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2,509 Carnival Tampa Cruise Reviews

I knew this was going to be an older ship, so I didn't expect a whole lot. I loved that it was not packed with guests because it only holds about 2300 guests. The decor was definitely dated and the food left a lot to be desired. ... Read More
I knew this was going to be an older ship, so I didn't expect a whole lot. I loved that it was not packed with guests because it only holds about 2300 guests. The decor was definitely dated and the food left a lot to be desired. The excursions however were fantastic. We booked an excursion for every port except Grand Cayman. The refrigerator in the state room did not cool the drinks enough and we barely saw our housekeeping guy. There were only 4 laundry rooms on this ship. We didn't really have a problem needing to use the machine, and we brought our own detergent. I was a little disappointed that every time we ordered a drink, gratuity was included AND they had another blank line as if we are supposed to leave more. I honestly felt like we were nickled and dimed to death between the people at the ports and on the ship. Nothing was terrible, but definitely the time OFF the ship were the highlights of my trip. Read Less
Sail Date March 2020
Chose Paradise basically for the locality, close to home. Was very disappointing when boarding, as a first time cruise, had no direction on what to do or go. Buffet food and service was very poor, help had very poor english, hard to ... Read More
Chose Paradise basically for the locality, close to home. Was very disappointing when boarding, as a first time cruise, had no direction on what to do or go. Buffet food and service was very poor, help had very poor english, hard to understand, moved very slow, very unorganized, many mistakes and food was stale or not cooked right. Servings were very small, long lines that moved slowly, average wait time over half an hour. Customer service not very customer friendly, bartender on main floor, not friendly, he preferred washing glasses over serving customer, seemed like we were disturbing him. Pool deck was overcrowded, hottubs overcrowded and dirty dishes left on tables. All was not bad, Leon the activity director was fun and full of energy. Shows were good, room was clean but had limited channels for night time viewing. Would not recommend. Also, paid for bubble package and found it to be inconvenient, had to go to bar to get, whereas draft beer for individuals was easy and accessible. Read Less
Sail Date March 2020
This was a great cruise for the price and cruising out of Tampa was a great experience. The ship itself was nice. Nothing fancy but nice. Excursions - since this was just a last minute getaway we didn't book anything but we did ... Read More
This was a great cruise for the price and cruising out of Tampa was a great experience. The ship itself was nice. Nothing fancy but nice. Excursions - since this was just a last minute getaway we didn't book anything but we did enjoy 7 mile beach in Grand Cayman and walked around the port in Cozumel (weather wasn't great!). Room/Room steward - We had an ocean view on deck 5; it was quiet; small and well serviced. Food - the main buffet was a disappointment during every meal. There seemed to be fair less selection than prior Carnival cruises. Guy's burgers and the sandwich shop were amazing and always fit the bill. The mexican cantina was ok. The chicken was full of bones which is odd for a burrito chicken. The service in the dining room was amazing and the food was well above average. This was our first ship with a dedicated anytime dining restaurant and we loved it!!! Activities/shows - The comedy shows were amazing but the lack of activities and shows was very apparent on this ship. There were probably 100 people standing for the comedy shows at times because there was nothing else going on with the ship. Boarding and disembarkment (and at ports) - this was all very efficient and faster than expected. No input there. We did self embarkment. Tampa port was easy to get to and leave from. We did not leave our car at the port but it was very reasonable at $40 or $50 for 5 nights. Read Less
Sail Date February 2020
My wife and I have cruised extensively on many cruise lines, and we recently sailed on a 7 day Carnival Legend cruise to the Western Caribbean. While we were not WOWed by the experience, there were several interesting highlights. ... Read More
My wife and I have cruised extensively on many cruise lines, and we recently sailed on a 7 day Carnival Legend cruise to the Western Caribbean. While we were not WOWed by the experience, there were several interesting highlights. EMBARKATION: was smooth and one of the quickest we have ever experienced. CABIN: We had an aft-facing balcony cabin on the 7th floor. We found the cabin to be a bit dated, but of a nice size, with good closet and drawer space. The bathroom was adequate with great toilet suction, but the shower was small and just adequate. One negative was the sink basin which had many black hairline cracks from age, that gave it a bad appearance. In the main cabin, we found the bed to be comfortable. A big negative was the small size of the TV and the small number of available TV channels. The balcony was smaller than we expected from an aft balcony partially because the glass railing slanted in toward the balcony. Big negatives were rust stains on the exterior of the ship, the dirty railing glass and the teak wood on the railing which looked like it had never been oiled (shame on the crew). The deck WAS washed once during the cruise. FOOD/DINING: We had mixed experiences dining in the main restaurant. The first night was noisy and service was poor. We tried it a couple more times later in the cruise on the upper floor and found great service. The restaurant had a great menu and selection, but the food was lack-luster and poorly presented with smaller portions. The buffet was just adequate, but did offer an interesting extra-charge seafood section with a large variety of seafood items. There was also an interesting sandwich Deli section. We also booked the Chef's Table which was nice with an enthusiastic Chef, but the food was average, the presentation below average, and the wine pairings virtually non-existent with no Sommelier! There WERE interesting positives however. The Legend Steakhouse was probably one of the best we have tried while sailing, with great service, food, and drinks. The hamburgers by the pool were also the best we have had on a ship; and the bread and ice-cream on the ship were excellent. ENTERTAINMENT: We didn't try many of the entertainment options, but the ship appeared to have a wide variety of bar venues for many tastes including a Pub, Nightclub, and Sports Bar; and quite a few daily activities. The CASINO was one of the largest we have seen on a ship. SERVICE: Service was generally good, but not universally excellent. Our cabin steward was very good. SHIP: As I have pointed out, the exterior of the ship is not well maintained. We did not notice any problems with the interior. The Legend has many areas to explore, some of which we never got to, such as the water slides. We did miss the presence of a shuffleboard area, preferably on the promenade. As I said, we weren't WOWed, but would cruise on the Legend again. Read Less
Sail Date February 2020
We always choose Carnival....great price and great value. You get the most bang for the buck.We choose the Paradise because it fit the time frame we had without a lot of $ extras. This was the 3rd time on the Paradise and it did not ... Read More
We always choose Carnival....great price and great value. You get the most bang for the buck.We choose the Paradise because it fit the time frame we had without a lot of $ extras. This was the 3rd time on the Paradise and it did not disappoint. The beauty of the older ships is what the new ships are missing. The atrium, the glass elevators,the beauty of the showrooms the new ships are lacking. I realize we are trying to attract new cruisers,families with kids etc.The water slides may be great for a few but taking away a pool is not a good trade.Lets talk service....they have down sized many things. Room cleaning to once a day,no pillow mints,menu is limited, linens on the dinning room tables and less people cleaning on the deck areas,drink servers. However service is top notch from the room attendants to the servers in the dinning room. We have been back cruising for the last 9 years and this was the best food in the dining room we have ever had. Food was fresh, hot food hot, cold food cold, ice cream well you get it. Rodolpho in the Elation dining room was amazing. He did not have time for extra chit chat he had far to many people to serve And dinner did not take 2 hours. We did miss the scheduled tournaments like corn hole, ping pong, mini golf hope to see these on our next cruise with of course CARNIVAL! Read Less
Sail Date February 2020
We chose this cruise because we live in central Florida and prefer to drive to the port. Tampa is about 1.5 hour drive for us. We are early 60's and this time our daughter and granddaughter joined us for our 7 day Western itinerary. ... Read More
We chose this cruise because we live in central Florida and prefer to drive to the port. Tampa is about 1.5 hour drive for us. We are early 60's and this time our daughter and granddaughter joined us for our 7 day Western itinerary. We arrived in Tampa around 11:30 and parked the car in one of many parking lots along the main road across from the pier. Pricing varies at these lots so do some research and check out Groupon to see if any are offering specials. We find the parking in Tampa to be cheaper than Port Canaveral. Our 1 week spot cost around $65.00 including the tip back and forth to the pier to the driver. We were dropped off at the entrance to the terminal checked our bags with the porter and rode up the escalator to start our check in process. What a pleasant surprise that literally their was zero wait we were through all the check points including the first photo opportunity and on the ship in about 15 minutes. The ramps and halls leading to the ship are not as long as other ports which is nice for those with luggage. We entered the legend right into the elevator bank and their were staff directing you to deck 9 for lunch. Our first meal was of course a Guys burger and fry's we did check out the offerings at the buffet and it appeared to have a good variety that would appeal to most. For those that have never tried a Guys burger its comparable to Five Guys or BurgerFi although I would say the Fries are better at Guys not to mention a large toppings bar that has enough topping choices to make your burger huge. This burger is on point and will not disappoint if you are a burger lover. Ship Layout: The ship is a mid size ship which we love as its less walking for us and easier to get around. The ship decor is renaissance and the coloring is muted. Each elevator bank has black with gold designs which was pretty but made the ship feel dark. The elevators have paintings that show male/females in little bits of clothing covering the areas that need to be covered however I would be prepared to explain to the little ones as at first my 10 year old granddaughters first reaction was to cover her eyes. The same holds true for the statues placed around the ship. The main lobby is small and surprising the shopping area was quite large for this size ship. Most shopping was on deck 2. The lido deck was divided into sections with sliding doors and had 2 pools and 2 giant hot tubs. The ship itself was in great shape considering its age and someone was always cleaning. Cabins: We had 2 inside rooms on deck 1 the rooms were of normal size with plenty of closet and storage space for 2 people. Our rooms were kept spotless by our room steward and he always remembered our names when we would cross paths throughout the week. I at first was concerned about being on Deck 1 but it was actually less rocky than it was mid ship/mid deck which is usually the sweet spot. No noise from deck 2 could be heard even though deck 2 is public areas. Food: This is our perspective on food and none of us are very adventurous so keep that in mind. Overall we found the Lido buffet to be excellent with good variety and was always hot the buffet set up kept lines and bottle jams to a minimum. Pizza was being made to order and was always piping hot and most mornings the omelette station had only a line of 1 or 2. tables were kept clean and plates removed as needed. We ate in the steak house 2 x and both times had delicious meals. Hubby tried the Wagwu beef and he did not care for it but that was his taste. We had anytime dining and found that it appeared that the wait staff had been reduced as their was times where we waiting a long time for something to appear and then everything would come at once. The dining room staff were working probably at their peak speeds but I think they were covering more tables with less teams. We had very pleasant servers but they also were working very hard. The main meals were so-so often served warm not hot. Dining room deserts had its ups and downs some lacked flavor even though they looked good in appearance. Ice cream is always a safe bet! Sea Day brunch was offered on both Sea Days. One critique which is small is that anchovy is blended into the caesar dressing so at times it has a "fishy" taste to it. Entertainment: Frankie is the cruise director on the Legend and he brought it on. He is full of energy and has a voice that is clear and consise. His announcements were not intrusive and he leads an entertainment team that has energy and really looked like they were having fun doing their job. The activities were the usual ship offerings of trivia, crafts, talks, shop specials, and music offerings. The main shows were Motor City, Studia VIP and Epic Rock. This group of Playlist singers and dancers were one of the best we have seen, they were in tune and all participated in solo's the lead male/females were both excellent. Clue and Hasbro Game show as well as Lip Sync Battle and Love & Marriage, Bingo and the Quest rounded out the main offerings. Music from most of the main bars were offered depending on your taste as well as electric violins in the lobby each night ( my favorite). Deck party's were the Mega Deck Party, 80s Rock & Glow as well as the traditional Sail Away. Punchliner Comedy Club was always packed for both PG and 18+ shows. The comedians were on point and had a good mix of topics that were relevant. Most were able too switch it up based on the crowd. The comedy club is located down on the 1st deck its a fairly large venue and some of the seats do not give you clear view of the comedian so I would plan on arriving a minimum of 30 minutes to ensure you get yourself a good seat. Ports of Call: our first stop was Grand Caymen, this is a tender port that went extremely smooth. We did 7 mile beach on our own by walking a few blocks up from the port and taking a city bus to Calico Jacks. This is a public beach however if you want a chair and umbrella the price was $20.00. They also had jet ski and snorkel equipment rentals right on the beach. The beach was clean and had soft sand with smooth entry to the water . Bus ride was $2.50 each way PP. Second stop was Isla Roatan, we port at Mahogany Bay which is a Carnival Corp built pier what we love here is their is a beach right here at the pier that is free!. The beach offers everything you can get at a private island beach to rent. We opted to get 2 loungers and a clam shell for shade closer to the water at a cost of $26.00 for the day. Free chairs are available but a bit farther from the water and no shade. You can either walk to this beach or you can take a Magical Flying Chair ride over which is picturesque and calming. Bar and Food service was available from the beach at costs. A great beach day and plenty of stores to shop in before returning to the ship. Belize: This is a tender port that also went extremely smooth however it is a longer ride back and forth ( about 15-20 minutes). We walked around the port and had some beverages at 1 of the pier restaurants. The port has some cute picture spots so be sure to check out the entire pier. Cozumel: We love this port and always try something new. This time we decided to try out an all day resort for a day pass at the El Cid. This resort is walkable from the port! They offer 2 choices an all inclusive with drinks and buffet for $65.00 or for $23.00 not including food and beverage but they give you back a credit of $13.00 PP to use towards drink and food. This resort was super clean and had a nice size swimming pool and 2 sandy areas the sand area to the far left had a "beach" entry to the water although it was a rocky entry and had a shallow pool with some hammocks in the water that were interesting. Those that snorkeled here said they did see many fish. We had a great time at El Cid and would recommend it especially for the price. Casino: We both love the casino and although it was a bit small it was never over crowded and you could find something to play. They held 2 events during the week one was a Fireball raffle and then a hot seat promo as well as a slot and blackjack tournament. The staff was friendly and the bar staff was easy to get drinks from. For those that don't smoke you may find it to be smoky and unfortunately you had to walk through to get around the ship their was no way to avoid unless you went down or up and over Overall we had a great time on the Legend and would definitely not hesitate to choose her again. PS: For those that want to know the Diamond/Platinum gift were luggage tags and the party invitation did say plus guest. Read Less
Sail Date February 2020
I booked this cruise as it was going to be in Grand Cayman on my wife's birthday (we love Grand Cayman's 7 mile beach). Overall...the ship is older but very well maintained...it is also smaller than most of the other ships we ... Read More
I booked this cruise as it was going to be in Grand Cayman on my wife's birthday (we love Grand Cayman's 7 mile beach). Overall...the ship is older but very well maintained...it is also smaller than most of the other ships we have cruised on. Luckily...the weather was great and the gulf was not rough...so it was pretty much smooth sailing. Our room was what we expected...nothing fancy but comfortable...loved the big TV...just wished there were more channels to choose from. We tried to stay away from the buffet but it looked edible. We pretty much ate in Elations Dining room...the food was good but nothing notable. The service was excellent and our servers were attentive. Our room steward...Lauro...was great...the room was always clean and we always had ice in the ice bucket. We don't drink so didn't have any comments on the bartenders service. The one pool was always crowded and loud so we hung on the Serenity deck. Only had a couple of shows and they were both good...especially Epic Rock. This will probably be our last cruise with Carnival as we enjoyed MSC a lot better. Read Less
Sail Date February 2020
There were 6 friends on this cruise and we chose it for 1 reason only. The piano bar with Gustavo. We've cruised 2 other times where we had the fun of seeing Gustavo. But this was the first time on Carnival. I was leery, it's ... Read More
There were 6 friends on this cruise and we chose it for 1 reason only. The piano bar with Gustavo. We've cruised 2 other times where we had the fun of seeing Gustavo. But this was the first time on Carnival. I was leery, it's an old ship and I was afraid it hadn't aged well. I was very pleasantly surprised. Embarkation was the easiest I've ever been through. I think it's because you don't get your cabin key until later when you cabin is ready. This made getting through the port terminal so quick. While old and a little dated the ship was spotless. Our cabins were aft balconies. The cabin was small but adequate. Bigger bathroom than on some other cruise lines. Our steward, Lary, was great. He asked us what time we wanted him to clean and it was spotless every day The food was very good, especially the dinner. We chose anytime and ate around 6 most nights. We requested Devy's table and she was really great. The casino is smoky. It has all the usual tables and slots. We didn't go to any of the shows. We listened to the great band in the bar near the casino and of course later the piano bar. We also attended both art auctions and a lot of new art was purchased! The crew is amazingly friendly and they all really went out of their way to make sure you are happy. Great bartenders. Don't be afraid to try an older Carnival ship. Read Less
Sail Date February 2020
My wife and I cruised with Carnival out of Miami several years ago and had a pretty good experience. We've also cruised before with NCL and Royal. There were several reasons why we were very disappointed with this latest Carnival ... Read More
My wife and I cruised with Carnival out of Miami several years ago and had a pretty good experience. We've also cruised before with NCL and Royal. There were several reasons why we were very disappointed with this latest Carnival Cruise. Thus, we don't expect to cruise with Carnival again. (1) Too much of a loud/drinking/party atmosphere. Except in the atrium, music throughout the ship was obnoxiously loud, and we disliked hearing very loud songs played in the dining room each evening at dinner as part of "showtime." (2) The service in the buffet and dining room was poor compared to all other cruises we've been on. For example, tables and dirty plates were not promptly cleared (both in the buffet and dining room); we often had to ask for water when having dinner in the dining room; wait staff in the dining room not good about checking in with you about your meal (they would typically ask how your meal was AFTER you're all finished eating). (3) The lunch buffet was a big disappointment. Far fewer selections were offered compared to other cruise lines. Moreover, Pizza Pirate was a big disappointment. The guy making pizza did not understand English and didn't seem to know how to cook pizzas. Every time we ordered a pizza it came out opposite of what we requested. (4) My wife eats mostly vegan, and overall the staff did a poor job accommodating her diet. A number of mistakes were made. Other cruise lines have done a much better job preparing vegan options. (5) At disembarkation we waited in line for 75 minutes before getting through customs; others had even longer delays. We've never had such a long delay on any of our prior cruises. Read Less
Sail Date January 2020
My daughter and I decided to get away from the cold and take a cruise to Cozumel and the Grand Caymans. We got a pretty inexpensive interior room on the Carnival Paradise ship. Unfortunately it was the only one going the week we needed to ... Read More
My daughter and I decided to get away from the cold and take a cruise to Cozumel and the Grand Caymans. We got a pretty inexpensive interior room on the Carnival Paradise ship. Unfortunately it was the only one going the week we needed to go, talk about a ship that desperately needs a Rehab!! Everything is outdated and you can see it the minute you get on it, from the decks needing staining to the ugliest carpet anyone could have chosen. The jacuzzi has old green tile that even had some mold on it and needed scrubbing. The food was very mediocre, the first night in the dining room tasted like it was leftover from the previous cruise. It did get a little better throughout the week, but was no better than any average Denny's or IHop restaurant. This ship offered no shows, just a comedy show 4 nights with the same two comedians who got redundant. The pool is very small for the ship being able to hold over 2k people. I've been on other ships and none of them were quite like this one. The one redeeming factor was Leon, their cruise director, he is very talented and kept us entertained during the on board events. I would say, if this is all you can afford, then just be prepared, you get what you pay for, and nothing more. Read Less
Sail Date January 2020
I have always wanted to see the Panama Canal and it did not disappoint .My girls and my Grand daughter decided to to an all girl Cruise. The Crew was all amazing. My Stateroom Steward Aris was the best. As was the people he worked with ... Read More
I have always wanted to see the Panama Canal and it did not disappoint .My girls and my Grand daughter decided to to an all girl Cruise. The Crew was all amazing. My Stateroom Steward Aris was the best. As was the people he worked with always with a smile and a greeting. The ship was clean and well laid out. The entertainment was the best the singers and dancers were the best and when you seen them off stage they were were all very nice.The comedians were so funny my stomach hurt from laughing. The shore excursions were well managed and everyone took real good care of us!! I played Bingo with David, Oscar, Jose and DJ they were all GREAT! My next cruise will be on Carnival again. I have now done 3 Carnival Cruises and I will not go on any other line as I have not had the good feeling from other lines that I did from Carnival. Read Less
Sail Date January 2020
Our first Carnival cruise that my TA set up for us almost 2 years ago. We had the Grand Suite, which was more than we ever imagined! The service was excellent and always courteous. The foods and entertainment especially Polaris I could ... Read More
Our first Carnival cruise that my TA set up for us almost 2 years ago. We had the Grand Suite, which was more than we ever imagined! The service was excellent and always courteous. The foods and entertainment especially Polaris I could listen for hours was beautiful! Chef's Table was outstanding and totally worth it. Veterans appreciation and Veterans Tea gatherings was a nice touch too. Loved my balcony as we went through the partial transit of the Panama Canal, I watched it on the tv screen and from my balcony. My husband went up to Deck 8, so we bought the cd of this amazing experience. We would do this again and Carnival with two ports Limon Costa Rica and Grand Cayman were beautiful. Excellent service and Excellent everything! So glad I got the Grand Suite too, got spoiled! The embarkment and debarkment was nice and smooth too. This was an Excellent experience! Read Less
Sail Date January 2020
This cruise was chosen for a group traveling together by an agent. The ship was old and in disrepair and had several items not working one of which was the water which flowed dark brown in the middle of the cruise. The hot tub never ... Read More
This cruise was chosen for a group traveling together by an agent. The ship was old and in disrepair and had several items not working one of which was the water which flowed dark brown in the middle of the cruise. The hot tub never worked nor the sliding cover over pool, we had a couple days of rain, and they allowed smoking by the pool side I've never seen that before. We didn't have a working lamp connection in the bedroom or towels or a remote for the TV; which we didn't get until half way through the trip. Our excursions paid for were never left in our room with information for the week. We were on a RCL in 2017 and there is no comparison, from the rooms, to service, to food selection, to entertainment. They had a piano never used in gathering area outside of the smoky casino. One of the most frustrating thing was I paid for internet with upgrade and I could never use my computer for work as it would never have enough service to even open any programs. We had trouble with our phones in and out of service the whole trip. It was funny how everyone was on their phones once off the ship. We never had trouble on RCL. Also frustrating was poor communication from excursions to ship times to meals paid for, some in our group couldn't access the Carnival Hub App and were in the dark the whole trip. Whenever the ship docked it didn't follow the correct time zone so you had to do everything by 'ship time' and couldn't count on your phone which had the correct time on it, and had to check the app for ship time!!! We were suppose to be on this ship this coming Sept for a Mediterranean Cruise and there is NO WAY I could deal with it. We are changing ships and will go with a Holland America cruise. Read Less
Sail Date January 2020
We recently cruised on the Legend. While we took some fun excursions, overall it was a mediocre experience. We picked this trip, as it is close to our birthdays and anniversary, and because we wanted to see some of the ruins in Belize. ... Read More
We recently cruised on the Legend. While we took some fun excursions, overall it was a mediocre experience. We picked this trip, as it is close to our birthdays and anniversary, and because we wanted to see some of the ruins in Belize. Our overall impression was that the crew of the Legend do not seem very happy. I can’t remember a cruise where so few of the crew spoke to us, and even members of the fun squad were not that energetic. Our room seemed too warm, but after discussing it with our steward, visiting guest services twice and leaving them a note, we gave up and did our best to deal with it, but I never felt like anyone really cared. The live music, especially the Polaris Trio, was very good. We did find an excellent team in the Dining room and the food was good. We felt that our Belize excursion was very rushed, and not very informative, and that the description of the excursion we did in Cozumel was a little misleading. Disembarkation was a nightmare, there were only 2 customs agents. I’m not sure that’s Carnivals fault, but it seems like they could press the ports to make sure the trips end on a positive note. Read Less
Sail Date January 2020
First cruise for me and my husband. We really enjoyed our time, our room steward I Made was wonderful! He called us by name every time he seen us and made sure we had everything. He was wonderful! Also the dining team was excellent,Lab ... Read More
First cruise for me and my husband. We really enjoyed our time, our room steward I Made was wonderful! He called us by name every time he seen us and made sure we had everything. He was wonderful! Also the dining team was excellent,Lab Asa, Nujarin,Rojas, Joel and Espinoza, Rogelio Jr Paiso, we thank you for your outstanding service. We will definitely be back to cruise some more. We also had fun in the casino and playing cards with our friends. The beds were really comfy and the room was cleaned everyday. The music on the lido deck was nice while laying there relaxing. We enjoyed Cozumel and Grand Cayman very much. I would recommend that you get the drink Packages if you drink everyday as the bill adds up! Also the patches behind the ears really helped me and my husband. Thanks for making us feel special!, Read Less
Sail Date January 2020
I have been on over 10 cruises using 5 different cruise lines over the years. We were invited on this cruise with a group. I would not have chosen it but, then I thought, how bad could it be? Dining room food was terrible. Cold, fatty, ... Read More
I have been on over 10 cruises using 5 different cruise lines over the years. We were invited on this cruise with a group. I would not have chosen it but, then I thought, how bad could it be? Dining room food was terrible. Cold, fatty, soggy, runny, undercooked, overcooked, sparse, lack luster....you name it! I was shocked at how bad the food was. I even upcharged ($20) for a steak one evening and lobster another evening. It took one hour for my steak to arrive (everyone else at my table had already eaten). Dining room staff was trying to get me to hurry and eat since the second seating was waiting to get in! Lobster was cold and rubbery. Had Eggs Benedict in dining room one morning that was cold with hard yokes. No potatoes added on plate, nothing. Just two eggs on untoasted english muffins with a little hollandaise sauce. So went to the Lido buffet for breakfast the next day to powdered scrambled eggs! I will say that the hamburgers and Mexican food on the Lido deck by the pool was good. Rooms were as expected but the "refrigerators" do NOT cool. Ever. We thought ours was broken but then they corrected us by referring to them as just "coolers", not refrigerators. But they were warm inside, so why have them? My cabin mate's insulin had to be put in an ice bucket with ice changed twice a day. Couldn't even keep our soda's cool. They were warm. Room cleaning service was good but has gotten sparse. Instead of checking/straightening your room twice a day. It is only once a day. So if you shower before dinner, your towels are not replaced. (No more turning down your bed and placing a mint on your pillow.) Embarking was fairly smooth but disembarking was a crowded and disorganized mess. Long lines to get off and get through customs. Tables out by the pool would sit un-bused for hours before a staff member would come and take dishes away. One day we could not find a clean table to sit at so I went searching for a staff member to bus and clean a table so that we could sit down. Some lady dressed in a navy blue suit (looked like a team leader or manager) walked out and picked up one plate and took it away before coming back 10 minutes later to take another plate. We stood there holding our plates in disbelief at her lack of urgency. Finally, another young man came out and took the majority of the dirty dishes and placed them on another table. Once he wiped off the table we finally sat down. He never came back for the other dishes. Another couple walked up with their plates full contemplating where they would sit since all of the tables were still dirty. Out of disgust, I got up and picked up every single dish/glass/wrapper etc on every single table and piled them on one single table. Then I took some napkins and wiped every single table. The couple thanked me but still no one showed up for another 30 minutes to clean that one table. I even watched several staff members walk by but not one of them attempted to clean the table. Overall, I was disappointed at the steep decline of the food and service. The last Carnival cruise I went on was about 6 years ago on the "Elation" and I thought both the food and service was great! But this experience made me feel as if the staff doesn't care anymore! Read Less
Sail Date January 2020
We enjoy Carnival because it is indeed Fun Ships. This cruise was exceptional. The executive staff was very friendly every time you saw them on deck, in the halls etc. The performance shows wee outstanding and professional. The crew ... Read More
We enjoy Carnival because it is indeed Fun Ships. This cruise was exceptional. The executive staff was very friendly every time you saw them on deck, in the halls etc. The performance shows wee outstanding and professional. The crew was great except of course the continued problem in the your time dining. We have sailed to Platinum with Carnival and there is ALWAYS a dining room team that is slow, unfriendly, tired and serves cold food. This was now exception. However, as in the past-I brought it to the attention of the folks running the dining room and they assigned us to a different team-Rodolfo, Deive and Chester. Exceptional service!!! Hopefully someone from Carnival reads these reviews and addresses this issue as I have seen it several times brought up. Outside of that- one terrific cruise with a crew that is exceptional. The music was great with a band "Wrecking Crew" delivering a great variety of music. Alan Jenkins is a solo guitar guy and is very talented and entertaining plus involves the passengers. For real relaxed Caribbean rock plays the steel drum and is super talented also. But a tremendous shout out to the Playlist Productions for their magnificent shows. When you have a terrific cabin steward .it makes the trip even more enjoyable and Bukhari made sure we were well taken care of. The friendly guy was excellent in all matters. Our ship came back to Tampa about 1 1/2 hrs late due to port traffic. the staff was great about getting us off the ship fast as possible. We shall keep going on Carnival as they remain the best for us because of the fun. Read Less
Sail Date January 2020
Cruise director Leon is the BEST in the business!! Entertainment also! ALL Staff ALWAYS greet you with a smile. Very attentive. Clean ship. Beds super comfortable. I'm gluten free and was hoping there would be more bread options. ... Read More
Cruise director Leon is the BEST in the business!! Entertainment also! ALL Staff ALWAYS greet you with a smile. Very attentive. Clean ship. Beds super comfortable. I'm gluten free and was hoping there would be more bread options. They had only one and it tastes like Thanksgiving stuffing. Not good for french toast! They do have a gluten free pizza. The dining room did their best to accommodate my needs. You do have to put your special order in the day before. I ordered a chocolate shake from the cafe, and to my surprise, I received an edible chocolate straw! I really enjoyed the question and answer time with Leon. You get to ask anything you've ever wanted to know about the ship and crew. Very informative, and Leon makes everything fun! Don't miss the party in the lobby on the last night! Unforgettable fun! Leon for Captain!! Read Less
Sail Date January 2020
We were with a group of 17 couples who met from across the country and cruised together for a week. This was our first experience with Carnival, but we have cruised twice before. We stayed in a Grand Suite and found the accommodations ... Read More
We were with a group of 17 couples who met from across the country and cruised together for a week. This was our first experience with Carnival, but we have cruised twice before. We stayed in a Grand Suite and found the accommodations spacious and lovely. Incredible amount of efficient storage. Bathroom was lovely, spacious, including double sinks, a jacuzzi tub and bidet. Service from our room steward to the dining room was excellent. We enjoyed the shows and my husband enjoyed playing Bingo one morning. The string trio was amazingly talented - able to play almost anything from a variety of genres. Our shore excursions were excellent. We especially enjoyed our excursion in Cozumel, where we went into the city, visited a church, traditional markets, and an orphanage, followed by a lovely lunch at a small cafe: https://www.carnival.com/shore-excursions/cozumel/make-a-difference-give-back-with-purpose-304265. Angel, our tour guide, was excellent and the orphanage was amazing. There are parts of the ship that could use a little facelift, but we found the ship clean, comfortable, and staff excellent. Most of the food was very good. We enjoyed breakfast best at the buffet - plenty of choices and quality good. Lunch was mostly good; some for the buffet items were unusual, but most were tasty. Dinner in the regular dining room was very good, but occasionally someone in our group had an item that was a little subpar. The wait staff was excellent. We found that there were a number of people that were clearly there to "party," drinking and smoking, but they tended to congregate in the bars and casino, so could relatively easily be avoided by those of us seeking more quiet relaxation. I was pleasantly surprised at how easily we were able to get elevators on such a busy ship. Port of Tampa was easy to navigate and everyone from the luggage porters to the immigration officers was pleasant, helpful, and professional. Embarkation and debarkation were easy and painless. Very quick and efficient. Note we had a relatively early flight, so handled our own luggage during debarkation. Read Less
Sail Date January 2020
Going to Mexico. Everything on the cruise was nice all the staff very friendly. We had a ball at the club Rex on the first night. The 2nd day i was motion sick until 6pm but all the staff was great with me. They all tried to give me an ... Read More
Going to Mexico. Everything on the cruise was nice all the staff very friendly. We had a ball at the club Rex on the first night. The 2nd day i was motion sick until 6pm but all the staff was great with me. They all tried to give me an helping hand. The Lido Resturant was nice they always had some good food and if you didn't eat what they cook,you can always go get pizza, sandwiches or subs late night. If you had a sweet tooth don't worry all the ice cream, donuts, cakes and cookies you want all day. Entertainment was good also Big screen movie, Casino, Bingo and live Comedian. I really loved my 4 days on the ship. Lots of rest most of all. Bed slept real good also but I have a bad back so I known when it was time for me to move around. This was my 2nd trip on the Carnival Cruise ship got home today1-13-2020. Guess what I'm gonna do. Start saving for my next trip. Carnival Cruise here I come. Read Less
Sail Date January 2020
We have cruised several times in the past with Carnival and had good or great experiences. This wasn't true for this cruise. I booked with the cruise line directly and that's were our problems begin. They sent ALL on my ... Read More
We have cruised several times in the past with Carnival and had good or great experiences. This wasn't true for this cruise. I booked with the cruise line directly and that's were our problems begin. They sent ALL on my information to my ex husband. I have a different last name and never gave them his email, yet somehow they were able to find him from 20 years ago. Our food was cold ( almost every night) in the dining room and had to send it back (both for breakfast and dinner). The new food that came out was colder than what they brought out! One evening the creme brulee was raw and running out of the dish. The buffet seemed to be a better choice on this cruise. Several meat dishes were greasy and low quality. We noticed they have started charging more for room service food that used to be free. Our party of eleven agreed if we cruise again it will not be with Carnival. Read Less
Sail Date January 2020
We have been on 20 or more cruises with several different cruise lines. I would not recommend this ship to anyone unless you have never been on any ship and have nothing to compare it to. Ship is old and outdated and in much need of ... Read More
We have been on 20 or more cruises with several different cruise lines. I would not recommend this ship to anyone unless you have never been on any ship and have nothing to compare it to. Ship is old and outdated and in much need of repair and upgrading. Food is mediocre at best in MDR. Service in MDR is very good. One of the very few highlights of our trip. On the other hand, the buffet is horrible. Food is cold and bland. Everything is either under cooked or burnt. Coffee is warm not hot. Carnival has a Bacon Nazi now much like the old soup Nazi on Seinfeld. You are not allowed to get you own bacon and if you try the Bacon Nazi will knock it out of the utensil you are using, and just stare at you. I am not kidding folks, this is real. Just ask anyone who has recently taken this ship. He did this to my 21 year old daughter when she unknowingly used the sausage utensil to try a get some bacon while the bacon nazi was guarding something else like the croissants. Oh yea, you cant get them on your own either. You have to ask for them and they are rationed out like the under cooked bacon. One of the craziest things I have ever seen on a cruise ship and by far the worst buffet and service ever. Pizza is just Ok and very slow and unorganized. Sushi restaurant was most always empty and a waste of space. Specialty restaurants were way overpriced and I never saw many people in them. Guys burger joint is by far the best food on the ship but they close every day at 5 pm. Our room was balmy and warm most of the time. Complained three days in a row. Finally someone showed up and told us that the room was at their recommended lowest temperature. It was 85 outside most every day and our room stayed around 76 -78 most of the time the entire week. This is warmer than we like for resting at night and disappointed that we could not decide within reason what temperature we wanted in our room. Apparently you don't have that choice anymore either. Entertainment in Main theater was really bad. We just quit going because it was so awful. Comedians in the comedy club were good but it was so hot in there most shows that people were going back to the bar to get menus to use as a fan. Many complained but all were told that it was just because there were so many people in there. Well DUH, no other good entertainment to see so everyone tried to pack in the comedy club. They should have an AC system big enough to handle the load regardless. Every comedian actually had their own little sweat towel with them when they took to the stage. That should tell you how uncomfortable it was in there for everyone. Casino was very smoky and musky. There were very few winners anywhere. Especially on the slots. Worse slot winning odds I have seen on any ship. Special sales and promotions from the shops were not really all that. Most everything I saw could be bought anywhere in US for cheaper. Candy store was always empty and another waste of space. Cruise director is good and you can tell he knows how to run the show. He is very easy to talk to and would take to time for anyone. The other issues I have mentioned are not his responsibility or under his control. All ports of call were good and no problems getting on or off the ship. Fortunately they seem to have all that down to a science. I would highly recommend looking at other options when shopping for a cruise vacation unless like I said in the beginning, you have nothing to compare it to. As for us we are permanently done with Carnival. Read Less
Sail Date December 2019
I am sorry to make such an extreme rating, just to convey my point. I am hoping that carnival will consider removing nude female artwork from elevators and corridors. I have been on multiple carnival cruises and I love Carnival, but ... Read More
I am sorry to make such an extreme rating, just to convey my point. I am hoping that carnival will consider removing nude female artwork from elevators and corridors. I have been on multiple carnival cruises and I love Carnival, but this time I was surprised to see such explicit imagery everywhere. As usual, Staff, Food, Pool, Water works, Green thunder, Housekeeping were all amazing. I love the itinerary as all the ports were awesome. We didnt book most of our excursions through Carnival, but in hindsight I think we should have done that at Cozumel. I will recommend booking excursions through Carnival if they are within 10% of the local quotes. I will also recommend trying brunch at the dinning hall, its awesome. Try Indian Masala dosa I will also recommend the green thunder slide, its an experience. Its mostly empty as young kids are not allowed (I think) Read Less
Sail Date December 2019
Disclosure, we "overpaid" for three cabins on the Paradise that departed Tampa on 12/26. Of course it was supply and demand market pricing, but I felt like this (older) ship was going to have an uphill battle to impress me on ... Read More
Disclosure, we "overpaid" for three cabins on the Paradise that departed Tampa on 12/26. Of course it was supply and demand market pricing, but I felt like this (older) ship was going to have an uphill battle to impress me on such a short (4 nt) cruise with only one port of call (Cozumel). Spoiler warning - it did impress! We booked three cabins - 1) an oceanview for my wife and I 2) an inside for my adult son and his recently married wife 3) an inside for my 20.9 year old son and 19.5 year old daughter (two single beds) CABIN - I had probably the best cabin steward of my cruise history, Gladys. Our other cabins were on same floor but down the ship with their own steward. the shower's water pressure was far and above the best we've had at sea, exceeding our residence even. FOOD - our kiddos absolutely loved Guy's Burgers, middle child had 5 in 4 nt. We also liked the buffet and MDR. this is odd to say but it was head and shoulders above the Magic we sailed earlier this year. CRUISE DIRECTOR - Leon was possibly the best we've had since my debut sailing on the Breeze with Butchy Baby. I would expect to see him on a significantly larger ship in the near future. LIDO DECK - we had absolutely no problem finding deck chairs, but we mainly focused in the smoking section. I know, I know...but our two eldest vape and I smoke when I drank - we got 6 chairs and 2 tables and played Cards Against Humanity 2x for extended periods. fantastic SHOWS - we saw Love and Marriage and one of the comedians. very enjoyable. we also loved the 80s dance revue in the lobby at 10pm final night - HIGHLY RECOMMENDED. everyone loved the piano bar and even Leon stopped in one night for a good 15 minutes or so. DRINKS - lots of room in most of the bars, never an issue getting a seat or a drink. impressive. CASINO - oy vay, lady luck was nowhere to be found. but still enjoyed time there. DOWNERS *we had $1500 of Carnival gift cards we accumulated throughout the year and were unable to load them online before sailing. we even called twice to get it fixed, but only succeeded in getting a "trouble ticket" opened. soooooo....when we arrived via priority embarkation we monopolized guest service manager for almost an hour as he loaded them onto our cabins. sucked for him, sucked for us, sucked for those in line. not my fault, however. I hope Carnival fixes this snafu. *wife had a couple interactions with a bartender who clearly didn't want to make her somewhat complicated drink. she was visibly dissatisfied. I get it, but we are the ones who tip on each drink above and beyond the prepaid gratuities. *not a real downer but I told my almost 21 yr old there was certain to be a basketball court where he would be able to play with folks of all ages. there wasn't a court! Read Less
Sail Date December 2019
We booked this cruise for our family of 4 because we’ve done the same Pitts before and they were each a great experience. The rates for a balcony cabin this week were surpassingly low. Embarkation was smooth as it always is with ... Read More
We booked this cruise for our family of 4 because we’ve done the same Pitts before and they were each a great experience. The rates for a balcony cabin this week were surpassingly low. Embarkation was smooth as it always is with Carnival. We used park4cruise.com which was the best priced, no issues. We got to our room 6227, by 1:30 and were very pleased with the amount of storage. I wish they offered more wall hooks and more outlets. There was just 1 outlet on vanity. I had pre-purchased bottle water to be delivered to room but since we were past guest, they also gave us a bunch of free waters. The beds were very comfy and room was quiet and perfectly located. As for food, Lido offered a decent variety of food. Pizza was disappointing as it’s very thin and burnt. Guys burgers and fries and the Cantina for tacos are probably the most popular and consistent. Downside to Lido is the hoards of people lined up like cattle who’ve never eaten before. You see lots of food wasted here too. And always use sanitizer. Entertainment on the boat was so-so. It seemed like there was like a lull in stuff to do between 5-9. Highlights included the Folley theatre musical shows, different decade of music review each night. Performers talent just mediocre. Comedy shows were hit and miss but always full. Definitely go to The Quest game show if you can handle raunchiness. So much fun but definitely R-rated, no kids. Truffles dining was disappointing. What used to be included in the past is now an up charge. Service was mostly slow and inconsistent for breakfast and dinner. We brought wine onboard and spent about $40 on drinks. You can count on $10 each drink. Frankie the CD was a lot of fun and had the knack to entertain a diverse audience. Our kids did the teen club and seemed to enjoy that but they did find the kids activities to be lacking. Finally, the ship, while clean, looks like it’s way past due for an overhaul. It felt very gaudy gothic-Egyptian with browns and golds and 90s decor. There was lots of rust spots throughout. Smaller ship size made it mostly easy to get around. Read Less
Sail Date December 2019
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