We chose the breakaway transatlantic mainly for ports and price - we cruised Norwegian in 1990,1991,2001 but those records were no where in their system so went as new cruisers (our 14th cruise). the ship is beautiful but Norwegians attention to cost per plate in the main dining rooms were apparent - meals in the premium rooms were great but 14 days with cafeteria level food. Our room steward was in to make the room approx 4 times - if gone on a 5 hr excursion the room would be in the same condition as when we left. The Hibachi premium restaurant was very good and we found ourselves going to O'Sheehans and Shanghai more than the main dining rooms because of the food quality. I would like to ad the first night on the ship the Manhattan meal was spectacular but many guest commented that the chef must have changed in Sweden. General areas were very clean and nice. shopping was disappointing (on a transatlantic you have a lot of opportunity to shop), the comics were spectacular but found other entertainment not up to par with other ships we have been on. Drinks were priced in a way to make the drink packages look more appealing. Staff at the main desk were always friendly and helpful. dining staff we suspect must have largely started a new contract in Copenhagen. meal times in the main rooms were around 2 hours. Last year we went with another line from Rome on a transatlantic for comparison and at a cheaper price was a real bargain.
Shore excursions ( we did 3) were rushed and we felt a little more time at the major attractions would have been helpful - we are fairly young and not slow moving but found ourselves running for the bus on all 3 excursions we booked thru the ship. In the azores we took a van tour from the dock with 2 other couples and was wonderful with much more relaxed pace and saw much more during the time spent.
Room was clean and new looking
nice cabin - in great condition - room steward I believe was assigned way to many rooms to handle in a timely manner - it appears since prepaid gratuities went into effect less staff is used and a 5 hr tour is not long enough time away for your room to be made even with the room service requested light on
we arrived 4 days early and enjoyed Copenhagen very much even though it was the end of the season Tivoli gargens was closed but we found much to do
nice sightseeing from bus as it buzzed buy and liked walking in the fishing village before being rushed back to the ship
loved the sights, went to blarney castle but also rushed - it would not take over 20 minutes more to make this be much more enjoyable. sights are beautiful
no tour had to run to the plane - taxi was expensive but in line with what the cruise transfer would have been (again high)