The cruise it's self was excellent, the staff very attentive and the food good. I really couldn't fault the cruise, HOWEVER, I very nearly didn't go as my experience of the UK Customer Service department was utterly appalling and I thought if this is the way the cruise will unfold I wasn't interested. Facilities on the ship were good but limited, the itinerary was excellent and they obviously had ...
This was our 2nd Viking river cruise, the first being in France. We had high expectations since we had a great experience last time, and we were not disappointed. The ship, food, and staff were all excellent. Shout outs to Chris, Dali, Darwin, Darrin and Jules especially as we had a lot of interaction with them. Loved Cologne and Alsace. Would have liked more time in a couple of the places, ...
We had already spent a week in Germany, so this cruise originated near the Germany-Austria border and continued east through Austria, Slovakia, and terminated in Budapest, Hungary. This was our first river cruise.
The positives:
1) beautiful ship, with luxurious public spaces
2) first class accommodations (the cabin was much larger than an ocean cruise ship)
3) excellent service ...
We choose this cruise for ports and because there were options for active excursions.
The pros
The cabin and bathroom were more spacious than on most river cruise ships. The beds very comfortable.
The ship was very clean.
The staff attentive.
The food was very good.
Free Happy Hour drinks
Activities director was wonderful
Favorite excursions:
Vineyard Views, E bikes ...
A distressing outward journey to reach this cruise is still colouring our view of the trip. Our verdict on whether Scenic goes on to a "never, ever again" list awaits a ruling from their Customer Service Department on whether we will be refunded for additional tickets we were forced to by en route to be able to reach Bordeaux.
This was our first cruise with Scenic. We were interested in the ...
Our first river cruise after many big sea cruises, and it was fantastic! Avalon did everything top notch. The staff was very friendly and knowledgeable and went out of their way to make sure that everything was great. Floating down the river was so relaxing and the scenery was beautiful.
Our cabin was on the top floor and the view from it was great, especially from the bed facing the window ...
Saved up for a once in a lifetime river cruise to have it cut short by getting Covid. The ship is very nice the staff are also very nice however they need to prioritize their customers health. There were no covid protocols as a matter of fact they said Covid was no longer an issue but if you self tested positive you would have to quarantine for 5 days so the implication was (don't test). From day ...
We know people that did this same cruise and loved it. It was great to see many towns/cities along the Rhine. The hospitality was excellent. We really enjoyed the food as well. The tour guides on the excursions were all excellent.
We especially enjoyed our excursion to the monastery with wine tasting and dinner. The other excursion we loved was the pub crawl. We met many wonderful people on ...
Very interested in learning more about French wines, having a luxe experience and taking our first river cruise, the 11 Day Bordeaux trip on the Diamond jumped out at us. We paid in full over a year prior to sailing and were expecting a 5 star experience. The trip fell a bit short of exceptions. First of all, the entire crew was five star, headlined by Yvonne, cruise director, Miguel, assistant ...
There were high expectations for this cruise. We do not get to take very many vacations together as a married couple, especially as we are working and our schedules do not align very often. So, much emphasis was placed on maximizing our time. We had take the Avalon cruise of the Rhine River in 2018, and we thoroughly enjoyed it. It was an "active cruise" and also introductory - which meant that ...