5 San Francisco to Panama Canal & Central America Regent Seven Seas Navigator Cruise Reviews

As wary cruisers we wondered if we were risking too much committing to a 29 day cruise? Not a problem at all! We selected a cabin midship with no balcony and found we had plenty of options to sit quietly on deck if we chose to. Being ... Read More
As wary cruisers we wondered if we were risking too much committing to a 29 day cruise? Not a problem at all! We selected a cabin midship with no balcony and found we had plenty of options to sit quietly on deck if we chose to. Being low and in the middle, our cabin was very stable and we had a smooth journey for 29 nights. Reports of wild weather nights surprised us. The cabin was spacious with a large wardrobe. Did not use the bath but great shower. Somewhere i read of complaints about the shower stall being "too dark and small to shave legs"!! Maybe if you are half blind, overweight and wearing sunglasses. Ridiculous criticism... The complimentary guest laundry was very useful - don't take too much as it is convenient to use. We did not wear very formal clothing at all. Some brought out the diamonds and full length crystal dresses but absolutely not necessary. Dress as if going out for fine dining. Fellow travellers were mostly 55+, many European and Australasian and many we never even saw! Only a very few children (6?). The second part of the cruise had a different mix of guests with more high end Americans who largely kept to themselves. The quality of the food and drink was exceptional. The selection was outstanding. One could dine on fillet steak and lobster each night if so desired... included wine selection very good with no need to buy list wines (and we are hoteliers/winemakers so very fussy). The staff were all very professional and friendly. Reading some reviews to date I am amazed these people were on the same cruise? Perhaps small things can escalate for some people but we found any small concern was quickly and quietly remedied with no fuss. Complaining about poles on a dance floor that is used for formal dancing by about 8 guests? We loved the dance floor later at night especially the Beatles night! Just be aware that you will hear the moaners and groaners. Stay away from them as a large group of us could not have been treated better nor had a better cruise experience. Shore excursions a mixed bag. As we pre booked so long ago some we chose not to go on by the time they were due. Long days in hot humid places were challenging. Some people had great experiences, some not so good. If you don't like what is on offer then book a private tour. Easy! Concierge service excellent - some booked shows in NY . Entertainment varied if that's your thing. Lots of activities of your thing. We loved sea days to relax and enjoy the sea air, read and chat. Others need stimulation and entertainment with plenty of that on offer. Good spa facilities. Intention to use gym not eventuated! All the fellow travellers we interacted with thoroughly enjoyed their cruise. If you travel with an open mind, show respect to the staff who only want to please and be thankful for the opportunity to experience this level of luxury, you will love Navigator! Great ship, just the right size for us and being all inclusive could not have been better value. Read Less
Sail Date July 2017
We were first time REGENT cruisers, although we have cruised MANY times before on Celebrity, Princess, Azamarra, etc......This was a 18-night "Panama Canal" cruise that started in SF on July 20 and ended up in Miami.on Aug 7. ... Read More
We were first time REGENT cruisers, although we have cruised MANY times before on Celebrity, Princess, Azamarra, etc......This was a 18-night "Panama Canal" cruise that started in SF on July 20 and ended up in Miami.on Aug 7. Ship was very small and intimate, nicely refurbished. Cabin was VERY large and very well designed, but we were on the 8th deck in Cabin 868 and the vibrations from the engine or thrusters or drive shafts, or whatever, was absolutely unbelievable. It got to a point where we dreaded going back to the cabin for the night because we knew we would be woken up due to the very heavy vibrations, rumbling sounds and "shuttering" that seemed to happen at random times but was always the worst when approacing a port or leaving a port.. I finally went to see the General Manager (Nicki), and she apologized and offered us a "future cruise" credit that we accepted. I will NEVER go back on the REGENT NAVIGATOR, but we used the credit and some other discounts offered since we booked the next cruise while on-board, for a 1-week Alaska cruise on the REGENT MARINER in August of 2018 We thought the food was VG to Excellent, except for a meal at Sette Mari one night, and the service was truly outstanding! The ship is very small so there are not a lot of activities or different venues of entertainment, but overall it would have been a VERY nice cruise if the vibrations and noise were not our constant companions while in our cabin. We will give REGENT one more "go" on the Alaska trip we have now booked, but that trip is going to have to be utterly amazing for us to be future REGENT customers. Embarkation was fairly smooth and debarkation was VERY smooth. Just PLEASE be aware......if you are considering REGENT NAVIGATOR, do NOT accept a cabin in the rear portion of the ship on level 8 or even level 9. Many of our cabin neighbors also complained about the vibrations, so we are positive that cabins 860-862-864-868-870 and then the other side of the deck, cabin 861-863-865-867-869 were affected by the vibration and "shuttering" problems. I would also caution fellow cruisers to stay away from the rear cabins on deck 9. REGENT knows this is a current (and past), problem, but apparently has done nothing to try and resolve it. Believe we, when I say it is BAD, I can't stress enough how bad it is. BEWARE!!!! One last comment........REGENT advertises itself as a 6-star cruise line. If you eliminate the vibration/noise from it's cabins, and consider the VG to excellent food, the outstanding service, the free wi-fi (which actually worked OK most of the time), pre-paid gratuities, free beverages, and "unlimited" shore excursions, it probably is pretty close to a 6-star line. However, the excursions SUCK for the most part, and REGENT schedule all of the excursions in just about every port so that you can only do one.....the only exception was Key West. On top of that, we considered (as most of our "neighbors") did, that the quality of the excursions was VERY POOR. Certainly no where near a 4 or 5 star quality. In our opinion, if you identify yourself as a 6-star line, then your "included" excursions should also be 4 or 5 star level. The excursions we took (including the 1 and 1/2 we did in Key West) to be in 1-2 quality range!! Read Less
Sail Date July 2017
It began the second day! The first day regent put us up in is after the most inappropriate hotel in San Francisco, the tiny, quaint Mark Hopkins Intercontinental; queue 35 minutes for a seat at breakfast and sleeping in a bed with a lumpy ... Read More
It began the second day! The first day regent put us up in is after the most inappropriate hotel in San Francisco, the tiny, quaint Mark Hopkins Intercontinental; queue 35 minutes for a seat at breakfast and sleeping in a bed with a lumpy mattress. Formal night; gold star points - up to four items of clothing pressed gratis. Yes, please. A pair of shorts, a dress and one gentleman's' suit (jacket and trousers). Promised to be due back in our suite by 3pm, still waiting at 6.30pm. Finally ironed articles arrive back. A suit; the wrong colour,two sizes too bigwith top-stitched lapels and outer pockets. Not my husband's suit. Call room service to sort out. They swore it was the same suit we sent out. After the general manager of the cruise as good as called my husband a liar (a 100+ night cruiser on Regent) there was nowhere to go. The Captain heard of the fracas and intervened. Back to the General Manager who complained we'd gone over his head (he refused us a lost and found confirmation for insurance purposes until we were to disembark 3 weeks later). We write to Regent Head Office. Our email is confirmed with a 'we will respond to your communication within the next 3 weeks'. Six months later we're still waiting to hear from the illustrious cruise company. The only 'luxury' aspect to this cruise was the dining. Excellent as always. Restaurant staff faultless. An old cigarette butt, probably having blown in from outside, remained in a corner on the floor of our cabin for two weeks. Fruit was not replaced until it was fermenting. Housekeeping was a hit and miss affair. Ports of call were skipped due to a 'hurricane'. Mexico has an abundance of beautiful ports to choose from even when we shifted course to avoid the weather. No, we went to a Mayan archeological site that didn't actually have the original ruins but concrete imitations of what they would have looked like. The other port was in a city (we'd never heard of) where the town was undergoing a new stormwater drainage construction and walking through the town involved climbing over mounds of dirt and open drains. Another 'excusion' on bus took us through a city where we disembarked for a walking around the shops. Back on the bus we were going nowhere. The bus driver had backed into the local Chief of Police's car and the local constabulary were doing their best to put him under arrest. Not possible for Navigator to get us back to cruise terminal so we waited over an hour in the bus baking in midday sun. It got worse and I won't take any more of your time. However we'd already booked two more cruises for 2014. Cancelling them wasn't feasible. Surely things could only improve after this circus?   Read Less
Sail Date June 2014
I fear we are now spoiled for any other cruise line. We set off from New York at the beginning of the month and returned home to Scotland on 25th September. In San Francisco we stayed in the Four Seasons, which was great. I am going to run ... Read More
I fear we are now spoiled for any other cruise line. We set off from New York at the beginning of the month and returned home to Scotland on 25th September. In San Francisco we stayed in the Four Seasons, which was great. I am going to run out of superlatives in this review. Like a previous reviewer, the fact that everything is paid up front is a huge plus. The staff are wonderful in all departments, though our steward and stewardess were particularly wonderful; helpful, unobtrusive, friendly and never obsequious. It was good to get dressed up for the two formal dress evenings and equally good not to have to most of the time. The food was superb in all the restaurants. We enjoyed the company of fellow guests, particularly those from Liverpool, Elgin, Australia and the two entertainers who befriended us from USA and Ukraine. Jamie, the Cruise Director was helpful and ever present. I am not sure if or when he slept. The excursions we went on were uniformly good. Not all guests were happy with all their choices, but we enjoyed them all, having chosen ones that would take no more than four hours and did not involve shopping. Why would you do that somewhere else when the cruise was going to end in New York? The entertainment in the Lounge in the evening was extremely professional and entertaining. Singing and Dancing were superb, particularly from the principals in the crew cast. The band were great. We particularly enjoyed listening to them on deck on the last day, when the navigator could not get into it's berth. Not the fault of Regent. The Crew capers, the barbecue and beatles night, the Country Fair were all superb occasions when the crew and guests mixed together and had fun. If you want something very posh, this might not be for you. We loved it and have booked next November on Navigator to go up the Amazon. Thank you all on Navigator.   Read Less
Sail Date September 2013
BA to San Francisco (their standards aren't what they used to be!), and excellent overnight accommodation in the Four Seasons (one to return to). Trouble free transfer then views of Americas cup preparation, Alcatraz and sailing under ... Read More
BA to San Francisco (their standards aren't what they used to be!), and excellent overnight accommodation in the Four Seasons (one to return to). Trouble free transfer then views of Americas cup preparation, Alcatraz and sailing under the Golden Gate as we left. Ten port visits meant several days of sailing. More than enough to keep us occupied from bridge lessons, to interesting lectures and wine tasting. An adequate gym, free internet and chance to meet new friends on a ship of less than 500 passengers of which quite a few from Australasia, some UK and European, several North American, and delightful Brazilians next door. Shore trips, all within the price, of high quality and good organisation. We visited a banana plantation, did a jeep safari, sailed round bays in a catamaran in Huatalco, and did a rain forest sky walk all before the stunning Panama Canal. There followed visits to old Cartagena (Colombia), the Caymans to swim with the sting rays (amazing), the Kennedy Space centre, Old Charleston and then New York. The only disappointment was declaring the Everglades a wild life free zone! Good quality wines, cocktails and any other drinks flowed freely. Entertainment for a smaller boat being generally good with a highly versatile 6 piece band (really versatile), visits for a few days from a clarinetist and a magician/ ventriloquist. The Jean Ryan group of dancers were a bit disappointing in the repetitiveness of the dancing and acrobatic moves in their shows and seemed not to make adequate use of the talented dancing duo said to have won awards. The crew show was excellent, as was there wonderful deck BBQ night and the afternoon deck party where they all ran a fun stall. Dining in the Compass Rose -excellent, both service and presentation. Prime Seven steak and seafood was a delight, the bonus being able to eat three or four times on a longer cruise like this. Sette Mari Italian provided good food but again, noting the longer cruise, lacked variation ( especially the starters). What was lacking was a fourth evening eating venue. We were in hot climate and several of us longed for the pool grill to be open in the evening (they did excellent lunches). The only outside dining was a dozen tables at the Italian. Conversation with the F and B manager indicated a lack of staff for a fourth venue. Seabourn and Silversea can do it with smaller capacity ships and a similar staff ratio. Do they need all those butlers for the penthouse suites, our housekeeping staff appeared to do exactly the same as the butlers, noting conversations with several friends. The suite - excellent as was the room service at all hours. Yes a bit of creaking from the false roof and vibration being an old ship, but nothing that some sleeping medicine from the bar would not cure! You need a central cabin. Yes we will go with Regent again (we had been on Mariner before), but might use Navigator for a shorter trip, and use Voyager for its fourth restaurant. Read Less
Sail Date September 2013
Seven Seas Navigator Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 4.5 4.1
Entertainment 3.5 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.6
Family 3.0 3.6
Shore Excursion 4.0 3.8
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 4.0 3.5
Rates 4.0 3.8

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