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Celebrity Millennium Review

4.0 / 5.0
Editor Rating
1684 reviews
8 Awards

Better options out there; ship showing its age

Review for Celebrity Millennium to Alaska
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6-10 Cruises • Age 40s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: May 2022
Cabin: Concierge Class 1

We selected this cruise because we thought that Celebrity would have better food and accommodations as our previous experience had been favorable. The ship is old and even with a reduced guest total, the service was subpar for most of the time. You can get better values elsewhere. Cabin staff were on par with basic cruise lines. Dining room staff were okay, but recommended that we do the Tuscan Grille, which was a disappointment, so felt they did us a disservice with the upsell. The additional fee dining at Tuscan Grille was absolutely not worth it and the staff for this venue were the worst we've ever had. I asked for an iced tea to go with my lunch, one hour later it shows up. Two hours later, we're still waiting for our dessert while other people who arrived after us are gone. No sign of our server, so we got up and left (we still paid the bill) after the two hours. The sushi restaurant was more like supermarket than quality sushi. The Oceanview Cafe, like other reviews have remarked, plays a very, very tired tune with the same stuff that gets old quick but the Indian food is indeed a bright spot. Had a great experience with Alex from the Cafe who provided some popcorn on request which was quite wonderful. The ship seems to fit its nature -- it is old and ungainly and it is hard for it or staff to flex easily with change.Take the popcorn. When I asked where I could get some, they said it was only for children and they just didn't have enough kids on this cruise to make it worth it. Celebrity should read some industry surveys, but popcorn is a snack segment that is showing 5% increase YoY. We just spent 2 years snacking and we want some healthier snack options - popcorn, nuts (could not find any nuts on this ship!), avocado slices. The spa cafe is supposedly healthier, but just seemed sparse and limited when I visited. The ship is just tired and there's no creativity. The music playing in the lounges included some really dated choices and though no one was dancing in the lounge, the DJ was unable/unwilling to change the tunes to more recent (they were playing stuff from the early 60s). Our cabin was was okay, but the shower pan floor was covered in caulk used for repairs that made it look dirty. There was a stain in the carpet in the cabin and you could see the various paint choices used over the years in the chipped paint in the bathroom. We added 8A land cruise following the cruise and BIG mistake. The third-party company used by Celebrity to do the land portion had us in hotels that were quite tired and we did a lot of waiting around for everything else. The company did not preview the sites before our tour to start the season, so we were constantly disappointed by lack of food options brought on by Covid or staffing/product shortages. If the third party had conducted any due diligence, they would know that Alaskan vendors needed more time to get up to speed. I get that everyone wanted to earn money after the tough two years, but it was a terrible waste of our money and time.

Cabin Review

Concierge Class 1

Serviceable, but showing its age and limitations. Stains and repairs are evident.

2 Helpful Votes
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