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I chose this cruise based on its wonderful itinerary. Excellent service at the Magnum Bar and very good dinners at Le Bistro. That being said, 1) I received flowers without a card 2) No acknowledgement of birthday 3) Repetitive, poor quality food in Garden Buffet 4) At the only dinner I ate in MDR, mushroom caps were cold, onion soup was tasteless, pappardelle with meat sauce was inedible(meat had bad taste, pasta overcooked). This was brought to the attention of maitre d' who took my room # and was never heard from again. Cagney's Steak Restaurant had a decent steak, baked potato was 2 weeks old with watery sour cream. Italian specialty restaurant was as Italian as Pizza Hut; Chinese Restaurant as authentic as an egg roll. Irish Pub was decent. Ship had been refurbished 2017, was constantly being cleaned and polished. Bathroom layout was excellent with sliding door to close off toilet space while other person showers. Entertainment was average except for Sean who sang and played guitar nightly in various venues. Ports were everything I had hoped; only booked 1 excursion(to Blue Lagoon) which was worth the $189 fee! Passengers charged $20p.p. for shuttle from ship to Reykjavik! To highlight this whole misadventure, 2 passengers and myself were verbally abused and physically threatened by a drunk couple on Deck 13. I filed a report with security and submitted a post cruise survey, to no avail!! Will not cruise with NCL again and advise others to do the same.

Appalling food, racist & prejudiced cruising couple, management who does extend

Norwegian Jade Cruise Review by ellenkop

1 person found this helpful
Trip Details
  • Sail Date: September 2018
  • Destination: Transatlantic
  • Cabin Type: Obstructed Oceanview
I chose this cruise based on its wonderful itinerary. Excellent service at the Magnum Bar and very good dinners at Le Bistro. That being said, 1) I received flowers without a card 2) No acknowledgement of birthday 3) Repetitive, poor quality food in Garden Buffet 4) At the only dinner I ate in MDR, mushroom caps were cold, onion soup was tasteless, pappardelle with meat sauce was inedible(meat had bad taste, pasta overcooked). This was brought to the attention of maitre d' who took my room # and was never heard from again. Cagney's Steak Restaurant had a decent steak, baked potato was 2 weeks old with watery sour cream. Italian specialty restaurant was as Italian as Pizza Hut; Chinese Restaurant as authentic as an egg roll. Irish Pub was decent. Ship had been refurbished 2017, was constantly being cleaned and polished. Bathroom layout was excellent with sliding door to close off toilet space while other person showers. Entertainment was average except for Sean who sang and played guitar nightly in various venues. Ports were everything I had hoped; only booked 1 excursion(to Blue Lagoon) which was worth the $189 fee! Passengers charged $20p.p. for shuttle from ship to Reykjavik! To highlight this whole misadventure, 2 passengers and myself were verbally abused and physically threatened by a drunk couple on Deck 13. I filed a report with security and submitted a post cruise survey, to no avail!! Will not cruise with NCL again and advise others to do the same.
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Cabin Review

Obstructed Oceanview
Cabin OX 8554
Adequate for 1 person, tight for 2. Ample drawer, closet and storage space. Great layout in bathroom. terrific shower. Wonderful cabin stewardess Maria. Limited, repetitive tv programs and news in English.
Deck 8 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews