losing about 50% of the vacation isn’t bad, huh?
Review for the Western Caribbean Cruise on Celebrity Equinox
Mikeheck2009
6-10 Cruises • Age 50s
Rating by category
Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Additional details
Sail Date: Apr 2019
Cabin: Celebrity Suite
The summary:
Celebrity customer service needs retraining. Four to 5 different answers when calling. We lost 50% of our vacation time and the “Executive Customer Service Team” first said they wanted to make things right, but instead of giving a any refund or credit, basically said piss if we have your money too bad, as long as people keep paying us we don’t care.
The full details:
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