We chose the breakaway transatlantic mainly for ports and price - we cruised Norwegian in 1990,1991,2001 but those records were no where in their system so went as new cruisers (our 14th cruise). the ship is beautiful but Norwegians attention to cost per plate in the main dining rooms were apparent - meals in the premium rooms were great but 14 days with cafeteria level food. Our room steward ...
To be fair we chose this cruise for the itinerary…not the ship. However, the ship was a big disappointment. The upper decks were closed for the vast majority of the cruise and there were no accommodations made even though there were 4000 people jammed in the lower decks. They have 3 main restaurants and they were almost never open at the same time. We utilized the “pay’ restaurants 6 times and ...
I chose this cruise based on its wonderful itinerary. Excellent service at the Magnum Bar and very good dinners at Le Bistro. That being said, 1) I received flowers without a card 2) No acknowledgement of birthday 3) Repetitive, poor quality food in Garden Buffet 4) At the only dinner I ate in MDR, mushroom caps were cold, onion soup was tasteless, pappardelle with meat sauce was inedible(meat ...
We are veteran cruisers. This, from Copenhagen to Copenhagen was our 50th. We are brand loyal to NCL - this was our 25th cruise with them - our first on the Breakaway.
If you are a non-smoker, there is a huge design flaw with this ship that may ruin your trip.
They put the Casino on deck 7 in the middle of the boat and it has an open ceiling to the 8th floor and open to the 6th floor . ...
Where to start? we have travelled for years both ocean and river cruising, and never on a mega-ship before! To begin with, if you like your sleep! forget it! this modern ship has cabin doors which are of the automatic slam shut ! variety, consequently 24/7 doors are being slammed the length of the vast corridors, and no one thought to hang on to the handles as the doors closed, why 24/7? because ...
This cruise was to celebrate our 25th anniversary and we wanted to experience places in Europe we have never been before. The itinerary we booked was for 6 ports starting in Warmemmunde (Berlin). When we arrived in Berlin a few days before the cruise was scheduled to pick us up, we received texts messages form NCL saying that they were not going to stop in Berlin and that we had to get to ...
We chose this cruise as it was starting in Southampton and we were able to drive there. On the 2nd day my phone was stolen whilst on board and staff were not helpful at all even though I was told by one member of staff that they are aware of "long fingered guests" and refused to let me check the camera with them. I felt uneasy throughout the rest of the cruise knowing there was a thief on board. ...
NCL is the worst cruise line we have encountered.This was also a once-in-a-lifetime itinerary for us. We chose it because we wanted to sail on this date and the Baltic itinerary was at the top of our wish list. Pricing seemed pretty comparable to other lines we have cruised for similar time periods. We suspected we were going to be unhappy with the customer service level when although we had a ...
I recently returned from the NCL Breakaway cruise to the Baltics and want to share directly the complaint that I registered on behalf of myself and numerous others (a list of some of the passengers and their staterooms was attached to the complaint) with the ship’s guest services during the trip. A letter was also delivered to Miami headquarters over two weeks ago, and has not yet been ...
We choose this cruise because we had not been to this area before. We were excited to visit and tour Copenhagen, Denmark and the 5 planned stops: Berlin, Germany; Talinn, Estonia; St. Petersburg, Russia; Helsinki, Finland; and Stockholm, Sweden.
Due to bad weather we missed 3 out of 5 stops. While the shore excursions we booked were cancelled for those stops, we did receive credit for them. ...