RC employees are most likely to assure you fall in love with their customer service. You may not love the ship; Enchantment of the Seas but, you'll definitely have the most memorable moments of how each of the staff members are extremely detail oriented & know how to multi task all while catering to your needs & wants. Wahyu was a gem as he remembered my entire family drink orders & personal ...
My husband and I sailed on what we call "the cruise to nowhere", being the 19 March 2024 Brilliance of the Seas "11 day "cruise to the South Pacific from Sydney, Australia
The cruise was meant to head to Lifou, Noumea, Mystery Island, Port Vila and Luganville for 11 days. In the end we only (just) got to Lifou - the other ports were cancelled and the cruise was cut short from 11 days to 8 days ...
My experience started off very well but began to wain at the end. My wife and I were not met at the airport by one RC staff but by three for an individual transport to the ship's terminal. Boarding had no exceptional delays.
We retrieved our luggage ourselves from the stewards area as it had not been placed for us at the designated time. We had been in the same clothes for 28 hours and needed a ...
On boarding the ship my wife and I were shocked to find our cabin would only be serviced once a day. This was not a cheap cruise particularly when paying in Aussie $. Royal Caribbean left this to the cabin steward to try and explain. Very poor effort on behalf of the management team to leave this to the cabin attendant. Surely a cabin cleaned twice a day provides a much more healthier environment ...
This Cruise was over priced and it absolutely under delivered, consequently we will never be sailing with Royal Caribbean again.
As we have cruised with them on a number of occasions previously, we feel that the criticisms listed below are completely justified.
The entertainment was extremely poor, (and that is being generous) nowhere near the standard of previous cruises we’ve ...
The good:
We lucked out with the calmest seas in Feb cyclone season.
RC shore visits in Noumea, Mystery and Port Vila. Expensive but well run.
The insanely blue water of Mystery island.
The beauty of New Caledonia and Vanuatu itself.
Staring at the ocean ( an ocean view is a MUST!! )
Realising just how BIG the ocean really is.
Well appointed and liveable room.
Gym ...
I had a great time on this cruise, I was a solo traveller and everyone was really nice and friendly. I'd recommend the solo traveller meet up held on the first few nights.
A few things I noticed tho.
The Evian water package that cost me AUD$40 (pre cruise discount) turned out to be cheap supermarket water that would cost AUD$10, see pic. There weren't water fountains to fill up water ...
This was my seventh cruise with Royal Caribbean (Second on Quantum) and I have cruised with three other lines so I could claim to be a seasoned cruiser to a degree.
First the good:
Great friendly cabin and waiter staff (with one exception). Junell and Eugene in the main dining room were excellent while supervisor Rolston was very competent. Edgar looked after our room very ...
I have been on four cruises with RCL two pre covid two since both on the Ovation
The changes I have noted on the last two cruises which were both post covid are
Cons
A large increase in the fare
A large increase in beer prices
I only have a couple of beers each day
On this ship in March 2023 a 750Mil can of Fosters was US $ 9.75 the last cruise $12.75 an increase of 31 % ...
Cruise was 10 nights NZ : Picton, Wellington, Christchurch and Dunedin as well as Dusky, Doubtful and Milford Sounds.
Our cruise 21-Feb to 2-Mar 2024. We were lucky to have Good weather... so could sail through Milford Sounds – amazing.
Power points – US Type A and B, and one European Type F (Round pin) .. no AU power points. So bring your own, or ask Stateroom attendant…if they have any ...