My wife and I were not the typical cruisers on our recent sailing. We’re both in our late 30s, have traveled the world independently, and are interested in really getting to know a place and its people. I was really disappointed in both the vibe onboard the ship in tandem with the extreme tourist-ification of our ports of call. We did not partake in any of the shore excursions, instead planning ...
We boarded Solstice with a group and looked forward to an amazing trip. While Alaska was fantastic, the ship was hardly adequate and there was little concern about service and food. We should have known it was an omen when we checked in at the pier for our Concierge Suite. The kid checking us in knew little about how to go about it. He NEVER asked for our negative Covid test and when I asked if he ...
Seven members of our family enjoyed a lovely 5 day cruise for the most part. The hostess at the dining room had great difficulty managing reservations and we were bounced from table to table in My Time Dining although our reservation was for the same time each night. Our waiter was great and the service to our rooms was acceptable. We often had to ask for missing items like clean towels and ...
We were celebrating a birthday with friends on this Alaska cruise. Unfortunately, Celebrity has thrown out any covid health safety protocols onboard. It was wonderful that the staff and crew were masked, but 90% of the passengers went maskless. I know everyone is tired of masks, but our group would religiously wear them in public and we all still came down with COVID. Who knows how many others did ...
Let’s be upfront. Alaska is an amazing cruise destination. Our pre-cruise organisation by Celebrity spoiled what should have been a holiday of a lifetime.
Pre-Cruise Organisation
We booked a Cruisetour 10 months before sailing via a travel agent. Sold the complete package, always included, pre-cruise hotel and transfers. At the time of booking the travel agent was unable to confirm ...
Nightmare embarkation, no so-called health check as noted by Celebrity. Ship looks and feels old both on the interior and exterior. Outside areas rusting and missing paint. Wood surfaces, tables, stairs etc. were worn to the point where the finish was completely gone and rubber strips for traction on the stairs were peeling off. The back center wooden stairs from deck 14 to 15 were left flooded to ...
Overall we were happy with the cruise, but the land tour was terrible. I am going to split this review into two sections. I would do the cruise part again, but if you want a land/sea tour go elsewhere!
Cruise Review
Overall we were happy with the cruise part. The rooms were nicely designed and well thought out. The bed was comfortable. We really enjoyed our balcony. It is chilly while the ...
After having great cruises on both the newer Edge & the Apex ships we were totally dissatisfied with the run down interior of the Ocean View Cafe and the Sky Lounge. The furniture had stains, torn chairs, ripped drapes and some of the glass windows were so dirty you could barely see out of them. My wife & I thought Celebrity was a luxurious brand. We never saw even once, not one bar waiter in the ...
We selected this cruise because we thought that Celebrity would have better food and accommodations as our previous experience had been favorable. The ship is old and even with a reduced guest total, the service was subpar for most of the time. You can get better values elsewhere. Cabin staff were on par with basic cruise lines. Dining room staff were okay, but recommended that we do the Tuscan ...
We have travel on Celebrity for 24 years...3 times on the Millennium. Due to Covid and a new staff of workers, the Customer Service was awful. We couldn't get WI-FI to work consistently the TV had hardly any stations and it only worked when we were at sea.....2 movie channels, ESPN1 and 2 MSNBC, BBC, BBC1, Cartoons, RedBull channel, Fox news and CNN. The movies were terrible and old. The Ship ...